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2014 FCC EEO PUBLIC FILE REPORT FOR SUDDENLINK COMMUNICATIONS
Employment Unit # 11980 – [Brazos CO, TX]
This Report Covers September 1, 2013 – August 31, 2014
Total # of Full-Time Vacancies Filled During Reporting Period: 43
Total # of People Interviewed for Full-Time Vacancies During Reporting Period: 149
Please see attached recruitment source list for recruitment source contact information. .
Req. # Position Title Recruitment Source(s) Used to Fill
Vacancy
Number of Interviews
Referred by Each
Recruitment Source
Number of Hires
Referred by Each
Recruitment Source
6555 Direct Sales Rep I aggielandhelpwanted.com 1 1
ZipRecruiter** 6 2
CareerBuilder 4 1
Employee Referral 1
TV 11 1
TX Workforce 1
Indeed.com 4
Suddenlink Website 3
Email from passive sourcing 5 2
Internal
Total 36 7
7123 Broadband Technician I Internal 1 2
Indeed.com 1
TX WORKFORCE
Suddenlink Website
Total 2 2
7337 Direct Sales Rep I Indeed.com 3 1
Employee Referral 3 1
Internet Job Board 1 1
aggielandhelpwanted.com 1
CareerBuilder 1
Suddenlink Website 1
TX Workforce 2
Total 12 3
7456 Construction Coordinator I Suddenlink Website 1 1
TX WORKFORCE
Internal
Total 1 1
7555 Direct Sales Rep I Employee Referral 3 2
aggielandhelpwanted.com 1
CareerBuilder 2 1
TV 3 1
Indeed.com 2
Email from passive sourcing 1
Chamber of Commerce Job Fair 1
Suddenlink Website 2
TX WORKFORCE
Total 15 4
7737 Broadband Technician I Employee Referral 2 2
TX WORKFORCE
Suddenlink Website
Internal
Total 2 2
7750 Direct Sales Rep I Employee Referral 4 1
aggielandhelpwanted.com 1
Indeed.com 2
Email from passive sourcing 1
TV 3
Suddenlink Website 3
TX WORKFORCE
Total 14 1
7803 Retail Sales Agent I Employee Referral 2 1
Internal 1 1
TX WORKFORCE
Suddenlink Website
Total 3 2
8002 Direct Sales Rep I TV 7 2
Indeed.com 4 1
Employee Referral 3 2
Suddenlink Website
Internet Job Board 3 1
TX Workforce 1
Email from passive sourcing
ZipRecruiter** 3
CareerBuilder 1
Total 22 6
6663 Sales Assistant Supervisor
Employee Referral 0 0
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 4 1
Total 1
6681 Traffic Coordinator
Employee Referral 0
0
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 1 1
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 1 1
6757 Account Executive
Employee Referral 3
1
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 3 1
6786 Inside Sales Representative
Employee Referral 1
1
Internet Job Board: Indeed.com* 3 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 1 0
TV Commercial 1 0
Internet Job Board: Aggielandhelpwanted.com 1 0
Total 7 1
6878 Digital Encoder
Employee Referral 2
0
Internet Job Board: Indeed.com* 1 0
Suddenlink.com 2 1
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 5 1
6889 Account Executive
Employee Referral 1
1
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 1 1
7293 Account Executive
Employee Referral 1
1
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 1 1
7294 Sales Assistant Employee Referral 2 1
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 1 0
Total 3 1
7502 Producer/Director Employee Referral 1 1
Internet Job Board: Indeed.com* 1 0
Suddenlink.com 0 0
Texas Workforce Commission 1 0
Internal Applicant 2 0
Total 5 1
7600 Marketing Intern Employee Referral 0 0
Internet Job Board: Indeed.com* 1 1
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 0 0
Internet Job Board: SimplyHired.com* 1 0
Texas A&M Mays Business School 4 0
Total 6 1
7715 Traffic Coordinator Employee Referral 0 0
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 0 0
Spherion Temp Agency 1 1
Total 1 1
7719 Local Sales Manager Employee Referral 0 0
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 1 1
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 1 1
7787 Operations Supervisor – Media Employee Referral 0 0
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 2 1
Total 2 1
7816 National Sales Coordinator Employee Referral 1 1
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 1 1
7966 Traffic Coordinator Employee Referral 1 1
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 1 1
*The applicant cited a referral source that Suddenlink did not use to fill the position, most likely because the source picked up the job posting from a recruitment
source that Suddenlink did use and ran it independently
SUPPLEMENTAL RECRUITMENT INITIATIVES COMPLETED DURING REPORTING PERIOD
Date Initiative Description/Participation Participants
Ongoing Post all jobs on Suddenlink Internal Website
The Texoma Region posts all internal and external postings on the Suddenlink Career website.
