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European Heritage Congress 2011
Amsterdam, The Netherlands / 8 -11 June 2011
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Table ofContentsMap of Congress Venues 4
Welcome 6
Overall Programme of the Congress 8
Programme of the Europa Nostra Forum 2011 16
Registration Desk and Contact Information 19
Transport Information 21
Hotel Information 23
Amsterdam Museums 24
A Selection of Restaurants 26
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DeskR E G I S T R A T I O N
N H G r a n d H o t e l K r a s n a p o l s k yDam 9
1012 JS Amsterdam
For the congress registration desk, please call +31 (0)6 174 236 44
T h e r e g i s t r a t i o n d e s k w i l l b e o p e n o nTuesday, 7 June: 18:00 – 20:00
Wednesday, 8 June: 09.00 – 18.00
Thursday, 9 June: 08.00 – 15.00
Friday, 10 June: 08.00 – 15.00
N.B. Congress participants staying at other Congress hotels than NH Grand Hotel
Krasnapolsky from where the buses and walks depart, should take the following additional
walking times into account:
Park Plaza Victoria Hotel 10/15 minutes
NH Carlton Hotel 15/20 minutes
(or by tram 4,16, 24 direction Central Station)
Hotel Amsterdam De Roode Leeuw 5 minutes
Rho Hotel 5 minutes
From Qbic Hotel either direct buses will be used or public transport (for which specific direc-
tions will be available). By public transport about 35 minutes will be required to get from Qbic
to Krasnapolsky.
M a p o f a l l C o n g r e s s V e n u e s
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Museum Geelvinck Hinloopen Huis | Wed 8/6 museum visit
Official Residence of the Mayor of Amsterdam | Wed 8/6 Europa Nostra Council Meeting
Rijksmuseum | Wed 8/6 Special Heritage Visit
Welcome reception @ Oude Kerk | Wed 8/6 Welcome reception
Westergasfabriek | Thu 9/6 Presentations by the 2011 Awards Laureates
Amstelkerk + Canal boat tour | Thu 9/6 Stadsherstel Amsterdam NV reception
Felix Meritis | Fri 10/6 Europa Nostra Forum: Volunteers: added value for Europe’s heritage
Royal Palace | Fri 10/6 Royal Reception
Het Concertgebouw | Fri 10/6 European Heritage Awards Ceremony
Hermitage Amsterdam | Sat 11/6 Europa Nostra General Assembly
M a p o f M a i n C o n g r e s s V e n u e s
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Registration desk @ NH Grand Hotel Krasnapolsky
NH Grand Hotel Krasnapolsky
Park Plaza Victoria Hotel
Hotel Amsterdam De Roode Leeuw
Rho Hotel
Tulip Inn Amsterdam Centre
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WelcomeDear Congress Delegates,
The Amsterdam Congress 2011 Organising Committee and the International Secretariat of
Europa Nostra are proud to introduce to you the rich programme of varied events all taking
place in carefully selected heritage settings in the World Heritage City of Amsterdam!
We start with the Council meeting on 8 June to be held in the historic canal building which
serves as the Official Residence of the Mayor of Amsterdam. That evening, the Mayor will wel-
come us in person in the stunning Oude Kerk where you can also enjoy the annual exhibition
of the World Press Photo Competition. On 9 June we will discover the Westergasfabriek, one
of our last year’s award laureates, the location of Europa Nostra’s interactive “Excellence
Fair”. You will learn about the achievements of this year’s laureates, you will be invited to
watch heritage documentary films and will have ample opportunity for networking during a
“heritage market” open for interested public. Finally you will meet our special guest; Sir David
Chipperfield, architect of the “renaissance” of the Neues Museum, a project which received
one of our Grand Prix in 2010.
On 10 June we will gather at the remarkable classicist building of “Felix Meritis” for the pub-
lic Forum on “Volunteers: Added Value for Europe’s Cultural Heritage”, organised in coopera-
tion with our two Dutch member organisations, Bond Heemschut and Erfgoed Nederland, and
with the support of the Dutch Ministry of Education, Science and Culture. With our key note
speaker Dame Fiona Reynolds, Director General of our founding member organisation, The
National Trust for England, Wales and Northern Ireland, we look forward to an inspiring
morning which should ultimately lead to the adoption by our General Assembly of the
Amsterdam Declaration on the subject.
H.R.H. Princess Margriet of The Netherlands will receive us in the afternoon in the magnifi-
cent Royal Palace located on the Dam Square before we all head for the highlight of our
Congress: the European Heritage Awards Ceremony 2011 in the iconic building of the world-
Van harte welkom in Amsterdam!
