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The top documents of steve-towers
CEMMethod walkthough version 10
561 views
Gutenberg impact - What happened then has happened again
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Steve Towers PEX_Sydney_Why_BPM_fails
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The Science of Customer Experience
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PEX Asia 2014 Keynote Steve Towers
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PEX Sydney Steve_Towers * BPM is Dead, Long Live CEM *
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Gutenberg impact - What happened then has happened again
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DEWA UAE DEC 2012
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Raising the Bar to deliver customer success consistently
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CEMMethod_Jan2013
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BPM success in difficult times
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Outside In Process - Chicago V3
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CEM meets BPM_London_April_2014
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CEMMethod advanced principles 2013
1.654 views
CX with ABACUS_Consumer_Process
958 views
Successful Customer Outcomes 2013
1.787 views
CEMMethod ORCA Overview
5.210 views
Outside in The Secret_Architects_World_keynote_2011
2.168 views
ORCA Overview
2.342 views
Process Excellence & BPM State of the Industry Keynote
2.406 views
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