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The top documents tagged [customer perspective]
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customer perspective
Ch11
3 views
Aetna consensus slides
418 views
Strategic planning gsw
1.877 views
Balanced scorecard concepts and cases
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Customer Relationship Management- Honors Thesis
40 views
Virgin mobile final
3.480 views
Customer Relationship Management- Honors Thesis
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A Balanced Scorecard for Small Business
120 views
My Published article at "The 2010 International Conference on Business and Banking (ICBB 2010), Indonesia"
1.009 views
B E S T P R A C T I C E S
931 views
Evaluation of GSCM Practices in the Malaysian Automotive Industry
82 views
Strategy Implementation
12 views
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