AD502: The Mobile Disruption: Why XPages Development is Targeting Mobile First

transcript

John Beck, IBM

John Head, PSC Group, LLC

Agenda

About Us?Mobile State of the Union

Mobile Disruption out

in the Field

The IBM MobileFirst

About Us

About UsJohn Beck, IBM No, I am not very talented at basketball (that's why I have a job at IBM!).

“Who am I?” I am responsible for global sales of IBM's messaging portfolio (Notes & Domino, Traveler, Mobile Connect and

Protector)

Previously, I have held cloud sales, product management, development and support roles within IBM all focused on the IBM

Collaboration Solutions portfolio.

Working with Notes since R3 in 1995 and managed production Domino environment on NT Alpha (really!?!).

Recently moved my family to Wisconsin from Massachusetts (yes it is colder there).

“Why am I here?” As companies analyze their investments in messaging, they are realizing the incredible value that

Domino applications have to their business and processes. They are also looking to shift that investment to new access

modes and transform their end user computing environments.

Follow/contact/link to me:

+1 508.414.0734

twitter.com/jhnbck

http://www.linkedin.com/in/jhnbck

john_beck@us.ibm.com

John Head

jhead@psclistens.com

1051 Perimeter DriveSuite 500Schaumburg, IL 60173

(847) 517-7200

(847) 517-7600 fax

Facebook.com/johndhead

Twitter.com/johnhead

LinkedIN.com/in/johndhead

Slideshare.com/johnhead

Youtube.com/johnhead

www.johndavidhead.com

www.pscgroup.com

Facebook.com/PSCGroup

Twitter.com/PSCGroup

Linkedin.com/company/psc-group-llc

Slideshare.com/PSCGroup

Youtube.com/PSCGroup

Mobile State of the Union

Before we begin …Interacting with us

@johnhead & @jhnbck

#ibmconnect

#free1352

We would love your feedback during the session …

… and please fill out the evaluations!

Polling the Audience

Let’s find out a few things about all of you

Survey Says …Please raise your hand if

You have a Smartphone* with

you at IBM Connect 2014

*Smartphone is a phone with a web browser

capable of displaying modern web pages

(i.e. full fidelity ESPN)

You have multiple mobile

devices with you at IBM Connect

You have left your laptop in your

room for most of IBM Connect

You / Your company has built a

mobile application for your

company using XPages?

company using IBM Portal?

company using IBM Worklight?

native (iOS / Android / Windows

Phone) application?

This is not using HTML … needs to

be native downloadable from the

native device app store

Your company has a BYOD

(Bring Your Own Device)

program.

The polling highlighted a few trends

How mobile devices and applications are becoming standard

Mobile applications are the future

IBM launched IBM MobileFirst to support this sweeping industry change

You – be it if you are a developer / admin / executive / user – are using mobile

7 billion mobile phones on

the planet, with 1.5 billion of

them smartphonesSource: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/

91% of all people on earth

have a mobile phoneSource: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/

More people have cell

phones than running water.

21 Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/

Image: Image courtesy of adamr / FreeDigitalPhotos.net

56% of

people own a

smart phone

Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/

The average mobile phone user

checks their phone 150 times a

That is an average of 158

minutes each and every day on

our smartphones and tablets.

Two hours and seven minutes of

that is in an app, and only 31

minutes is in a browser.

23 Source: http://www.kpcb.com/insights/2013-internet-trends

Image: Image courtesy of adamr / FreeDigitalPhotos.net

75% of all

email is seen

on a mobile

device first –

the #1 email

client in the

world is the

iOS Mail app

80% of time on mobile is

spent inside appsSource: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/

81% of employed adults use at

least one personally owned

electronic device for business

26 Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/

Tablet Sales in Fourth

Quarter Could Surpass

PCs, With Annual Tablet

Sales Set to Eclipse

Computers by 2015

Source: http://allthingsd.com/20130912/tablet-sales-in-fourth-quarter-could-surpass-pcs-with-annual-tablet-sales-set-to-eclipse-computers-by-2015/

