Post on 18-May-2020
transcript
1Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
2018: The Year of Living Dangerously (For Managing Tech Labor)
“Architecting” tech jobs, pay, and workforce management for complexity and constant change
David FooteChief Analyst & CRO
May 8, 2018
Foote Partners, LLCFoote Research Group
www.footepartners.com
Foote Partners, LLCFoote Research Group
www.footepartners.com
2Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
3Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
The speed of technological change right now is the slowest it will be in
your lifetime.
4Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
‘sDisruptive Tech and Influencers
Marketing
Finance/Acct
Distribution/Logistics
Sales
HR
Operations
Applications Networks
Security/Risk
Systems
Database
Help Desk/CC
Architecture
Product Development
Real, imagined and unimaginedsecurity threats
5Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
These Disruptors Are Changing Everything We Know About Running a Business• Internet of Things/Telematics
($4-$11 trillion economic impact by 2025)
• Machine language/AI ($5-$7 trillion impact)
• Mobility ($3-$6 trillion impact)
• Blockchain (80%+ CAGR to $9.7B by 2021)
• Digital transformation• Big Data, Information Integration,
Analytics
• Cyberthreats• Real-time DevOps and Micro
Service Architectures• Self-service IT • Cloud computing• Carbon-reducing technology/
exponential energy • Telemedicine
6Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Foote Partners: Our Professional Roots
Corporate IT, Business and HR executives
Foote Partners, LLCFoote Research Group
(Est. 1997)
Our co-founders, senior partners and associates were formerly senior executives, analysts, consultants and practitioners at these companies.
7Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
• Global Benchmark and Trend Research: Research partnerships with 5,233 employers (470,735 tech pros in 40+ industries)
– EUROPE: 2,045 employers/188,075 tech workers / 174 cities– U.S/CANADA: 3,188 employers / 282,660 tech workers / 83 cities
• Analyst Focus: User-side tech labor markets & human factors– Compensation and skills pay demand analysis and forecasting.– Organizational modeling and transformation – Tech/business integration. Global IT workforce and skills evolution. – IT-business hybrids
• Research & Advisory Customers: 4,600 employers, 23 countries– SMB to the Fortune 10/Global 1000, governments, not-for-profit orgs
Foote Partners Focus: TECH WORKFORCE
8Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Why listen to me on this subject…
• Gartner…META Group. Foote Partners’ Chief Analyst & CRO since 1997 specializing in user-side tech labor, human factors
• 10 years in Silicon Valley with high tech and consumer products companies, management consulting firms.
• Early career: HR and compensation exec
• Things our company has pioneered in the industry– Tech skills and certifications supply/demand tracking and forecasting models
and pay premiums benchmark surveys (1999)
– First formal job definitions and salary surveys (USA, Canada, Europe) : • 1994 – 1996: Web; Data Warehousing/BI; e-Commerce; Business Technology (hybrid
IT-business jobs); Unix/NT Infrastructure. • 1998: SAP 2006: Cloud computing 2012: Epic Systems (EMR)
– Tech People Architecture/Agile Compensation Framework
9Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
What Are Individual IT Skills/Certs Earning? Certified vs. Noncertified, 2000 to 2018
10Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Right now……IT Certification Market Pay Vectors(451 certifications reported)
Source: Foote Partners LLC, 2018 IT Skills & Certifications Pay Index – Q1 2018 edition
Info/Cyber security certifications =highest gain in
market value of all certs categories,
2015 - 2018
11Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Right now……Noncertified IT Skills Pay (530 certifications reported)
Source:Foote Partners LLC, “IT Skills & Certifications Pay Index” (data through 4/1/2018)
Source: Foote Partners LLC, 2018 IT Skills & Certifications Pay Index – Q1 2018 edition
12Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Measuring Labor Market Volatility: Q1 2018 IT Skills/Certs Volatility Index
23.6 % (or 230 of 968) specialized tech and business skills lost or gained value in 1Q18 v. 4Q17
• Last 2 yrs: 22% - 31%
DEFINITION OF VOLATILITYThe incidence of gains or declines
in market value for individual IT skills and certifications over time.
Source: Foote Partners LLC, 2018 IT Skills & Certifications Pay IndexTM
13Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Hard Reality: Things Between IT and HR Change Very Slowly… • “…HR, while critical to the effective functioning of IT, is in
many ways out of touch with the current realities of how IT work actually gets done.”
• “HR in many organizations seems both disconnected from the goals of the corporation and insensitive, almost to the point of malfeasance, to the emerging needs of a highly skilled IT workforce.”
• “One of the attributes of high-performance organizations is that there is a great -- not just good -- relationship between the HR and IT organizations.”
“HR is Out of Sync With IT Work”Computerworld, March 20, 2006
---Thornton May
14Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Let’s crawl inside the
heads of your HR staff for
a second…
15Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
HR challenges: Tech Workforce
People management systems and practices for tech pros have become frighteningly ineffective • Even ad hoc work-around solutions are failing
Fallout• Too many job titles• High staff churn in key roles, especially the most
experienced tech workers• Skills gaps• Difficulty finding and hiring talent• Overreliance on consultants, contractors, temps
16Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
HR challenges: Tech Workforce
Confusion about pay: Constant uncertainty about how much to pay info/cyber security professionals, especially new jobs and the “Swiss Army knife” hybrid positions.
Job Definition/Design Chaos: Managing independently created tech jobs that don’t fit in very will with established tech roles…that are themselves ill-defined
Job Path Uncertainty: tech workers have trouble navigating their careers and employers aren’t helping them very much
17Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Now let’s crawl inside
executive management’s
head…
18Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Business Value Ranking of These Disruptors
19Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Digital Evolution Changing Risk
20Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
A Growing Digital Economy Relies On Trust
Richard Edelman – Feb 2016
Richard Edelman – Feb 2015
21Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
What Gifted Strategic Thinkers & Leaders Do
• Environmental savvy/acumen
• Challenge assumptions/status quo
• Comprehend the whole picture
• Grasp themes and patterns
• Form beliefs, assumptions and hypotheses
• Create the vision
22Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Emerging Risk
• New technology
• New economic, socio-political, and environmental developments– Growing interdependencies between the above
• Changing business
But the biggest risk that employers can control is failing to meet tech labor requirements as they evolve.
23Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Now let’s crawl inside a
tech executive’s head…
24Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Sound familiar?
• Tech staff retention issues more severe…high churn in key roles, esp. the most experienced workers
• Tech gurus who don’t want to be promoted into people management roles---so they leave
• Persistent tech skills gaps
• Salary compression: balancing pay for new hires with pay for long-timers
• Job title inconsistency internally and externally
25Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Sound familiar?
• Inability to clearly forecast tech labor and pay requirements for next 12-36 months.
• Murky tech career paths and incentive programs that are no longer effective
• Constant, unprecedented struggle to accurately determine true market pay for tech talent in a persistently volatile marketplace
26Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
27Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Expanding Definition of ‘Tech Professional’
28Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Next Gen IoT: The “Things”
Device Management/MEMS Embedded systems, software and
design Wireless sensor network design Circuit design Microcontroller programming Machine learning Sensor data analysis
Integration & Gateways MQ Telemetry Transport TCP/IP IPV4 & IPV6 Programming
HOT JOBS• Info/Cybersecurity Engineers• Info/Cybersecurity Infrastructure
(cloud, network, SW development)• Data Scientists• Network Engineers• Design Engineers• Hardware Engineers• GPS Development Engineers• Electrical Engineers• Network Engineer• AI Engineers
29Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Next Gen IoT IoT: Connecting “I” and “T”
HOT JOBS and SKILLS• Cybersecurity
– Visability, Analytics, Identity, Risk
• AI Experts• UX/UI Designers• Interaction Designers• Visual Designers• Product Designers• Digital Product Designers• BI Professionals
− JIRA, Confluence, Cognos, Tableau, SSAS, SSIS, SSRS, Advanced SQL and SAS
− Predictive Analytics
• NoSQL and NewSQL
• Apache Spark• Machine Learning • Data Mining• Big Data
– Apache Hadoop, HDFS, Hbase, MapReduce, Flume, Oozie, Hive, Pig, YARN
• Cross-Skilling– HW skills for software developers– SW skills for hardware developers
• Communication interfaces• Associative thinking• Collaboration• Pattern recognition
30Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
If Blockchain is not just hype at your company…
HOT SKILLS• Ethereum’s smart contracts platform.
• Cryptocurrency platforms. Filecoin (for storage); SparkleCOIN; Bitcoin.
• Java, C++, Go and Python developers with experience programming on a Blockchain platform
• Smart contract programming languages: Solidity; LLL; Serpent.
• Gameflip (global marketplace for gamers to transact digital goods for games across all media platforms)
HOT JOB: Blockchain Developer• 2+ years as a software engineer
• Strong demonstrated coding skills in at least one of these languages: Go, C, C++, JAVA, Python.
• Solid understanding of ledgers, consensus methods, blockchains, and cryptocurrencies; expertise in threat analytics, anomaly detection, and performance management
• Strong understanding of algorithms, data structures, cryptography and data security, and decentralized technologies.
• Solid understanding of distributed storage
• At least some degree of experience creating blockchain frameworks and business applications; and soft skills common to any effective developer operating in any high-performance team setting
31Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Business Value Ranking of These Disruptors
32Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Cyber Security Growth
• Worldwide cybersecurity market forecasted to reach $170 billion by 2020 driven by: aerospace, defense, and intelligence verticals. – HOT AREAS: Security analytics/SIEM; threat intelligence; mobile
security; cloud security.
• Prediction: The world will spend $1 trillion cumulatively on cybersecurity products and services to combat cybercrime over the next 5 years from 2017 to 2021.
33Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Cyber Security Workforce Sizing
• 1 Million unfilled cybersecurity jobs W/W, rising to 1.5 million in 2019 and 3.5 million by 2021– NASSCOM: Demand for 1 million cybersecurity pros in
India alone by 2020
• In 2017, the U.S. employs nearly 780,000 people in cybersecurity positions (NICE/NIST).
– 350,000+ U.S. cybersecurity jobs are unfilled
34Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Cyber Security Workforce Trends
• For cybersecurity professionals: 3.5 times fastergrowth than the overall IT job market and 12 times faster than the total labor market
• The demand for the cybersecurity workforce is expected to rise to 6 million globally by 2019.
• U.S. News and World Report: Infosecurity profession is growing at a CAGR of 36.5 percent 2012 to 2022.
35Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Definitions: Info vs. Cyber Security
• Information and data security• Access/identity management• IDS/IPS/Firewall • Network and networking security• O/S security• Cryptography• Protocol security• Secure and defensive programming• System configuration
Many of the cybersecurity positions available today are requesting knowledge and experience in one or more of several specific areas, such as:
• Audit log analysis • Intrusion detection, analytics and
intelligence• SIEM management• Advanced malware prevention• Cloud computing/ virtualization
36Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Cybersecurity Jobs Titles
• Cybersecurity Specialist• Cybersecurity Architect• Cybersecurity Defense Analyst• Cybersecurity Engineer• Cryptography experts • Cyber Forensics experts• Cyber Ops Planner• Cyber Intel Planning• Cyber Operator• Cyber Crime Investigator • Penetration Tester• Cyber Policy and Strategy
Planner• Cyber Incident
Handler/Responder
• Threat Analyst• Exploitation Analyst• Intrusion Analyst• Malware Analyst• IT Security Risk Analyst• Infosec Director or Mgr.• Security Analyst• Security Engineer• Security Administrator• Forensics Investigator, Examiner,
Auditor, Systems Engineer or Integrator
• Cyber Legal Advisor• Privacy Officer/Privacy
Compliance Manager
37Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
38Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
39Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Two things that are working to clear tech talent confusion:
Tech People ArchitectureAgile Compensation
40Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
41Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Advantages of Any Type of Architecture
• Improved decision making
• Minimization of unwanted circumstances
• Improved adaptability to changing demands or market conditions
• Elimination of inefficient or redundant processes
• Optimizing the use of your assets
42Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Managing People Can Be Architected?
Yes! People Architecture marries old and new processes, programs, practices and technology into an agile, forward-focused enterprise operational HCM model precisely tuned to:
Aggressive, constantly shifting business strategies Fluid organizational and skill requirements Volatile labor markets Corporate cultures that
resist change Performance philosophies that
need to work to get the bestout of your people
43Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Tech People Architecture/Agile Compensation Domains
• Job design, definition, and documentation• Compensation design, structure and benchmarking• Incentive design and recognition practices• Skills demand analysis, acquisition and pay• Job/career paths and professional development• Hiring, retention and motivation• Work/life balance• Governance
44Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Tech People Architecture: Five Step Process
Step 1 Step 2 Step 3 Step 4 Step 5
Role definition Job alignment to roles
Job documentation
Compensation alignment
Roll out plan
45Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
46Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
TPA inserts a new HR foundation under what’s already there
Option 1: You can keep much of what you already have but strengthen and rebuild foundational
systems to reduce severity of workforce problems (e.g. staff retention, skills acquisition, talent
recruiting)
‘Clean sheeting’ your HR systems and practices isn’t realistic no matter how broken they are. But incrementally strengthening the human capital mgt foundation over time---and in a big way---is what People Architecture enables.
Post Hurricane Sandy renovation
Option 2: You can replace HCM systems, programs and practices with more effective ones (in phases), while also building a stronger foundation and adding new critical capabilities for future requirements. Post Hurricane Sandy new construction
47Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
People Architecture Pillars
1. Role Architecture: Defining and aligning jobs across the entire IT organization. Validating career progression/tracks.
2. Job Design: Detailed specifications that define a specific job in terms of purpose, responsibilities, and qualifications.
3. Workforce Planning and Structuring: – Standardization of IT jobs and job elements; current versus
future jobs and transition to a future state; appropriate job grading and leveling.
– Developing and maintaining a pool of consistently skilled and experienced workers to execute on explicit business requirements.
48Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
People Architecture Pillars
4. Agile Compensation: Having flexibility and accuracy in determining how to pay workers in volatile labor markets.
5. Speed and Agility: Narrow the time lag between decision making and implementation of tech management changes.
6. Governance: Making decisions about IT role definition and standardization, career development, and compensation/rewards
7. Facilitation/Communication: IT workers’ understanding of their job expectations, career paths, skills development, and professional development opportunities.
49Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Tech People Architecture
Step #1--Define what you do in broader roles, not jobsStep #2--Align of your jobs to those rolesStep #3--Document those roles and jobs to make sure you have job alignment across the enterprise--Account for variations within roles (e.g. by domain, functional specializations, unique job content/experience requiredStep #4--Meld compensation structure with results of #3Step #5--When/what to change, communication everything to workers
50Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
STEP #1 - TPA Begins By Focusing on Roles Instead of Jobs
1. Identify high-level roles across IT (typically 4 to 7 max)
High-Level Role ArchitectureSoftware
Engineer/ArcProject/Program
Management IT Business
Role Sub-Group (same) General Analyst
Business Analyst
Software Engineer
Programmer/ Developer
Infrastructure Engineer Technician Administrator (same)
Sr. Consultant
Consultant
Lead
Senior
Intermediate
Associate
Entry
IT SpecialistAnalyst
Real example
51Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Focus on Roles not jobs
What are IT roles?
