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The top documents tagged [managing service quality]
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managing service quality
Consumer Reactance
55 views
Service Quality Perspectives and Customer Satisfaction In
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Influence Of
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Project 1
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Student Satisfaction With a Course
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Servqual-Ahp - Chow and Look
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MBA Thesis
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6. Service Quality in Maritime Transport Conceptual Model and Empirical Evidence
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4 Servqual and Model of Service Quality Gaps
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Servqual Retail
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dissertation
120 views
EJSS_29_1_02
12 views
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