A.T. Kearney Consumers@250 (November 2017)

Post on 21-Jan-2018

138 views 0 download

transcript

Consumers250 Request a briefing

Consumers250

2026 will be the first six-generationconsumer market

Source US Census Bureau

SilentGeneration

AlphaGeneration

BabyBoomers Gen X

Millennials Gen Z

1928ndash1945

2017ndash

1946ndash1964 1965ndash1980

1981ndash1997 1998ndash2016

14 million 43 million66 million 65 million 80 million 82 million

Request a briefing

Their journeyto 2026 will bemarked by thetension betweenaluence andinfluence

Consumers250 Request a briefing

Consumers250

Massproduction

Massmarketing

Massdistribution

In the Aluence model mass marketshave thrived on three assumptions

Request a briefing

Consumers250 Request a briefing

An emerging Influencemodel with the individualat the center will challengethese assumptions

Influence is the ability to movemarkets with the outsized powerof an individual voice

Consumers250 Request a briefing

Demographicshifts

Hyper-connectivity

Evolvingconsumption

patterns

The drivers of change arehappening today

Consumers250 Request a briefing

Demographic and economic trendsare challenging the Aluence model

Bigger Older More diverse

Less traditional More unequal More urban

Consumers250 Request a briefing

Source AT Kearney NPD Survey

All generations are approachingconstant connectivityDaily connectivity by generation How often do you connect to the Internet

Constantly connected

SilentGeneration

BabyBoomers

Gen XMillennialsGen Z

292911106

Sporadically connected

7171899094

Consumers250 Request a briefing

The signals of evolving consumptionpatterns are already here

Access over ownership Experience over ldquosturdquo

Convenienceand community Values vs value

Consumers250 Request a briefing

The result a fundamental change

Consumers

Consumption drivers

Relationships

Business models

Marketing

Need to understand

Aluence model

ldquoI am what I ownrdquo

Value

Transaction-based

Static

One size fits all

The big trends

Influence model

ldquoI am what I dordquo

Values

Trust-based

Dynamic

Personalized

The signals

AT Kearney is a leading global management consulting firm with oices in 40 countries Since 1926 we have been trusted advisors to the worldrsquos foremost organizations AT Kearney is a partner-owned firm committed to helping clients achieve immediate impact and growing advantage on their most mission-critical issues For more information visit wwwatkearneycom

Request a briefing Read more insights

AT Kearneyrsquos Consumers250examines the future state of retail andconsumers For more information

Consumers250

Consumers250

2026 will be the first six-generationconsumer market

Source US Census Bureau

SilentGeneration

AlphaGeneration

BabyBoomers Gen X

Millennials Gen Z

1928ndash1945

2017ndash

1946ndash1964 1965ndash1980

1981ndash1997 1998ndash2016

14 million 43 million66 million 65 million 80 million 82 million

Request a briefing

Their journeyto 2026 will bemarked by thetension betweenaluence andinfluence

Consumers250 Request a briefing

Consumers250

Massproduction

Massmarketing

Massdistribution

In the Aluence model mass marketshave thrived on three assumptions

Request a briefing

Consumers250 Request a briefing

An emerging Influencemodel with the individualat the center will challengethese assumptions

Influence is the ability to movemarkets with the outsized powerof an individual voice

Consumers250 Request a briefing

Demographicshifts

Hyper-connectivity

Evolvingconsumption

patterns

The drivers of change arehappening today

Consumers250 Request a briefing

Demographic and economic trendsare challenging the Aluence model

Bigger Older More diverse

Less traditional More unequal More urban

Consumers250 Request a briefing

Source AT Kearney NPD Survey

All generations are approachingconstant connectivityDaily connectivity by generation How often do you connect to the Internet

