1

Name of ProjectLogo(s) – all agencies/divisions involved

Photo

PhotoLogo(s) – all agencies/divisions involved

Agency(ies) involved

DateLocation

2

Team

Team Sponsor – NameTeam Champion - NameTeam Leader – NameTeam Members – Names

Insert Team Photo Here (and other pictures if available)

3

Why this project?

Why now?

Provide some general overview data about the process, what you do and what you value

4

Project Team Charter

Insert photo of charter if possible

Summarize major focus areas of your project charter here

5

Goals and Objectives

Insert photos if possibleSummarize the major “high-level” goals of your project

6

Process Overview

Insert photos if possibleList all important steps/terms that are unique to this process and DEFINE them

Include the Start and End of the process and the types of data you looked at

7

Current State

Insert photo of value stream map(s)Include summary of KEY findings

8

Current State Process Flow Map

Create a Process Flow Map using Visio to capture the major steps of the process. Include how many steps/days are value added vs. non-value added.

9

What We Learned: Benchmarking

Insert photos if possibleInclude summary of best practices from other states/agencies

10

What We Learned: Data Analysis

Insert photos if possibleInclude summary of KEY findings related the data your team looked at. Include a bar or line graph if possible.

11

What We Learned: Non-Value Added Steps

Insert photos if possibleInclude summary of KEY findings related to waste (reasons, sources, types, etc.)

12

What We Learned: 5S and Visual Controls

Insert photos if possibleList opportunities to apply 5S and how to use visual controls to ensure changes are sustainable

5S: Sort, Straighten, Shine, Standardize and Sustain

13

What We Learned From Our Guests

Insert photos if possibleInclude summary of KEY findings related to meetings and discussions with stakeholders, managers, subject-matter experts and other guests.

14

What We Learned From Kaizen

Insert photos if possibleInclude summary of KEY findings related to this week (teamwork, tools, the experience overall, etc.)

15

Future State

Insert photo of value stream map(s)Include summary of KEY findings

Current State vs. Future State

Current Future

Summarize differences using the table below or include bullet points of overall change/results (add photos if possible). Include

time (days, hours, etc.), expenses, revenue, etc. Your process steps (post-its) can be summarized on the following slide.

Summary of Value Stream Mapping

Type of StepsCurrent State:

Number of StepsFuture State:

Number of StepsPercent

Reduction

No Value Added - Pink

No Value Added but Necessary - Yellow

Value Added - Green

Transport - Blue

Waiting - Purple

Total

18

Recommendations

Insert photos if possibleList all recommendations your team has agreed upon. Include “task owners” and timelines/deadlines if you can

19

Key Performance Indicators (KPIs)

Insert photos if possibleList the top 3-5 KPIs for this project

20

Project Implementation Plan

Include your implementation plan here. If it was completed in Excel, simply copy and paste it

21

Project Plan Schedule: Year 1

Highlight some of the most important items here, focusing on your 3, 6, 9 and 12 month goals. In other words, what can we expect to see over the next year?

22

Project Plan Schedule: What Does “Good” Look Like?

Include information on improvements that can be made now, with little change to current staffing level, funding or technology. What is your low-hanging fruit?

23

Project Plan Schedule: What Does “Great” Look Like?

Include information on improvements that will need some commitment and resources to be successful, including staff, funding, technology, change in legislation, assistance from other agencies, etc.

24

Communication Plan/Stakeholder AnalysisWho needs to know about this change and how will we tell them?

Stakeholder Name

Role How Important to our Success is this Stakeholder?

Low, Medium, High

Current Level of Support?

Low, Medium, High

What Do We Want from this Stakeholder?

What's Important to this

Stakeholder?

Type of Resistance Plan to address

Best Practices Slide

Summary of all Potential Benefits

Improved service delivery

Time saved/efficiency

Direct impact on CT residents

Financial (direct and indirect)

WHAT are the benefits and HOW will we achieve them:

27

Related Issues Outside the Project Scope

Insert photos if possibleList all other needs, issues and additional opportunities for improvement that the team identified during the Kaizen

28

Thank You/Acknowledgements/Recognition

LIST:

Your Commissioner and Deputy Commissioner(s)

Team Sponsor, Team Champion, Process Owner

Team Leader

Stakeholders, Guests, Subject Matter Experts, Support

Facilitator

Host

Insert photos if possible