• Groups of tech professionals who do similar work irrespective of their current job titles or the departments they are working in.
• Comprised of tech jobs that are both business and technology focused and involve the application of technical, non-technical and ‘soft’ skills from multiple skill groups.
• Defined by standard competencies and qualifications that are consistent and objective across all similar jobs
• Defined by an end-to-end development process that spans from junior to senior levels, and helps define who the professionals are who will meet changing marketplace and business needs
52Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Roles not jobs, cont’d.
What are IT roles?
• Roles use certification and informal accreditation of skills as vehicles for validating consistent standards of skill, knowledge, and experience
• Roles help organizations define and validate cross-professional and cross-functional jobs, career pathing and development options for workers
By starting with a broader focus on tech roles, it’s easier to define, grade and level the jobs the will be necessary to
carry our business strategies.
53Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
54Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
People Architecture Benefit: Reducing the Number of Job Titles You Have
• Streamlines and simplifies compensation administration – Gives you the capacity to classify and market price any job no
matter how unique it is
• Career progression is defined
• With People Architecture you will reduce the number of tech job titles by as much as 50% - 75% administratively(compensation grading and leveling)
– But you can continue to use as many job titles as you want with current/future incumbents
55Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Example: Job Title Consolidation Infrastructure Engineering
President
Role Proposed Job Titles Related existing jobs
Vice PresidentVP, Infrastructure Engineering VP IT I & O Design & Deliver
VP IT Infrastructure & Ops
Director of People Director, Infrastructure Engineering
Director Unix EngineeringDirector Tech Integration & DB EngDirector Large Systems & Messaging
Manager of People Manager, Infrastructure Engineering
I&O Design & Delivery ManagerI&O Service & Support ManagerData Center Infrastructure Mgr
IC4 / Mgr of Process
Sr. IE Consultant n/a (new role)
IE Consultant CICS System/Database/Intel ConsultantNetwork/Storage Engineering Consultant
IC3Infrastructure Engineer III
Intel/Network/Storage/Systems Engineer IIICICS/Database/MVS System Programmers IIISr. Database Administrator
Infrastructure Engineer IIDatabase Administrator Intel/Network/Storage/Systems Engineer IIMVS Sys Programmer II / ITO MVS Programmer II
IC2Infrastructure Engineer I
Database Analyst; Senior Database AnalystIntel/Network/Storage/Systems Engineer IMVS Sys Programmer I
Associate Infra. Eng. ITE Engineering Associate
56Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Example: Aligning Titles by Domain Infrastructure Engineering
President
Role Proposed Job Titles Proposed Domains
Vice PresidentVP, Infrastructure Engineering n/a
Director of People Director, Infrastructure Engineering n/a
NOTE: May require 2 levels (depending on scope)
Manager of People Manager, Infrastructure Engineering n/a
IC4 / Mgr of Process
Sr. IE Consultant
• Web / Middleware• Database• Large Systems (Mainframe/Teradata)• Storage• Systems (Unix/Linux/Windows)• Network• End User / Mobility
IE Consultant
IC3Infrastructure Engineer III
Infrastructure Engineer II
IC2Infrastructure Engineer I
Associate Infra. Eng. n/a
57Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Example 1 - Job Role Architecture Framework Software
Engineering
Software Quality
AssuranceInfrastructure Engineering Administrator Technician Architecture Project
ManagementProgram
ManagementBusiness Analyst
VicePresident
VP, IT Solutions
VP, Infrastructure Engineering
VP, Enterprise
Architecture
VP, IT PMO
Director of People
Director, IT Solutions
Director, SQA
Director, Infrastructure Engineering
Director, Enterprise Systems
Director, IT SupportDirector,
Enterprise Architecture
Director, IT PMO
Director of Process
Enterprise Software Engineer
Enterprise Architect
Manager of People
Applications Portfolio Manager
Manager,Software
Engineering
Manager, SQA
Manager, Infrastructure Engineering
Manager, Enterprise Systems
Supervisor, Systems
Administration
Sr. Manager, IT Support
Manager, IT Support
IT Support Supervisor
Manager, Architecture
Senior IT Project Manager
IT Project Manager
IT Program Manager
Manager, BusinessAnalyst
IC4 / Manager of
ProcessSE Consultant
SQA Consultant
Senior IE Consultant
IE Consultant
Lead Support AnalystSr. Architect
Architect
I&O Project Engagement
Manager
Asst Project Mgr
Associate IT Program Manager
IT Enterprise Business Analyst
IT Sr. Business Analyst
IC3Sr. Software
Engineer
Software Engineer
Senior SQA Engineer
SQA Engineer
Infrastructure Engineer III
Infrastructure Engineer II
Sr. Systems Administrator
Systems Administrator III
Sr. Support Analyst
IT Project Analyst
IT Project Specialist
IT PMO Analyst
IT PMO Specialist
IT Business Analyst
IT Sr. Associate Business Analyst
IC2
Sr. Software Developer
Software Developer
Assoc. Software Developer
SQA Analyst
Associate SQA Analyst
Infrastructure Engineer I
Associate Infrastructure
Engineer
Systems Administrator II
Systems Administrator I
Support Analyst
Support Technician
IT Project Coordinator
IT PMO Coordinator
IT Associate Business Analyst
IC1 Assoc. Systems Administrator
58Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Example 2 - Job Role Architecture Framework
59Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
STEP #2/#3: Job Design, Definition and Documentation – cont’d
3. Develop Additive Matrices (detailed job hierarchies) as a better alternative to job descriptions for all existed and planned IT jobs, working with SMEs and using existing job definition docs, tech platform taxonomies, etc.
4. Iterative review of AMs by SME panels5. Final approval of job design and job documentation
Job design process and results leveraged as IT organizational design and implementation work proceeds
60Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
61Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Generic Job Titles: Associate SQA Analyst SQA Analyst SQA Engineer Sr. SQA Engineer SQA Consultant Manager, SQA Director, SQA
Core Responsibilities x Job LevelIC2 IC2 IC3 IC3 IC4/Manager of Process Manager of People Director
1Development of Self & Others
Pursues self-development and effective relationships with others by organizing resources and information; openly sharing information and knowledge with coworkers and customers; seeking performance feedback; adapting to and learning from change, difficulties, and feedback
Pursues self-development and effective relationships with others by organizing resources and information; openly sharing information and knowledge with coworkers and customers; seeking performance feedback; adapting to and learning from change, difficulties, and feedback
Pursues self-development and effective relationships with others by organizing resources and information; openly sharing information, advice, and expertise with coworkers and customers; influencing others through technical explanations and examples; providing occasional mentoring to team members; seeking performance feedback; adapting to and learning from change, difficulties, and feedback
Pursues self-development and effective relationships with others by organizing resources and information; openly sharing information, advice, and expertise with coworkers and customers; influencing others through technical explanations and examples; providing occasional mentoring to team members; seeking performance feedback; adapting to and learning from change, difficulties, and feedback
Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members
Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; hiring, training, and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst team members; working closely with employees to set goals and provide open feedback and coaching to drive performance improvement
Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; recruiting, selecting, and developing talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made
2
Autonomy/ Authority/ Decision Making/ Influence
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; building an understanding of procedures, data, and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; understanding priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; building an understanding of procedures, data, and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; understanding priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible
Completes work assignments by applying up-to-date expertise in subject area; leveraging an understanding of policies, data, and resources to support projects or initiatives; collaborating cross-functionally to solve business problems; identifying and monitoring priorities, deadlines, and expectations; communicating progress and information; identifying, recommending, and implementing ways to address improvement opportunities
Completes work assignments by applying up-to-date expertise in subject area; leveraging an understanding of policies, data, and resources to support projects or initiatives; collaborating cross-functionally to solve business problems; identifying and monitoring priorities, deadlines, and expectations; communicating progress and information; identifying, recommending, and implementing ways to address improvement opportunities
Conducts or oversees business-specific projects by applying deep expertise in subject area; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities
Manages designated work stream to meet customer and business needs by translating business plans into tactical action items; communicating goals and objectives; overseeing work assignments; aligning team efforts; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; assuming responsibility for decision making
Drives the execution of multiple work streams by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly
Key Responsibilities by Job Role
1 GQS Framework
Supports the company’s GQS (Global Quality Services) Framework with guidance from senior team members by building an understanding of company software testing methodologies, quality standards, and internal and external controls
Supports the company’s GQS (Global Quality Services) Framework with guidance from senior team members by applying an understanding of company software testing methodologies, quality standards, and internal and external controls; staying current on industry trends and practices; promoting continuous improvement
Supports the development of a formal GQS (Global Quality Services) Framework by applying an understanding of company software testing methodologies, quality standards, and internal and external controls; staying current on industry trends and practices; promoting continuous improvement and making recommendations for framework enhancements; supporting gate assessments for various SDLC stages with guidance from senior team members as appropriate
Assists in the development of a formal GQS (Global Quality Services) Framework by applying an understanding of company software testing methodologies, quality standards, and internal and external controls; staying current on and benchmarking industry trends and practices; promoting continuous improvement and making recommendations for framework enhancements; participating in gate assessments for various SDLC stages with guidance from senior team members as appropriate; serving as a point of contact and representing GQS on IT initiatives
Guides and influences the development and application of a formal GQS (Global Quality Services) Framework by applying a comprehensive understanding of company software testing methodologies, quality standards, and internal and external controls; staying current on and benchmarking industry trends and practices; promoting continuous improvement and making recommendations to management and other IT stakeholders for framework enhancements and refinements to SQA metrics; participating in and serving as a subject matter expert during gate assessments at various SDLC stages; serving as a primary point of contact and representing GQS on issues related to SQA controls and processes
Manages the development and application of a formal GQS (Global Quality Services) Framework by maintaining a comprehensive understanding of company software testing methodologies, quality standards, and internal and external controls; engaging team members to drive continuous improvement and implement framework enhancements; anticipating industry directions, reviewing benchmarking results, and making recommendations to support current and future framework developments; providing leadership to team members during gate assessments at various SDLC stages; serving as the primary point of contact and representing GQS on IT initiatives; providing leadership and guidance to business groups and communities to ensure compliance and engagement with designated quality processes; addressing and resolving escalated or high impact issues related to framework compliance
Provides overall direction for the development and application of a formal GQS (Global Quality Services) Framework by maintaining a comprehensive understanding of company software testing methodologies, quality standards, and internal and external controls; leveraging knowledge of industry directions and fostering an environment of continuous improvement to drive framework enhancements; reviewing and approving recommendations for framework developments; serving as the primary point of contact and representing GQS on IT initiatives to executive leadership; providing leadership and direction to business groups and communities to address critical compliance and/or engagement issues for all enterprise SQA processes
2Enterprise Test Strategy
Supports the development of the software quality assurance (SQA) test strategy for assigned IT initiatives under the guidance of senior team members by assisting in the analysis of business and technology requirements to ensure testability and traceability; assisting in the verification of validated test data and environment requirements; providing input into the alignment of test plans and timelines with project/program milestones
Supports the development of the software quality assurance (SQA) test strategy for assigned IT initiatives under the guidance of senior team members by assisting in the analysis of business and technology requirements to ensure testability and traceability; identifying and reporting test defects; assisting in the verification of validated test data and environment requirements; providing input into the alignment of test plans and timelines with project/program milestones
Assists in the development of the software quality assurance (SQA) test strategy for assigned IT initiatives by analyzing business and technology requirements to ensure testability and traceability; determining testing scope and approach; identifying, defining, and mitigating issues, dependencies, and risks related to testing; verifying the validation of test data and environment requirements; ensuring test plans and timelines are aligned with project/program milestones
Assists in the development of the software quality assurance (SQA) test strategy for moderately to highly complex IT initiatives across multiple SQA domains by analyzing business and technology requirements to ensure testability and traceability; determining testing scope and approach; collaborating with cross-functional IT and business stakeholders to review and approve the overall testing approach; identifying, defining, and mitigating issues, dependencies, and risks related to testing; verifying the validation of test data and environment requirements; ensuring test plans and timelines are aligned with project/program milestones
Leads the development of software quality assurance (SQA) test strategies for large-scale, complex IT initiatives spanning all SQA domains by analyzing business and technology requirements to ensure testability and traceability; determining testing scope and approach; partnering with cross-functional IT and business stakeholders to review and gain approval on the overall testing approach; identifying, defining, and mitigating issues, dependencies, and risks related to testing; verifying the validation of test data and environment requirements; ensuring test plans and timelines are aligned with project/program milestones
Oversees the development and takes accountability for the software quality assurance (SQA) test strategies for IT initiatives in assigned area by reviewing the results of business and technology requirements analyses to verify testability and traceability; reviewing and signing off on testing scope and approach; partnering with cross-functional IT and business stakeholders to review and approve the overall testing approach; serving as an escalation point on issues, dependencies, and risks related to testing; ensuring test plans and timelines are aligned with cross-functional project/program milestones
Provides overall direction and takes accountability for the delivery of software quality assurance (SQA) test strategies for IT initiatives across all SQA domains by reviewing and providing second-level sign off on testing scope and approach for large-scale or high impact initiatives; developing a network of partnerships with cross-functional IT and business leaders to support the review and approval of testing approaches; serving as a second-tier escalation point on critical issues, dependencies, and risks related to testing; taking accountability for the alignment of all test plans and timelines with cross-functional project/program milestones
3 SDLC QA
Supports end-to-end quality assurance throughout various stages of the Software Testing Life Cycle (STLC) for assigned IT initiatives by executing front- and/or back-end test cases and scenarios in accordance with the GQS framework and company testing methodology; identifying and escalating quality risks and issues throughout the Software Testing Life Cycle (STLC); generating daily test metric reports
Supports end-to-end quality assurance throughout various stages of the Software Testing Life Cycle (STLC) for assigned IT initiatives by executing front- and/or back-end test cases and scenarios in accordance with the GQS framework and company testing methodology; building an understanding of the software defect life cycle; identifying and escalating quality risks, issues, and conflicts throughout the Software Testing Life Cycle (STLC); generating daily test metric reports
Provides end-to-end quality assurance throughout the entire Software Development Life Cycle (SDLC) for assigned IT initiatives by developing and executing front- and/or back-end test cases and scenarios in accordance with the GQS framework and company testing methodology; tracking software quality metrics across testing phases (e.g., SIT, Performance, UAT, Automation, Production Validation); assisting in the management of the software defect life cycle; participating in root cause analysis of identified defects; enforcing entry and exit criteria throughout the SDLC with guidance from senior team members as appropriate; identifying and escalating quality risks, issues, and conflicts throughout the SDLC; providing daily test execution metrics to IT teams and management as appropriate
