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The top documents tagged [experience enhancers]
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experience enhancers
Experience Radar 2013: Lessons from the US grocery industry
2.717 views
Pwc experience radar 2013 lessons from the u.s. retail banking industry
1.693 views
Services: Design and Quality Chapter 5. Distinctive Characteristics of Services Customer participation Simultaneity Perishability Intangibility Heterogeneity.
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State of US Retail Industry Trends: 5 Insights
682 views