Committee of Honour:
Hedy d’Ancona, Jean-François Blarel, Joop van Caldenborgh, Janine van den Ende,
Eberhard van der Laan, René van der Linden, Maya Meijer-Bergmans, Liesbeth van der
Pol, Alexander Rinnooy Kan, Onno Ruding, Willem Stevens, Gyula Sümeghy, Frans
Timmermans, Ernst Veen, Professor Pieter van Vollenhoven, Eva-Maria Westbroek
famous Concertgebouw. Our President, Maestro Plácido Domingo, will be with us for the first
time, to honour, together with European Commissioner Androulla Vassiliou, this year’s laure-
ates of our European Heritage Awards. As for the music, we will have a special treat to enjoy
a very rare performance of the highlights of the opera “Don Sanche ou le Château de l’amour”
which Franz Liszt composed when he was 13 years old! We are particularly delighted that this
concert will be performed by young European musicians from all corners of Europe.
The General Assembly will convene the next day in Hermitage Amsterdam, one of the newest
additions to the heritage scene of Amsterdam. In this way, Europa Nostra wishes to pay
tribute to this remarkable example of European cooperation in the field of heritage. To close
the Congress, we will take you to the city of Haarlem for a series of fascinating heritage dis-
coveries. Partly in parallel, our Industrial and Engineering Heritage Committee has composed
a special tour for those of you who are particularly fond of industrial heritage.
The programme of our Amsterdam Congress was made possible thanks to the remarkable and
enthusiastic support of a large number of public and private bodies and individuals all
of which are duly acknowledged at the end of this booklet. We also wish to pay tribute to the
fruitful cooperation between the Staff of our International Secretariat (including several
invaluable young stagiaires) and the group of committed Dutch volunteers, who prepared
this programme for you.
On behalf of the Amsterdam 2011 Organising Committee,
Cordially yours,
Sneska Quaedvlieg-Mihailovic Tom Henkemans
Secretary General Board Member and Chairman of
the Organising Committee
Organising Committee:
Tom Henkemans (Chairman), Wolter Braamhorst, Reinildis van Ditzhuyzen,Ientje
Lindenbergh-Sluis, Dineke de Koster-Burgersdijk, Maria Meyer-Lachotzki, Sneska
Quaedvlieg-Mihailovic, Marc van Ravels, Roelf Rogaar, Rob Specken, Léontine van Thiel
Coovels, Astrid Weij, Rienko Wilton
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ProgrammeW E D N E S D A Y , 8 J U N E
For Board and Council members of Europa Nostra and their partners only10.00 Participants to assemble at Hotel Krasnapolsky
10.10 Bus leaves from Hotel Krasnapolsky
10.30 – 11.30 Visit Museum Geelvinck-Hinlopen
Venue: Museum
Geelvinck-Hinlopen
Keizersgracht 633,
1017 DS Amsterdam
11.30 Council Members walk to Mayor’s Residence (almost next door).
Partners return on foot or by public transport to hotels
For Board and Council members of Europa Nostra only11.10 Board and Council Members who do not take part in the above visit
assemble at Hotel Krasnapolsky
11.20 Bus leaves from Hotel Krasnapolsky
11.45 – 18.00 Council Meeting
Venue: Official Residence of the Mayor
Herengracht 502, 1017 CB Amsterdam
14.00 – 15.00 Lunch
18.40 Bus takes Board and Council members to the Oude Kerk
for Welcome Reception
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For other Congress Participants and Invited Guests12.45 Participants to assemble at Hotel Krasnapolsky
Participants will be split into 3 groups of 25 persons each
13.00 Bus leaves from Hotel Krasnapolsky to Rijksmuseum with groups 1
and 2
Group 3 walks from Hotel Krasnapolsky to private Canal House
13.00 – 17.00 Special Heritage Visit
A 17th century private canal house
Rijksmuseum (National Museum) collection highlights
and renovation/restoration
17.30 Return to Hotel Krasnapolsky
18.30 Participants to assemble at Hotel Krasnapolsky
