×
+ All Categories
Log in
English
Français
Español
Deutsch
The top documents tagged [customers anger]
Home >
customers anger
Attending to the human parts of information systems
107 views
Kvetching Kung Fu
436 views
5 Most Common Help Desk Mistakes and How to Avoid Them
468 views
Customer Service Training. What is customer service? Customer service is: Anticipating and meeting needs Managing and meeting expectations Resolving problems.
218 views
DEALING WITH DIFFICULT CUSTOMER Employee should listen patiently and try to stay calm. Give the customer plenty of time to state his/her concerns. Trying.
219 views
2.05 Difficult Customers
48 views
LESSON 5 : Words Referring to Lessening Pain, Tension, and Conflict
41 views