An Organized Approach to Healthcare Content Marketing€¦ · 02/02/2015  · @DeloitteHealth:...

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© 2013 Capstrat LLC. All Rights Reserved.

An Organized Approach to Healthcare

Content Marketing

February 19, 2015

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What’s driving marketing communications today?

1. Media Convergence

2. Content with Purpose

3. Analytics Driven

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Media Convergence

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Media Convergence

PAID MEDIA

OWNED MEDIA

EARNED MEDIA

Visibility

Weaknesses Strengths

Control

Credibility

Visibility

Control

Credibility

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Content with Purpose

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Analytics Driven

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Using Content to Rebrand and Reposition

UF Health

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There were two distinct brands within the system

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One over-arching brand was created

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Patient stories served as content

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Stories were told across multiple media platforms

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Good content was shared by employees

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Good content results in favorable outcomes

163 COMMENTS

2,942 LIKES

277 SHARES

820,000 REACHED

2,487 NEW FANS

12,651 VIDEO VIEWS

20,796 PHOTO VIEWS

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Using Content to Establish Thought Leadership

Deloitte Health

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Core content was parsed into smaller, specialized segments

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Infographics illustrated long-form content for short attention spans

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Content was used to engage audiences through LinkedIn polling

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@DeloitteHealth: Steps to Enhanced Content Marketing

Dbriefs

Socializing Dbriefs and webinars

•Assign hashtags to track conversations

•Live tweet webinar content

•Follow participants and generate leads

Studies

Socializing studies

•Optimize format for social platforms

•Utilize relevant hashtags and existing conversations

• Identify and promote to social influencers

Conferences

Socializing conferences

•Monitor and use conference hashtags

•Follow and connect with conference attendees

•Align collateral and messaging with social efforts

Opportunities to

engage

Identifying opportunities to connect

•Track current conversations

• Identify opportunities to respond or offer relevant information

•Generate traffic to website or blog

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Actual results after smart targeting

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Using Content to Increase Patient Enrollment

Carolina Advanced Health

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For Carolina Advanced Health, an innovative

collaboration between UNC HealthCare and

BCBSNC, non-traditional media drove patients to a

non-traditional practice.

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© 2013 Capstrat LLC. All Rights Reserved.

© 2013 Capstrat LLC. All Rights Reserved.

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The campaign more than doubled the number of

patients in the first six weeks, setting the practice on

a path to reach its goal by year end.

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Thank You

Angela Connor, SVP , Group Director, Media Kelly Calabria, SVP, Group Director, Healthcare