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The top documents tagged [resolution rates]
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resolution rates
Microsoft India – Dynamics CRM Customer Service Brochure
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Call Centers are Here to Stay
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Achieving First Call Resolution
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BTI Market Outlook and Client Service Review 2014 Webinar
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Are you tired of being the unfriendly unhelpful IT support technician that everyone hates?
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Improving Service Centre Performance
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Leveraging KPI’s to Maximize the ROI of Support
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Group3 operations and information management
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BMC Remedy with Smart IT—The “Knock Your Socks Off” IT User Experience
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Benign Paroxysmal Positional Vertigo
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DDVskills intro and the importance of customer service
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Effectively Managing Distribution
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