18.40 Walk from Hotel Krasnapolsky to Oude Kerk
F o r a l l C o n g r e s s p a r t i c i p a n t s a n d i n v i t e d g u e s t s19.00 – 21.00 Welcome Reception kindly hosted by Mr Eberhard van der Laan,
Mayor of Amsterdam
Venue: Oude Kerk Amsterdam Oudekerksplein 23, 1012 GX Amsterdam
21.00 Return on foot to hotels
21.10 Minibus departs for Qbic hotel
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ProgrammeT H U R S D A Y , 9 J U N E
For all Congress Participants and Invited Guests08.30 Participants to assemble at Hotel Krasnapolsky and Hotel Qbic
08.45 Buses leave from Hotel Krasnapolsky and Hotel Qbic
09.30 – 18.00 Europa Nostra Excellence Fair
(including the presentations by the 2011 Award Winners)
Venue:
Westergasfabriek
Pazzanistraat 41,
1014 DB Amsterdam
Opening Session:
09.30 Welcome by John Sell, Executive-Vice President
Address by Ann Branch, Head of Unit, DG Education and Culture,
European Commission
Venue: Westergasfabriek, MC Theatre
Parallel Sessions:
09.45 – 12.45 Presentations by the 2011 Award Winners in Category 1 and 2
Venue: Westergasfabriek, MC Theatre
10.00 - 12.50 Presentations by the 2011 Award Winners in Category 3 and 4
Venue: Westergasfabriek, Ketelhuis
11.00 – 11.30 Coffee break
Venue: Westergasfabriek, Toko Restaurant,MC Theatre
13.00 – 14.15 Lunch
Venue: Westergasfabriek, Toko Restaurant, MC Theatre
13.30 – 16.00 European Heritage Market (also open to the interested public)
Venue: Westergasfabriek, MC Theatre (Grote Studio)
■ Information stands of European Heritage Networks
■ Information stands of 2011 Award Winners
■ Information stands of the students of The Reinwardt Academy of
Cultural Heritage, faculty of the Amsterdam School of the Arts
In parallel
14.00 – 16.00 Heritage in Motion Multi-Media Festival
Venue: Westergasfabriek, Ketelhuis
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For European/International Heritage Networks or Organisations only14.00 – 16.00 Liaison meeting
Venue: Westergasfabriek, MC Theater (Kleine Studio)
For all Congress Participants and Interested Public16.30 – 18.00 Public Lecture by Sir David Chipperfield
“Contrast and Harmony – Keeping our heritage alive and our
cities and museums vibrant”
British architect, responsible for the “renaissance” of
the Neues Museum in Berlin, laureate of an EU/EN Grand Prix
2010 (category conservation)
Venue: Westergasfabriek, Gashouder
18.20 Participants to assemble at main exit Westergasfabriek
18.30 Bus leaves from the Westergasfabriek to the Amstelkerk
19.00 – 20.30 Reception kindly hosted by Europa Nostra’s member
organisation Stadsherstel Amsterdam n.v.
Venue: Amstelkerk Amstelveld 10, 1017 JD Amsterdam
20.30 – 22.00 Canal Boat Tour of the Amsterdam Historic Canal Zone,
a UNESCO World Heritage Site
22.00 Return on foot to hotels
Bus leaves for Qbic Hotel
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ProgrammeF R I D A Y , 1 0 J U N E
For all Congress Participants and Invited Guests08.15 Participants to assemble at Hotel Krasnapolsky and Qbic Hotel
08.30 Bus leaves from Qbic Hotel
08.30 Participants walk from Hotel Krasnapolsky to Felix Meritis
09.00 – 13.00 Europa Nostra Forum 2011
“Volunteers: Added Value for Europe’s Cultural Heritage”
(see detailed programme on pages 16-18)
Venue: Felix Meritis
Keizersgracht 324, 1016 EZ Amsterdam
13.00 – 14.00 Light Lunch
14.00 Participants return on foot to hotels
14.05 Bus leaves for Qbic Hotel
For all invited Congress Participants15.15 Participants to assemble at Hotel Krasnapolsky and Qbic Hotel
15.20 Bus leaves from Qbic Hotel to Royal Palace
15.20 Participants walk on foot to Royal Palace
15.45 All Participants must have arrived at Royal Palace
Important Note: Participants will be requested to show their
personal invitation and Admission/Introduction Card as well
as passports or identity cards. Photography is strictly
forbidden inside the Royal Palace.