Constantly connected

SilentGeneration

BabyBoomers

Gen XMillennialsGen Z

292911106

Sporadically connected

7171899094

Consumers250 Request a briefing

The signals of evolving consumptionpatterns are already here

Access over ownership Experience over ldquosturdquo

Convenienceand community Values vs value

Consumers250 Request a briefing

The result a fundamental change

Consumers

Consumption drivers

Relationships

Business models

Marketing

Need to understand

Aluence model

ldquoI am what I ownrdquo

Value

Transaction-based

Static

One size fits all

The big trends

Influence model

ldquoI am what I dordquo

Values

Trust-based

Dynamic

Personalized

The signals

AT Kearney is a leading global management consulting firm with oices in 40 countries Since 1926 we have been trusted advisors to the worldrsquos foremost organizations AT Kearney is a partner-owned firm committed to helping clients achieve immediate impact and growing advantage on their most mission-critical issues For more information visit wwwatkearneycom

Request a briefing Read more insights

AT Kearneyrsquos Consumers250examines the future state of retail andconsumers For more information

Consumers250

Their journeyto 2026 will bemarked by thetension betweenaluence andinfluence

Consumers250 Request a briefing

Consumers250

Massproduction

Massmarketing

Massdistribution

In the Aluence model mass marketshave thrived on three assumptions

Request a briefing

Consumers250 Request a briefing

An emerging Influencemodel with the individualat the center will challengethese assumptions

Influence is the ability to movemarkets with the outsized powerof an individual voice

Consumers250 Request a briefing

Demographicshifts

Hyper-connectivity

Evolvingconsumption

patterns

The drivers of change arehappening today

Consumers250 Request a briefing

Demographic and economic trendsare challenging the Aluence model

Bigger Older More diverse

Less traditional More unequal More urban

Consumers250 Request a briefing

Source AT Kearney NPD Survey

All generations are approachingconstant connectivityDaily connectivity by generation How often do you connect to the Internet

Constantly connected

SilentGeneration

BabyBoomers

Gen XMillennialsGen Z

292911106

Sporadically connected

7171899094

Consumers250 Request a briefing

The signals of evolving consumptionpatterns are already here

Access over ownership Experience over ldquosturdquo

Convenienceand community Values vs value

Consumers250 Request a briefing

The result a fundamental change

Consumers

Consumption drivers

Relationships

Business models

Marketing

Need to understand

Aluence model

ldquoI am what I ownrdquo

Value

Transaction-based

Static

One size fits all

The big trends

Influence model

ldquoI am what I dordquo

Values

Trust-based

Dynamic

Personalized

The signals

AT Kearney is a leading global management consulting firm with oices in 40 countries Since 1926 we have been trusted advisors to the worldrsquos foremost organizations AT Kearney is a partner-owned firm committed to helping clients achieve immediate impact and growing advantage on their most mission-critical issues For more information visit wwwatkearneycom

Request a briefing Read more insights

AT Kearneyrsquos Consumers250examines the future state of retail andconsumers For more information

Consumers250

Consumers250

Massproduction

Massmarketing

Massdistribution

In the Aluence model mass marketshave thrived on three assumptions

Request a briefing

Consumers250 Request a briefing

An emerging Influencemodel with the individualat the center will challengethese assumptions

Influence is the ability to movemarkets with the outsized powerof an individual voice

Consumers250 Request a briefing

Demographicshifts

Hyper-connectivity

Evolvingconsumption

patterns

The drivers of change arehappening today

Consumers250 Request a briefing

Demographic and economic trendsare challenging the Aluence model

Bigger Older More diverse

Less traditional More unequal More urban

Consumers250 Request a briefing

Source AT Kearney NPD Survey

All generations are approachingconstant connectivityDaily connectivity by generation How often do you connect to the Internet

Constantly connected

SilentGeneration

BabyBoomers

Gen XMillennialsGen Z

292911106

Sporadically connected

7171899094

Consumers250 Request a briefing

The signals of evolving consumptionpatterns are already here

Access over ownership Experience over ldquosturdquo

Convenienceand community Values vs value

Consumers250 Request a briefing

The result a fundamental change

Consumers

Consumption drivers

Relationships

Business models

Marketing

Need to understand

Aluence model

ldquoI am what I ownrdquo

Value

Transaction-based

Static

One size fits all

The big trends

Influence model

ldquoI am what I dordquo

Values

Trust-based

Dynamic

Personalized

The signals

AT Kearney is a leading global management consulting firm with oices in 40 countries Since 1926 we have been trusted advisors to the worldrsquos foremost organizations AT Kearney is a partner-owned firm committed to helping clients achieve immediate impact and growing advantage on their most mission-critical issues For more information visit wwwatkearneycom

