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The top documents tagged [perceptions of performance]
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perceptions of performance
Customer expectations of service
9.061 views
Consumer behaviour in services 1
4.445 views
Quality Improvement (Formerly titled Quality Control 8th Edition) PowerPoint presentation to accompany Besterfield, Quality Improvement, 9th edition PowerPoint.
233 views
Achieving and Maintaining Service Excellence Katherine McPhee & Therese Philippa.
218 views
Classroom Response System Content to accompany Anderson/Dubinsky/Mehta Personal Selling, 2nd ed. CHAPTER 9.
217 views
Issues in Teacher Evaluation and Validity: Conceptual, Methodological, and Practical
26 views
HRM-755 PERFORMANCE MANAGEMENT OSMAN BIN SAIF LECTURE: TWENTY SEVEN 1.
220 views
Customers Expectation of a Service
868 views