16.00 – 17.30 Reception hosted by H.R.H. Princess Margriet of The Netherlands
Venue: Royal Palace Amsterdam Nieuwezijds Voorburgwal 147, 1012 RJ Amsterdam
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17.15 H.R.H. Princess Margriet leaves and thereafter participants
17.40 Participants to assemble at Royal Palace
17.50 Buses leave from Royal Palace to the Concertgebouw
18.00 Doors open at the Concertgebouw –
N.B. Invitations and tickets will be checked at the doors18.25 Everybody must be seated
18.30 – 20.00 European Heritage Awards Ceremony 2011 – Part I
Venue: Concertgebouw Concertgebouwplein 10, 1071 LN Amsterdam
20.00 – 20.30 Interval (drinks with snacks)
Venue: Foyers of the Concertgebouw
20.30 – 21.30 European Heritage Awards Ceremony 2011 – Part II
Concert Performance of the Opera “Don Sanche” composed by
Franz Liszt, played by the soloists of the European Opera Centre
and the European Union Youth Orchestra conducted by Laurent
Pillot
21.30 – 23.00 Buffet dinner
Venue: Upstairs Foyers of the Concertgebouw
From 23.00 Delegates to assemble outside the Concertgebouw
From 23.00 Buses leave to Hotel Krasnapolsky and Qbic Hotel
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ProgrammeS A T U R D A Y , 11 J U N E
For Members and Associate Organisations only08.45 Participants to assemble at Hotel Krasnapolsky
08.50 Buses leave from Hotel Krasnapolsky
09.30 – 12.00 Europa Nostra General Assembly
Venue: Hermitage
Amstel 51, 1018 EJ Amsterdam
12.15 – 13.15 Light lunch
Venue: idem
For all registered Congress Delegates and Invited Guests12.30 – 23.00 Excursion to various Industrial Heritage Sites
around Amsterdam
(bus leaves from the Hermitage)
Transport by renovated vintage bus. A lunchbox will be provided. Ride on Museum Railway
Haarlemmermeer Spoorweg by historic Tram from Amsterdam-South to Bovenkerk. We con-
tinue, again by vintage bus, visiting the 3 main historical Pumping Stations around Haarlem-
mermeer (= Lake of Haarlem). This once huge lake between the old cities of Amsterdam,
Haarlem and Leyden was transformed into farmland in the 19th century, one of the largest land
reclamation projects in the world 150 years ago.
First we pay a visit to the Stoomgemaal (1874) in Halfweg (live steam!) to be followed by an
inspection of Lynden (1850) near Sloten, where we will be welcomed by the Hoogheemraad
(Dike-reeve) of Rijnland for tea. The excursion ends with a visit to Lynden’s twin Pumping
Station Cruquius (1849) near Heemstede, which is today owned by Europa Nostra’s member
organisation Vereniging Hendrik de Keyser. This will be followed by drinks and dinner at the
neighbouring old Cruquius Inn together with the participants of the above mentioned Visit
to Haarlem. After dinner buses will take us back to Amsterdam.
Cruquius Pumping Station,
near Heemstede
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13.30 – 23.00 Visit of the Historic City of Haarlem
(buses leave from the Hermitage)
Renovated vintage buses will take us to Haarlem, a city dating from the 13th century. The visit
starts at the oldest museum in The Netherlands and one of the oldest in the world, the
Teylers Museum (1784). A subsequent short walk through the historical town will pass a
number of typically Dutch building styles as well as one of the singular courtyards with
almshouses. The walk ends with a visit of the majestic 15th /16th century St. Bavo Church. The
church houses one of the most famous organs in the world: on this great Müller organ (1738)
a short concert will be played for us. Thereafter we will walk to the reception at the 14th cen-
tury Town Hall. The day’s sightseeing ends with a special visit to Cruquius, the exceptional
and largest steam-driven Pumping Station in the world (1849) which is today owned by our
member organisation Vereniging Hendrick de Keyser. This will be followed by drinks and din-
ner at the neighbouring old Cruquius Inn. After dinner buses will take us back to Amsterdam.
Teylers Museum, Haarlem
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ForumE U R O PA N O S T R A F O RU MOrganised in cooperation with Bond Heemschut & Erfgoed Nederland
10 June 2011
“VOLUNTEERS: ADDED VALUE FOR EUROPE’S CULTURAL HERITAGE” Venue: Felix Meritis, Keizersgracht 324, 1016 EZ Amsterdam
Europa Nostra has taken advantage of 2011 being the European Year of Volunteering, using
the theme of volunteering in the heritage sector throughout our European Heritage Congress
2011 in Amsterdam. The key event on this subject is the Europa Nostra Forum. Volunteers in
the heritage sector demonstrate the importance that cultural heritage has for European citi-
zens. Our Forum will highlight the crucial importance of volunteers for animating and keep-
ing the heritage sector viable.
