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Bharat Electronics Limited (BEL)
CHAPTER- I
INTRODUCTION
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Bharat Electronics Limited (BEL)
11 INTRODUCTION
With time the term Personnel management gained wide popularity through out the
industrial world It is now used synonymous with other terms like lsquolabour welfarersquo
lsquolabour management relationsrsquo lsquoindustrial relationsrsquo lsquohuman relationsrsquo lsquoindustrial
managementrsquo and manpower management Manpower is the most important factor in an
organization According to Edward Flippo ldquoPersonnel management is the planning
organizing directing and controlling of the procurement development compensation
integration maintenance and separation of human resources to the end that individual
organizational and social objectives are accomplishedrdquo American Society for Personnel
Administration (ASPA) the largest professional association for the development of the
people at work renamed Personnel Management to Human Resource Management
(HRM) HRM implies a technique of developing human resource in a most technical and
planned way It is having the legacy now-a-days to consider people as an asset and not as
liability Human Resource Management is a way of management that links people-related
activities to the strategy of a business or organization In the globalizes scenario HRM
has turned to be the function of every department and manager in the organization Then
Industrial relations become very important in the modern organizations
Workersrsquo Participation in Management (WMP) has come to stay in both
developed and developing countries Its efficacy as a system is no more in question but
its content and structure is what is debated about in terms of the ldquoBEST FITrdquo The
concept is an extension of the political system to the workplace In a democracy
participation of the people in the political process is an essential ingredient of the system
Similarly WPM is an extension of the political process to workplace relations
Participation is not merely to protect and further onersquos interests but is also a
system of checks and balances on both the groups which requires a great sense of
responsibility and educated awareness to cope with the several aspects of the participative
system
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Bharat Electronics Limited (BEL)
The structure content and form of WPM depend on the political ideology and
systems adopted by a particular society Socialist ideologies advocated direct
participation at every level of management whereas the capitalist societies left it
unstructured
Thus the range of WPM in terms of forms levels and contents extends from self-
management in Yugoslavia co-determination in West Germany collective bargaining in
the Anglo-American countries to joint management councils and works committees in
India
The scope extent and the form it may take and its successful working depends to
a great extent on the objectives as viewed by the three actors of the system industrial
relations- the employee the employer and the government In India the objectives as
viewed by these three parties are contradictory The workers expect that WPM schemes
will lead to the achievement of security of employment better wages bonus etc The
managerrsquos interest is in the maximization of the profit through increased production The
government expects that scheme to bring about closer association between labour and
management and peaceful industrial relations WPM falls into several categories These
are informative consultative associative administrative and decisive participation
After attaining independence India attempted to introduce WPM One of the
earlier attempts to promote this was the provision of the ID Act for the setting up of the
works committees and foe the establishment of bipartite committee in the Factories Act
1948 (It was after the decades that another form of WPM came into existence namely
Joint Management councils) Another type of scheme that India introduced is the Joint
Consultative Machinery in government undertakings to facilitate co-operation between t
he government and its employees Government also tried another form of having
workersrsquo representatives on the Broads of Management in certain public sector
undertakings
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Bharat Electronics Limited (BEL)
Workers participation in management generally means giving scope for
workers to influence the managerial decision making at different levels by various forms
in the organization The principal forms through which workers participate are
information sharing joint consultation and suggestion schemes Various modes of
participations are Works Committee Joint management council collective bargaining
Co-partnership Work Director Suggestion scheme Grievance procedure Quality Circle
etc
The study ldquoWorkers Participation in Management in Bharat
Electronics Limited (BEL) Bangalore complex aimed to measure the effectiveness
of the participative management in the organization WPM is governed by two acts viz -
The Industrial disputes act 1947 and The Factories act 1948 The Industrial Disputes Act
emphasizes on the setting up of works committee for effective representation of workers
so that they can address their problems The factories Act emphasize the workers
participation in the safety committee under chapter IVA BEL relies on the concept of
Total Employee Involvement It not only helps in increasing productivity reducing cost
and improving quality but also creates an atmosphere of faith trust and commitment in
management co-operative teamwork improved morale and better industrial relations
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Bharat Electronics Limited (BEL)
CHAPTER- II
RESEARCH DESIGN
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Bharat Electronics Limited (BEL)
21 Statement of the Problem
Modern philosophy of management is based on considering workers not merely
as wage earners but as equal partners in the productive process Workersrsquo Participation is
becoming more relevant in all the organizations because of its significant role in
organizational development It has already shown its impact in various aspects such as
increased productivity amp quality better employee involvement amp commitment better
decision-making better industrial relations and so in various organizations Workersrsquo
Participation must be an ongoing process and should not be treated as lsquoone timersquo affair It
should not be used merely as a fire fighting instrument for handling industrial relations
problems For successful participation of workers in management it is necessary that the
