8 Reasons Why Customer Leads Are Out and Contacts Are In

Post on 14-Jun-2015

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8 Reasons Why Customer Leads Are Out and Contacts Are In

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8 reasons why customer leads are out and contacts are in

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Leads are often cold

11

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Contacts are warm

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12 Leads are generated and prequalified

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Contacts are nurtured

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13 Leads are short-term in focus

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Contacts require a long-term view

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14 Lead generation is often sporadic

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The nurturing of contacts is on-going

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15 The objective of a lead is a meeting

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The objective of a contact is to build a relationship

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16 Leads are found in many places

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Contacts live in a CRM tool

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17 Leads go stale

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Contacts last forever

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18 Leads require a campaign

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Contacts require a

conversation