Smartphone

sales edged out

feature phones

sales for the first

time in 3Q 2013

Smartphones

are forcing a 2

to 3 year

upgrade cycle

Smartphones are forcing

OS upgrades faster than

ever – nearly 50% of iOS

devices upgraded to iOS 7

in 7 daysSource: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/

By 2018, 70% of the

workforce will use a tablet

or tablet hybrid

By 2017,

90% of the

enterprise

apps will be

both desktop

and mobile,

up from 20%

in 2013

By 2015, 2/3 of the

workforce will own a

smartphone and 40% of the

workforce will be mobile.Source: http://www.corvallisadvocate.com/2013/0523-more-people-have-cell-phones-than-clean-water/

The average CIO

expects to support more

than three smartphone

platforms and many will

have more.

Impact of Mobile in Business

35 Based on 2013 IBM Institute for Business Value Study

73% of mobile leaders had measurable ROI from mobile initiatives.

Impact of Mobile in BusinessTop Concerns of Mobile in the Enterprise:

36 Based on 2013 IBM Institute for Business Value Study

#1 Integration #2 Security

Interesting factoids, but what is driving this?

Convenience Power

Portability Cost

Drive to Mobile

It is the most personal form of computing

We spend nearly half of our Internet time on mobile devices

Convenience Power

Portability Cost

Drive to Mobile

Today's high end devices have more power than laptops from four years ago

Convenience Power

Portability Cost

Drive to Mobile

Easier to hold, and thereby have with you at more times during the day

Convenience Power

Portability Cost

Drive to Mobile

Many are experiencing their first computing experience ONLY on mobile devices

Why do you care?

• ~40% of US shopping on Black Friday was done on mobile devices

Commerce

• Move to remote work is a necessary trend

Workplace Changes

• What's happening at home will happen at work

Consumerization of IT

Mobile Disruption out in the Field

#free1352

Our Partners

PSC’s real world experiences with

• Mobilization

• Application Modernization

• XPages

“The impact of a consumer economy on the

enterprise application space”

Mobile Experience Done Right

Mobile Experience Done Wrong

Mobile Experience Done Really Wrong

I know what your thinking …

Your users aren’t like others.

They use the apps we tell them.

They do all their business

on approved tools.

You're wrong.

More than 50% of business users bypass internal

applications for public tools.

Because the internal tools are:

Too slow

Too restrictive

Not accessible at home

Not on the mobile device

Not Sexy

IF YOU ARE STILL BUILDING NOTES

CLIENT ONLY APPLICATIONS YOU ARE

THE PROBLEM NOT THE SOLUTION

#free1352

The “upwardly mobile” Enterprise

The mobile device is now the #1 used tool for

accessing corporate applications

Mobile access is seen as a cost savings

Native vs. HTML5

56Source: Symantec 2012 Global State of Mobility Survey Infographic

http://www.symantec.com/content/en/us/about/media/pdfs/b-state_of_mobility_survey_2012_infographic.en-us.pdf

The Application Story So Far2013 was the year of the Mobile Application

2013 saw a change in focus in the Notes/Domino world

The fracture of mail and application platforms accelerated

Every discussion PSC had with its customers in 2013 around email was about moving to the

– IBM SmartCloud Notes

– Microsoft Office 365

The Mobile Priority

Not specific to XPages / IBM

Across all our development teams, mobile is now a priority

– Salesforce.com

– SharePoint

– Open Source Solutions (Python, Java, etc.)