workers are sufficiently informed about the participation programme in the enterprise and
are given proper training in the field
Bharat Electronics Limited (BEL) Bangalore is an accomplished and profitable
organization Being a manufacturing company it has to deal with workers more
sincerely They are in larger strength and are the backbone of the company Workers play
a major role in the companyrsquos achievements It is rightly suggested that management of
industrial units will be smooth and efficient if workers are associated with the
management Hence the concept workers participation in management has got to play a
major role in this company Thus it becomes necessary to assess the effectiveness of
workers participation in achieving the ultimate goals of the organization and thereby
ensuring faster growth
The concept of workersrsquo participation in management is considered as a
mechanism where workers have a say in the decision making process of an enterprise
In the view of social thinkers like Comte and Owen WPM should be encouraged
for achieving social justice They were concerned about the status of workers in the
factory organization and in order to prevent their exploitation they observed that workers
should have as much power as the management From the point of view of social
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scientists participative management is one tools of management where the emphasis is
on the utility of a humane approach
The form that WPM can take depends on the differences in the level of
management the subject matter of participation the strength of the union and the pattern
of industrial relations The important forms in which workers could participate in
management are collective bargaining joint decision making consultation and
information sharing They may also take the form of informal system for instances a
supervisor consulting a worker before taking any decision in which the latter is interested
It is felt that the success of WPM is determined by two types of factors
Situational and Human The former refers to the peculiar characteristics of each
enterprise which determine its participation potential such as its autonomy its size and
organization structure as well as technological factors The autonomy of the enterprise
refers to the extent to which it is free to make managerial decisions
Participation in the political context is an influencing process so also at the plant
level it affects employee terms and conditions of employment The structure context and
form of WPM depend on the political ideology and systems adopted by a particular
society Socialist ideologies advocated direct participation at every level of management
whereas the capitalist societies left it unstructured Participation is not merely to protect
and further onersquos interests but is also a system of checks and balances on both the groups
which requires a great sense of responsibility and educated awareness to cope with the
several aspects of the participation system
22 Objectives of the study
This study gives the idea about analysis of the latest scheme regarding Workersrsquo
participation in management by the firm in order to achieve the desired results The aims
of the study are-
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Bharat Electronics Limited (BEL)
To examine the effectiveness of the present scheme of the Workersrsquo
participation in management at BEL
Examine the changes in the environment and how best the organization can
achieve its objectives
Study the functions and study and activities of employees
To analyze the employees perceptions about the working of system
To identify the key strengths and weakness of the existing system
It also gives an idea about the strength and weaknesses of the firm
Learn about the effect of the present WPM scheme on working environment
customers competitors products process and price marketing strategy etc
Suggest ways and means if any to improve the existing WPM practice and to
make it effective
23 Sample Design
The method represents a two stage sampling design as the ultimate sample comprise of
members of the various statutory and non-statutory committees of the organization 3000
is the total employee strength of BEL Bangalore complex Out of which 200 members
of various departments which play a major part in implementing WPM The 200
employees constitute of managerial staff and workers A sample of 60 employees was
selected form the above for the study The managerial staff-worker ratio of the sample
was 3070 which were selected on a random basis
24 Tools used for testing
The methods used or adopted by the investigator in order to collect the required
information on the topic ie Workersrsquo participation in management are as follows-
Interview method
Here the investigator personally met some employee of industrial unit to
collect the required information
Questionnaire method
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Te investigator distributed questionnaire to the employee concerned with
the request to answer the questions and return the questionnaire
Observation method
The information was sought by way of investigators own direct observation
Discussions with HR manager of various departments and other person
involved in the function
25 Data Collection
The study is empirical in nature It is based on practical evidences The study is confined
in its scope as it is limited only to the BEL Bangalore unit and therefore all the data
collected through questionnaire is from the employees working in that unit only
Moreover the study pertains to only BEL Division of Bangalore complex
Sources of data
There are two methods used in the collection of data these methods are the main sources
of data collection they are-
1 Primary Data
The data collected for the first time by the investigator as original data is known as
Primary data
Some of the methods of collecting primary data used by the investigator are-
Direct personal interview
Indirect personal interview
Questionnaire method
Schedules method
2 Secondary Data
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Bharat Electronics Limited (BEL)
The investigator has used the data which have been collected by some one else such a
data are known as secondary data Such data are published in the newspapers periodicals
government publications companyrsquos websites etc
26 Limitation
Time constraint and busy schedule of the employees
Study was limited to certain class of employees
Language constraint
Sample size was limited to 60 due to construction and cost of the study
There may be high degree of non-response resulting in a very small
proportion of the selected answers which cannot be regarded as reliable