09.00-09.30 Arrival of participants and coffee
09.30-10.35 Opening session
09.30-09.35 Opening by Karel Loeff, Director of Bond Heemschut, and
Astrid Weij, International Relations, Erfgoed Nederland
09.35-09.45 Welcome and introduction by John Sell, Executive Vice-President,
Europa Nostra
09.45-09.55 Judith van Kranendonk, Director General for Culture and Media,
Netherlands Ministry of Education, Culture and Science
09. 55-10.15 Prof. Lucas C.P.M. Meijs, Professor of Volunteering, Civil Society
and Businesses and Professor of Strategic Philanthropy
10.15-10.35 Dame Fiona Reynolds, Director General, The National Trust for
England, Wales and Northern Ireland
10.45-11.45 Parallel discussion sessions
Form: Four parallel discussion sessions of approximately 50 participants for every group.
Each session will have a short introduction on the theme and there will be one person mod-
erating the discussion and one person reporting to the concluding session.
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Topics:1. Engaging new volunteers: ‘social interns’, lifelong learning, difference between
regions.Should I stay or should I go? What motivates a person to volunteer for cultural heritage?
Three classes of motivations are often found in volunteers: altruistic or value based, utilitarian
or enhancing human capital (a person’s skills and experience), and social interaction
motives. These motivations also change over time (past vs today, length of volunteering service)
depending on many factors throughout the period of volunteer service. What benefits does
involvement in the heritage field bring to the volunteers? Is motivation very individual or can
some generalisations be drawn depending on different social groups and/or regions in Europe?
Moderator: Tomislav Sola (European Heritage Organisation/
The Best in Heritage, Croatia)
Rapporteur: Claire Giraud-Labalte (Université Catholique de l’Ouest
Angers/ENCATC, France)
Example from the field: Lilian Grootswagers (European Network for historic places
of worship)
2. Management of volunteers from the organisation’s point of view, how is knowledge kept in an organisation, difference between regions, return on investment.
How do we keep them happy? How to keep volunteers motivated and engaged in their work
so that they want to stay in an organisation? In heritage organisations, personnel in manage-
ment roles and the volunteers they work with, have different challenges. Effective volunteer
management involves a planned and organised process similar to that required for any
employees. Why is volunteer management still done in an improvising manner in some
institutions? Should the social and economic value of volunteers be more apparent (ie return
on investment)? What problems do volunteers encounter in everyday practice? What do they
need and how those needs are changing?
Moderator: Piet Jaspaert (Europa Nostra Board member, Belgium)
Rapporteur: Simon Molesworth (INTO, Chairman Executive Committee,
Australia)
Example from the field: Cornelis Zweegman (Open Monumentendag Gouda,
the Netherlands)
3. Volunteers vs professionals, professionalisation of the voluntary sector, difference between regions
Who is the expert? Possible tensions between volunteers and paid professionals can be created
as a result of lack of good organisation and the management of the human resources in an
institution. From the point of view of paid professionals threats may be seen in: fear of losing
paid jobs, threats to professionalism and loss of time spent on training volunteers. On the
other hand, volunteers may feel that they are not rewarded enough for their work which may
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cover the same tasks/functions as paid staff, and (not unusually) taking over excess work
loads. The increasing professional nature of staff employed in the voluntary sector brings up
the question: who is the expert? If volunteers are able to meet high demands of institution,
will they remain willing to do so in an unpaid fashion? What is the position of Interns work-
ing unpaid to get any employment and experience?
Moderator: Martin Scicluna (Europa Nostra Board member,
Vice President of Din l-Art Helwa, Malta)
Rapporteur: Roger Woodley (Heritage Awards Jury member for category 1,
Committee member, Europa Nostra UK)
Example from the field: Baris Altan (Europa Nostra Turkey)
4. Types of Citizens initiatives, the new position of volunteers, old vs new styles, opportunities, challenges; the role of social media’ motivations for volunteers; differences between regions.
Listen to me! Citizens’ initiatives, whether acting as individuals or organised in groups, have
a long tradition in the heritage sector. Examples of types of volunteers will be covered in the
Reader. How is the world of volunteering in the heritage field changing? For instance, what
will be the effect of the way volunteers are motivated and recruited with the growth of social
media and professional blogging sites, and other non-traditional outlets? Are heritage vol-
unteers becoming more activist? Should they? Are volunteers representing the voice and the
will of citizens, listened to and by whom? Who is NOT listening to this voice who should be and
why not? What is the situation in countries where the faith in civil society has been lost dur-
ing repressive times and it needs to be recuperated? What is the Faro convention adding to the
phenomenon of volunteering and the sense of public ‘ownership’ of our heritage?