Provides end-to-end quality assurance throughout the entire Software Development Life Cycle (SDLC) for moderately to highly complex IT initiatives in multiple SQA domains by developing and executing front- and/or back-end test cases and scenarios in accordance with the GQS framework and company testing methodology; collaborating with cross‑functional IT teams to gain buy-in and approval of test plans; tracking software quality metrics across testing phases (e.g., SIT, Performance, UAT, Automation, Production Validation); managing the software defect life cycle; participating in root cause analysis of identified defects; enforcing entry and exit criteria throughout the SDLC; identifying and escalating quality risks, issues, conflicts, and/or resistance across teams throughout the SDLC;
Provides end-to-end quality assurance throughout the entire Software Development Life Cycle (SDLC) for large-scale, complex IT initiatives spanning all SQA domains by ensuring all testware complies with the GQS framework and company testing methodology; ensuring software quality metrics are tracked across testing phases (e.g., SIT, Performance, UAT, Automation, Production Validation); defining and ensuring adherence to standardized processes throughout the software defect life cycle; defining and enforcing entry and exit criteria throughout the entire SDLC; providing executive dashboards to IT management and leadership as appropriate
Ensures the provision of end-to-end quality assurance throughout the entire Software Development Life Cycle (SDLC) for IT initiatives in assigned area by ensuring all components of the Software Testing Life Cycle (STLC) comply with the established GQS framework and company testing methodology; overseeing the development and execution of front- and/or back-end test cases and scenarios; building and leveraging partnerships with cross‑functional IT teams to support test plan buy-in and approval; reviewing software quality metrics across testing phases (e.g., SIT, Performance, UAT, Automation, Production Validation); overseeing the management of the software defect life cycle; ensuring entry and exit criteria are enforced throughout the SDLC; addressing and resolving escalated quality risks, issues, conflicts, and/or resistance throughout the SDLC; reviewing daily test execution metrics and publishing weekly reports of SQA metrics for IT and business leadership
Provides overall direction to ensure the provision of end-to-end quality assurance throughout the entire Software Development Life Cycle (SDLC) for QMO and testing initiatives across all SQA domains by establishing a network of partnerships with cross‑functional IT leaders to drive cross-functional support and buy-in for GQS initiatives; ensuring all components of the Software Testing Life Cycle (STLC) comply with the established GQS framework and company testing methodology; ensuring entry and exit criteria are enforced throughout the SDLC; reviewing summary test execution metrics and providing monthly reports of SQA metrics to executive leadership
4SQA Project Planning
Assists in the development of software quality assurance (SQA) project plans with guidance from senior team members as appropriate by participating in the identification of project scope and level‑of‑effort (LOE) estimates; mentoring junior team members as appropriate; assisting in the development and management of SQA deliverables and deadlines; tracking project milestones and providing status reports to IT and business stakeholders as appropriate
Assists in the development of software quality assurance (SQA) project plans for moderate to highly complex projects by participating in the identification of project scope and level‑of‑effort (LOE) estimates; assisting management to identify necessary resources and associated skill-sets required to deliver project objectives; identifying training needs and mentoring junior team members as appropriate; assisting in the development and management of SQA deliverables and deadlines; tracking project milestones and providing status reports to IT and business stakeholders as appropriate
Develops comprehensive project plans for software quality assurance (SQA) initiatives to drive the development of global SQA Centers of Excellence (COE) by researching, identifying, and prioritizing quality initiatives for delivery; determining project scope and level‑of‑effort (LOE) estimates; identifying necessary resources and associated skill-sets required to deliver project objectives; identifying training needs and mentoring junior team members as appropriate; developing and managing Quality Management Office (QMO) deliverables and deadlines; tracking and reporting project status and milestones to IT leadership as appropriate
Manages the development of software quality assurance (SQA) project plans by determining project scope and level‑of‑effort (LOE) estimates; developing and administering project budgets, schedules, and performance standards (e.g., team and vendor productivity); identifying and securing necessary resources and associated skill-sets required to deliver project objectives; identifying training needs and ensuring junior team members receive guidance and mentoring as appropriate; developing and managing SQA deliverables and deadlines; managing vendor (e.g., testing, software) relationships and enforcing SLA (Service Level Agreement) performance standards; reviewing project status and milestones reports; providing justification for and first-level authorization for exceptions and waivers; meeting with IT and business stakeholders to address contingency plans as appropriate
Oversees the development and approval of comprehensive project plans for Quality Management Office (QMO) and (SQA) testing initiatives by reviewing, prioritizing, and approving quality and testing initiatives for delivery; authorizing project scope, level‑of‑effort (LOE) estimates, budgets, and performance standards (e.g., team and vendor productivity metrics); procuring necessary resources and associated skill-sets required to deliver project objectives; providing training resources to ensure necessary team member development; building and maintaining relationships with key vendor partners (e.g., testing, software) and ensuring SLA (Service Level Agreement) performance standards are enforced; providing second-level authorization for exceptions and waivers; meeting with leadership to address contingency plans as appropriate; reporting GQS status and milestones to executive leadership as appropriate
5 SQA Governance
Adheres to Quality Management Office (QMO) practices, standards, and guidelines by participating in formal and informal training; adhering to established SQA processes and controls; tracking and reporting standardized SQA metrics; gathering, maintaining, and communicating lessons learned and feedback to IT teams and management
Adheres to Quality Management Office (QMO) practices, standards, and guidelines by participating in formal and informal training; adhering to established SQA processes and controls; tracking and reporting standardized SQA metrics; gathering, maintaining, and communicating lessons learned and feedback to IT teams and management
Establishes and ensures adherence to Quality Management Office (QMO) practices, standards, and guidelines by defining best-in-class QMO process and policy requirements; establishing and leading auditing processes to ensure the standardization of SQA metrics, processes, and controls; anticipating, mitigating, resolving, and/or escalating key risks, issues, and conflicts related to QMO compliance and enforcement; managing the establishment, implementation, and maintenance of knowledge management practices and capabilities (e.g., internal social networking, knowledge base); driving the ongoing communication of industry standards and best practices to IT teams, governance committees, and the larger quality management community
Adheres to Quality Management Office (QMO) practices, standards, and guidelines by participating in formal and informal training; adhering to established SQA processes and controls; tracking and reporting standardized SQA metrics; gathering, maintaining, and communicating lessons learned and feedback to IT teams, leadership, and the larger quality management community
Ensures adherence to Quality Management Office (QMO) practices, standards, and guidelines by coordinating formal and informal training; ensuring the establishment of and compliance with best-in-class SQA processes, policies, and controls; ensuring standardized SQA metrics are tracked and reported as appropriate; addressing and resolving escalated quality risks, issues, and conflicts related to QMO compliance and enforcement; communicating best practices and feedback to IT teams, governance committees, senior leadership, and the larger quality management community
62Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Generic Job Titles: Associate SQA Analyst SQA Analyst SQA Engineer Sr. SQA Engineer SQA Consultant Manager, SQA Director, SQA
Core Responsibilities x Job LevelIC2 IC2 IC3 IC3 IC4/Manager of Process Manager of People Director
1Development of Self & Others
Pursues self-development and effective relationships with others by organizing resources and information; openly sharing information and knowledge with coworkers and customers; seeking performance feedback; adapting to and learning from change, difficulties, and feedback
Pursues self-development and effective relationships with others by organizing resources and information; openly sharing information and knowledge with coworkers and customers; seeking performance feedback; adapting to and learning from change, difficulties, and feedback
Pursues self-development and effective relationships with others by organizing resources and information; openly sharing information, advice, and expertise with coworkers and customers; influencing others through technical explanations and examples; providing occasional mentoring to team members; seeking performance feedback; adapting to and learning from change, difficulties, and feedback
Pursues self-development and effective relationships with others by organizing resources and information; openly sharing information, advice, and expertise with coworkers and customers; influencing others through technical explanations and examples; providing occasional mentoring to team members; seeking performance feedback; adapting to and learning from change, difficulties, and feedback
Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members
Pursues professional growth and provides developmental opportunities for others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; hiring, training, and developing talent for growth opportunities; delegating tasks and decisions; fostering open dialogue amongst team members; working closely with employees to set goals and provide open feedback and coaching to drive performance improvement
Demonstrates continuous learning and maintains a highly skilled and engaged workforce by aligning resource plans with business objectives; recruiting, selecting, and developing talent; motivating teams; preparing individuals for growth opportunities and advancement; staying current with industry trends, benchmarks, and best practices; providing guidance when difficult decisions need to be made
2
Autonomy/ Authority/ Decision Making/ Influence
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; building an understanding of procedures, data, and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; understanding priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; building an understanding of procedures, data, and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; understanding priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible
Completes work assignments by applying up-to-date expertise in subject area; leveraging an understanding of policies, data, and resources to support projects or initiatives; collaborating cross-functionally to solve business problems; identifying and monitoring priorities, deadlines, and expectations; communicating progress and information; identifying, recommending, and implementing ways to address improvement opportunities
Completes work assignments by applying up-to-date expertise in subject area; leveraging an understanding of policies, data, and resources to support projects or initiatives; collaborating cross-functionally to solve business problems; identifying and monitoring priorities, deadlines, and expectations; communicating progress and information; identifying, recommending, and implementing ways to address improvement opportunities
Conducts or oversees business-specific projects by applying deep expertise in subject area; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating high priority issues or risks as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities
Manages designated work stream to meet customer and business needs by translating business plans into tactical action items; communicating goals and objectives; overseeing work assignments; aligning team efforts; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; assuming responsibility for decision making
Drives the execution of multiple work streams by identifying customer and operational needs; analyzing resources, costs, and forecasts and incorporating them into business plans; gaining cross-functional support for business plans and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly
Key Responsibilities by Job Role
1 GQS Framework
Supports the company’s GQS (Global Quality Services) Framework with guidance from senior team members by building an understanding of company software testing methodologies, quality standards, and internal and external controls
Supports the company’s GQS (Global Quality Services) Framework with guidance from senior team members by applying an understanding of company software testing methodologies, quality standards, and internal and external controls; staying current on industry trends and practices; promoting continuous improvement
Supports the development of a formal GQS (Global Quality Services) Framework by applying an understanding of company software testing methodologies, quality standards, and internal and external controls; staying current on industry trends and practices; promoting continuous improvement and making recommendations for framework enhancements; supporting gate assessments for various SDLC stages with guidance from senior team members as appropriate
Assists in the development of a formal GQS (Global Quality Services) Framework by applying an understanding of company software testing methodologies, quality standards, and internal and external controls; staying current on and benchmarking industry trends and practices; promoting continuous improvement and making recommendations for framework enhancements; participating in gate assessments for various SDLC stages with guidance from senior team members as appropriate; serving as a point of contact and representing GQS on IT initiatives
Guides and influences the development and application of a formal GQS (Global Quality Services) Framework by applying a comprehensive understanding of company software testing methodologies, quality standards, and internal and external controls; staying current on and benchmarking industry trends and practices; promoting continuous improvement and making recommendations to management and other IT stakeholders for framework enhancements and refinements to SQA metrics; participating in and serving as a subject matter expert during gate assessments at various SDLC stages; serving as a primary point of contact and representing GQS on issues related to SQA controls and processes
Manages the development and application of a formal GQS (Global Quality Services) Framework by maintaining a comprehensive understanding of company software testing methodologies, quality standards, and internal and external controls; engaging team members to drive continuous improvement and implement framework enhancements; anticipating industry directions, reviewing benchmarking results, and making recommendations to support current and future framework developments; providing leadership to team members during gate assessments at various SDLC stages; serving as the primary point of contact and representing GQS on IT initiatives; providing leadership and guidance to business groups and communities to ensure compliance and engagement with designated quality processes; addressing and resolving escalated or high impact issues related to framework compliance
Provides overall direction for the development and application of a formal GQS (Global Quality Services) Framework by maintaining a comprehensive understanding of company software testing methodologies, quality standards, and internal and external controls; leveraging knowledge of industry directions and fostering an environment of continuous improvement to drive framework enhancements; reviewing and approving recommendations for framework developments; serving as the primary point of contact and representing GQS on IT initiatives to executive leadership; providing leadership and direction to business groups and communities to address critical compliance and/or engagement issues for all enterprise SQA processes
2Enterprise Test Strategy
Supports the development of the software quality assurance (SQA) test strategy for assigned IT initiatives under the guidance of senior team members by assisting in the analysis of business and technology requirements to ensure testability and traceability; assisting in the verification of validated test data and environment requirements; providing input into the alignment of test plans and timelines with project/program milestones
Supports the development of the software quality assurance (SQA) test strategy for assigned IT initiatives under the guidance of senior team members by assisting in the analysis of business and technology requirements to ensure testability and traceability; identifying and reporting test defects; assisting in the verification of validated test data and environment requirements; providing input into the alignment of test plans and timelines with project/program milestones
Assists in the development of the software quality assurance (SQA) test strategy for assigned IT initiatives by analyzing business and technology requirements to ensure testability and traceability; determining testing scope and approach; identifying, defining, and mitigating issues, dependencies, and risks related to testing; verifying the validation of test data and environment requirements; ensuring test plans and timelines are aligned with project/program milestones
Assists in the development of the software quality assurance (SQA) test strategy for moderately to highly complex IT initiatives across multiple SQA domains by analyzing business and technology requirements to ensure testability and traceability; determining testing scope and approach; collaborating with cross-functional IT and business stakeholders to review and approve the overall testing approach; identifying, defining, and mitigating issues, dependencies, and risks related to testing; verifying the validation of test data and environment requirements; ensuring test plans and timelines are aligned with project/program milestones
Leads the development of software quality assurance (SQA) test strategies for large-scale, complex IT initiatives spanning all SQA domains by analyzing business and technology requirements to ensure testability and traceability; determining testing scope and approach; partnering with cross-functional IT and business stakeholders to review and gain approval on the overall testing approach; identifying, defining, and mitigating issues, dependencies, and risks related to testing; verifying the validation of test data and environment requirements; ensuring test plans and timelines are aligned with project/program milestones
