4) SUSTAIN 5) SYSTEMIZE

2) Assess Your Structure

3) Deploy Your Staffing

Business 5s (B5s)3 ACTION Steps 2 SUSTAINMENT Steps

1) Refresh Your Strategy A Cultural Engagement Process

will Deploy Tactics cross-functionally

and create “Behavioral Pull”

Lean Process Design is used to adjust key processes in support of the strategy and

align them with your performance metrics

Strategy

S W T

S1 - Strategy

S W T3) Develop a list of:

TransformationalObjectives

4) Identify:Project Teams, Metrics, and Objective Timing

2) Identify Your Organizations:1) Define the Business “Current State:” *Sales Performance*Competitors*Product Offerings*Metrics

5) Turn ACTIONS into a Tactical Plan with Deployment

1) Review Your Strategic needs 2) Inventory your:

S2 - Structure

Creating Organizational Alignment around the strategy!

3) Perform functional assessments

4) Find your GAPS from: Structure

to Strategy

5) Acquire / Re-allocate resources to fill gaps:*Leadership *Technical *Cross-functional

Staffing

A) Do a 3600 Review of

the Managemen

t Organization

ADAPT - The Associate Development Assessment Process +Training

B) ID both high

potential candidates

and performance

concerns

C) Review performan

ce assessmen

t results

D) Review

structural gaps list

E) Allocate staffing, fill skills and leadership

gaps

S3 - Staffing

2) Response - Design and integrate the triggers (requests for response)

Behavioral Pull applies the principles of Lean Pull systems to the behaviors of your work teams.

1) Define what Normal and Abnormal looks like for each critical process

3) Provide - Identify the response TIME allowable and the BEHAVIORS necessary to return the process to normal. Train associates in them.

4) Guide – Use visual cues and other tools to remind associates on how to resolve the abnormality.

S3 – Behavioral Pull

S4 – Social Sustainability

It’s ALL about Building

Engagement!

Enlisting your culture to help!

2) Use a process to build engagement!

1) Understand how the current culture views the Vision

3) BE the Example – Show them the way

4) Measure / Review (audit)/ and Refine

S4 – Social Sustainability

Embrace Your Role as a Leader:

S% SUCCESS SYSTEMS

S5 – Systemize Success Systems

Financials

S&OP

(Planning)

APQP

SQCD+T(RESULTS)Identify key

metrics!

Formalize process controls!

Provide Performance

Feedback!

Aligns Key Business Processes to the Strategy

Enable best practice transfer!

Key process management drives

Improvement!

S5 – Systemize

R=A+DResults - Align YOUR metrics to

customer requirements.

Approach – Focus on the “Core” processes that deliver those results.

Deploy – targets to process owners who understand the deliverables!

S5 - Success Equation:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

0 Readiness

1 Strategy 3 Prep 2

2 Structure Prep 2

3 Staffing Prep 1

4 Social Prep 1

5 Systemize Prep 2/2 Prep 2 Prep 2 2

6 Summary Prep 1

Notes: 3 Represents the number of team offsite days required to complete that phase.ROI typically begins after the Structure phase.Project engagement can be variably paced to level resource requirements.

Preparation

Business 5s - Implementation Project Week #

Phase

Baseline Assessment

B5s - Implementation

Summary:

B5s – Refines your Strategy, aligns your Structure, and engages your Staff, to build

Systems which drive Sustaining behaviors . . .

B5s creates gains that will take YOUR business to the Next Level.

Business 5s