Moderator: Philippe Biéler (Président Patrimoine Suisse, Switzerland)
Rapporteur: Kriton Arsenis (Member of the European Parliament, Greece
Example from the field: Willem Heijbroek (Bond Heemschut, The Netherlands)
12.00-13.00 Concluding session moderated by Karel Loeff (Bond
Heemschut) and Astrid Weij (Erfgoed Nederland)
Address by Alexander Rinnooy Kan, President of the Social and
Economic Council in the Netherlands and member of the
Committee of Honour of the Europa Nostra Amsterdam Congress
Panel discussion including feedbacks from the four discussion
sessions (with the rapporteurs and the opening keynote speakers)
Conclusions by - Ann Branch, Head of Unit Culture,
DG Education and Culture, European Commission
- John Sell, Executive Vice-President, Europa Nostra
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Contact
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I N F O R M A T I O NFor all queries related to hotel reservations, please contact our Congress logistics operator:
CAOS, Conference Organisers WG Plein 475, 1054 SH Amsterdam
T +31 (0)20 5893232
F +31 (0)20 5893230
E caos@caos.nl
W www.caos.nl
EUROPA NOSTRA STAFF – CONTACT DETAILS (from 7-11 June 2011)
■ For logistical queries during the congress,
please contact Ernst Jaap Rozenboom on +31 (0)6 174 236 45
■ For matters concerning the Presentation of the Laureates / the Awards Ceremony
please contact Elena Bianchi on +31 (0)6 174 236 46
■ For the registration desk, please call +31 (0)6 174 236 44
REGISTRATION DESK
The address of the registration desk is: NH Grand Hotel Krasnapolsky
Dam 9, 1012 JS Amsterdam
T: +31 20 554 9111 (hotel reception)
F: +31 20 622 8607 (hotel reception)
Europa Nostra Congress registration desk: +31 (0)6 174 236 44
The registration desk will be open on Tuesday, 7 June: 18:00 – 20:00
Wednesday, 8 June: 09.00 – 18.00
Thursday, 9 June: 08.00 – 15.00
Friday, 10 June: 08.00 – 15.00
Europa Nostra International Secretariat: Lange Voorhout 35, NL-2514 EC The Hague
T: +31 70 302 40 50
F: +31 70 361 78 65
E: info@europanostra.org
Please note that during the Congress from 8 to 11 June the The Hague and Brussels offices
will be closed. The staff can be reached via e-mail or on the mobile phone numbers above.
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GeneralI N F O R M A T I O N
E m e r g e n c y P h o n e N u m b e r sMunicipal Police of Amsterdam 0900-8844
Police and Ambulance 112
B a n k sBanks are usually open from Monday to Friday from 09:00 to 17:00.
C u r r e n c yThe Euro is the official currency in The Netherlands. Information about exchange rates
can be found in hotel lobbies and banks.
T e l e c o m m u n i c a t i o n sThe international code for The Netherlands is +31. For international calls from
The Netherlands the prefix 00 is to be used.
C l i m a t eThe weather in The Netherlands can be quite variable. Usually, the temperature in June lies
between min. 10 °C and max. 20°C and occasional rain may be expected.
T i m e d i f f e r e n c eGMT + 1 hour.
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TransportI N F O R M A T I O N
T r a n s po r t f r o m a n d t o t h e a i r po r tThe cost of a taxi from Schiphol airport to Amsterdam city centre is approximately g 40 – 50
each way. Schiphol train station is situated directly below the airport. Train tickets are avail-
able from the yellow ticket machines and ticket offices at Schiphol Plaza. Trains leave every
7 minutes from Schiphol train station to Amsterdam Central Station and the transfer time is
about 20 minutes. The cost of a one-way ticket is g 6,30 (first class) or g 3,70 (second class).
It is recommended never to lose sight of one’s luggage.
P u b l i c T r a n s p o r tFor tram, bus and metro in Amsterdam, there are different public transport cards: the so-
called OV-chipcards. Visitors can purchase a Disposable OV- chipcard, which can be used for
a certain period of time only. Within the chosen period the card offers unlimited travel
through Amsterdam - day and night - by tram, bus and metro.