Oversees the development and takes accountability for the software quality assurance (SQA) test strategies for IT initiatives in assigned area by reviewing the results of business and technology requirements analyses to verify testability and traceability; reviewing and signing off on testing scope and approach; partnering with cross-functional IT and business stakeholders to review and approve the overall testing approach; serving as an escalation point on issues, dependencies, and risks related to testing; ensuring test plans and timelines are aligned with cross-functional project/program milestones
Provides overall direction and takes accountability for the delivery of software quality assurance (SQA) test strategies for IT initiatives across all SQA domains by reviewing and providing second-level sign off on testing scope and approach for large-scale or high impact initiatives; developing a network of partnerships with cross-functional IT and business leaders to support the review and approval of testing approaches; serving as a second-tier escalation point on critical issues, dependencies, and risks related to testing; taking accountability for the alignment of all test plans and timelines with cross-functional project/program milestones
3 SDLC QA
Supports end-to-end quality assurance throughout various stages of the Software Testing Life Cycle (STLC) for assigned IT initiatives by executing front- and/or back-end test cases and scenarios in accordance with the GQS framework and company testing methodology; identifying and escalating quality risks and issues throughout the Software Testing Life Cycle (STLC); generating daily test metric reports
Supports end-to-end quality assurance throughout various stages of the Software Testing Life Cycle (STLC) for assigned IT initiatives by executing front- and/or back-end test cases and scenarios in accordance with the GQS framework and company testing methodology; building an understanding of the software defect life cycle; identifying and escalating quality risks, issues, and conflicts throughout the Software Testing Life Cycle (STLC); generating daily test metric reports
Provides end-to-end quality assurance throughout the entire Software Development Life Cycle (SDLC) for assigned IT initiatives by developing and executing front- and/or back-end test cases and scenarios in accordance with the GQS framework and company testing methodology; tracking software quality metrics across testing phases (e.g., SIT, Performance, UAT, Automation, Production Validation); assisting in the management of the software defect life cycle; participating in root cause analysis of identified defects; enforcing entry and exit criteria throughout the SDLC with guidance from senior team members as appropriate; identifying and escalating quality risks, issues, and conflicts throughout the SDLC; providing daily test execution metrics to IT teams and management as appropriate
Provides end-to-end quality assurance throughout the entire Software Development Life Cycle (SDLC) for moderately to highly complex IT initiatives in multiple SQA domains by developing and executing front- and/or back-end test cases and scenarios in accordance with the GQS framework and company testing methodology; collaborating with cross‑functional IT teams to gain buy-in and approval of test plans; tracking software quality metrics across testing phases (e.g., SIT, Performance, UAT, Automation, Production Validation); managing the software defect life cycle; participating in root cause analysis of identified defects; enforcing entry and exit criteria throughout the SDLC; identifying and escalating quality risks, issues, conflicts, and/or resistance across teams throughout the SDLC;
Provides end-to-end quality assurance throughout the entire Software Development Life Cycle (SDLC) for large-scale, complex IT initiatives spanning all SQA domains by ensuring all testware complies with the GQS framework and company testing methodology; ensuring software quality metrics are tracked across testing phases (e.g., SIT, Performance, UAT, Automation, Production Validation); defining and ensuring adherence to standardized processes throughout the software defect life cycle; defining and enforcing entry and exit criteria throughout the entire SDLC; providing executive dashboards to IT management and leadership as appropriate
Ensures the provision of end-to-end quality assurance throughout the entire Software Development Life Cycle (SDLC) for IT initiatives in assigned area by ensuring all components of the Software Testing Life Cycle (STLC) comply with the established GQS framework and company testing methodology; overseeing the development and execution of front- and/or back-end test cases and scenarios; building and leveraging partnerships with cross‑functional IT teams to support test plan buy-in and approval; reviewing software quality metrics across testing phases (e.g., SIT, Performance, UAT, Automation, Production Validation); overseeing the management of the software defect life cycle; ensuring entry and exit criteria are enforced throughout the SDLC; addressing and resolving escalated quality risks, issues, conflicts, and/or resistance throughout the SDLC; reviewing daily test execution metrics and publishing weekly reports of SQA metrics for IT and business leadership
Provides overall direction to ensure the provision of end-to-end quality assurance throughout the entire Software Development Life Cycle (SDLC) for QMO and testing initiatives across all SQA domains by establishing a network of partnerships with cross‑functional IT leaders to drive cross-functional support and buy-in for GQS initiatives; ensuring all components of the Software Testing Life Cycle (STLC) comply with the established GQS framework and company testing methodology; ensuring entry and exit criteria are enforced throughout the SDLC; reviewing summary test execution metrics and providing monthly reports of SQA metrics to executive leadership
4SQA Project Planning
Assists in the development of software quality assurance (SQA) project plans with guidance from senior team members as appropriate by participating in the identification of project scope and level‑of‑effort (LOE) estimates; mentoring junior team members as appropriate; assisting in the development and management of SQA deliverables and deadlines; tracking project milestones and providing status reports to IT and business stakeholders as appropriate
Assists in the development of software quality assurance (SQA) project plans for moderate to highly complex projects by participating in the identification of project scope and level‑of‑effort (LOE) estimates; assisting management to identify necessary resources and associated skill-sets required to deliver project objectives; identifying training needs and mentoring junior team members as appropriate; assisting in the development and management of SQA deliverables and deadlines; tracking project milestones and providing status reports to IT and business stakeholders as appropriate
Develops comprehensive project plans for software quality assurance (SQA) initiatives to drive the development of global SQA Centers of Excellence (COE) by researching, identifying, and prioritizing quality initiatives for delivery; determining project scope and level‑of‑effort (LOE) estimates; identifying necessary resources and associated skill-sets required to deliver project objectives; identifying training needs and mentoring junior team members as appropriate; developing and managing Quality Management Office (QMO) deliverables and deadlines; tracking and reporting project status and milestones to IT leadership as appropriate
Manages the development of software quality assurance (SQA) project plans by determining project scope and level‑of‑effort (LOE) estimates; developing and administering project budgets, schedules, and performance standards (e.g., team and vendor productivity); identifying and securing necessary resources and associated skill-sets required to deliver project objectives; identifying training needs and ensuring junior team members receive guidance and mentoring as appropriate; developing and managing SQA deliverables and deadlines; managing vendor (e.g., testing, software) relationships and enforcing SLA (Service Level Agreement) performance standards; reviewing project status and milestones reports; providing justification for and first-level authorization for exceptions and waivers; meeting with IT and business stakeholders to address contingency plans as appropriate
Oversees the development and approval of comprehensive project plans for Quality Management Office (QMO) and (SQA) testing initiatives by reviewing, prioritizing, and approving quality and testing initiatives for delivery; authorizing project scope, level‑of‑effort (LOE) estimates, budgets, and performance standards (e.g., team and vendor productivity metrics); procuring necessary resources and associated skill-sets required to deliver project objectives; providing training resources to ensure necessary team member development; building and maintaining relationships with key vendor partners (e.g., testing, software) and ensuring SLA (Service Level Agreement) performance standards are enforced; providing second-level authorization for exceptions and waivers; meeting with leadership to address contingency plans as appropriate; reporting GQS status and milestones to executive leadership as appropriate
5 SQA Governance
Adheres to Quality Management Office (QMO) practices, standards, and guidelines by participating in formal and informal training; adhering to established SQA processes and controls; tracking and reporting standardized SQA metrics; gathering, maintaining, and communicating lessons learned and feedback to IT teams and management
Adheres to Quality Management Office (QMO) practices, standards, and guidelines by participating in formal and informal training; adhering to established SQA processes and controls; tracking and reporting standardized SQA metrics; gathering, maintaining, and communicating lessons learned and feedback to IT teams and management
Establishes and ensures adherence to Quality Management Office (QMO) practices, standards, and guidelines by defining best-in-class QMO process and policy requirements; establishing and leading auditing processes to ensure the standardization of SQA metrics, processes, and controls; anticipating, mitigating, resolving, and/or escalating key risks, issues, and conflicts related to QMO compliance and enforcement; managing the establishment, implementation, and maintenance of knowledge management practices and capabilities (e.g., internal social networking, knowledge base); driving the ongoing communication of industry standards and best practices to IT teams, governance committees, and the larger quality management community
Adheres to Quality Management Office (QMO) practices, standards, and guidelines by participating in formal and informal training; adhering to established SQA processes and controls; tracking and reporting standardized SQA metrics; gathering, maintaining, and communicating lessons learned and feedback to IT teams, leadership, and the larger quality management community
Ensures adherence to Quality Management Office (QMO) practices, standards, and guidelines by coordinating formal and informal training; ensuring the establishment of and compliance with best-in-class SQA processes, policies, and controls; ensuring standardized SQA metrics are tracked and reported as appropriate; addressing and resolving escalated quality risks, issues, and conflicts related to QMO compliance and enforcement; communicating best practices and feedback to IT teams, governance committees, senior leadership, and the larger quality management community
Generic Job Titles: Associate SQA Analyst SQA Analyst Core Responsibilities x Job Level
IC2 IC2
1 Development of Self & Others
Pursues self-development and effective relationships with others by organizing resources and information; openly sharing information and knowledge with coworkers and customers; seeking performance feedback; adapting to and learning from change, difficulties, and feedback
Pursues self-development and effective relationships with others by organizing resources and information; openly sharing information and knowledge with coworkers and customers; seeking performance feedback; adapting to and learning from change, difficulties, and feedback
Pursues se relationsh and inform advice, an customer explanati mentorin performa from chan
2Autonomy/ Authority/ Decision Making/ Influence
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; building an understanding of procedures, data, and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; understanding priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; building an understanding of procedures, data, and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; understanding priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible
Complete date expe understan support p functiona identifyin and expe informati implemen opportun
Key Responsibilities by Job Role
2 Enterprise Test Strategy
Supports the development of the software quality assurance (SQA) test strategy for assigned IT initiatives under the guidance of senior team members by assisting in the analysis of business and technology requirements to ensure testability and traceability; assisting in the verification of validated test data and environment requirements; providing input into the alignment of test plans and timelines with project/program milestones
Supports the development of the software quality assurance (SQA) test strategy for assigned IT initiatives under the guidance of senior team members by assisting in the analysis of business and technology requirements to ensure testability and traceability; identifying and reporting test defects; assisting in the verification of validated test data and environment requirements; providing input into the alignment of test plans and timelines with project/program milestones
Assists in quality as IT initiativ technolog and trace approach issues, de verifying t environm and timel milestone
3 SDLC QA
Supports end-to-end quality assurance throughout various stages of the Software Testing Life Cycle (STLC) for assigned IT initiatives by executing front- and/or back-end test cases and scenarios in accordance with the GQS framework and company testing methodology; identifying and escalating quality risks and issues throughout the Software Testing Life Cycle (STLC); generating daily test metric reports
Supports end-to-end quality assurance throughout various stages of the Software Testing Life Cycle (STLC) for assigned IT initiatives by executing front- and/or back-end test cases and scenarios in accordance with the GQS framework and company testing methodology; building an understanding of the software defect life cycle; identifying and escalating quality risks, issues, and conflicts throughout the Software Testing Life Cycle (STLC); generating daily test metric reports
Provides e througho Cycle (SD developin test cases GQS fram methodo across tes Automati the mana participat defects; e througho team mem escalating througho execution as approp
63Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Generic Job Titles: Associate SQA Analyst SQA Analyst SQA Engineer Sr. SQA Engineer SQA Consultant Manager, SQA Director, SQAMinimum Qualifications
1Education and/or Experience Related to SQA
Two years of college coursework with a declared major in Computer Science, CIS, or related field OR 2+
years IT experience, including 1+ year experience in SQA, software testing, or related field.
Bachelor's degree in Computer Science, CIS, or related field and 2+ years experience in SQA, software testing or
related fieldOR
Bachelor's degree in Computer Science, CIS, or related field and 1+ years as an Associate SQA Analyst. Additional equivalent work experience may be
substituted for the degree requirement.
Bachelor's degree in Computer Science, CIS, or related field and 4+ years experience in SQA or
related field. Additional equivalent work experience may be substituted for the degree
requirement.
Bachelor's degree in Computer Science, CIS, or related field and 6+ years experience in SQA or
related field. Additional equivalent work experience may be substituted for the degree
requirement.
Bachelor's degree in Computer Science, CIS, or related field and 8+ years experience in SQA, software/system testing, or related field. Additional equivalent work experience may be
substituted for the degree requirement.
Bachelor's degree in Business Administration, Computer Science, CIS, or related field and 10+ years IT experience, including at least
6+ years SQA project management, consulting, or leadership experience. Additional equivalent work experience may be
substituted for the degree requirement.
Bachelor's degree in Business Administration, Computer Science, CIS, or related field and 10+ years SQA project management,
consulting, or leadership experience. Additional equivalent work experience may be substituted for the degree requirement.
2Specialized Experience - Multi-domain
2+ years SQA experience working across multiple IT domains and business units in a corporate setting OR 2+ years SQA
consulting experience.
4+ years IT experience working across multiple IT domains and business units in a corporate setting.
3Specialized Experience - Budgets
3+ years experience managing operational and/or project financial budgets.
4Team Leadership Experience
2+ years experience in a leadership role with or without direct reports.
3+ years experience in a leadership role with or without direct reports.
4+ years experience in a leadership role with or without direct reports.
5Interaction w/ Senior Leadership
2+ years of work experience in an IT role requiring interaction with senior management (i.e., Director level and above).
4+ years of work experience in an IT role requiring interaction with senior management (i.e., Director level and above).
6Supervisory Experience
4+ years of supervisory experience.
Preferred Qualifications
1 Education Bachelor's degree in Computer Science, CIS, or related field.
Master's degree in Computer Science, CIS, or related field.
Master's degree in Computer Science, CIS, or related field.
Master's degree in Computer Science, CIS, or related field. Master's degree in Business Administration, Computer Science, CIS, or related field.
Master's degree in Business Administration, Computer Science, CIS, or related field.
2 SQA Certification Quality Assurance Institute (QAI) or American Society for Quality (ASQ) certification.
Quality Assurance Institute (QAI) or American Society for Quality (ASQ) certification.
Quality Assurance Institute (QAI) or American Society for Quality (ASQ) certification.
Quality Assurance Institute (QAI) or American Society for Quality (ASQ) certification.
Quality Assurance Institute (QAI) or American Society for Quality (ASQ) certification.
Quality Assurance Institute (QAI) or American Society for Quality (ASQ) certification.
3 Process CertificationInstitution of Electrical Engineering (IEEE), International
Organization for Standardization (ISO), or Six Sigma certification.
Institution of Electrical Engineering (IEEE), International Organization for Standardization
(ISO), or Six Sigma certification.
Institution of Electrical Engineering (IEEE), International Organization for Standardization
(ISO), or Six Sigma certification.
Institution of Electrical Engineering (IEEE), International Organization for Standardization (ISO), or Six Sigma
certification.
Institution of Electrical Engineering (IEEE), International Organization for Standardization (ISO), or Six Sigma certification.
Institution of Electrical Engineering (IEEE), International Organization for Standardization (ISO), or Six Sigma certification.
4Supervisory Experience
2+ years supervisory experience. 2+ years second level IT management experience.
