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The top documents tagged [service desk activities]
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service desk activities
ITIL Process Management
10.338 views
The importance of the service catalogue to the service desk Colin Rudd, Chairman, itSMF UK Andrew Navin, ServiceDesk Consultant, ManageEngine.
215 views
Iti Lprocessmgmt
1.313 views
Information Technology Infrastructure Library (ITIL) History, Concepts and Alignment to CobiT and ISO 20000.
234 views