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The top documents tagged [chat reference]
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chat reference
Eclevia- Ask-a-Librarian is online: a critical incident technique analysis of librarians' perceptions of quality chat reference
700 views
Three priorities of maintenance
49 views
Live chat in de boekentoren (Paul Bastijns)
363 views
“I don’t have to know, I go to one spot:” Convenience as Critical Factor in Recent User Studies of Information Behavior
154 views
When Teens Attack: Tips for Dealing with 12 Year Olds and Other Difficult Customers on Chat Reference
278 views
Bridging the Gap: Synchronous and Asychronous Library Services for Distance Learners
1.393 views
Dan Sich CIL 2008
1.556 views
Emerging Technologies
269 views
Microsoft Word file Dental Hygiene Library Resources and ...
2.751 views
LRS-V October 8,2010 Lynn Silipigni Connaway Senior Research Scientist Timothy J. Dickey Post-Doctoral Researcher I Dont Have to Know, I Go to One Spot:
214 views
Traditional Usability Testing of Library Mobile Websites Kimberly Pendell & Michael Bowman 1.
216 views
Download It
480 views
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