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The top documents tagged [service management practice]
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service management practice
ITIL V3 Hungarian Glossary (magyar)
4.630 views
BSM, ITSM
3.541 views
IT Infrastructure Library (ITIL) Training Services Overview
3.431 views
ITSM Kaizen: Applying the philosophy of Kaizen in service management
255 views
Aberdeen/FieldAware Building a Culture of Service Excellence
41 views
ITIL_V3_fogalomtar_v2_5
132 views