Finding of the study was based on the assumptions that respondents give
correct information
Lastly the respondents are not willing to give written information on
certain personal questions due to fear
Some workers still hesitate to contribute their ideas
The suggestion amp recommendation cannot be given within the framework of the objects
functions amp scope of the committee
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Bharat Electronics Limited (BEL)
CHAPTER- III
COMPANY PROFILE
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Bharat Electronics Limited (BEL)
31 Bharat Electronics Limited ndash A Profile
Bharat Electronics Limited (BEL) was established at Bangalore India by the
Government of India under the Ministry of Defence in 1954 in Bangalore under the
Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country to meet the specialized electronic needs of the Indian defense services
Over the years it has grown into a multi-product multi-technology multi-unit
company serving the needs of customers in diverse fields in India and abroad Bharat
Electronics (BE) has met the expectations of the Government of India year after year for
over four decades by supplying the armed forces with a variety of sophisticated radars
sonarrsquos and communication equipment and systems meeting stringent defense
specification with the assurance of life time product support
BEL offers products and services in a wide spectrum of technology like Radars
Military Communications Naval Systems Electronic Warfare Systems
Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank
Electronics Solar Photovoltaic Systems Embedded Software and Electronic
Components With its expertise developed over the years the company also provides
turnkey systems solutions
Defence continues to be BELrsquos prime focus but the Company has also diversified
into civilian areas Some of the successful civilian products include the Electronic Voting
Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top
Boxes
BEL offers contract-manufacturing services for both domestic and international
customers It has automated assembly inspection and testing facilities as also precision
machining capabilities It adheres to strict process and manufacturing standards
producing world-class products
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Bharat Electronics Limited (BEL)
BEL has its Registered Office at Bangalore and manufacturing units at nine
locations in India A network of marketing and customer support centers across India and
two overseas offices at New York and Singapore supplement the operations of the
manufacturing units
32 History and Evolution
The growth and diversification of BEL over the years mirrors the advances in the
electronics technology with which BEL has kept pace Starting with the manufacture of a
few communication equipment in 1956 BEL went on to produce Receiving Valves in
1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In
1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave
Tubes started The following year facilities for manufacture of Integrated Circuits and
Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for
Doordarshan The following year manufacture of Frigate Radars for the Navy began
Under the governments policy of decentralization and due to strategic reasons
BEL ventured to set up new Units at various places The second Unit of BEL was set up
at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for
the Indian Air Force The third Unit was established at Pune in 1979 to manufacture
Image Converter and Image Intensifier Tubes
In 1980 BELs first overseas office was set up at New York for procurement of
components and materials
In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries
was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to
support the satellite programme in 1982 The same year saw BEL achieve a turnover of
Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by
BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set
up in Chennai for supply of Tank Electronics with proximity to HVF Avadi
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Bharat Electronics Limited (BEL)
The sixth Unit was set up at Panchkula the same year to manufacture Military
Communication equipment 1985 also saw BEL manufacturing on a large scale Low
Power TV Transmitters and TVROs for the expansion of Doordarshans coverage
In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to
manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at
Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic
Warfare Equipment
In 1987 a separate Naval Equipment Division was set up at Bangalore to give
greater focus to Naval projects The first Central Research Laboratory was established at
Bangalore in 1988 to focus on futuristic RampD
In 1989 it saw the manufacture of Telecom Switching and Transmission Systems
as also the setting up of the Mass Manufacturing Facility in Bangalore and the
manufacture of the first batch of 75000 Electronic Voting Machines
The agreement for setting up BELs first Joint Venture Company BE DELFT
with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL
with the exit of the foreign partner and has been renamed BEL Optronic Devices
Limited
The second Central Research Laboratory was established at Ghaziabad in 1992
The first disinvestment (20) and listing of the Companys shares in Bangalore and
Mumbai Stock Exchanges took place the same year
BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment
(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover
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Bharat Electronics Limited (BEL)
In 1997 GE BEL the second Joint Venture Company with Ms GE USA was
formed as also the third JVC with Ms Multitone UK BEL Multitone The same year
USA imposed supply restrictions on BEL
In 1998 BEL set up its second overseas office at Singapore to source components
from South East Asia The same year US and European sanctions were imposed on BEL
The Company was able to overcome the effects of the sanctions and insulate Indian
defense forces from the fall-out of denial regimes by finding technical solutions to
circumvent the denials and by keeping up the promised deliveries to customers
The year 2000 saw the Bangalore Unit which had grown very large being
reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore
were also restructured into Specific Core Groups and Product Development Groups The
same year BEL shares were listed in the National Stock Exchange
In 2002 BEL became the first defense PSU to get operational Mini Ratna
Category I status
In 2005 BEL achieved a turnover of Rs32236 crores
BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06
In June 2007 BEL was conferred the prestigious Navratna status based on its
