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The top documents tagged [itil]
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itil
APS8: Using Standards to Increase Usability in Web Applications
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Ca service-desk-presentation
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IT Professional Certification
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October 2008 - Transforming from Help Desk to Service Desk, Lowering TCO
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Ca Service Desk Presentation
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Why COBIT® wins
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Slideshow RemedyForce 2012
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A Ranger4 ThoughtPaper: DevOps for CIOs
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Exploring the World of Rrofessional Certification
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Presentation - Warren Dakin - SYSOP
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The Importance of Great Service Desk Design
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Webcast: Is it Possible to Have Too Many Tools? Featuring George Spalding of Pink Elephant
1.441 views
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