You can choose between a 1-hour card or a day card (available in versions for 24, 48, 72 or 96
hours). Valid from the first check-in, these cards are most suitable for infrequent visitors. You
can buy these cards from the Ticket Vending machines at metro stations and metro stops or
at the Amsterdam Public Transport Company (GVB) Tickets & Info point. Day cards can also be
purchased at various hotels including the Hotel Krasnapolsky, where the congress registra-
tion desk is located, and from tram and bus-drivers and conductors (24-hours ticket only).
The I amsterdam City Card provides unlimited usage of trams, buses and metros in Amster-
dam and also provides over 50 free and 60 discounted offers on major tourist attractions and
restaurants. The I amsterdam City Card is available at several Tourist Offices of Amsterdam
Tourism & Convention Board (ATCB).
T h e p r i c e s f o r 2 0 11 :I amsterdam Card 24 hours (1-day) g 39,00
I amsterdam Card 48 hours (2-days) g 49,00
I amsterdam Card 72 hours (3-days) g 59,00
Available at GVB Tickets & Info and the Amsterdam Tourist Board, both on main square
(Stationsplein) in front of Amsterdam Centraal station.
The I amsterdam card is not valid in Connexxion buses, Arriva buses or NS trains.
Bus and Tram line numbers from Amsterdam city centre to main congress venues:
TO WESTERGASFABRIEK:
From: Central Station to Westergasfabriek
Line: Bus 21 Geuzenveld
Stop: Van der Hoopstraat
From: Prins Hendrikkade (Dam Square) to Westergasfabriek
(Note: there is no bus stop at the Dam - the closest stop from Hotel Krasnapolsky is
the Prins Hendrikkade, 5/10 min walk from Hotel Krasnapolsky)
Line: Bus 21 Geuzenveld
Stop: Van der Hoopstraat
From: Centre (Rozengracht) to Westergasfabriek
Line: Tram 10
Stop: van Hallstraat
FROM WESTERGASFABRIEK:
From: Van Hallstraat From: Haarlemmerplein
Line: Bus 21 to Central Station Line: Bus 18 to Central Station
Stop: Central Station Stop: Prins Hendrikkade
FROM CENTRAL STATION/CITY CENTRE to QBIC HOTEL
From: Central Station/Dam/Leidseplein/Spui
Line: Tram 5 to Amstelveen Binnenhof
Stop: Amsterdam Zuid
FROM QBIC HOTEL to DAM/CENTRAL STATION
Line: Tram 5 to Central Station
Stop: Dam
CENTRAL STATION/DAM to CONCERTGEBOUW
Line: Tram 2, 5, 16, 24
Stop: Van Baerlestraat / Concertgebouw
QBIC HOTEL to CONCERTGEBOUW
Line: Tram 5 towards Central Station
Stop: Van Baerlestraat / Concertgebouw
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Hotel
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I N F O R M A T I O N
NH Krasnapolsky T: +31 20 554 9111
Dam 9 F: +31 20 622 8607
1012 JS Amsterdam E: nhkrasnapolsky@nh-hotels.com
Park Plaza Victoria Hotel T: +31 20 627 1166
Damrak 1-5 F: +31 20 625 2997
1012 LG Amsterdam
Hotel Amsterdam De Roode Leeuw T: +31 20 555 0666
Damrak 93-94 F: +31 20 620 4716
1012 LP Amsterdam E: info@hotelamsterdam.nl
RHO Hotel T: +31 20 620 7371
Nes 05-23 F: +31 20 620 7826
1012 KC Amsterdam E: reception@rhohotel.com
QBic Hotel T: +31 43 321 1111
Mathijs Vermeulenpad 1 F: +31 43 310 0712
1077 XX Amsterdam E: info@Qbichotels.com
Tulip Inn T: +31 (0)20 6220535
Beursstraat 11-19 F: +31 (0)20 6272216
Amsterdam E: info@tulipinnamsterdamcentre.nl
NH Carlton Hotel T: +31 (0)20 6222266
Vijzelstraat 4 F: +31 (0)20 5216815
Amsterdam E: nhcarltonamsterdam@nh-hotels.com
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MuseumsR i j k s m u s e u m■ “The Dutch Wilderness” 15 March - 20 June 2011
■ “The Masterpieces” Permanent exhibition
Visiting hours Monday – Sunday 09.00 – 18.00
V a n G o g h M u s e u m■ “Van Gogh’s studio practice: Canvases re-used” 10 June 2011 - 10 June 2012