consistent performance BEL looks forward to leverage the increased functional
autonomy for further business growth and diversification
BEL has also established Centre for Research and Learning (CRL) at Bangalore
and Ghaziabad to pursue development of futuristic technology The passionate pursuit of
excellence at BEL is reflected in a reputation that can be described in three words
QUALITY TECHNOLOGY AND INNOVATION
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Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
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Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
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Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
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Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
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Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
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Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
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Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
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Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
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Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
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Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
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Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
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Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
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Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
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72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
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73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
11 INTRODUCTION
With time the term Personnel management gained wide popularity through out the
industrial world It is now used synonymous with other terms like lsquolabour welfarersquo
lsquolabour management relationsrsquo lsquoindustrial relationsrsquo lsquohuman relationsrsquo lsquoindustrial
managementrsquo and manpower management Manpower is the most important factor in an
organization According to Edward Flippo ldquoPersonnel management is the planning
organizing directing and controlling of the procurement development compensation
integration maintenance and separation of human resources to the end that individual
organizational and social objectives are accomplishedrdquo American Society for Personnel
Administration (ASPA) the largest professional association for the development of the
people at work renamed Personnel Management to Human Resource Management
(HRM) HRM implies a technique of developing human resource in a most technical and
planned way It is having the legacy now-a-days to consider people as an asset and not as
liability Human Resource Management is a way of management that links people-related
activities to the strategy of a business or organization In the globalizes scenario HRM
has turned to be the function of every department and manager in the organization Then
Industrial relations become very important in the modern organizations
Workersrsquo Participation in Management (WMP) has come to stay in both
developed and developing countries Its efficacy as a system is no more in question but
its content and structure is what is debated about in terms of the ldquoBEST FITrdquo The
concept is an extension of the political system to the workplace In a democracy
participation of the people in the political process is an essential ingredient of the system
Similarly WPM is an extension of the political process to workplace relations
Participation is not merely to protect and further onersquos interests but is also a
system of checks and balances on both the groups which requires a great sense of
responsibility and educated awareness to cope with the several aspects of the participative
system
Advanced management college
2
Bharat Electronics Limited (BEL)
The structure content and form of WPM depend on the political ideology and
systems adopted by a particular society Socialist ideologies advocated direct
participation at every level of management whereas the capitalist societies left it
unstructured
Thus the range of WPM in terms of forms levels and contents extends from self-
management in Yugoslavia co-determination in West Germany collective bargaining in
the Anglo-American countries to joint management councils and works committees in
India
The scope extent and the form it may take and its successful working depends to
a great extent on the objectives as viewed by the three actors of the system industrial
relations- the employee the employer and the government In India the objectives as
viewed by these three parties are contradictory The workers expect that WPM schemes
will lead to the achievement of security of employment better wages bonus etc The
managerrsquos interest is in the maximization of the profit through increased production The
government expects that scheme to bring about closer association between labour and
management and peaceful industrial relations WPM falls into several categories These
are informative consultative associative administrative and decisive participation
After attaining independence India attempted to introduce WPM One of the
earlier attempts to promote this was the provision of the ID Act for the setting up of the
works committees and foe the establishment of bipartite committee in the Factories Act
1948 (It was after the decades that another form of WPM came into existence namely
Joint Management councils) Another type of scheme that India introduced is the Joint
Consultative Machinery in government undertakings to facilitate co-operation between t
he government and its employees Government also tried another form of having
workersrsquo representatives on the Broads of Management in certain public sector
undertakings
Advanced management college
3
Bharat Electronics Limited (BEL)
Workers participation in management generally means giving scope for
workers to influence the managerial decision making at different levels by various forms
in the organization The principal forms through which workers participate are
information sharing joint consultation and suggestion schemes Various modes of
participations are Works Committee Joint management council collective bargaining
Co-partnership Work Director Suggestion scheme Grievance procedure Quality Circle
etc
