5 Common Communication Pitfalls

While Managing an EventAnd how to avoid them!

Who ya gonna call?!

Your volunteers need a primary point of contact!

1

Set up a chain-of-command.o Schedu le superv isors who w i l l be

respons ib le fo r a por t ion o f vo lun teers

o Too ls , l i ke In i tL ive , make i t easy to se t up a

cha in -o f - command fo r even t day

Hello from the other side!

Make it easy for your volunteers to communicate!

2

Communicate from anywhere… any time.

o Don’ t con f ine your vo lun teers to on ly a few wa lk ie - ta lk ies

o Leverage the use o f ce l l phones (near ly everyone ’s go t one ! )

o Set up a g roup cha t o r use an event app to connec t everyone

He said, she said.

Don’t play broken telephone…

3

Don’t lose valuable information.

o When communicat ion isn ’ t easy, messages get

passed a long ineff ic ient ly

o Avoid th is p i t fa l l by creat ing a communicat ion p lan

before your event

Keep it hush-hush

Keep private event messaging private!

4

Don’t let attendees overhear sensitive info.

o Somet imes there are messages that shouldn’ t be

shared over loud walk ie- ta lk ies

o Use a text -based communicat ion tool that a l lows you

to target messages to speci f ic vo lunteers

Too little, too late.

Communicating early & often

5

Don’t push communication to the

backburnero Volunteers l ike to know as many deta i ls as

possib le before the event

o Empower them wi th effect ive communicat ion

o Use event tech. to make communicat ion easy!

For more event & volunteer management tips, visit…

www.initlive.com