Companies of all sizes are prioritizing mobile

2012 – 50% of applications had a mobile interface

2013 – 95% of applications had a mobile interface, 50% were mobile first

What is IBM XPages?Selling the Platform

“XPages is like being a web developer with about 20 open source toolkits

seamlessly bundled into the platform”

XPages was the shift from business analyst turned developer to proper

web developer

This isn’t about Notes & Domino vs. SharePoint

This is about building web applications

What is IBM XPages?How to Explain

Java Application Server

Uses Java Server Faces (JSF)

Uses Modern Web Development Standards

– HTML

– CSS

Allows developers to use

– Java

– JavaScript

Built in Web Library

– Dojo

IBM customizations to speed RAD

– SSJS Libraries

– @Function language

– Extension Library toolkit

– Social Business Toolkit

– Mobile toolkit

“XPages is like being a web developer with about 20 open source toolkits seamlessly bundled into the platform”

What’s Missing?

LotusNotesDomino

What is IBM XPages?The Justification

IBM XWork Server – 8 applications, 1 year, $1,000

Domino Applications of Softlayer – the PaaS / PAYG Future

Web Developers Can Pick Up the Platform

–Java

–JSF

–HTML / Javascript

XPages Mobile DevelopmentThe Secret Sauce

Responsive Design is our friend

New tools have made put XPages development on equal footing with other platforms

– Twitter Bootstrap

– jQuery Mobile

Domino 9.0.1 REST APIs

XPages Developers = Web developers

UX Designers and Proper Testing

Not your typical web application

What most people think of XPages

Building for the tablet

Building for the phone

Application Modernization with PSC

PSC views the process of modernizing

application platforms from a holistic,

enterprise perspective. Building from our Hub

Services, our AMC provides extensive services

in each of three critical areas – providing our

clients with a 360o

View of the process.

Application Modernization, Not Migration

Application Modernization Roadmap

InventoryExisting

Application Portfolio

Categorize and Prioritize

Estimate Modernization

Determine Landing Platform

Network Impact Analysis

Data Center Impact Analysis

Define Security Model on

Landing Platform

EstablishTools &

Standards

Application Transformation

Data Transformation

SunsetLegacy

Environment

Develop Support and Staffing Plan

Application Modernized!

Reduce Licensing of Legacy

Environment

Define Governance

Modify Infrastructure

Establish Development Environment

Specify and Procure

Production Hardware and

Software

Analysis & Design

Prepare for a more data driven, mobile, social and dynamic future

Identify opportunities to enhance processes, workflow and security

Technical Analysis

Business Value Analysis

Cultural Change Analysis

Develop Training Plan and Materials

Train End Users on Modernized

Application

MODERNIZE

Application Modernization & MobilizationNot Migration

There is no tool that magically solves the

migration problem.

From Notes to SharePoint

From Client to Web

From A to B

Tools move data

People improve process and modernization

applications

Starting the Mobile XPages JourneyThe Starting Point

What’s Next?XPages and Worklight coming together

I am a web developer.I build world class apps on #XPages

#free1352 #ibmconnect@johnhead @jhnbck

The IBM MobileFirst Story – and why a XPages Customer/Developer cares

Mobile Adoption Continues to Explode

BillionPersonal

Devices Sold

1 TrillionConnected Devices

41% CAGR

Wearable Wireless

Devices

2013 2014 2015

Mobile Is Changing Interactions Across Industries

Mobile banking transactions

grew at

138% CAGR

from 0.3B in 2008

to 9.4B in 2012

25% of all online search

for travel comes from

a mobile device

1/3 of US citizens access federal

government website

by logging in from phones or

tablets

And Ultimately Changing How Individuals Are Getting Things Done

62% use devices for

work related email

47% use devices to

and write docs

41% use devices to

access work related apps

Developing apps that integrate with information across the enterprise

Infrastructure complexity from multiple device platforms

Unique mobile requirements for employees/workers

New process and business designs required for transformation opportunities

Rapid and disruptive innovation shortening time to value requirements

Clients operate in a “4 screen” world

These Trends Bring Business and IT Challenges

Protection of privacy and confidential information

Policies for client-owned smartphones and tablets

Visibility, security and management of mobile platform requirements

Business & IT Changes

Privacy & Security

Integration

The IBM Institute for Business Value and Oxford Economics Analyzed the Characteristics of Mobile Leaders

Read the report: http://ibm.co/ibvmobile

The study represents 601 mobile strategy experts 1Research was conducted by IBV and Oxford Economics in 1Q13

Industry

Banking 58

Travel and Transportation 54

Automotive 50

Government 50

Healthcare 50

Insurance 50

Telecom 50

Retail 50

Manufacturing 38

Other 51

Market

Mature

50%Growth

Survey Respondent by

What constitutes a mobile strategy leader?

