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The top documents tagged [customer transformation]
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customer transformation
CMO's latest report the 2011 state of marketing
3.040 views
More overview, efficiency and turnover: The blueprint for successful Multichannel in Business-to-Business (B2B).
302 views
Attractive experiences and loyal customers with efficient channels: The blueprint for successful Multichannel in Business-to-Consumer (B2C). Including special topic: How to bring «Gamification»
258 views
Customer service 2020
3.050 views
Philosophical Foundations for a Services Systems Approach
929 views
Editorial: The European Energy Markets Observatory, 16th Edition
1.186 views