Request a briefing Read more insights

AT Kearneyrsquos Consumers250examines the future state of retail andconsumers For more information

Consumers250

Consumers250 Request a briefing

An emerging Influencemodel with the individualat the center will challengethese assumptions

Influence is the ability to movemarkets with the outsized powerof an individual voice

Consumers250 Request a briefing

Demographicshifts

Hyper-connectivity

Evolvingconsumption

patterns

The drivers of change arehappening today

Consumers250 Request a briefing

Demographic and economic trendsare challenging the Aluence model

Bigger Older More diverse

Less traditional More unequal More urban

Consumers250 Request a briefing

Source AT Kearney NPD Survey

All generations are approachingconstant connectivityDaily connectivity by generation How often do you connect to the Internet

Constantly connected

SilentGeneration

BabyBoomers

Gen XMillennialsGen Z

292911106

Sporadically connected

7171899094

Consumers250 Request a briefing

The signals of evolving consumptionpatterns are already here

Access over ownership Experience over ldquosturdquo

Convenienceand community Values vs value

Consumers250 Request a briefing

The result a fundamental change

Consumers

Consumption drivers

Relationships

Business models

Marketing

Need to understand

Aluence model

ldquoI am what I ownrdquo

Value

Transaction-based

Static

One size fits all

The big trends

Influence model

ldquoI am what I dordquo

Values

Trust-based

Dynamic

Personalized

The signals

AT Kearney is a leading global management consulting firm with oices in 40 countries Since 1926 we have been trusted advisors to the worldrsquos foremost organizations AT Kearney is a partner-owned firm committed to helping clients achieve immediate impact and growing advantage on their most mission-critical issues For more information visit wwwatkearneycom

Request a briefing Read more insights

AT Kearneyrsquos Consumers250examines the future state of retail andconsumers For more information

Consumers250

Consumers250 Request a briefing

Demographicshifts

Hyper-connectivity

Evolvingconsumption

patterns

The drivers of change arehappening today

Consumers250 Request a briefing

Demographic and economic trendsare challenging the Aluence model

Bigger Older More diverse

Less traditional More unequal More urban

Consumers250 Request a briefing

Source AT Kearney NPD Survey

All generations are approachingconstant connectivityDaily connectivity by generation How often do you connect to the Internet

Constantly connected

SilentGeneration

BabyBoomers

Gen XMillennialsGen Z

292911106

Sporadically connected

7171899094

Consumers250 Request a briefing

The signals of evolving consumptionpatterns are already here

Access over ownership Experience over ldquosturdquo

Convenienceand community Values vs value

Consumers250 Request a briefing

The result a fundamental change

Consumers

Consumption drivers

Relationships

Business models

Marketing

Need to understand

Aluence model

ldquoI am what I ownrdquo

Value

Transaction-based

Static

One size fits all

The big trends

Influence model

ldquoI am what I dordquo

Values

Trust-based

Dynamic

Personalized

The signals

AT Kearney is a leading global management consulting firm with oices in 40 countries Since 1926 we have been trusted advisors to the worldrsquos foremost organizations AT Kearney is a partner-owned firm committed to helping clients achieve immediate impact and growing advantage on their most mission-critical issues For more information visit wwwatkearneycom

Request a briefing Read more insights

AT Kearneyrsquos Consumers250examines the future state of retail andconsumers For more information

Consumers250

Consumers250 Request a briefing

Demographic and economic trendsare challenging the Aluence model

Bigger Older More diverse

Less traditional More unequal More urban

Consumers250 Request a briefing

Source AT Kearney NPD Survey

All generations are approachingconstant connectivityDaily connectivity by generation How often do you connect to the Internet