Deliberate

Source: Institute for Business Value, Mobile Enterprise Study

Is aligned to areas where mobile can fundamentally change business processes and models to generate new revenue streams, lower costs or redefine the organization’s role in the value chain

ResourcefulHas designed to leverage common technology tools, partnerships, platforms and development resources across business units

CollaborativeHas an established governance structure for mobile initiatives that involves all relevant stakeholders, including LoB, IT, HR and Marketing

Thorough Takes into account both external as well as internal initiatives

Financially savvy

Ensures that business cases take into consideration both direct costs as well as benefits that accrue in areas not directly bearing the cost of the initiative

Mobile strategy is aligned with the overall business strategy

Organization has clear funding mechanism for mobile initiatives

There is executive-level oversight for mobile initiatives

Organization has a well-defined, enterprise-wise mobile strategy There is an

established governance structure for mobile initiatives

44Source: Institute for Business Value, Mobile Enterprise Study (Percent indicating agree or strongly agree)

Mobile strategy leaders have similarities…

They use mobile to fundamentally TRANSFORM the way they do business

They use insights to ENGAGE their customers wherever they are

They BUILD apps that unlock core business knowledge for mobile uses

They secure and manage the mobile enterprise to OPTIMIZE performance

The Findings Give Us Insight into the Things that Mobile Leaders Are Doing Differently

Those indicating that they excel at integrating existing systems with mobile

Mobile Strategy Leaders

All Others

Users do not forgive you for having something that works on the website but doesn’t work on the iPhone app.Chief Architect, Travel services company

Those indicating that they are effective at addressing mobile data security issues

All Others

Our main challenges are data, security, privacy, and intellectual property risk. As vehicles collect more and more data, we will be challenged with determining the owner of the data and what is personal versus private. Director Strategy and Planning, Global IT, Automotive

Those indicating that they are effective at taking action based on mobile data

All Others

Make sure the voice of the customer is heard by the engineerSenior Advisor, Consumer Electronics company

Those indicating that mobile is fundamentally changing the way their organization does business

All Others

If we don’t invest in mobile, over time we will reduce our ability to acquire new customers and make acquisitions; our customer metrics will decline.Head of Group Digital Deployment, Banking

Connectwith customers

in context

Engage

Backed by these findings we have identified a 4 part strategic approach to helping our clients put their businesses in motion

Create new value at the moment of awareness

Develop and runapplications

Integrate mobileinto the fabric of the organization

Transform

Optimize

SolutionUsing the IBM Worklight mobile platform, the organization can develop and deploy hybrid HTML5 applications to deliver content across multiple mobile platforms.

BenefitsReduces multiplatform development costs by 60 percent when developing for five platforms

ChallengesRohde & Schwarz wanted to create a mobile enterprise infrastructure that would help it support multiple devices and create applications for customers, partners and employees

Rohde & Schwarz cuts mobile development costs by 60 percent. The IBM Worklight platform facilitates rapid mobile application development

Develop and runapplications

Challenges

The hospital wanted to update its mobile environment to improve care quality, medical staff productivity and operating cost reduction.

Kochi Medical School Hospital improves care quality while cutting costs using Mobile Enterprise Services

BenefitsLower per-device expense helps reduce maintenance costs and equip a larger pool of employees.

Cloud based architecture maintains a security-rich environment for medical information which extends to, but is not stored on, mobile devices.