■ “New perspectives: Van Gogh in Antwerp and Paris” 10 June 2011 - 8 January 2012
■ “Paris 1886-1888” Permanent exhibition
Visiting hours Monday – Sunday 10.00 to 18.00,
Friday 10.00 – 22.00
H e r m i t a g e A m s t e r d a m■ “Splendour and Glory” 19 March 2011 - 16 September 2011
Visiting hours Monday – Sunday 10.00 - 17.00,
Wednesday 10.00 – 20.00
S t e d e l i j k M u s e u m■ “Temporary Stedelijk” (modern art) From 3 March
Visiting hours Tuesday – Sunday 10.00 – 17.00,
Thursday 10.00 – 22.00
A m s t e r d a m M u s e u m■ “Buurtwinkels” 26 March 2011 – 21 August 2011
■ “Amsterdam DNA” From 20 May
■ “The Story of Amsterdam” Permanent exhibition
Visiting hours Monday – Friday 10.00 – 17.00
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A n n e F r a n k H o u s e Visiting hours Monday – Sunday 09.00 – 21.00,
Saturday 09.00 – 22.00
R e m b r a n d t h u i s M u s e u m■ “Rembrandt & Lucas van Leyden” 19 March 2011 – 19 June 2011
Visiting hours Monday – Sunday 10.00 – 17.00
M u s e u m G e e l v i n c kKeizersgracht 633
17th century canal house
Visiting hours Monday - Sunday11.00 – 17.00
Closed on Tuesdays
M u s e u m W i l l e t - H o l t h u y s e n 17th century canal house
■ “Art & Craft collection” Permanent exhibition
■ “The Backer Family Collection” 26 November 2010 – 13 November 2011
■ “Meet the Willets” 1 April 2011 – 31 December 2011
Visiting hours Monday – Friday 10.00 – 17.00,
Weekends 11.00 – 17.00
T r o p e n m u s e u m■ “Soulscape Road” 18 March 2011 - 20 November 2011
Visiting hours Monday – Sunday 10.00 - 17.00
F O A M (Photography Museum Amsterdam)
■ “Antiphotojournalism” 1 April 2011 – 8 June 2011
Visiting hours Monday – Wednesday & Weekends 10.00 – 18.00,
Thursday/Friday 10.00 – 21.00
RestaurantsR
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NH Hotel - Restaurant Vermeer ★★★★ French, Mediterranean cuisine
Prins Hendrikkade 59-72 , 1012 AD Amsterdam +31 (0)20 55 64 885
Okura Hotel –Tepannyaki Restaurant Sazanka ★★★★ Japanese kitchen
Ferdinand Bolstraat 333, 1072 LH Amsterdam +31 (0)20 - 678 74 50
Le Restaurant ★★★★ International kitchen
Tweede Jan Steenstraat 3, 1073 VK Amsterdam +31 (0)20 379 22 07
Restaurant d’Vijff Vlieghen ★★★ Dutch cuisine
Spuistraat 294-302, 1012 VX Amsterdam +31 (0)20 53 04 060
Restaurant de Oesterbar ★★★ Fish restaurant
Leidseplein 10, 1017 PT Amsterdam +31 (0) 20-6232988
Restaurant Lastage ★★★ International kitchen
Geldersekade 29, 1011 EJ Amsterdam +31 (0) 20 73 70 811
Pianeta Terra ★★★ Italian cuisine
Beulingstraat 7, 1017 BA Amsterdam +31 (0)20 626 19 12
Restaurant Le Marais ★★ French cuisine
Jodenbreestraat 144, 1011 NS Amsterdam +31 (0)20 428 04 88
Brasserie Harkema ★★ European cuisine
Nes 67, 1012 KD Amsterdam +31 (0)20 428 2222
BIHP ★★ International kitchen
Keizersgracht 335, 1016 EG Amsterdam +31(0)20 622 45 11
Bazar ★ African & Mediteranian kitchen
Albert Cuypstraat 182, 1073 BL Amsterdam +31-(0)20-6750544
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C O N G R E S S A S S O C I A T E S
M A I N P A R T N E R S
C O N G R E S S P A R T N E R S
C O N G R E S S S U P P O R T E R S
EUROPA NOSTRA is the Voice of
Cultural Heritage in Europe. It brings
together and represents 250 non-
governmental and non-profit orga-
nisations with a combined member-
ship of at least 5 million citizens
from all over Europe. It also counts
on the direct support of over 1500
individual members and more than
150 associate public authorities and
corporations. Its vast network of
professionals and volunteers is com-
mitted to safeguarding Europe’s cul-
tural and natrual heritage for pres-
ent and future generations.