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© MERLOT Tel Aviv, Israel June 2007
MERLOT Governance
The Challenges of Managing a Virtual
Academic Consortium
Professor Sorel ReismanMERLOT Managing Director
June 2007
© MERLOT Tel Aviv, Israel
Presentation Outline
• Geographical Perspective• History of MERLOT• Governance – Participants &
Organization Structure• Library Partners• Communicating in a Virtual
World• Other MERLOT Entities• Managing Content
© MERLOT Tel Aviv, Israel June 2007
Geographical Perspective:
Virtual Entitybut
Physical Presence
June 2007
© MERLOT Tel Aviv, Israel
MERLOT – An International Consortium
June 2007
© MERLOT Tel Aviv, Israel
Headquarters
June 2007
© MERLOT Tel Aviv, Israel
A Closer Look
June 2007
© MERLOT Tel Aviv, Israel
Even Closer
June 2007
© MERLOT Tel Aviv, Israel
A Tourist Destination
June 2007
© MERLOT Tel Aviv, Israel
The California State University
© MERLOT Tel Aviv, Israel June 2007
Origins of MERLOT
June 2007
© MERLOT Tel Aviv, Israel
Brief History of MERLOT• 1997
- MERLOT developed and hosted at Cal State University, Sonoma• 1999
- The University of Georgia System, Oklahoma State Regents for Higher Education, University of North Carolina System, and the California State University System formed the MERLOT ‘cooperative’
• 2000– January – MERLOT cooperative sponsored 48 Biology, Physics,
Business and Teacher Education faculty (12 from each system) to develop peer review standards/processes for on-line teaching-learning materials
– April - other higher ed systems/institutions invited to join MERLOT cooperative.
– July - 23 higher ed systems/institutions of higher education had become MERLOT Institutional Partners
– New release of MERLOT website – Hosted by CSU at WestEd
• 2006 (August)– third release of MERLOT of website
• 2007 (June)– 47,000+ members and 17,000 library materials- TBA – mirror host in Sacramento, California – California Virtual College
© MERLOT Tel Aviv, Israel June 2007
Participatory Governance
June 2007
© MERLOT Tel Aviv, Israel
Governance Participants• Executive Director• Staff • Advisory Board • Project Directors Council• Editors Council• Corporations• Consortia• MERLOT International Conference Committee• Journal of Online Learning & Teaching
Editorial Board
June 2007
© MERLOT Tel Aviv, Israel
Partners
June 2007
© MERLOT Tel Aviv, Israel
ExecutiveDirector
Organization
June 2007
© MERLOT Tel Aviv, Israel
ExecutiveDirector
AdvisoryBoard
Organization
June 2007
© MERLOT Tel Aviv, Israel
ExecutiveDirector
Staff
AdvisoryBoard
Organization
June 2007
© MERLOT Tel Aviv, Israel
ExecutiveDirector
Staff
AdvisoryBoard
Organization
ProjectDirectors
BoardMembers
Editors
June 2007
© MERLOT Tel Aviv, Israel
ExecutiveDirector
Staff
AdvisoryBoard
Organization
ProjectDirectors
BoardMembers
Editors MIC JOLT
June 2007
© MERLOT Tel Aviv, Israel
ExecutiveDirector
Staff
AdvisoryBoard
Organization
ProjectDirectors
BoardMembers
Editors MICCorporations Consortia JOLT
June 2007
© MERLOT Tel Aviv, Israel
ExecutiveDirector
Staff
AdvisoryBoard
Members
Organization
ProjectDirectors
BoardMembers
Editors MICCorporations Consortia JOLT
Members
June 2007
© MERLOT Tel Aviv, Israel
ExecutiveDirector
Staff
AdvisoryBoard
Members
Organization
16+
160+
18
5-10
2525
8
47000
ProjectDirectors
BoardMembers
Editors MICCorporations Consortia JOLT
Members
June 2007
© MERLOT Tel Aviv, Israel
Community ParticipationType Number
Admin Team – CSU Office of the Chancellor employees
~ 8 FTE
Advisory Board Variable
Sustaining Partners - Project Directors 2
State System Level - Project Directors 16
Campus Level 10
Discipline Editorial Boards 16+
Editorial Board Members ≈160
June 2007
© MERLOT Tel Aviv, Israel
Staff Locations• Executive Director – Long Beach• Managing Director – Newport Beach• Webmaster – Seal Beach• Director of Academic Programs – Dallas• Director of Institutional Development -
Oklahoma• Developers – Huntington Beach,
Arkansas, Las Vegas• IT Support Staff – Phoenix
June 2007
© MERLOT Tel Aviv, Israel
Staff Locations
June 2007
© MERLOT Tel Aviv, Israel
