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The top documents tagged [itil slide]
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itil slide
11 Zero Downtime with Oracle GoldenGate Paul Steffensen.
225 views
OPS-G Forum Maintenance Approach for Ground Data Systems Serge Moulin, Vicente Navarro, OPS-GI Mario Merri, OPS-GD.
215 views
MMV HDI Charlotte Chapter CHARLOTTE November 13, 2008 Today’s Presentation: Just Fix My *%&$^ Problem!!!
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Efficiency and security of the Norwegian National Health Network Janicke Weum Halvor Bjørnsrud Office of the Auditor General of Norway Beijing, April 2010.
212 views
Windows Incident Handling Table Top Exercise January 9, 2008.
214 views
ITIL Introduction Linpei Zhang April, 2006. What’s ITIL? ITIL (Information Technology Infrastructure Library) is a framework of best practices approaches.
219 views
1 ITIL and ISO/IEC 20000 Mr. Steve Pratt. 2 Introduction and Agenda What is IT Service Management? What is ITIL and what are the benefits? What is ISO.
218 views
The Road to ServiceDesk Plus Christopher Burg American Transmission Co.
225 views
May 05, 2012 Faculty meeting - VMEdu, Inc. Page 2 VMEdu Inc: Faculty Meeting on May 05 Sandra Strech.
216 views