#10 reasons why tour operator software implementation fails

?Have you ever wondered why software

implementation fails?

?Have you ever been afraid of buying a travel

software because of the possibility it might not work, having spent your money on nothing at

the end?

Problem:

Spending large sum of money on travel software that fails to implement in their business routine.

#1Weak support and organization coming from the Management

The successful implementation start and ends at the ”top”!

#2Improperly defined goals of the

project

Give employees time to accept the change and create goals

that are SMART!

#3Poor research of travel software and

not knowing what it’s all about

Prepare yourself by reading different materials (articles, blog posts, news portals)!

Invest the time in finding the best solution for their business process and make an effort to study different software systems!

#4Buying a system that isn’t good for

your business process

Poor selection of travel software that does not fit the organization’s requirements can cost you 10 times more.

That’s because:

a) You are trying to get the system at the lowest price possible

b) You don’t know what your employees need and are basing your decisions on what you see on random web sites

c) You’re in a hurry to buy the first piece of software you found on the internet

d) You’re not including employees in the process of selecting a travel

software solution

#5Lack of involving employees and not

defining project manager

Engaging employees enables them to get acquainted with processes, work responsibilities and organizational activities!

#6Poor information flow and

communication

Interaction of all parties involved is crucial!

#7Unrealistic expectations from your employees and the system itself

Give your implementator time to adjust all changes wanted and don’t rush them with

questions like

„Is it ready yet?“

or

„Are you finished, do it ASAP!“

Asking for too many customizations right away can postpone the project deadline and cost even more...

#8Not following the timeline plan or insisting

on your own timeline plan

Don’t find excuses to miss out on meetings!

Send needed documents and information!

Respond to emails!

Don’t have huge gaps between trainings!

Trying to change the plan because you think that you want to sell something tomorrow is

BAD...

#9Missing out on trainings or not having

trainings

Forcing employees to stay late in the office and listen carefully

during training meetings is a

questionable idea (!?)

Be careful that the software vendor company offers proper trainings!

#10Not taking the time to upload data

Prolonging the upload makes it even worse!

Plan your actions!

Your employees will forget what they learned on the

trainings.

You’ll need to pay for the trainings once again!

The goal is: START USING THE SYSTEM!

YES, we do create, advise, educate, train, provide and implement integrated comprehensive business

solutions based on information technologies!

Know more about us!Blog article „10 reasons why tour operator software implementation fails”: http://blog.itravelsoftware.com/2014/02/10-reasons-why-tour-operator-software-implementation-fails/

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