MERLOT Added Value• Access to the Partner Reserve• A voice in the strategic direction of MERLOT• Support of the peer review process in MERLOT
to increase the value of the collection• Seedling package – branded newsletter for
localized institutional MERLOT communications
• Institutional Teaching Commons package for localized MERLOT-based faculty development presence
• JOLT package for online journal infrastructure replication
• Reduced MIC registration fee
© MERLOT Tel Aviv, Israel June 2007
Library Partners
June 2007
© MERLOT Tel Aviv, Israel
Related Libraries
June 2007
© MERLOT Tel Aviv, Israel
GLOBE Worldwide
© MERLOT Tel Aviv, Israel June 2007
COMMUNICATIONS
Managinga
Virtual Organization
June 2007
© MERLOT Tel Aviv, Israel
Group Actual Meeting
Virtual Meeting
Staff
Advisory Board
Project Directors
Editors Council
MIC
JOLT
Meeting Schedules
June 2007
© MERLOT Tel Aviv, Israel
Group Actual Meeting
Virtual Meeting
Staff •Bi-annual retreat•Partner meetings
•Weekly strategy•Weekly operations
Advisory Board
•Mid Year Meeting•MIC
•As required
Project Directors
•Mid Year Meeting•MIC
•Monthly•Bi-annual major
Editors Council
•Mid Year Meeting•MIC
•Monthly•Bi-annual major
MIC MIC •Weekly
JOLT •Mid Year Meeting•MIC
•Monthly
Meeting Schedules
June 2007
© MERLOT Tel Aviv, Israel
Meeting ModesActual
– Staff Retreats – biannually– Mid Year Meeting: Staff, Project Directors, Editors
Council, Advisory Board– MIC:
• Staff• Editors Council• Project Directors• Joint session of EC and PD• Advisory Board
Virtual– Staff – Weekly Operations; Weekly Management– Project Directors – Monthly Operations; annually
operations– Editors Council – Monthly Operations; annually operations
June 2007
© MERLOT Tel Aviv, Israel
ExecutiveDirector
Staff
MIC
BoardMembers
ProjectDirectors
AdvisoryBoard
Corporations Consortia JOLTEditors
Members
Communicating with Members
16+
160+
18
5-10
25 25
8
47000
Webmaster
June 2007
© MERLOT Tel Aviv, Israel
The Webmaster• “Human Face” of MERLOT• End User technical support• Role of Webmaster non-existent 5-6 years ago• 2006 - 2129 email/phone requests/issues • 2007 (January to May) - 875 • Webmaster responds almost 7/24• Issues which make up half of all inquires:
• Information requests (MIC, JOLT, contributing)• Web Services• Bad emails• Profile needs to be updated/removed• Unable to log in• Peer review process/requests about peer review
• Remedy Reporting• Analytics essential to process & site improvement
June 2007
© MERLOT Tel Aviv, Israel
Vineyard Newsletter
June 2007
© MERLOT Tel Aviv, Israel
Grapevine Newsletter
June 2007
© MERLOT Tel Aviv, Israel
Extending the Community: Building Editorial Boards• Taskforce – “editorial board in-training”• Core group - 4+ motivated individuals including
Chair• Develop discipline taxonomy• 100 – 150 submitted learning materials
– 20% with Assignments– 20% with Member Comments
• Portal editor selected • Declare Editorial Board• Example - Fire Safety
– Taxonomy – 1 month– Build Collection - 4 months– Training - 2 months– Oversight - 4 months
© MERLOT Tel Aviv, Israel June 2007
OtherMERLOT Entities
June 2007
© MERLOT Tel Aviv, Israel
MERLOT International Conference“The MIC”
June 2007
© MERLOT Tel Aviv, Israel
MIC Committee Positions• Volunteer committee• Staff advisory liaison• Strategic direction – staff defined• Operations – committee led• Logistics - event planning company • Committee chair – may be host site
person • Weekly committee meetings• Weekly MERLOT staff update
June 2007
© MERLOT Tel Aviv, Israel
MIC Conference Committee
June 2007
© MERLOT Tel Aviv, Israel
Journal of Online Teaching & Learning
June 2007
© MERLOT Tel Aviv, Israel
JOLT Board
© MERLOT Tel Aviv, Israel June 2007
Managing Content
June 2007
© MERLOT Tel Aviv, Israel
Distribute Content Management
June 2007
© MERLOT Tel Aviv, Israel
Grapevine Newsletter
June 2007
© MERLOT Tel Aviv, Israel
Grapevine Newsletter
June 2007
© MERLOT Tel Aviv, Israel
Portal Content
June 2007
© MERLOT Tel Aviv, Israel
Portal Template
Institutional Teaching Commons
June 2007
© MERLOT Tel Aviv, Israel
MERLOT About Us
© MERLOT Tel Aviv, Israel June 2007
Discussion