5Team Leadership Experience
2+ years experience in a leadership role with or without direct reports.
6Interaction w/ Senior Leadership
4+ years of work experience in an IT role requiring interaction with senior management (i.e., Director level and above).
7Matrixed Organization Experience
1+ years experience working in a large matrixed organization.
2+ years experience working in a large matrixed organization.
3+ years experience working in a large matrixed organization.
3+ years experience working in a large matrixed organization. 4+ years experience working in a large matrixed organization.
2+ years experience in a leadership role of a large matrixed organization.
4+ years experience in a leadership role of a large matrixed organization.
8Specialized Experience - Budgets
2+ years experience managing operational and/or project financial budgets.
9Specialized Experience - IT Vendors
2+ years experience working with third party IT contractors.
3+ years experience working with third party IT contractors.
3+ years experience working with third party IT vendors. 4+ years experience working with third party IT vendors. 3+ years experience working with third party IT vendor leadership. 4+ years experience working with third party IT vendor leadership.
10Specialized Experience - Retail IT
3+ years IT experience in the retail industry. 4+ years IT experience in the retail industry. 4+ years IT experience in the retail industry. 2+ years IT management experience in the retail industry. 3+ years IT management experience in the retail industry.
11Specialized Experience - SDLC
1+ years experience working on project(s) involving the implementation of software development life
cycle(s) (SDLC).
2+ years experience working on project(s) involving the implementation of software development life cycle(s)
(SDLC).
3+ years experience working on project(s) involving the implementation of software
development life cycle(s) (SDLC).
4+ years experience working on project(s) involving the implementation of software
development life cycle(s) (SDLC).
4+ years experience working on project(s) involving the implementation of software development life cycle(s) (SDLC).
4+ years experience working on project(s) involving the implementation of software development life cycle(s) (SDLC).
4+ years experience working on project(s) involving the implementation of software development life cycle(s) (SDLC).
12Specialized Experience - Technical Documentation
1+ years experience writing IT technical documentation.
2+ years experience writing IT technical documentation.2+ years experience writing technical
documentation in a software testing or quality assurance environment.
3+ years experience writing technical documentation in a software testing or quality
assurance environment.
4+ years experience writing technical documentation in a software testing or quality assurance environment.
3+ years experience writing technical documentation in a software testing or quality assurance environment.
13Specialized Experience - Integration
4+ years experience working with integration technologies (e.g.,webmethods, datapower, MQ).
7+ years experience working with integration technologies (e.g.,webmethods, datapower, MQ).
64Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Generic Job Titles: Associate SQA Analyst SQA Analyst SQA Engineer Sr. SQA Engineer SQA Consultant Manager, SQA Director, SQAMinimum Qualifications
1Education and/or Experience Related to SQA
Two years of college coursework with a declared major in Computer Science, CIS, or related field OR 2+
years IT experience, including 1+ year experience in SQA, software testing, or related field.
Bachelor's degree in Computer Science, CIS, or related field and 2+ years experience in SQA, software testing or
related fieldOR
Bachelor's degree in Computer Science, CIS, or related field and 1+ years as an Associate SQA Analyst. Additional equivalent work experience may be
substituted for the degree requirement.
Bachelor's degree in Computer Science, CIS, or related field and 4+ years experience in SQA or
related field. Additional equivalent work experience may be substituted for the degree
requirement.
Bachelor's degree in Computer Science, CIS, or related field and 6+ years experience in SQA or
related field. Additional equivalent work experience may be substituted for the degree
requirement.
Bachelor's degree in Computer Science, CIS, or related field and 8+ years experience in SQA, software/system testing, or related field. Additional equivalent work experience may be
substituted for the degree requirement.
Bachelor's degree in Business Administration, Computer Science, CIS, or related field and 10+ years IT experience, including at least
6+ years SQA project management, consulting, or leadership experience. Additional equivalent work experience may be
substituted for the degree requirement.
Bachelor's degree in Business Administration, Computer Science, CIS, or related field and 10+ years SQA project management,
consulting, or leadership experience. Additional equivalent work experience may be substituted for the degree requirement.
2Specialized Experience - Multi-domain
2+ years SQA experience working across multiple IT domains and business units in a corporate setting OR 2+ years SQA
consulting experience.
4+ years IT experience working across multiple IT domains and business units in a corporate setting.
3Specialized Experience - Budgets
3+ years experience managing operational and/or project financial budgets.
4Team Leadership Experience
2+ years experience in a leadership role with or without direct reports.
3+ years experience in a leadership role with or without direct reports.
4+ years experience in a leadership role with or without direct reports.
5Interaction w/ Senior Leadership
2+ years of work experience in an IT role requiring interaction with senior management (i.e., Director level and above).
4+ years of work experience in an IT role requiring interaction with senior management (i.e., Director level and above).
6Supervisory Experience
4+ years of supervisory experience.
Preferred Qualifications
1 Education Bachelor's degree in Computer Science, CIS, or related field.
Master's degree in Computer Science, CIS, or related field.
Master's degree in Computer Science, CIS, or related field.
Master's degree in Computer Science, CIS, or related field. Master's degree in Business Administration, Computer Science, CIS, or related field.
Master's degree in Business Administration, Computer Science, CIS, or related field.
2 SQA Certification Quality Assurance Institute (QAI) or American Society for Quality (ASQ) certification.
Quality Assurance Institute (QAI) or American Society for Quality (ASQ) certification.
Quality Assurance Institute (QAI) or American Society for Quality (ASQ) certification.
Quality Assurance Institute (QAI) or American Society for Quality (ASQ) certification.
Quality Assurance Institute (QAI) or American Society for Quality (ASQ) certification.
Quality Assurance Institute (QAI) or American Society for Quality (ASQ) certification.
3 Process CertificationInstitution of Electrical Engineering (IEEE), International
Organization for Standardization (ISO), or Six Sigma certification.
Institution of Electrical Engineering (IEEE), International Organization for Standardization
(ISO), or Six Sigma certification.
Institution of Electrical Engineering (IEEE), International Organization for Standardization
(ISO), or Six Sigma certification.
Institution of Electrical Engineering (IEEE), International Organization for Standardization (ISO), or Six Sigma
certification.
Institution of Electrical Engineering (IEEE), International Organization for Standardization (ISO), or Six Sigma certification.
Institution of Electrical Engineering (IEEE), International Organization for Standardization (ISO), or Six Sigma certification.
4Supervisory Experience
2+ years supervisory experience. 2+ years second level IT management experience.
5Team Leadership Experience
2+ years experience in a leadership role with or without direct reports.
6Interaction w/ Senior Leadership
4+ years of work experience in an IT role requiring interaction with senior management (i.e., Director level and above).
7Matrixed Organization Experience
1+ years experience working in a large matrixed organization.
2+ years experience working in a large matrixed organization.
3+ years experience working in a large matrixed organization.
3+ years experience working in a large matrixed organization. 4+ years experience working in a large matrixed organization.
2+ years experience in a leadership role of a large matrixed organization.
4+ years experience in a leadership role of a large matrixed organization.
8Specialized Experience - Budgets
2+ years experience managing operational and/or project financial budgets.
9Specialized Experience - IT Vendors
2+ years experience working with third party IT contractors.
3+ years experience working with third party IT contractors.
3+ years experience working with third party IT vendors. 4+ years experience working with third party IT vendors. 3+ years experience working with third party IT vendor leadership. 4+ years experience working with third party IT vendor leadership.
10Specialized Experience - Retail IT
3+ years IT experience in the retail industry. 4+ years IT experience in the retail industry. 4+ years IT experience in the retail industry. 2+ years IT management experience in the retail industry. 3+ years IT management experience in the retail industry.
11Specialized Experience - SDLC
1+ years experience working on project(s) involving the implementation of software development life
cycle(s) (SDLC).
2+ years experience working on project(s) involving the implementation of software development life cycle(s)
(SDLC).
3+ years experience working on project(s) involving the implementation of software
development life cycle(s) (SDLC).
4+ years experience working on project(s) involving the implementation of software
development life cycle(s) (SDLC).
4+ years experience working on project(s) involving the implementation of software development life cycle(s) (SDLC).
4+ years experience working on project(s) involving the implementation of software development life cycle(s) (SDLC).
4+ years experience working on project(s) involving the implementation of software development life cycle(s) (SDLC).
12Specialized Experience - Technical Documentation
1+ years experience writing IT technical documentation.
2+ years experience writing IT technical documentation.2+ years experience writing technical
documentation in a software testing or quality assurance environment.
3+ years experience writing technical documentation in a software testing or quality
assurance environment.
4+ years experience writing technical documentation in a software testing or quality assurance environment.
3+ years experience writing technical documentation in a software testing or quality assurance environment.
13Specialized Experience - Integration
4+ years experience working with integration technologies (e.g.,webmethods, datapower, MQ).
7+ years experience working with integration technologies (e.g.,webmethods, datapower, MQ).
Generic Job Titles: SQA Engineer Sr. SQA Engineer SQA Consultant Core Responsibilities x Job Level
IC3 IC3 IC4/Manager of Process Minimum Qualifications
1Education and/or Experience Related to SQA
Bachelor's degree in Computer Science, CIS, or related field and 4+ years experience in SQA or
related field. Additional equivalent work experience may be substituted for the degree
requirement.
Bachelor's degree in Computer Science, CIS, or related field and 6+ years experience in SQA or
related field. Additional equivalent work experience may be substituted for the degree
requirement.
Bachelor's degree in Computer Science, CIS, or related field and 8+ years experience in SQA,
software/system testing, or related field. Additional equivalent work experience may be
substituted for the degree requirement.
Bachelor's Computer S years IT exp
SQA proj leadership work expe
2Specialized Experience - Multi-domain
2+ years SQA experience working across multiple IT domains and business units in a corporate
setting OR 2+ years SQA consulting experience.
4+ years IT ex domains
3Specialized Experience - Budgets
4 Team Leadership Experience
2+ years experience in a leadership role with or without direct reports.
3+ years experience in a leadership role with or without direct reports.
4+ years exp
5Interaction w/ Senior Leadership
2+ years requiring in
(i.e.
6 Supervisory Experience
Preferred Qualifications
1 Education Master's degree in Computer Science, CIS, or related field.
Master's degree in Computer Science, CIS, or related field.
Master's degree in Computer Science, CIS, or related field.
Master's d Comput
2 SQA Certification Quality Assurance Institute (QAI) or American Society for Quality (ASQ) certification.
Quality Assurance Institute (QAI) or American Society for Quality (ASQ) certification.
Quality Assurance Institute (QAI) or American Society for Quality (ASQ) certification.
Quality Ass Society
3 Process CertificationInstitution of Electrical Engineering (IEEE),
International Organization for Standardization (ISO), or Six Sigma certification.
Institution of Electrical Engineering (IEEE), International Organization for Standardization
(ISO), or Six Sigma certification.
Institution of Electrical Engineering (IEEE), International Organization for Standardization
(ISO), or Six Sigma certification.
Institutio Internation
(ISO
4 Supervisory Experience
2+ ye
5 Team Leadership Experience
2+ years experience in a leadership role with or without direct reports.
6Interaction w/ Senior Leadership
4+ years of work experience in an IT role requiring interaction with senior management
(i.e., Director level and above).
65Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Generic Job Titles: Associate SQA Analyst SQA Analyst SQA Engineer Sr. SQA Engineer SQA Consultant Manager, SQA Director, SQA
Core Responsibilities x Job LevelIC2 IC2 IC3 IC3 IC4/Manager of Process Manager of People Director
Core Values -- Proficiency Level by Job Role
1 Acting with Honor and Character Universal Universal Universal Universal Universal Universal Universal
2 Caring About Others Universal Universal Universal Universal Universal Universal Universal
3 Relating Skills Universal Universal Universal Universal Universal Universal Universal
Core Competencies -- Proficiency Level by Job Role
1 Being Organizational Savvy Basic Basic Intermediate Intermediate Intermediate Intermediate Advanced
2 Communicating Effectively Basic Basic Intermediate Intermediate Intermediate Advanced Advanced
3 Creating the New and Different Intermediate Intermediate Intermediate Intermediate Advanced
4 Decision Making Basic Basic Intermediate Intermediate Advanced Advanced Thought Leader
5 Demonstrating Personal Flexibility Basic Basic Intermediate Intermediate Intermediate Advanced Advanced
6 Getting Organized Intermediate Intermediate Intermediate Intermediate Advanced Advanced
7 Keeping on Point Basic Basic Intermediate Advanced Advanced
8 Managing Diverse Relationships Basic Basic Basic Basic Intermediate Advanced Advanced
9 Understanding the Business Basic Basic Basic Basic Intermediate Intermediate Advanced
Leadership Competencies -- Proficiency Level by Job Role
1 Dealing with Trouble Basic Basic Intermediate Intermediate Intermediate Advanced Advanced
2 Focusing on the Bottom Line Basic Basic Intermediate Intermediate Intermediate Advanced Thought Leader
3 Getting Work Done Through Others Basic Basic Intermediate Advanced Advanced
4 Inspiring Others Intermediate Intermediate Advanced
Functional Competencies -- Proficiency Level by Job Role
1 Expressing Technical Concepts to Non-technical Audience
Basic Basic Intermediate intermediate Advanced Advanced Advanced
2 Influencing Basic Intermediate intermediate Advanced Advanced Advanced
3 Issues & Risk Management Basic Intermediate Intermediate Intermediate Intermediate Advanced
4 Matrixed Work Structure Basic Intermediate Intermediate Advanced Advanced Thought Leader
5 Negotiating Basic Intermediate intermediate Advanced Thought Leader Thought Leader
6 Analytical Skills Intermediate Intermediate Advanced Advanced Thought Leader
7 Project Estimation Basic Intermediate Intermediate Advanced Advanced
8 Requirements Management & Traceability
Basic Intermediate Advanced Advanced Advanced Advanced
9 Budget Management and Forecasting
Intermediate Intermediate Advanced
10 Client Focus Basic Basic Intermediate Intermediate Advanced Advanced Advanced
11 Planning: Tactical, Strategic Basic Intermediate Intermediate Advanced Advanced Thought Leader
12 Test Engineering Basic Intermediate Intermediate Advanced Advanced Thought Leader Thought Leader
13 Software Development Life Cycle Basic Intermediate Intermediate Advanced Advanced Advanced Advanced
14 External Resource Management Basic Basic Intermediate
15 IT Industry: Trends & Directions Basic Basic Intermediate Intermediate Intermediate Advanced
16 Application Design, Architecture Basic Basic Intermediate Intermediate Intermediate Intermediate
17 Application Testing Basic Intermediate Intermediate Advanced Thought Leader Thought Leader Thought Leader
18 System Testing Basic Intermediate Advanced Advanced Thought Leader Thought Leader
19 Agile Development Basic Basic Intermediate Intermediate Intermediate
20 Scripting Tools and Languages Basic Basic Intermediate Intermediate Intermediate Intermediate
21 E-Commerce Tools Intermediate Intermediate Advanced Advanced
22 System Testing Tools Basic Intermediate Intermediate Intermediate Advanced Advanced Thought Leader
23 Relational Databases Basic Basic Intermediate Intermediate Advanced Intermediate
24 SYSTEMS SOFTWARE INFRASTRUCTURE
Basic Basic Intermediate Intermediate Intermediate Intermediate
25 Systems Programming Basic Basic Intermediate Intermediate Intermediate Intermediate
26 Software Quality Assurance Basic Intermediate Intermediate Advanced Advanced Advanced Thought Leader
27 IT Governance Intermediate Intermediate Advanced Advanced Advanced Thought Leader
28 IT Quality Assurance Basic Intermediate Intermediate Advanced Advanced Thought Leader Thought Leader
29 Product and Vendor Evaluation Basic Intermediate Intermediate Intermediate Intermediate
30 Technical Troubleshooting Basic Intermediate Intermediate Advanced Thought Leader Thought Leader
31 Software Process Improvement (SPI) Basic Intermediate Advanced Advanced Advanced Advanced Thought Leader
32 Technical Writing/Documentation Basic Intermediate Intermediate Intermediate Advanced Advanced
33 TESTING Basic Intermediate Intermediate Intermediate Advanced Advanced Thought Leader
34 User Acceptance Testing (UAT) Advanced Advanced Thought Leader
35 ITIL (Information Technology Infrastructure Library)
Basic Basic Basic Intermediate Basic
36 SQL Intermediate Intermediate Intermediate Intermediate Advanced
66Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Generic Job Titles: Associate SQA Analyst SQA Analyst SQA Engineer Sr. SQA Engineer SQA Consultant Manager, SQA Director, SQA
Core Responsibilities x Job LevelIC2 IC2 IC3 IC3 IC4/Manager of Process Manager of People Director
Core Values -- Proficiency Level by Job Role
1 Acting with Honor and Character Universal Universal Universal Universal Universal Universal Universal
2 Caring About Others Universal Universal Universal Universal Universal Universal Universal
3 Relating Skills Universal Universal Universal Universal Universal Universal Universal
Core Competencies -- Proficiency Level by Job Role
1 Being Organizational Savvy Basic Basic Intermediate Intermediate Intermediate Intermediate Advanced
2 Communicating Effectively Basic Basic Intermediate Intermediate Intermediate Advanced Advanced
3 Creating the New and Different Intermediate Intermediate Intermediate Intermediate Advanced
4 Decision Making Basic Basic Intermediate Intermediate Advanced Advanced Thought Leader
5 Demonstrating Personal Flexibility Basic Basic Intermediate Intermediate Intermediate Advanced Advanced
6 Getting Organized Intermediate Intermediate Intermediate Intermediate Advanced Advanced
7 Keeping on Point Basic Basic Intermediate Advanced Advanced
8 Managing Diverse Relationships Basic Basic Basic Basic Intermediate Advanced Advanced
9 Understanding the Business Basic Basic Basic Basic Intermediate Intermediate Advanced
Leadership Competencies -- Proficiency Level by Job Role
1 Dealing with Trouble Basic Basic Intermediate Intermediate Intermediate Advanced Advanced
2 Focusing on the Bottom Line Basic Basic Intermediate Intermediate Intermediate Advanced Thought Leader
3 Getting Work Done Through Others Basic Basic Intermediate Advanced Advanced
4 Inspiring Others Intermediate Intermediate Advanced
Functional Competencies -- Proficiency Level by Job Role
1 Expressing Technical Concepts to Non-technical Audience
Basic Basic Intermediate intermediate Advanced Advanced Advanced
2 Influencing Basic Intermediate intermediate Advanced Advanced Advanced
3 Issues & Risk Management Basic Intermediate Intermediate Intermediate Intermediate Advanced
4 Matrixed Work Structure Basic Intermediate Intermediate Advanced Advanced Thought Leader
5 Negotiating Basic Intermediate intermediate Advanced Thought Leader Thought Leader
6 Analytical Skills Intermediate Intermediate Advanced Advanced Thought Leader
7 Project Estimation Basic Intermediate Intermediate Advanced Advanced
8 Requirements Management & Traceability
Basic Intermediate Advanced Advanced Advanced Advanced
9 Budget Management and Forecasting
Intermediate Intermediate Advanced
10 Client Focus Basic Basic Intermediate Intermediate Advanced Advanced Advanced
11 Planning: Tactical, Strategic Basic Intermediate Intermediate Advanced Advanced Thought Leader
12 Test Engineering Basic Intermediate Intermediate Advanced Advanced Thought Leader Thought Leader
13 Software Development Life Cycle Basic Intermediate Intermediate Advanced Advanced Advanced Advanced
14 External Resource Management Basic Basic Intermediate
15 IT Industry: Trends & Directions Basic Basic Intermediate Intermediate Intermediate Advanced
16 Application Design, Architecture Basic Basic Intermediate Intermediate Intermediate Intermediate
17 Application Testing Basic Intermediate Intermediate Advanced Thought Leader Thought Leader Thought Leader
18 System Testing Basic Intermediate Advanced Advanced Thought Leader Thought Leader
19 Agile Development Basic Basic Intermediate Intermediate Intermediate
20 Scripting Tools and Languages Basic Basic Intermediate Intermediate Intermediate Intermediate
21 E-Commerce Tools Intermediate Intermediate Advanced Advanced
22 System Testing Tools Basic Intermediate Intermediate Intermediate Advanced Advanced Thought Leader
23 Relational Databases Basic Basic Intermediate Intermediate Advanced Intermediate
24 SYSTEMS SOFTWARE INFRASTRUCTURE
Basic Basic Intermediate Intermediate Intermediate Intermediate
25 Systems Programming Basic Basic Intermediate Intermediate Intermediate Intermediate
26 Software Quality Assurance Basic Intermediate Intermediate Advanced Advanced Advanced Thought Leader
27 IT Governance Intermediate Intermediate Advanced Advanced Advanced Thought Leader
28 IT Quality Assurance Basic Intermediate Intermediate Advanced Advanced Thought Leader Thought Leader
29 Product and Vendor Evaluation Basic Intermediate Intermediate Intermediate Intermediate
30 Technical Troubleshooting Basic Intermediate Intermediate Advanced Thought Leader Thought Leader
31 Software Process Improvement (SPI) Basic Intermediate Advanced Advanced Advanced Advanced Thought Leader
32 Technical Writing/Documentation Basic Intermediate Intermediate Intermediate Advanced Advanced
33 TESTING Basic Intermediate Intermediate Intermediate Advanced Advanced Thought Leader
34 User Acceptance Testing (UAT) Advanced Advanced Thought Leader
35 ITIL (Information Technology Infrastructure Library)
Basic Basic Basic Intermediate Basic
36 SQL Intermediate Intermediate Intermediate Intermediate Advanced
Generic Job Titles: SQA Analyst SQA Engineer Core Responsibilities x Job Level
IC2 IC3Core Values -- Proficiency Level by Job Role
1 Acting with Honor and Character
Universal Universal
2 Caring About Others Universal Universal
3 Relating Skills Universal Universal
Core Competencies -- Proficiency Level by Job Role
1 Being Organizational
Basic Intermediate
2 Communicating Effectively
Basic Intermediate
3 Creating the New and Different
Intermediate
4 Decision Making Basic Intermediate
5 Demonstrating Personal Flexibility
Basic Intermediate
6 Getting Organized Intermediate Intermediate
7 Keeping on Point Basic
8 Managing Diverse Relationships
Basic Basic
9 Understanding the Business
Basic Basic
Leadership Competencies -- Proficiency Level by Job Role
1 Dealing with Trouble Basic Intermediate
2 Focusing on the Bottom Line
Basic Intermediate
3 Getting Work Done Through Others
Basic
4 Inspiring Others
Functional Competencies -- Proficiency Level by Job Role
1Expressing Technical Concepts to Non-technical Audience
Basic Intermediate
2 Influencing Basic Intermediate
3 Issues & Risk Management
Basic Intermediate
4 Matrixed Work Structure
Basic Intermediate
5 Negotiating Basic Intermediate
6 Analytical Skills Intermediate Advanced
67Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
`
• Domains for SQA jobs– Performance– Automation– Functional
SQA Analyst - Performance SQA Engineer - Performance Sr. SQA Engineer - Performance SQA Consultant - Performance Manager, SQA - Performance
#
MQ or
PQ? Qualification IC2
Importance Rating
(0-3)
Level Rating(1-3)
Is MQ/PQ Required to
Perform/ Related to
Key Responsibilities? (X=Yes) IC3
Importance Rating
(0-3)
Level Rating(1-3)
Is MQ/PQ Required to
Perform/ Related to
Key Responsibilities? (X=Yes) IC3
Importance Rating
(0-3)
Level Rating(1-3)
Is MQ/PQ Required to
Perform/ Related to
Key Responsibilities? (X=Yes) IC4
Importance Rating
(0-3)
Level Rating(1-3)
Is MQ/PQ Required to
Perform/ Related to
Key Responsibilities? (X=Yes) Manager
Importance Rating
(0-3)
Level Rating(1-3)
Is MQ/PQ Required to
Perform/ Related to
Key Responsibilities? (X=Yes)
1 MQ Education and/or Experience Related to SQA
Bachelor's degree in Computer Science, CIS, or related field and 2+ years
experience in SQA, software testing or related field
ORBachelor's degree in Computer Science, CIS, or related field and 1+ years as an
Associate SQA Analyst. Additional equivalent work experience may be
substituted for the degree requirement.
3 2 x
Bachelor's degree in Computer Science, CIS, or related field and 4+ years
experience in SQA or related field. Additional equivalent work experience
may be substituted for the degree requirement.
3 2 x
Bachelor's degree in Computer Science, CIS, or related field and 6+ years
experience in SQA or related field. Additional equivalent work experience
may be substituted for the degree requirement.
3 2 x
Bachelor's degree in Computer Science, CIS, or related field and 8+ years
experience in SQA, software/system testing, or related field. Additional
equivalent work experience may be substituted for the degree
requirement.
3 2 x
Bachelor's degree in Business Administration, Computer Science, CIS,
or related field and 10+ years IT experience, including at least 6+ years SQA project management, consulting, or leadership experience. Additional equivalent work experience may be
substituted for the degree requirement.
3 2 x
2 MQ Specialized Experience - Multi-domain
2+ years SQA experience working across multiple IT domains and
business units in a corporate setting OR 2+ years SQA consulting experience
2 2 x4+ years IT experience working across
multiple IT domains and business units in a corporate setting.
2 2 x
3 MQ Specialized Experience - Budgets
4 MQ Team Leadership Experience 2+ years experience in a leadership role with or without direct reports.
3 2 x3+ years experience in a leadership role
with or without direct reports.3 2 x
4+ years experience in a leadership role with or without direct reports.
3 2 x
5 MQ Interaction w/ Senior Leadership
2+ years of work experience in an IT role requiring interaction with senior management (i.e., Director level and
above).
2 2 x
1 MQSpecialized Experience - System Performance Measurement
2+ years experience measuring system performance in a corporate
environment.3 2 x
3+ years experience measuring system performance in a corporate
environment.3 2 x
4+ years experience measuring system performance in a corporate
environment.3 2 x
3+ years experience measuring system performance in a corporate
environment.3 2 x
2 MQSpecialized Experience - Requirements translation
3 MQSpecialized Experience - Functional Testing
4 MQSpecialized Experience - Automation Methodologies/Frameworks
5 MQSpecialized Experience - Programming/Scripting
2+ years experience in software or systems programming and/or scripting.
2 2 x3+ years experience in software or
systems programming and/or scripting.2 2 x
4+ years experience in software or systems programming and/or scripting.
2 2 x1+ years experience in software or
systems programming and/or scripting.2 2 x
1 PQ Education Master's degree in Computer Science, CIS, or related field.
2 2 xMaster's degree in Computer Science,
CIS, or related field.2 2 x
Master's degree in Computer Science, CIS, or related field.
2 2 xMaster's degree in Business
Administration, Computer Science, CIS, or related field.
2 2 x
2 PQ SQA CertificationQuality Assurance Institute (QAI) or American Society for Quality (ASQ)
certification.2 2 x
Quality Assurance Institute (QAI) or American Society for Quality (ASQ)
certification.2 2 x
Quality Assurance Institute (QAI) or American Society for Quality (ASQ)
certification.2 2 x
Quality Assurance Institute (QAI) or American Society for Quality (ASQ)
certification.2 2 x
Quality Assurance Institute (QAI) or American Society for Quality (ASQ)
certification.2 2 x
3 PQ Process Certification
Institution of Electrical Engineering (IEEE), International Organization for
Standardization (ISO), or Six Sigma certification.
2 2 x
Institution of Electrical Engineering (IEEE), International Organization for
Standardization (ISO), or Six Sigma certification.
2 2 x
Institution of Electrical Engineering (IEEE), International Organization for
Standardization (ISO), or Six Sigma certification.
2 2 x
Institution of Electrical Engineering (IEEE), International Organization for
Standardization (ISO), or Six Sigma certification.
2 2 x
Institution of Electrical Engineering (IEEE), International Organization for
Standardization (ISO), or Six Sigma certification.
2 2 x
4 PQ Supervisory Experience 2+ years supervisory experience. 3 2 x
5 PQ Team Leadership Experience 2+ years experience in a leadership role with or without direct reports.
3 2 x
6 PQ Interaction w/ Senior Leadership4+ years of work experience in an IT
role requiring interaction with senior management (i e Director level and
3 2 x
7 PQ Matrixed Organization Experience 2+ years experience working in a large matrixed organization.
3 2 x3+ years experience working in a large
matrixed organization.3 2 x
3+ years experience working in a large matrixed organization.
3 2 x4+ years experience working in a large
matrixed organization.3 2 x
2+ years experience in a leadership role of a large matrixed organization.
3 2 x
8 PQ Specialized Experience - Budgets2+ years experience managing
operational and/or project financial b d
3 2 x
9 PQ Specialized Experience - IT Vendors 2+ years experience working with third party IT contractors.
2 2 x3+ years experience working with third
party IT contractors.2 2 x
3+ years experience working with third party IT vendors.
2 2 x4+ years experience working with third
party IT vendors.2 2 x
3+ years experience working with third party IT vendor leadership.
3 2 x
10 PQ Specialized Experience - Retail IT 3+ years IT experience in the retail industry.
2 2 x4+ years IT experience in the retail
industry.2 2 x
4+ years IT experience in the retail industry.