The study ldquoWorkers Participation in Management in Bharat
Electronics Limited (BEL) Bangalore complex aimed to measure the effectiveness
of the participative management in the organization WPM is governed by two acts viz -
The Industrial disputes act 1947 and The Factories act 1948 The Industrial Disputes Act
emphasizes on the setting up of works committee for effective representation of workers
so that they can address their problems The factories Act emphasize the workers
participation in the safety committee under chapter IVA BEL relies on the concept of
Total Employee Involvement It not only helps in increasing productivity reducing cost
and improving quality but also creates an atmosphere of faith trust and commitment in
management co-operative teamwork improved morale and better industrial relations
Advanced management college
4
Bharat Electronics Limited (BEL)
CHAPTER- II
RESEARCH DESIGN
Advanced management college
5
Bharat Electronics Limited (BEL)
21 Statement of the Problem
Modern philosophy of management is based on considering workers not merely
as wage earners but as equal partners in the productive process Workersrsquo Participation is
becoming more relevant in all the organizations because of its significant role in
organizational development It has already shown its impact in various aspects such as
increased productivity amp quality better employee involvement amp commitment better
decision-making better industrial relations and so in various organizations Workersrsquo
Participation must be an ongoing process and should not be treated as lsquoone timersquo affair It
should not be used merely as a fire fighting instrument for handling industrial relations
problems For successful participation of workers in management it is necessary that the
workers are sufficiently informed about the participation programme in the enterprise and
are given proper training in the field
Bharat Electronics Limited (BEL) Bangalore is an accomplished and profitable
organization Being a manufacturing company it has to deal with workers more
sincerely They are in larger strength and are the backbone of the company Workers play
a major role in the companyrsquos achievements It is rightly suggested that management of
industrial units will be smooth and efficient if workers are associated with the
management Hence the concept workers participation in management has got to play a
major role in this company Thus it becomes necessary to assess the effectiveness of
workers participation in achieving the ultimate goals of the organization and thereby
ensuring faster growth
The concept of workersrsquo participation in management is considered as a
mechanism where workers have a say in the decision making process of an enterprise
In the view of social thinkers like Comte and Owen WPM should be encouraged
for achieving social justice They were concerned about the status of workers in the
factory organization and in order to prevent their exploitation they observed that workers
should have as much power as the management From the point of view of social
Advanced management college
6
Bharat Electronics Limited (BEL)
scientists participative management is one tools of management where the emphasis is
on the utility of a humane approach
The form that WPM can take depends on the differences in the level of
management the subject matter of participation the strength of the union and the pattern
of industrial relations The important forms in which workers could participate in
management are collective bargaining joint decision making consultation and
information sharing They may also take the form of informal system for instances a
supervisor consulting a worker before taking any decision in which the latter is interested
It is felt that the success of WPM is determined by two types of factors
Situational and Human The former refers to the peculiar characteristics of each
enterprise which determine its participation potential such as its autonomy its size and
organization structure as well as technological factors The autonomy of the enterprise
refers to the extent to which it is free to make managerial decisions
Participation in the political context is an influencing process so also at the plant
level it affects employee terms and conditions of employment The structure context and
form of WPM depend on the political ideology and systems adopted by a particular
society Socialist ideologies advocated direct participation at every level of management
whereas the capitalist societies left it unstructured Participation is not merely to protect
and further onersquos interests but is also a system of checks and balances on both the groups
which requires a great sense of responsibility and educated awareness to cope with the
several aspects of the participation system
22 Objectives of the study
This study gives the idea about analysis of the latest scheme regarding Workersrsquo
participation in management by the firm in order to achieve the desired results The aims
of the study are-
Advanced management college
7
Bharat Electronics Limited (BEL)
To examine the effectiveness of the present scheme of the Workersrsquo
participation in management at BEL
Examine the changes in the environment and how best the organization can
achieve its objectives
Study the functions and study and activities of employees
To analyze the employees perceptions about the working of system
To identify the key strengths and weakness of the existing system
It also gives an idea about the strength and weaknesses of the firm
Learn about the effect of the present WPM scheme on working environment
customers competitors products process and price marketing strategy etc
Suggest ways and means if any to improve the existing WPM practice and to
make it effective
23 Sample Design
The method represents a two stage sampling design as the ultimate sample comprise of
members of the various statutory and non-statutory committees of the organization 3000
is the total employee strength of BEL Bangalore complex Out of which 200 members
of various departments which play a major part in implementing WPM The 200
employees constitute of managerial staff and workers A sample of 60 employees was
selected form the above for the study The managerial staff-worker ratio of the sample
was 3070 which were selected on a random basis
24 Tools used for testing
The methods used or adopted by the investigator in order to collect the required
information on the topic ie Workersrsquo participation in management are as follows-
Interview method
Here the investigator personally met some employee of industrial unit to
collect the required information
Questionnaire method
Advanced management college
