© 2005 Avaya Inc. All rights reserved. Avaya Single Sign On (SSO) .

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Avaya Single Sign On (SSO)Avaya Single Sign On (SSO)

https://sso.avaya.com/idm/avayasso

Applications Covered by SSO

Business Partner Portal https://partner.avaya.com

ATAC Exchange Place https://collaboration.avaya.com

Remote Feature Activation (RFA) https://rfa.avaya.com

Customer Self Service http://support.avaya.com

Avaya Web Ticketing https://webticketing.avaya.com/

Business Partner facing PRM and other Siebel tools

(Use “Quick Links” on the SSO landing page to select more applications)

Launch your browser and navigate to https://sso.avaya.com/idm/avayasso to log on to your SSO profile or register a new account on the login page

Access SSO Login Page

Accept Ts&Cs To Register a New Account A Business Partner account is required to access EMEA BP Portal and

other BP resources: Click “I Accept” at the bottom of the page

Fill in the Required Registration Details A Business Partner account is required to access EMEA BP Portal and other

BP resources: the Link ID number has to be entered in the registration form

Enter your Login ID & Password and access SSO landing page

Access SSO Landing Page

Use the “My Account” tab to change your password, modify your settings and enroll for SSO protected applications – proceed with ‘next’ / add more

Manage Your Account Information

Use the “Profile” tab to change your password

Manage Your Profile

Use the “Profile” tab to change your password

Manage Your Profile (cont’d)

Use the “Applications” tab to enroll for Avaya applications

Manage Your applications

Enroll for Avaya applications

Manage Your Applications (cont’d)

Access SSO Protected Applications via Quick Links on the SSO Landing Page

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