Post on 27-Mar-2018
transcript
ORCHESTRATE. ACCELERATE. LIBERATE.
AIA Integration with Ebusiness Suite R12.1.3
Author Name: Thiruselvam V
Nov 9, 2013
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
Industry Experience
Discrete Manufacturing, Process Manufacturing, Health Care, Telecom, Education, Financial Services and Pharmaceutical
Has over 20 years of experience in IT and lead teams in various roles with overall responsibility. Experience includes people management, consulting services, practice management, project management and service delivery engagement, customer support relationship, operations and global blended delivery methodologies. Technical experience includes major areas in Ebusiness Suite Implementation, Ebusiness Suite Production Support 24 x7 environments, Oracle Applications and Database Upgrades of various release, Platform Migration Projects, Fusion Middleware, Non ERP areas includes such as Demantra, Middleware, Agile and Siebel.
About the Speaker
Thiruselvam V, DBA Manager, KBACE Technologies Private Ltd
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
Agenda
Enterprise Challenges
Traditional Approach
Need of AIA
Introduction AIA
AIA Integration Values
AIA Architecture
How AIA is Delivered
Installation Requirements for AIA PIP
A Generic Flow
Key Business Requirements
AIA User Process Flow
Business Scenarios
Benefits of Solution
Other integrations
Q & A
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
Enterprise Challenge Applications
Depts
./U
sers
D
ata
Division 1
Sales Operations Accounting
Mfg CRM
Financials Order Mgmt
Division 2
Sales Operations Accounting
Mfg CRM
Financials Order Mgmt
Partner System
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
Traditional Approach
5
Traditional approach wherein the data integrations across disparate systems are point-to-point, rigid, and costly to maintain
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
Need for AIA
6
Most organizations are saddled with a very heterogeneous systems 1
High levels of complexity in executing business processes 2
High operating costs 3
AIA drastically reduce the TCO 4
Approx. 70% cost goes on maintenance and only 30% for new capabilities 5
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
Introduction AIA
7
AIA
• E-Business Suite customers make use of AIA PIP integration for
their various business integration needs
• Business case that requires Application to Application integration
between two different flavours would employ Application
Integration Architecture
• AIA PIP provides an open, standards-based framework for creating
cross-application business processes that support the way
organization run their business today
• Offers pre-built integrations, allowing for rapid implementation of
mission critical business processes
• Business processes that require custom integration solutions can
also be achieved
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
Transformations Often Resemble “Science Projects”
Mfg CRM
Financials Order Mgmt
Mfg CRM
Financials Order Mgmt
Partner System
Division 1
Sales Operations Accounting
Division 2
Sales Operations Accounting
Heterogeneous Systems Complexity, High Cost
Proprietary Technologies Closed, Difficult to Partner
Point-to-Point Integration Rigidity, Slow to Adapt
Technology Shortcoming Business Impact
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
AIA Integration Value
9
Application Integration Architecture
Oracle increases value with
pre-packaged & sustainable integrations
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
BPEL Process Manager
Enterprise Service Bus
Data Integration
AIA Abstraction Layer Concept
AIA Enterprise Business Objects & Services Layer
Customer Sales Order Invoice…
Optimize Offer
Forecast Demand
Capture Order
Pick, Pack, Ship
Billing Deduction
& Settlement
Siebel CRM
E-Business Suite
SAP Custom App
Composite UI
Application Business Connector Service
API or Web Service
JMS or WSIF
API or Web Service
• Common objects, standardized business services
• Re-usable, loosely coupled services to support one to many
• Leverage AIA UI service SDK to build composite tasks
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
How AIA Is Delivered
Process Integration Packs
• Loosely coupled composite business processes
Foundation Packs
• Comprehensive business process composition framework
Direct Integration
s
Supports • Modernizing apps • Consolidating systems / MDM • Improving/Extending
processes
Oracle Application Integration Architecture Direct Integrations
Manage. Pre-built integrations to support data flows between systems
Process Integration Packs
Optimize. Pre-built composite business processes across enterprise Applications
Foundation Packs
Standardize. Common Object and Shared Service Library with supporting SOA programming model and best practice implementation methods
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
Installation Requirements for AIA PIP
12
Installation Requirements
• Oracle Lead to Order Integration Pack for Oracle CRM On-Demand
and Oracle Business Suite was implemented
• Following installation steps are mandatory for the intended
functionality to work
Oracle E-Business Suite Install 12.1.3
Oracle WebLogic Server 10.3.5
Oracle SOA Suite 11.1.1.5
Oracle AIA Foundation pack Install 3.1
Oracle AIA PIP Integration
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
A Generic Flow (Lead to Order)
13
Lead, Account, Contact and Opportunity Management
Opportunity
Customer (Accounts/Contacts)
Product
Oppty-to-
Quote
Flow Yes
HTML Quote?
HTML Quote
No
OM Quote
QM Order
Purchasing
Account Receivables
Indirect Integration Legend CRM On Demand Oracle E- Business Suite Shared Data
Oppty-to-Quote
One-Way Sync EBS>OD
Bi-Dir Sync EBS<> OD
Oppty-to-Order
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
Key Business Requirements
14
Business Requirements
E- Business Suite needs to extend CRM functionality to sales teams
Ensure high levels of data integrity and governance over key business
processes across front and back offices
Synchronization of customer and product data and integrated
• Opportunity-to-quote or • Opportunity-to-order management
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
AIA User Process Flow
15
User logs in to CRM On-
Demand
Create an opportunity
Click on view
Ebusiness Suite link
It pops up Ebusiness Suite page
End User enters
authentication
Opportunity appears in Ebusiness
Suite E-
Business Suite
R12.1.3
Fusion
Middleware
Siebel CRM On-Demand
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
Business Scenarios (Oracle Lead to Order)
16
Master data flow batch load customer data
Transactional flow (Create, Update and Synchronize)
Ste
p 1
Batch Load Account Info from Ebiz to CRMOD
Batch Load Account Info from Ebiz to CRMOD
Ste
p 2
Create Account Info
Upgrade
Account Info
Synchronize Account Info
Can be performed in
Ebiz or CRMOD
Bidirectional Flow
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
Business Scenarios (Contd…)
17
Master data flow batch load product data
Transactional flow (Create, Update and Synchronize)
Ste
p 1
Batch Load Product Info from Ebiz to CRMOD
Performed from Ebiz to CRMOD
Ste
p 2
Create Product Info
Upgrade Product
Info Synchronize Product
Info
Unidirectional flow from Ebiz or CRMOD
Changes made to product in CRMOD
are not synchronized with
Ebiz
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
Business Scenarios (Contd…)
18
Generate Sales Quotes or Sales Orders in Ebusiness Suite
Generate Sales Order/Sales Quote based on Sales Opportunities’ in CRMOD
Enables to create Sales Quote based on CRM HTML Quoting module or OM Sales order based
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
Benefits of Solution
19
B
en
efi
ts
• Ability to generate sales quotes or sales orders in Oracle E-Business Suite
• This is achieved based on sales opportunities' in the CRM On Demand system
• Provides foundation for the development of more;
Complete lead-to-order integrations
Reduced order errors through the elimination of manual front office to back office transformations
© KBACE Technologies, Inc. 1998-2013 All Rights Reserved
Other Integration in AIA
20
• Agile PLM integration with E- Business Suite
• Key functionalities Manufacturing release of new product definition and product
launch
Change management of previously launched products
Bidirectional synchronization of engineering change status and material attribute info from E- Business Suite to Agile PLM
Monitoring and control of the change processing and validation