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Bharat Electronics Limited (BEL)
Te investigator distributed questionnaire to the employee concerned with
the request to answer the questions and return the questionnaire
Observation method
The information was sought by way of investigators own direct observation
Discussions with HR manager of various departments and other person
involved in the function
25 Data Collection
The study is empirical in nature It is based on practical evidences The study is confined
in its scope as it is limited only to the BEL Bangalore unit and therefore all the data
collected through questionnaire is from the employees working in that unit only
Moreover the study pertains to only BEL Division of Bangalore complex
Sources of data
There are two methods used in the collection of data these methods are the main sources
of data collection they are-
1 Primary Data
The data collected for the first time by the investigator as original data is known as
Primary data
Some of the methods of collecting primary data used by the investigator are-
Direct personal interview
Indirect personal interview
Questionnaire method
Schedules method
2 Secondary Data
Advanced management college
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Bharat Electronics Limited (BEL)
The investigator has used the data which have been collected by some one else such a
data are known as secondary data Such data are published in the newspapers periodicals
government publications companyrsquos websites etc
26 Limitation
Time constraint and busy schedule of the employees
Study was limited to certain class of employees
Language constraint
Sample size was limited to 60 due to construction and cost of the study
There may be high degree of non-response resulting in a very small
proportion of the selected answers which cannot be regarded as reliable
Finding of the study was based on the assumptions that respondents give
correct information
Lastly the respondents are not willing to give written information on
certain personal questions due to fear
Some workers still hesitate to contribute their ideas
The suggestion amp recommendation cannot be given within the framework of the objects
functions amp scope of the committee
Advanced management college
10
Bharat Electronics Limited (BEL)
CHAPTER- III
COMPANY PROFILE
Advanced management college
11
Bharat Electronics Limited (BEL)
31 Bharat Electronics Limited ndash A Profile
Bharat Electronics Limited (BEL) was established at Bangalore India by the
Government of India under the Ministry of Defence in 1954 in Bangalore under the
Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country to meet the specialized electronic needs of the Indian defense services
Over the years it has grown into a multi-product multi-technology multi-unit
company serving the needs of customers in diverse fields in India and abroad Bharat
Electronics (BE) has met the expectations of the Government of India year after year for
over four decades by supplying the armed forces with a variety of sophisticated radars
sonarrsquos and communication equipment and systems meeting stringent defense
specification with the assurance of life time product support
BEL offers products and services in a wide spectrum of technology like Radars
Military Communications Naval Systems Electronic Warfare Systems
Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank
Electronics Solar Photovoltaic Systems Embedded Software and Electronic
Components With its expertise developed over the years the company also provides
turnkey systems solutions
Defence continues to be BELrsquos prime focus but the Company has also diversified
into civilian areas Some of the successful civilian products include the Electronic Voting
Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top
Boxes
BEL offers contract-manufacturing services for both domestic and international
customers It has automated assembly inspection and testing facilities as also precision
machining capabilities It adheres to strict process and manufacturing standards
producing world-class products
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Bharat Electronics Limited (BEL)
BEL has its Registered Office at Bangalore and manufacturing units at nine
locations in India A network of marketing and customer support centers across India and
two overseas offices at New York and Singapore supplement the operations of the
manufacturing units
32 History and Evolution
The growth and diversification of BEL over the years mirrors the advances in the
electronics technology with which BEL has kept pace Starting with the manufacture of a
few communication equipment in 1956 BEL went on to produce Receiving Valves in
1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In
1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave
Tubes started The following year facilities for manufacture of Integrated Circuits and
Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for
Doordarshan The following year manufacture of Frigate Radars for the Navy began
Under the governments policy of decentralization and due to strategic reasons
BEL ventured to set up new Units at various places The second Unit of BEL was set up
at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for
the Indian Air Force The third Unit was established at Pune in 1979 to manufacture
Image Converter and Image Intensifier Tubes
In 1980 BELs first overseas office was set up at New York for procurement of
components and materials
In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries
was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to
support the satellite programme in 1982 The same year saw BEL achieve a turnover of
Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by
BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set
up in Chennai for supply of Tank Electronics with proximity to HVF Avadi
Advanced management college
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Bharat Electronics Limited (BEL)
The sixth Unit was set up at Panchkula the same year to manufacture Military
Communication equipment 1985 also saw BEL manufacturing on a large scale Low
Power TV Transmitters and TVROs for the expansion of Doordarshans coverage
In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to
manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at
Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic
Warfare Equipment
In 1987 a separate Naval Equipment Division was set up at Bangalore to give
greater focus to Naval projects The first Central Research Laboratory was established at
Bangalore in 1988 to focus on futuristic RampD
In 1989 it saw the manufacture of Telecom Switching and Transmission Systems
as also the setting up of the Mass Manufacturing Facility in Bangalore and the
