Measure It! Turning Data Into DollarsSheri Chaney Jones
“What has already happened that will create the future?”
-- Peter Drucker
Change is the Only Way to
Success
High Performance Measurement
Cultures
Efficiencie
s
External R
elations
Internal Relations
Increase
d Revenues
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100% 87% 81% 81%62%
37%42%
30%18%12%
50%
12% 12%
High Performance and Social Sector Results
High Culture
Moderate Culture
Low Culture
High Cul-ture; 25%
Moderate/Low Culture, 75%
There are NO correlations between size and budget and high-performance
cultures!
Impact
Data-Driven
Leadership Developme
nt
Culture of Excellence
“Hidden” Success Factors
Change Your Mindset
Change Your Results
Five Strategies for Turning Data into Dollars
Culture
Clarify
CaptureCommunicate
Change/ Celebrate
1. Create a data-driven
culture
2. Clarify Your
Mission
Stop Counting Hamburgers,Start Measuring Your True Profit (i.e. Outcomes)
33,000,000 burgers daily 350,000 burgers daily
3. Capture your results
4. Communicat
e your impact
Translate Outcomes into $$$
Value and Impact
Research
OutcomesOutputs
$250 Million in Savings
5. Celebrat
e and Change
Is it Time to Leap?