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The top documents of mark-tamis
Broken Data Smart Data Collective
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Social Business and Customer Journey Management
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Socializing your CRM
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Go WithThe Customer Flow
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Social CRM Presentation at Cebit Webciety, March 2, 2011
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Insight Into The Customer Journey
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The Future of Social CRM
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Social CRM is about the Social Customer, not just Social Media
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Enterprise 2.0 Conference Milano June 2010
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2014 AEC Madrid
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