manufacture of the first batch of 75000 Electronic Voting Machines
The agreement for setting up BELs first Joint Venture Company BE DELFT
with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL
with the exit of the foreign partner and has been renamed BEL Optronic Devices
Limited
The second Central Research Laboratory was established at Ghaziabad in 1992
The first disinvestment (20) and listing of the Companys shares in Bangalore and
Mumbai Stock Exchanges took place the same year
BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment
(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover
Advanced management college
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Bharat Electronics Limited (BEL)
In 1997 GE BEL the second Joint Venture Company with Ms GE USA was
formed as also the third JVC with Ms Multitone UK BEL Multitone The same year
USA imposed supply restrictions on BEL
In 1998 BEL set up its second overseas office at Singapore to source components
from South East Asia The same year US and European sanctions were imposed on BEL
The Company was able to overcome the effects of the sanctions and insulate Indian
defense forces from the fall-out of denial regimes by finding technical solutions to
circumvent the denials and by keeping up the promised deliveries to customers
The year 2000 saw the Bangalore Unit which had grown very large being
reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore
were also restructured into Specific Core Groups and Product Development Groups The
same year BEL shares were listed in the National Stock Exchange
In 2002 BEL became the first defense PSU to get operational Mini Ratna
Category I status
In 2005 BEL achieved a turnover of Rs32236 crores
BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06
In June 2007 BEL was conferred the prestigious Navratna status based on its
consistent performance BEL looks forward to leverage the increased functional
autonomy for further business growth and diversification
BEL has also established Centre for Research and Learning (CRL) at Bangalore
and Ghaziabad to pursue development of futuristic technology The passionate pursuit of
excellence at BEL is reflected in a reputation that can be described in three words
QUALITY TECHNOLOGY AND INNOVATION
Advanced management college
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Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
Advanced management college
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Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
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62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
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63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
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65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
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66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
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71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
The structure content and form of WPM depend on the political ideology and
systems adopted by a particular society Socialist ideologies advocated direct
participation at every level of management whereas the capitalist societies left it
unstructured
Thus the range of WPM in terms of forms levels and contents extends from self-
management in Yugoslavia co-determination in West Germany collective bargaining in
the Anglo-American countries to joint management councils and works committees in
India
The scope extent and the form it may take and its successful working depends to
a great extent on the objectives as viewed by the three actors of the system industrial
relations- the employee the employer and the government In India the objectives as
viewed by these three parties are contradictory The workers expect that WPM schemes
will lead to the achievement of security of employment better wages bonus etc The
managerrsquos interest is in the maximization of the profit through increased production The
government expects that scheme to bring about closer association between labour and
management and peaceful industrial relations WPM falls into several categories These
are informative consultative associative administrative and decisive participation
After attaining independence India attempted to introduce WPM One of the
earlier attempts to promote this was the provision of the ID Act for the setting up of the
works committees and foe the establishment of bipartite committee in the Factories Act
1948 (It was after the decades that another form of WPM came into existence namely
Joint Management councils) Another type of scheme that India introduced is the Joint
Consultative Machinery in government undertakings to facilitate co-operation between t
he government and its employees Government also tried another form of having
workersrsquo representatives on the Broads of Management in certain public sector
undertakings
Advanced management college
3
Bharat Electronics Limited (BEL)
Workers participation in management generally means giving scope for
workers to influence the managerial decision making at different levels by various forms
in the organization The principal forms through which workers participate are
information sharing joint consultation and suggestion schemes Various modes of
participations are Works Committee Joint management council collective bargaining
Co-partnership Work Director Suggestion scheme Grievance procedure Quality Circle
etc
The study ldquoWorkers Participation in Management in Bharat
Electronics Limited (BEL) Bangalore complex aimed to measure the effectiveness
of the participative management in the organization WPM is governed by two acts viz -
The Industrial disputes act 1947 and The Factories act 1948 The Industrial Disputes Act
emphasizes on the setting up of works committee for effective representation of workers
so that they can address their problems The factories Act emphasize the workers
participation in the safety committee under chapter IVA BEL relies on the concept of
Total Employee Involvement It not only helps in increasing productivity reducing cost
and improving quality but also creates an atmosphere of faith trust and commitment in
management co-operative teamwork improved morale and better industrial relations
Advanced management college
4
Bharat Electronics Limited (BEL)
CHAPTER- II
RESEARCH DESIGN
Advanced management college
5
Bharat Electronics Limited (BEL)
21 Statement of the Problem
Modern philosophy of management is based on considering workers not merely
as wage earners but as equal partners in the productive process Workersrsquo Participation is