2 2 x2+ years IT management experience in
the retail industry.2 2 x
11 PQ Specialized Experience - SDLC2+ years experience working on
project(s) involving the implementation of software
development life cycle(s) (SDLC)
3 2 x
3+ years experience working on project(s) involving the
implementation of software development life cycle(s) (SDLC)
3 2 x
4+ years experience working on project(s) involving the
implementation of software development life cycle(s) (SDLC)
3 2 x
4+ years experience working on project(s) involving the
implementation of software development life cycle(s) (SDLC)
3 2 x
4+ years experience working on project(s) involving the
implementation of software development life cycle(s) (SDLC)
3 2 x
12 PQ Specialized Experience - Technical Documentation
2+ years experience writing IT technical documentation.
2 2 x2+ years experience writing technical
documentation in a software testing or quality assurance environment.
2 2 x3+ years experience writing technical
documentation in a software testing or quality assurance environment.
2 2 x4+ years experience writing technical
documentation in a software testing or quality assurance environment.
2 2 x3+ years experience writing technical
documentation in a software testing or quality assurance environment.
2 2 x
13 PQ Specialized Experience - Integration
4+ years experience working with integration technologies (e.g.,
WebMethods, DataPower, MQ). 2 2 x
7+ years experience working with integration technologies (e.g.,
WebMethods, DataPower, MQ). 2 2 x
1 PQSpecialized Experience - System Performance Measurement
1+ years experience measuring system performance in a corporate
environment.3 2 x
2 PQSpecialized Experience - Programming
2+ years experience in software or systems programming.
3 2 x
3 PQSpecialized Experience - Capacity Planning
1+ years experience in capacity planning and management.
2 2 x2+ years experience in capacity
planning and management.2 2 x
3+ years experience in capacity planning and management.
3 2 x4+ years experience in capacity
planning and management.3 2 x
3+ years experience in capacity planning and management.
3 2 x
4 PQSpecialized Experience - Web Services
1+ years experience working with Web Services technologies for system or
software testing.3 2 x
2+ years experience working with Web Services technologies for system or
software testing.3 2 x
3+ years experience working with Web Services technologies for system or
software testing.3 2 x
4+ years experience working with Web Services technologies for system or
software testing.3 2 x
2+ years experience working with Web Services technologies for system or
software testing.2 2 x
5 PQSpecialized Experience - Onshore/Offshore Teams
3+ years experience working with onshore and offshore teams.
3 2 x4+ years experience working with
onshore and offshore teams.3 2 x
2+ years experience managing onshore and offshore teams.
3 2 x
6 PQSpecialized Experience - Virtual Testing Environments
68Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
`
• Domains for SQA jobs– Performance– Automation– Functional
SQA Analyst - Performance SQA Engineer - Performance Sr. SQA Engineer - Performance SQA Consultant - Performance Manager, SQA - Performance
#
MQ or
PQ? Qualification IC2
Importance Rating
(0-3)
Level Rating(1-3)
Is MQ/PQ Required to
Perform/ Related to
Key Responsibilities? (X=Yes) IC3
Importance Rating
(0-3)
Level Rating(1-3)
Is MQ/PQ Required to
Perform/ Related to
Key Responsibilities? (X=Yes) IC3
Importance Rating
(0-3)
Level Rating(1-3)
Is MQ/PQ Required to
Perform/ Related to
Key Responsibilities? (X=Yes) IC4
Importance Rating
(0-3)
Level Rating(1-3)
Is MQ/PQ Required to
Perform/ Related to
Key Responsibilities? (X=Yes) Manager
Importance Rating
(0-3)
Level Rating(1-3)
Is MQ/PQ Required to
Perform/ Related to
Key Responsibilities? (X=Yes)
1 MQ Education and/or Experience Related to SQA
Bachelor's degree in Computer Science, CIS, or related field and 2+ years
experience in SQA, software testing or related field
ORBachelor's degree in Computer Science, CIS, or related field and 1+ years as an
Associate SQA Analyst. Additional equivalent work experience may be
substituted for the degree requirement.
3 2 x
Bachelor's degree in Computer Science, CIS, or related field and 4+ years
experience in SQA or related field. Additional equivalent work experience
may be substituted for the degree requirement.
3 2 x
Bachelor's degree in Computer Science, CIS, or related field and 6+ years
experience in SQA or related field. Additional equivalent work experience
may be substituted for the degree requirement.
3 2 x
Bachelor's degree in Computer Science, CIS, or related field and 8+ years
experience in SQA, software/system testing, or related field. Additional
equivalent work experience may be substituted for the degree
requirement.
3 2 x
Bachelor's degree in Business Administration, Computer Science, CIS,
or related field and 10+ years IT experience, including at least 6+ years SQA project management, consulting, or leadership experience. Additional equivalent work experience may be
substituted for the degree requirement.
3 2 x
2 MQ Specialized Experience - Multi-domain
2+ years SQA experience working across multiple IT domains and
business units in a corporate setting OR 2+ years SQA consulting experience
2 2 x4+ years IT experience working across
multiple IT domains and business units in a corporate setting.
2 2 x
3 MQ Specialized Experience - Budgets
4 MQ Team Leadership Experience 2+ years experience in a leadership role with or without direct reports.
3 2 x3+ years experience in a leadership role
with or without direct reports.3 2 x
4+ years experience in a leadership role with or without direct reports.
3 2 x
5 MQ Interaction w/ Senior Leadership
2+ years of work experience in an IT role requiring interaction with senior management (i.e., Director level and
above).
2 2 x
1 MQSpecialized Experience - System Performance Measurement
2+ years experience measuring system performance in a corporate
environment.3 2 x
3+ years experience measuring system performance in a corporate
environment.3 2 x
4+ years experience measuring system performance in a corporate
environment.3 2 x
3+ years experience measuring system performance in a corporate
environment.3 2 x
2 MQSpecialized Experience - Requirements translation
3 MQSpecialized Experience - Functional Testing
4 MQSpecialized Experience - Automation Methodologies/Frameworks
5 MQSpecialized Experience - Programming/Scripting
2+ years experience in software or systems programming and/or scripting.
2 2 x3+ years experience in software or
systems programming and/or scripting.2 2 x
4+ years experience in software or systems programming and/or scripting.
2 2 x1+ years experience in software or
systems programming and/or scripting.2 2 x
1 PQ Education Master's degree in Computer Science, CIS, or related field.
2 2 xMaster's degree in Computer Science,
CIS, or related field.2 2 x
Master's degree in Computer Science, CIS, or related field.
2 2 xMaster's degree in Business
Administration, Computer Science, CIS, or related field.
2 2 x
2 PQ SQA CertificationQuality Assurance Institute (QAI) or American Society for Quality (ASQ)
certification.2 2 x
Quality Assurance Institute (QAI) or American Society for Quality (ASQ)
certification.2 2 x
Quality Assurance Institute (QAI) or American Society for Quality (ASQ)
certification.2 2 x
Quality Assurance Institute (QAI) or American Society for Quality (ASQ)
certification.2 2 x
Quality Assurance Institute (QAI) or American Society for Quality (ASQ)
certification.2 2 x
3 PQ Process Certification
Institution of Electrical Engineering (IEEE), International Organization for
Standardization (ISO), or Six Sigma certification.
2 2 x
Institution of Electrical Engineering (IEEE), International Organization for
Standardization (ISO), or Six Sigma certification.
2 2 x
Institution of Electrical Engineering (IEEE), International Organization for
Standardization (ISO), or Six Sigma certification.
2 2 x
Institution of Electrical Engineering (IEEE), International Organization for
Standardization (ISO), or Six Sigma certification.
2 2 x
Institution of Electrical Engineering (IEEE), International Organization for
Standardization (ISO), or Six Sigma certification.
2 2 x
4 PQ Supervisory Experience 2+ years supervisory experience. 3 2 x
5 PQ Team Leadership Experience 2+ years experience in a leadership role with or without direct reports.
3 2 x
6 PQ Interaction w/ Senior Leadership4+ years of work experience in an IT
role requiring interaction with senior management (i e Director level and
3 2 x
7 PQ Matrixed Organization Experience 2+ years experience working in a large matrixed organization.
3 2 x3+ years experience working in a large
matrixed organization.3 2 x
3+ years experience working in a large matrixed organization.
3 2 x4+ years experience working in a large
matrixed organization.3 2 x
2+ years experience in a leadership role of a large matrixed organization.
3 2 x
8 PQ Specialized Experience - Budgets2+ years experience managing
operational and/or project financial b d
3 2 x
9 PQ Specialized Experience - IT Vendors 2+ years experience working with third party IT contractors.
2 2 x3+ years experience working with third
party IT contractors.2 2 x
3+ years experience working with third party IT vendors.
2 2 x4+ years experience working with third
party IT vendors.2 2 x
3+ years experience working with third party IT vendor leadership.
3 2 x
10 PQ Specialized Experience - Retail IT 3+ years IT experience in the retail industry.
2 2 x4+ years IT experience in the retail
industry.2 2 x
4+ years IT experience in the retail industry.
2 2 x2+ years IT management experience in
the retail industry.2 2 x
11 PQ Specialized Experience - SDLC2+ years experience working on
project(s) involving the implementation of software
development life cycle(s) (SDLC)
3 2 x
3+ years experience working on project(s) involving the
implementation of software development life cycle(s) (SDLC)
3 2 x
4+ years experience working on project(s) involving the
implementation of software development life cycle(s) (SDLC)
3 2 x
4+ years experience working on project(s) involving the
implementation of software development life cycle(s) (SDLC)
3 2 x
4+ years experience working on project(s) involving the
implementation of software development life cycle(s) (SDLC)
3 2 x
12 PQ Specialized Experience - Technical Documentation
2+ years experience writing IT technical documentation.
2 2 x2+ years experience writing technical
documentation in a software testing or quality assurance environment.
2 2 x3+ years experience writing technical
documentation in a software testing or quality assurance environment.
2 2 x4+ years experience writing technical
documentation in a software testing or quality assurance environment.
2 2 x3+ years experience writing technical
documentation in a software testing or quality assurance environment.
2 2 x
13 PQ Specialized Experience - Integration
4+ years experience working with integration technologies (e.g.,
WebMethods, DataPower, MQ). 2 2 x
7+ years experience working with integration technologies (e.g.,
WebMethods, DataPower, MQ). 2 2 x
1 PQSpecialized Experience - System Performance Measurement
1+ years experience measuring system performance in a corporate
environment.3 2 x
2 PQSpecialized Experience - Programming
2+ years experience in software or systems programming.
3 2 x
3 PQSpecialized Experience - Capacity Planning
1+ years experience in capacity planning and management.
2 2 x2+ years experience in capacity
planning and management.2 2 x
3+ years experience in capacity planning and management.
3 2 x4+ years experience in capacity
planning and management.3 2 x
3+ years experience in capacity planning and management.
3 2 x
4 PQSpecialized Experience - Web Services
1+ years experience working with Web Services technologies for system or
software testing.3 2 x
2+ years experience working with Web Services technologies for system or
software testing.3 2 x
3+ years experience working with Web Services technologies for system or
software testing.3 2 x
4+ years experience working with Web Services technologies for system or
software testing.3 2 x
2+ years experience working with Web Services technologies for system or
software testing.2 2 x
5 PQSpecialized Experience - Onshore/Offshore Teams
3+ years experience working with onshore and offshore teams.
3 2 x4+ years experience working with
onshore and offshore teams.3 2 x
2+ years experience managing onshore and offshore teams.
3 2 x
6 PQSpecialized Experience - Virtual Testing Environments
SQA Analyst - Performance SQA Engineer - Performance
#MQ or PQ? Qualification IC2
Importance Rating
(0-3)
Level Rating(1-3)
Is MQ/PQ Required to
Perform/ Related to
Key Responsibilities? (X=Yes) IC3
Importance Rating
(0-3)
Level Rating(1-3)
Is MQ/PQ Required to
Perform/ Related to
Key Responsibilities? (X=Yes)
1 MQEducation and/or Experience Related to SQA
Bachelor's degree in Computer Science, CIS, or related field and 2+ years
experience in SQA, software testing or related field
ORBachelor's degree in Computer Science,
CIS, or related field and 1+ years as a Lowe's Associate SQA Analyst.
Additional equivalent work experience may be substituted for the degree
requirement.
3 2 x
Bachelor's degree in Computer Science, CIS, or related field and 4+ years
experience in SQA or related field. Additional equivalent work experience
may be substituted for the degree requirement.
3 2 x
2 MQSpecialized Experience - Multi-domain
3 MQSpecialized Experience - Budgets
4 MQTeam Leadership Experience
5 MQInteraction w/ Senior Leadership
1 MQSpecialized Experience - System Performance Measurement
2+ years experience measuring system performance in a corporate
environment.3 2 x
2 MQSpecialized Experience - Requirements translation
3 MQSpecialized Experience - Functional Testing
4 MQ
Specialized Experience - Automation Methodologies/Frameworks
5 MQSpecialized Experience - Programming/Scripting
2+ years experience in software or systems programming and/or scripting.
2 2 x
1 PQ EducationMaster's degree in Computer Science,
CIS, or related field.2 2 x
2 PQ SQA CertificationQuality Assurance Institute (QAI) or American Society for Quality (ASQ)
certification.2 2 x
Quality Assurance Institute (QAI) or American Society for Quality (ASQ)
certification.2 2 x
3 PQ Process Certification
Institution of Electrical Engineering (IEEE), International Organization for
Standardization (ISO), or Six Sigma certification.
2 2 x
Institution of Electrical Engineering (IEEE), International Organization for
Standardization (ISO), or Six Sigma certification.
