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The top documents tagged [support professional]
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support professional
First Contact Resolution - The Performance Driver!
5.042 views
Project management
532 views
First Contact Resolution - The Performance Driver!
897 views
Consumer Refund Process Training July, 2009 Proprietary/Confidential. For Internal or Acronis Authorized Partner Use Only.
221 views
Anatomy of a Trouble(d) Ticket: Martha Lundgren Texas Association of School Boards Copyright 2007, Texas Association of School Boards.
221 views
Are you tired of being the unfriendly unhelpful IT support technician that everyone hates?
218 views
Infrastructure Modernization 1.23.13. Overview What is technology infrastructure? Why should we invest in it? What are current best practices/recommendations?
218 views
Linux in 75 Minutes Everything you need to know (almost) Presented by Mark Minasi author, The NT Expert’s Guide to Linux: the Secret Decoder Ring (coming.
215 views
Advanced cache invalidation
298 views
Achieving The Standard for Full Registration: from student to probationer teacher
1.624 views
Have you thought about your cultural assets lately
269 views
TAC Training
255 views
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