Post on 16-Oct-2020
transcript
• ProvidersmustcomplywithseveralcriteriathroughouttheADDPcontracttomaintaintheirSTARproviderdistinctionwithintheADDPDentalNetwork
ChargesADSMswillhavenoout-of-pocketcostsforapprovedcoveredservices.• NetworkdentistswillbereimbursedbyUnited
ConcordiauponcompletionofclaimprocessingandatUnitedConcordia’sMaximumAllowableChargeSchedule.
TreatmentDTF-referred:• AllDTFreferralsrequireanAppointmentControl
Number(ACN)providedbyUnitedConcordiapriortoreceiptofprivatesectorcare.TheACNremainsthesameforalltreatmentlistedandanymodificationsmadeonthereferral.
OnlythoseserviceslistedbytheDTFmaybeprovidedwiththefollowingexceptions:• OralevaluationprocedurecodesD0120,D0140,
orD0150maybeprovidedforADSMsoncepercourseoftreatment,perprovider,ifanexaminationisnotprescribedonthereferral
• 1-2bitewingradiographicimages(D0270orD0272)or1-2periapicalradiographicimages(D0220andD0230)maybeadded
• OralSurgeonsmayperformaD0330panoramicradiographicimage
• Amalgammaybesubstitutedforcompositeresininposteriorrestoration
• OnesurfacemaybeaddedorremovedfromarestorationwithoutDTFreferralmodification;however,analternatematerial(resininsteadofamalgam)cannotbeprovidedwithoutDTFreferralmodification
• D2750maybeperformedasanadequatesubstituteforD2752
• D2750maybeperformedasanadequatesubstituteforD2790onteeth#s3,4,5,6,7,8,9,10,11,12,13,14,19,20,21,22,23,24,25,26,27,28,29,and30
• D2790maybeperformedasanadequatesubstituteforD2792onmolars
• Abuildup(D2950)oraprefabricatedpost&core(D2954)maybeplacedifperformedonthesamedatetheRCTiscompletedbythesameprovider
• D2952(post&core-custom)andD2954(post&core-prefab)maybeperformedasanadequatesubstituteforbuildupsD2950(undersinglecrown)ifthetoothhasbeenendodonticallytreated
• D7210maybeperformedasanadequate
EffectiveAugust1,2014,UnitedConcordiawillbegintheirfive-yearrenewalcontractadministeringTRICAREActiveDutyDentalProgram(ADDP).FollowingaredetailsabouttheADDPyouneedtoknow:
EligibilityTheADDPprovidesprivatesectordentalcareforactivedutyservicemembers(ADSMs)servingin:• U.S.AirForce• U.S.Army• U.S.Navy• U.S.MarineCorps• U.S.CoastGuard• NationalOceanicandAtmosphericAdministration
(NOAA)Corps• NationalGuardandReserveComponentsponsors
calledororderedtoactivedutyformorethan30consecutivedaysand“EarlyActivators”
• PersonnelintheTransitionAssistanceManagementProgram(TAMP)followingactivationforacontingencyoperationformorethan30days
• Foreignmilitarypersonnel(stationedintheU.S.)• LineofDuty(LOD)servicemembers
• WoundedWarriors
ADSMeligibilityisverifiedbyUnitedConcordiauponappointmentrequest.
ADSMsmustbeonactivedutyonthedateprivatesectorcareisreceived.
Program ComponentsTheADDPhastwomajorcomponents:• ADSMswhoarereferredbyamilitarydental
treatmentfacility(DTF);and• ADSMsnotlocatednearaDTF(ie.within50
miles)areconsidered“remote.”Network Requirements• TheADDPrequiresin-networkutilizationviaour
ADDPDentalNetwork;thereisnoout-of-networkbenefit.
• UnitedConcordiaADDPDentalNetworkProvidersarerequiredtoprovideaccessforroutinedentalcarewithin21daysofrequestand28daysofrequestforspecialtycare.
