Post on 20-Aug-2015
transcript
Media and Publishing
SolutionOn understanding the client's business challenges and requirements, CIGNEX Datamatics recommended an integrated solution using Alfresco content management system (CMS) as the content repository, Drupal web content management (WCM) as the content authoring layer and Drupal with ASP as the content presentation layer. The client was very happy with the solution proposed by CIGNEX Datamatics based on Alfresco and Drupal and chose CIGNEX Datamatics as the solution provider.
America I Asia I Australia I Europe
ClientThe city on the west coast of US, established in 1866, has 3 colleges, 4 hospitals, approx. 100 restaurants, 4 libraries, 19 parks and 10 shopping malls with an estimated population of 109,000. The city has more than 200 small & medium businesses and is very popular among visitors/tourists.
Case Study
ChallengesThe client faced the below problems with their existing platform
- Outdated content and multiple websites§ Difficulty in managing and updating content § Redundant content across sub-sites leading to low traffic
- High maintenance, infrastructure, and support costs
IndustryPublic Services
Alfresco and Drupal based e-Governance Portal
Technology
AlfrescoDrupalWeb 2.0 featuresShare analytics
Business NeedThe client wanted to redesign the e-governance portal to provide comprehensive information about the city, various departments and associated services to residents, businesses and visitors
- Provide user friendly online services, such as filing police reports & complaints, payment of utility bills, parking tickets, e-recreation registration, etc.
Americas I Asia I Australia I Europe
Results
Alfresco – Drupal based solution increased visibility as web visits peaked by 70% due to up to date content on city's developments and happenings. There also was an increase in adoption of online services among residents and businesses.
Key BenefitsThe Alfresco + Drupal based portal and CMS deployment helped the client achieve the following benefits:
- Cost reduction§ Over 50% savings on infrastructure alone through single hosting and consolidation of sub-
websites into a single portal
- The content in the website was up to date and was more engaging for the end users
Key Features- Feature-rich city website (e-governance portal) with a collaborative community features
§ Web 2.0 features – blogs, forums, syndication, email alerts, rating, bookmarks & share with various social sites
§ Online services for city residents and business community
- A well-defined content management and page management leading to an excellent administration & site visitor experience§ Easy customization & management for system admin and community moderator§ Content with a pre-defined release and expiration settings
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