2 2 x
69Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
STEP #4: Melding Agile Compensation Processes with Job Design/Definition
• Add to Additive Matrices (detailed job hierarchies)– Job grades/job codes and compensation (for all grades/codes
and all job levels)
• Design total compensation structure by grade, level with internal equity controls. – Uses proprietary market pay benchmark surveys
• Complete and thorough job descriptions and interview guides
70Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
STEP #4: Melding Agile Compensation Processes with Job Design/Definition
• Typically in scope for compensation design consideration:– Compensation structure including job grading and leveling– Spot incentive program considerations– In-demand (‘hot”) skills premium pay program– Short term incentive programs– Long term incentive programs for selected IT segments– Perquisites recommendations
71Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
STEP #4: Case Study - Agile Compensation
0
50000
100000
150000
200000
250000
A10 M03 M04 M05 M06 M07 M08 M09 M10 E10 E11 E12
Average of Annual Rate
Current midpoint
Market Reference
XYZ Corp Overall Salary Analysis
72Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Role: Software Engineers
0
20000
40000
60000
80000
100000
120000
140000
160000
180000
200000
Ass
oc S
oftw
are
Dev
elop
er
Ass
oc S
oftw
are
Dev
elop
er-E
RP
Softw
are
Dev
elop
er
Softw
are
Dev
elop
er-B
I
Softw
are
Dev
elop
er-E
com
Softw
are
Dev
elop
er-E
RP
Softw
are
Dev
elop
er-M
obile
IT Pr
ojec
t Ana
lyst
-Sol
ns
Sr S
oftw
are
Dev
elop
er
Sr S
oftw
are
Dev
elop
er-E
com
Softw
are
Eng-
BI
Softw
are
Eng-
Ecom
Softw
are
Eng-
ERP
Softw
are
Engi
neer
Softw
are
Eng-
Mob
ile
Infra
stru
ctur
e En
g II-
PerfM
on
Sr S
oftw
are
Engi
neer
Sr S
oftw
are
Engi
neer
-Eco
m
Sr S
oftw
are
Engi
neer
-ERP
Sr S
oftw
are
Engi
neer
-IM
Sr S
oftw
are
Engi
neer
-MD
M
Sr S
oftw
are
Engi
neer
-Mob
ile
Sr S
oftw
are
Engi
neer
-Sec
urity
Softw
are
Eng
Con
sulta
nt
Softw
are
Eng
Con
sult-
ERP
Softw
are
Eng
Con
sult-
IM
Softw
are
Eng
Con
sult-
Mob
ile
Softw
are
Eng
Con
sult-
Secu
rity
Ap
plic
atio
n Po
rtfol
io M
gr I
Ma
nage
r Sof
twar
e En
g
Ma
nage
r Sof
twar
e En
g-Ec
om
Ma
nage
r Sof
twar
e En
g-ER
P
Ma
nage
r Sof
twar
e En
g-IM
Ma
nage
r Sof
twar
e En
g-M
DM
Ma
nage
r Sof
twar
e En
g-M
obile
Ma
nage
r Sof
twar
e En
g-Se
curit
y
Ma
nage
r Sof
twar
e En
g-So
lns
Ap
plic
atio
n Po
rtfol
io M
gr II
Dir
IT So
lutio
ns
M03 M04 M05 M06 M07 M08 M09 M10 E11
Software Engineering
Average of Annual Rt
Average of Midpoint
Average of Market Reference
73Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Targets by Role: Software Engineers
0
20000
40000
60000
80000
100000
120000
140000
160000
180000
200000
Ass
oc S
oftw
are
Dev
elop
er
Ass
oc S
oftw
are
Dev
elop
er-E
RP
Softw
are
Dev
elop
er
Softw
are
Dev
elop
er-B
I
Softw
are
Dev
elop
er-E
com
Softw
are
Dev
elop
er-E
RP
Softw
are
Dev
elop
er-M
obile
IT Pr
ojec
t Ana
lyst
-Sol
ns
Sr S
oftw
are
Dev
elop
er
Sr S
oftw
are
Dev
elop
er-E
com
Softw
are
Eng-
BI
Softw
are
Eng-
Ecom
Softw
are
Eng-
ERP
Softw
are
Engi
neer
Softw
are
Eng-
Mob
ile
Infra
stru
ctur
e En
g II-
PerfM
on
Sr S
oftw
are
Engi
neer
Sr S
oftw
are
Engi
neer
-Eco
m
Sr S
oftw
are
Engi
neer
-ERP
Sr S
oftw
are
Engi
neer
-IM
Sr S
oftw
are
Engi
neer
-MD
M
Sr S
oftw
are
Engi
neer
-Mob
ile
Sr S
oftw
are
Engi
neer
-Sec
urity
Softw
are
Eng
Con
sulta
nt
Softw
are
Eng
Con
sult-
ERP
Softw
are
Eng
Con
sult-
IM
Softw
are
Eng
Con
sult-
Mob
ile
Softw
are
Eng
Con
sult-
Secu
rity
Ap
plic
atio
n Po
rtfol
io M
gr I
Ma
nage
r Sof
twar
e En
g
Ma
nage
r Sof
twar
e En
g-Ec
om
Ma
nage
r Sof
twar
e En
g-ER
P
Ma
nage
r Sof
twar
e En
g-IM
Ma
nage
r Sof
twar
e En
g-M
DM
Ma
nage
r Sof
twar
e En
g-M
obile
Ma
nage
r Sof
twar
e En
g-Se
curit
y
Ma
nage
r Sof
twar
e En
g-So
lns
Ap
plic
atio
n Po
rtfol
io M
gr II
Dir
IT So
lutio
ns
M03 M04 M05 M06 M07 M08 M09 M10 E11
Software Engineering
Average of Annual Rt
Average of Midpoint
Average of Market Reference
= Skills pay candidate
= Salary adjustment or skills pay candidate
74Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Current skill pay Job Title Dept Grade Market
Reference Annual Rt Midpoint Market Ratio Name JRA Family Incr Dt
Years Service
3848 Software Engineer IT Development Control Ser M06 83571 75000 85,000 0.90 Smith,William Software Engineering 1.443848 Infrastructure Eng II-EndUser IT Store/Remote/EUC Platfo M07 83699 80000 96,000 0.96 Smith,William Infrastructure Engineering 1.627670 Information Security Ana II IT Integration & Identity Svc M06 88423 89000 85,000 1.01 Duthaluri,Avin ITBPS 1.787306 Software Engineer IT Services M06 83571 81000 85,000 0.97 Goswami,Avin Software Engineering 1.876708 Infrastructure Eng II-Web IT Large Systems and Web M07 92899 82500 96,000 0.89 Das,Vaidyana Infrastructure Engineering 2.205642 Software Eng-ERP IT Integration & Identity Svc M06 82944 95000 85,000 1.15 Palaparthy,Vij Software Engineering 2.209724 Architect IT Enterprise Architecture M08 108917 115000 108,000 1.06 Lisiecki,Thom Enterprise Architecture 2.658294 Sr Software Engineer-IM IT Integration & Identity Svc M07 102244 100000 96,000 0.98 Boga,Swapna Software Engineering 2.719542 Architect IT Enterprise Architecture M08 108917 106000 108,000 0.97 Jhingran,Ashi Enterprise Architecture 2014-06-16 2.866448 Sr Software Engineer-Ecom IT eCommerce Solutions M07 102290 110000 96,000 1.08 Angelini,Dona Software Engineering 2.92
7399.86 Manager Software Eng-IM IT Integration & Identity Svc M09 124143 117000 123,000 0.94 Thakur,Ravi R Software Engineering 3.134394 Software Developer-Ecom IT eCommerce Solutions M04 69243 60000 64,000 0.87 Quinn,Zachar Software Engineering 2013-12-28 3.136448 Sr Software Engineer-BI IT Business Intelligence M07 105798 110000 96,000 1.04 Sudathi,Ashok Business Analyst 3.16
11050 Sr Architect-Data IT Enterprise Architecture M09 126399 128000 123,000 1.01 Blacker,Doug Enterprise Architecture 2014-09-15 3.189542 Architect-Portfolio IT Strategy & Roadmap M08 103309 120000 108,000 1.16 Benfield,Jenn Enterprise Architecture 3.256448 Sr Software Engineer-ERP IT Integration & Identity Svc M07 92160 107940 96,000 1.17 Palanivel,Sam Software Engineering 2014-03-15 3.468398 Sr IT Project Mgr-Solns IT eCommerce BA & PM M09 120780 123600 123,000 1.02 Brown,Mason IT Project Management 2014-03-15 3.893692 Software Eng Consult-Mobile IT eCommerce Solutions M08 126500 106000 108,000 0.84 Novack,Steve Software Engineering 3.974810 Application Portfolio Mgr II IT eCommerce Solutions M10 140172 144000 138,000 1.03 Bender,Robe Software Engineering 4.107306 Infrastructure Eng II-Web IT Large Systems and Web M07 92899 96163 96,000 1.04 Seaman,Char Infrastructure Engineering 2014-03-15 4.539542 Software Eng Consult-IM IT Integration & Identity Svc M08 124143 106007 108,000 0.85 Datt,Tejinder Software Engineering 2014-02-01 4.542860 Infrastructure Eng II-EndUser IT Store/Remote/EUC Platfo M07 83699 76800 96,000 0.92 Schible,Andre Infrastructure Engineering 2014-07-05 4.584940 Infrastructure Eng II-Web IT Unix Engineering M07 92899 85515 96,000 0.92 Guthi,Ajay B. Infrastructure Engineering 2014-03-15 4.708294 Information Security Ana III IT Integration & Identity Svc M07 110437 110120 96,000 1.00 Venkatesan,S ITBPS 2014-03-15 4.845642 Infrastructure Eng II-Web IT Large Systems and Web M07 92899 81321 96,000 0.88 Mattapalli,Pre Infrastructure Engineering 2014-08-16 5.045954 Sr Software Engineer-ERP IT Portal & Collaboration M07 92160 95908 96,000 1.04 Allada,Ganga Software Engineering 2014-02-21 5.463692 Infrastructure Eng III-EndUser IT Store/Remote/EUC Platfo M08 102378 94392 108,000 0.92 McGee,Joel H Infrastructure Engineering 2014-03-15 5.477670 Information Security Ana II IT Integration & Identity Svc M06 88423 77101 85,000 0.87 Maston,Jennif ITBPS 2014-03-15 6.014810 Manager Infrast Eng-EndUser IT Store/Remote/EUC Platfo M09 117970 113581 123,000 0.96 Giorno,Micha Infrastructure Engineering 2014-03-15 6.084940 Infrastructure Eng II-Web IT Large Systems and Web M07 92899 86701 96,000 0.93 Rajumanium,K Infrastructure Engineering 2014-05-10 6.225642 Infrastructure Eng II-Web IT Large Systems and Web M07 92899 86277 96,000 0.93 Doss,Arjun N Infrastructure Engineering 2014-08-16 6.35
7410 Infrast Eng Consult-Web IT Unix Engineering M09 107595 123038 123,000 1.14 Rogers,Charl Infrastructure Engineering 2014-03-29 7.087410 Software Eng Consult-IM IT Integration & Identity Svc M08 124143 104668 108,000 0.84 Naveen,Fnu Software Engineering 2014-02-01 7.097566 Manager Software Eng-IM IT Integration & Identity Svc M09 124143 105566 123,000 0.85 Krishna Nara Software Engineering 2014-03-15 7.549724 Infrastructure Eng II-LrgSys IT Business Intelligence M07 83699 91203 96,000 1.09 Bach,John S. Infrastructure Engineering 2014-03-15 7.916708 Sr Software Engineer-IM IT Integration & Identity Svc M07 102244 98943 96,000 0.97 Mavuluri,Cha Software Engineering 2014-03-15 8.358606 Application Portfolio Mgr II IT Integration & Identity Svc M10 140172 128155 138,000 0.91 Arumugam,M Software Engineering 2014-03-15 8.813692 Infrastructure Eng III-EndUser IT Store/Remote/EUC Platfo M08 102378 93131 108,000 0.91 Moody,Andre Infrastructure Engineering 2014-03-15 9.248294 Infrastructure Eng III-LrgSys IT Business Intelligence M08 102378 95593 108,000 0.93 Pothireddi,Go Infrastructure Engineering 2014-03-15 9.578294 Infrastructure Eng III-Web IT Large Systems and Web M08 102189 93900 108,000 0.92 Mufti,Anjum F Infrastructure Engineering 2014-08-16 9.775642 Infrastructure Eng III-Web IT Large Systems and Web M08 102189 92166 108,000 0.90 Alleni,Ramesh Infrastructure Engineering 2014-03-20 10.768294 Infrast Eng Consult-LargeSys IT Business Intelligence M09 119698 109910 123,000 0.92 Maria Sundar Infrastructure Engineering 2014-05-10 10.818398 Manager Infrast Eng-Web IT Large Systems and Web M09 107595 119969 123,000 1.12 Caron,Kari-Ly Infrastructure Engineering 2014-08-16 10.966708 Manager Software Eng IT eCommerce Solutions M09 124143 100164 123,000 0.81 Melnyk,Nicho Software Engineering 2014-08-23 11.348294 Infrastructure Eng III-LrgSys IT Business Intelligence M08 102378 98184 108,000 0.96 Neela,Sathee Infrastructure Engineering 2014-03-15 11.37
11050 Sr Architect-Infrastructure IT Enterprise Architecture M09 126399 109202 123,000 0.86 Clark III,Clare Enterprise Architecture 2014-08-16 11.526396 Lead SupportAnalyst-SrvDesk IT Service Desk M06 78385 74949 85,000 0.96 Dyer,Michael Technician 2014-05-10 15.684810 Manager Software Eng-Mobile IT eCommerce Solutions M09 126500 113400 123,000 0.90 Saake,William Software Engineering 2014-03-15 15.718294 Infrastructure Eng III-LrgSys IT Business Intelligence M08 102378 93500 108,000 0.91 Nagarajan,Ra Infrastructure Engineering 2014-03-15 16.478658 Software Eng Consult-Security IT Integration & Identity Svc M08 124143 107342 108,000 0.86 Lawson,Eric L Software Engineering 2014-05-10 17.116708 Sr Software Engineer-Mobile IT eCommerce Solutions M07 110000 92881 96,000 0.84 Dillon,Jerry W Software Engineering 2014-03-15 18.789542 Sr Architect-Infrastructure IT Enterprise Architecture M09 126399 117638 123,000 0.93 Dixon,David A Enterprise Architecture 2014-03-15 19.83
11050 Manager Software Eng-Security IT Integration & Identity Svc M09 121352 120985 123,000 1.00 Osborne,Dou Software Engineering 2014-03-15 20.3910790 Manager Software Eng-BI IT Business Intelligence M09 116866 123133 123,000 1.05 Martin,Carl J. Infrastructure Engineering 2014-03-15 22.317410 Infrast Eng Consult-Web IT Large Systems and Web M09 107595 126509 123,000 1.18 Goss,Kenneth Infrastructure Engineering 2014-03-15 26.34
XYZ Corp. Current IT Skills Premium Pay Analysis
• Length of service: 28 have < 6 years, 15 have more than 10 years service
• Of 19 incumbents earning at or above market reference salary, 12 have five or fewer years of service (9 have < four years)
• Of 15 incumbents earning at or below 90% of market reference salary and receiving skills pay, 6 have 10 or more years of service (3 have 15+ years)
75Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
76Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
Thank you!
77Foote Partners, LLCFoote Research Group
© 2018 Foote Partners LLC, Vero Beach, FL - USA, (772)234-2787 www.footepartners.com
For additional information contact:
FOOTE PARTNERS LLC 4445 North A1A, Suite 200Vero Beach, Florida 32963 USA
Tel: 772-234-2787Fax: 775-262-6619
www.footepartners.com
How to reach us…
dfoote@footepartners.comCell: 203-964-6687Office: 203-955-1590
Blog: Tech People Architecture (on CIO.com)