ADDP STAR Providers• Asubsetofpre-selectedproviderswithinthe
ADDPDentalNetwork• Selectedbasedupontheirconsistenttrackrecord
oftreatingasubstantialnumberofADSMswithoutgrievancesorutilizationreviewconcerns,whilecomplyingwiththeADDP’sefficiencyandqualitystandards
Active Duty Dental Program (ADDP)Fast Facts:
substituteforD7140(IVSedationmaybeaddedifthissubstitutionhasoccurred)
• OralsurgeryprocedurecodesD7220,D7230,andD7240mayallbeadequatelysubstitutedforoneanotherwithoutDTFreferralmodificationtoallowfordegreeofdifficultyfluctuations
• OralsurgeryprocedurecodesD7230,D7240,andD7241mayallbeadequatelysubstitutedforoneanotherwithoutDTFreferralmodificationtoallowfordegreeofdifficultyfluctuations
• IVsedationandgeneralanaesthesiaunitsmaybeaddedordeleted
Remote• RemoteADSMscancoordinateroutinecare
throughUnitedConcordia.• TheremoteADSMmustreceiveanACNfrom
UnitedConcordiapriortoreceiptofallprivatesectorcare,exceptemergencies.
• Specialtycare,careinexcessof$750pervisit,ortreatmentplansgreaterthan$1500withinaconsecutive12-monthperiodmustreceiveauthorizationfromUnitedConcordiapriortoreceiptofcare.• Networkdentistscanrequestauthorizationfor
remoteADSMsviaDART+®,whichcanbeaccessedthroughtheADDPwebsite.
ClaimsElectronicclaimsshouldbefiledno sooner than48hoursaftertheappointmentdatetoallowUnitedConcordiatoverifyADSMeligibility.ClaimscannowbesubmittedelectronicallyfromexistingauthorizationsandreferralsinDART+®
• TheACNandDentalReadinessClassificationmustbeincludedoneveryADDPclaim.Claims missing ACNs or Dental ReadinessClassification will deny and require resubmission.Please be sure to enter only numerics in the ACNfield (Letters in the ACN field may cause a claim tosuspend or even reject, especially when submittingclaims electronically.)
Dental Readiness Classification(DRC)DRCsareusedtodetermineiftheADSMisdentallyreadytodeployforworldwideduty.UndertheADDP,thereare3dentalclassificationsthatareused:
Class1:ADSMswithcurrentdentalexaminationswhodonotrequiredentaltreatmentorre-evaluationClass2:ADSMswithcurrentdentalexaminationswhoseoralconditionsareunlikelytoresultindentalemergencieswithin12monthsClass3:ADSMswhorequireurgentoremergentdentaltreatment
ADSMsinClass3doNOTqualifyforworldwidedeploymentandmustreceivenecessarydentaltreatmenttoberatedClass2beforetheyareeligibletodeploy.
Appeals• IftheADSMdoesnotreceiveanauthorization
andACNpriortoreceiptofcare,oriftheprovidersubmitsaclaimforproceduresthatwerenotonthereferral,theclaimmaybedenied
• TherearethreelevelsofappealfortheADDP.TheDTF,ADSMorparticipatingdentist(onbehalfoftheADSM)mayappealaclaimdenialatanyleveloftheprocess
• ADSMsmayappealaclaimbycompletingouronlineappealform
• DentistsmaysubmitanappealonbehalfoftheADSMviaDART+®
• ADSMsordentistsmayalsochoosetosubmitanappealinwriting
Support ServicesPeople:• ADDPDentalProfessionalRelations
Representatives• ADDPCustomerServiceRepresentatives• ADDPDentalCareFinders
Web(www.addp-ucci.com)• ProviderCheckInformation• ProviderDataOnline• ADDPPatientDataTracker• SpeedeClaim®
• ElectronicFundsTransfer(EFT)• DART+®
• ADDPTrainingMaterials• ADDPDentalReferenceGuideValue Added Services• DiscountPricingonSterilizationMonitoring• FreeDavisVisionDiscountProgramforyour
DentalOfficeStaff• DDSLabDiscounts(Receiveexclusivepricingon
dentallabproductsandservices,suchasimplants,aswellascontinuingeducationopportunities)
• EfficientClaim&EncounterSubmissions• ASingleDentalFocus• OnlineAccesstoEligibility,BenefitInformation,
ClaimStatusandCheckDetails• ElectronicFundsTransfer(EFT)foryourclaim
payments(alsoknownasDirectDeposit)
Additional InformationTheADDPwebsite(www.addp-ucci.com)containscomprehensiveprograminformation,anADDPdentistmanual,andaccesstoADDPPatientDataandDART+®.DentalofficesmayusetheirexistingMy Patients’ Benefits loginandpasswordforDART+®andPatientDataTrackeraccess.
Forinformationand/orassistance,dentistscancall(888)286-8454.