Claribel Cardona-Lassen - HR Generalist; Catrina Johnson - HR Generalist; Jana Parry; Recruiter
Ongoing Employee Referral Program
Texoma Region provides and employee referral incentive
All Suddenlink Employees
Ongoing Step Progression Program
Suddenlink has developed and implemented a training and certification program designed to assist unit personnel in acquiring the skills & certificates necessary to qualify for promoting into higher level positions. Specifically, the unit pays for and facilitates attendance at NCTI training courses for it’s’ technician employees.
Texoma Training Department
Ongoing Passive Candidate Mining
Searching passive candidates who's resumes exhibit strong experience in direct sales -CareerBuilder, Resume Bucket
Jana Parry - Recruiter
Ongoing WOW Cards Business cards given to anyone providing excellent service in the community congratulating customer service skills and directing to open positions on Suddenlink website.
All Suddenlink Leaders
Ongoing Now Hiring Banner at Local Offices
Now Hiring Banner displayed at each local office either outside or inside building depending on municipal restrictions.
Local Offices
Ongoing TV Commercials
Suddenlink runs TV commercials in each market advertising now hiring
Shelley Vaughn - Marketing Manager
Ongoing Leadership Development Program
Supervisors participate in various supervisory training including Your Role as Supervisor, Managing Within The Law, Coaching Training, Behavioral Interviewing, and Positive Employee Relations.
Suddenlink Leaders and Potential Leaders
4/16/2014 Bryan Chamber of Commerce Job Fair
participated in the COC Job fair for purpose of recruiting sales Reps
Jana Parry - Recruiter
RECRUITMENT SOURCE LIST
Name of Recruitment Source Address Contact Telephone Number/Email
Entitled to Notification?
Interviewees Hires Referred Referred
Passive Sourcing N/A N/A Jana.parry@suddenlink.co
m N 7 2
Direct Employers
9002 N. Purdue Road, Indianapolis,
Indiana 46268 Tom
Eckhart 317.874.9101,
tom@directemployers.org N 0 0
Indeed.com
7501 N Capital of Texas Hwy Building B Austin, TX
78731 Tad
Schwartz 203.653.5245 N 22 3
CareerBuilder
200 N. LaSalle Street, Suite
1100, Chicago, IL
60601
Jill Bockenste
tte
312.698.0684 Jill.bockenstette@careerb
uilder.com N 11 3
Infinity Marketing Concepts
874 S Pleasantburg
Drive Greenville, SC
29607 Christine Brunner 864.235.1700 N 0 0
Zip Recruiter**
1453 Third Street
Promenade, #335 Santa Monica, CA
90401 Emily Clack 310.295.2210 N 8 2
Aggielandhelpwanted.com
11 Abrams Road Central
Valley, NY 10917
Sarah Marrie 800.365.8630 ext. 9397 N 5 1
Texas Workforce Center
3991 East 29th
Street Bryan,
TX 77805 Douglas Boone 979.595.2801 ext. 2140 Y 6 0
Suddenlink Website N/A N/A www.work4suddenlink.co
m N 18 8
Suddenlink TV Commercials
3015 SSE Loop 323 Tyler, TX
75702 Shelley Vaughn 903.939.7844 N 25 4
Suddenlink Employee Referral Program
3015 SSE Loop 323 Tyler TX,
75702 Jana Parry 903.579
3271 N 31 17
Internal Applicant N/A Kim
Winded Kim.winded@suddenlink.c
om N 10 2
Texas A&M Mays Business School
4113 Horticulture St, College Station TX
77843 N/A N/A No 4 0
Spherion Temp Agency
4101 s. Texas Ave, Bryan TX
77802 Katherine Kleemann 979-846-7833 No 1 1
Simply Hired N/A N/A Simplyhired.com No 1 0
* Recruitment sources marked with “*” are sources that were identified by an interviewee as a referral source, but: (1) Suddenlink did not post the
job vacancy with the source; or (2) the interviewee did not provide Suddenlink with enough information to precisely identify the source (e.g., the
interviewee informed Suddenlink that he or she learned about the job vacancy from a job board, but could not name the job board). Many media
outlets and websites pull Suddenlink’s job vacancies from its website and other sources that Suddenlink uses to disseminate its job vacancy
information, and include Suddenlink’s vacancies in their job banks independently. Accordingly, an interviewee may legitimately learn about
Suddenlink’s job vacancies from a source that Suddenlink does not post with directly and may not track.
**Zip Recruiter is an online job posting tool that cross- post to over 50 job sites with one click. These job sites include Usjobs.com,
Simplyhired.com, indeed.com, Craigslist, indeed, LinkedIn, to name a few.
Note: All Suddenlink Job vacancies that are posted are also distributed to Job Central/Direct Employers, which also lists them with the attached
list of specialty and minority recruitments organizations.