SolutionIBM helped the hospital to restructure its architecture to take advantage of Apple iPod touch devices, offering a more intuitive user interface, lower maintenance costs and a broader range of applications.

Integrate mobileinto the fabricof the organization

ChallengesAmidst the rapid adoption of mobile banking, ING DIRECT Canada needed to be nimble and be able to change and adapt to consumer preferences quickly.

Mobile innovations at ING DIRECT Canada make consumer banking available any time, any place

SolutionDeveloped a long-term, mobile architecture that could offer consistent value to clients, support multiple mobile devices, fast-track the delivery of new features, and do it all securely.

BenefitsOrange Snapshot gives mobile consumers a complete and simplified view of all their accounts, as well as bill payment and email money transfers, in two easy clicks.

Customers can easily and securely access their ING DIRECT account information from within Facebook’s social networking site.

Ford Motor Co. enables mobile user experience with M2M technologies Create new value

at the moment of awareness

ChallengesIncreasingly sophisticated mobile technologies continues to raise the bar on drivers’ expectations for their vehicles and their driving experience. Ford needed to provide its customers with safer, simpler ways to connect with in-vehicle technologies and their digital lives.

Benefits

Ford improved tracking of maintenance issues and vehicle owner behaviors and increased customer satisfaction by enabling vehicles to self-diagnose and report incipient maintenance issues

SolutionFord implemented IBM WebSphere software, which helps enable the company to build, manage the mobility functions that enhances the mobile experience for the customers and increase the service predictability

Domino applications built with XPages Mobile

Hendricks Regional Health

Using XPages to improve staff scheduling and communication, mobile

access to field protocols for EMTs, an insulin drip calculator and more

Click → Link to case study

Imaging Business Machines, LLC.

Using XPages to modernize existing business applications

XPages mobile controls provide mobile access to VCC's Endeavor project

management solution

XPages plus Teamstudio Unplugged allows employees to perform energy

assessments offline with their mobile devices

IBM Xpages Applications In The Cloud

An Expressway for bringing Domino Applications to the

New or existing customer applications

ISV solutions

Leveraging the IBM SoftLayer cloud infrastructure

Automated, Highly Available

Worldwide data center presence

Pay per use and scale as needed

Work with ISSC and IBM Business Partners to

customize and manage

Based on

Industry Solutions

IBM & Partner Applications

Banking Insurance Transport Telecom GovernmentRetail Healthcare Automotive

Application & Data Platform

Cloud & Managed Services

Devices Network Servers

Develo

Management AnalyticsSecurity

Offering Portfolio

Final Thoughts

Access Connect Online to complete your session

surveys using any:

– Web or mobile browser

– Connect Online kiosk onsite

I am a web developer.I build world class apps on #XPages

#free1352 #ibmconnect

@johnhead @jhnbck

Acknowledgements and Disclaimers

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

IBM, the IBM logo, ibm.com, IBM Notes, IBM Domino, and Xpages are trademarks or registered trademarks of International Business Machines Corporation in the United States, other

countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol (® or ™), these symbols indicate U.S.

registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A

current list of IBM trademarks is available on the Web at “Copyright and trademark information” at www.ibm.com/legal/copytrade.shtml

Other company, product, or service names may be trademarks or service marks of others.

Availability. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates.

The workshops, sessions and materials have been prepared by IBM or the session speakers and reflect their own views. They are provided for informational purposes only, and are neither

intended to, nor shall have the effect of being, legal or other guidance or advice to any participant. While efforts were made to verify the completeness and accuracy of the information

contained in this presentation, it is provided AS-IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise

related to, this presentation or any other materials. Nothing contained in this presentation is intended to, nor shall have the effect of, creating any warranties or representations from IBM or

its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.

All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and

performance characteristics may vary by customer. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you

will result in any specific sales, revenue growth or other results.

AD502: The Mobile Disruption: Why XPages Development is Targeting Mobile First

Technology