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The top documents tagged [customer chain]
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customer chain
Apple Brand Experience
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Dania
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Enterprise Mobile Apps Infographic
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2004090202
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Total Quality practices & HRM
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Friday, 4 April 2003Slide 1 Total Quality practices & HRM Presenter: Akis Nicolaides Mediterranean Institute of Management Nicosia, Cyprus.
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The customer is the judge of quality.
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Is a people-focused management system that aims at continual increase in customer satisfaction at continually lower real cost. It is a total system.
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Business Excellence Models
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Principles of Total Quality
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Total Quality practices & HRM
121 views
CSC - The Emergence of Business Process Management
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