Constantly connected

SilentGeneration

BabyBoomers

Gen XMillennialsGen Z

292911106

Sporadically connected

7171899094

Consumers250 Request a briefing

The signals of evolving consumptionpatterns are already here

Access over ownership Experience over ldquosturdquo

Convenienceand community Values vs value

Consumers250 Request a briefing

The result a fundamental change

Consumers

Consumption drivers

Relationships

Business models

Marketing

Need to understand

Aluence model

ldquoI am what I ownrdquo

Value

Transaction-based

Static

One size fits all

The big trends

Influence model

ldquoI am what I dordquo

Values

Trust-based

Dynamic

Personalized

The signals

AT Kearney is a leading global management consulting firm with oices in 40 countries Since 1926 we have been trusted advisors to the worldrsquos foremost organizations AT Kearney is a partner-owned firm committed to helping clients achieve immediate impact and growing advantage on their most mission-critical issues For more information visit wwwatkearneycom

Request a briefing Read more insights

AT Kearneyrsquos Consumers250examines the future state of retail andconsumers For more information

Consumers250

Consumers250 Request a briefing

Source AT Kearney NPD Survey

All generations are approachingconstant connectivityDaily connectivity by generation How often do you connect to the Internet

Constantly connected

SilentGeneration

BabyBoomers

Gen XMillennialsGen Z

292911106

Sporadically connected

7171899094

Consumers250 Request a briefing

The signals of evolving consumptionpatterns are already here

Access over ownership Experience over ldquosturdquo

Convenienceand community Values vs value

Consumers250 Request a briefing

The result a fundamental change

Consumers

Consumption drivers

Relationships

Business models

Marketing

Need to understand

Aluence model

ldquoI am what I ownrdquo

Value

Transaction-based

Static

One size fits all

The big trends

Influence model

ldquoI am what I dordquo

Values

Trust-based

Dynamic

Personalized

The signals

AT Kearney is a leading global management consulting firm with oices in 40 countries Since 1926 we have been trusted advisors to the worldrsquos foremost organizations AT Kearney is a partner-owned firm committed to helping clients achieve immediate impact and growing advantage on their most mission-critical issues For more information visit wwwatkearneycom

Request a briefing Read more insights

AT Kearneyrsquos Consumers250examines the future state of retail andconsumers For more information

Consumers250

Consumers250 Request a briefing

The signals of evolving consumptionpatterns are already here

Access over ownership Experience over ldquosturdquo

Convenienceand community Values vs value

Consumers250 Request a briefing

The result a fundamental change

Consumers

Consumption drivers

Relationships

Business models

Marketing

Need to understand

Aluence model

ldquoI am what I ownrdquo

Value

Transaction-based

Static

One size fits all

The big trends

Influence model

ldquoI am what I dordquo

Values

Trust-based

Dynamic

Personalized

The signals

AT Kearney is a leading global management consulting firm with oices in 40 countries Since 1926 we have been trusted advisors to the worldrsquos foremost organizations AT Kearney is a partner-owned firm committed to helping clients achieve immediate impact and growing advantage on their most mission-critical issues For more information visit wwwatkearneycom

Request a briefing Read more insights

AT Kearneyrsquos Consumers250examines the future state of retail andconsumers For more information

Consumers250

Consumers250 Request a briefing

The result a fundamental change

Consumers

Consumption drivers

Relationships

Business models

Marketing

Need to understand

Aluence model

ldquoI am what I ownrdquo

Value

Transaction-based

Static

One size fits all

The big trends

Influence model

ldquoI am what I dordquo

Values

Trust-based

Dynamic

Personalized

The signals

AT Kearney is a leading global management consulting firm with oices in 40 countries Since 1926 we have been trusted advisors to the worldrsquos foremost organizations AT Kearney is a partner-owned firm committed to helping clients achieve immediate impact and growing advantage on their most mission-critical issues For more information visit wwwatkearneycom

Request a briefing Read more insights

AT Kearneyrsquos Consumers250examines the future state of retail andconsumers For more information

Consumers250

AT Kearney is a leading global management consulting firm with oices in 40 countries Since 1926 we have been trusted advisors to the worldrsquos foremost organizations AT Kearney is a partner-owned firm committed to helping clients achieve immediate impact and growing advantage on their most mission-critical issues For more information visit wwwatkearneycom

Request a briefing Read more insights

AT Kearneyrsquos Consumers250examines the future state of retail andconsumers For more information

Consumers250