becoming more relevant in all the organizations because of its significant role in
organizational development It has already shown its impact in various aspects such as
increased productivity amp quality better employee involvement amp commitment better
decision-making better industrial relations and so in various organizations Workersrsquo
Participation must be an ongoing process and should not be treated as lsquoone timersquo affair It
should not be used merely as a fire fighting instrument for handling industrial relations
problems For successful participation of workers in management it is necessary that the
workers are sufficiently informed about the participation programme in the enterprise and
are given proper training in the field
Bharat Electronics Limited (BEL) Bangalore is an accomplished and profitable
organization Being a manufacturing company it has to deal with workers more
sincerely They are in larger strength and are the backbone of the company Workers play
a major role in the companyrsquos achievements It is rightly suggested that management of
industrial units will be smooth and efficient if workers are associated with the
management Hence the concept workers participation in management has got to play a
major role in this company Thus it becomes necessary to assess the effectiveness of
workers participation in achieving the ultimate goals of the organization and thereby
ensuring faster growth
The concept of workersrsquo participation in management is considered as a
mechanism where workers have a say in the decision making process of an enterprise
In the view of social thinkers like Comte and Owen WPM should be encouraged
for achieving social justice They were concerned about the status of workers in the
factory organization and in order to prevent their exploitation they observed that workers
should have as much power as the management From the point of view of social
Advanced management college
6
Bharat Electronics Limited (BEL)
scientists participative management is one tools of management where the emphasis is
on the utility of a humane approach
The form that WPM can take depends on the differences in the level of
management the subject matter of participation the strength of the union and the pattern
of industrial relations The important forms in which workers could participate in
management are collective bargaining joint decision making consultation and
information sharing They may also take the form of informal system for instances a
supervisor consulting a worker before taking any decision in which the latter is interested
It is felt that the success of WPM is determined by two types of factors
Situational and Human The former refers to the peculiar characteristics of each
enterprise which determine its participation potential such as its autonomy its size and
organization structure as well as technological factors The autonomy of the enterprise
refers to the extent to which it is free to make managerial decisions
Participation in the political context is an influencing process so also at the plant
level it affects employee terms and conditions of employment The structure context and
form of WPM depend on the political ideology and systems adopted by a particular
society Socialist ideologies advocated direct participation at every level of management
whereas the capitalist societies left it unstructured Participation is not merely to protect
and further onersquos interests but is also a system of checks and balances on both the groups
which requires a great sense of responsibility and educated awareness to cope with the
several aspects of the participation system
22 Objectives of the study
This study gives the idea about analysis of the latest scheme regarding Workersrsquo
participation in management by the firm in order to achieve the desired results The aims
of the study are-
Advanced management college
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Bharat Electronics Limited (BEL)
To examine the effectiveness of the present scheme of the Workersrsquo
participation in management at BEL
Examine the changes in the environment and how best the organization can
achieve its objectives
Study the functions and study and activities of employees
To analyze the employees perceptions about the working of system
To identify the key strengths and weakness of the existing system
It also gives an idea about the strength and weaknesses of the firm
Learn about the effect of the present WPM scheme on working environment
customers competitors products process and price marketing strategy etc
Suggest ways and means if any to improve the existing WPM practice and to
make it effective
23 Sample Design
The method represents a two stage sampling design as the ultimate sample comprise of
members of the various statutory and non-statutory committees of the organization 3000
is the total employee strength of BEL Bangalore complex Out of which 200 members
of various departments which play a major part in implementing WPM The 200
employees constitute of managerial staff and workers A sample of 60 employees was
selected form the above for the study The managerial staff-worker ratio of the sample
was 3070 which were selected on a random basis
24 Tools used for testing
The methods used or adopted by the investigator in order to collect the required
information on the topic ie Workersrsquo participation in management are as follows-
Interview method
Here the investigator personally met some employee of industrial unit to
collect the required information
Questionnaire method
Advanced management college
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Bharat Electronics Limited (BEL)
Te investigator distributed questionnaire to the employee concerned with
the request to answer the questions and return the questionnaire
Observation method
The information was sought by way of investigators own direct observation
Discussions with HR manager of various departments and other person
involved in the function
25 Data Collection
The study is empirical in nature It is based on practical evidences The study is confined
in its scope as it is limited only to the BEL Bangalore unit and therefore all the data
collected through questionnaire is from the employees working in that unit only
Moreover the study pertains to only BEL Division of Bangalore complex
Sources of data
There are two methods used in the collection of data these methods are the main sources
of data collection they are-
1 Primary Data
The data collected for the first time by the investigator as original data is known as
Primary data
Some of the methods of collecting primary data used by the investigator are-
Direct personal interview
Indirect personal interview
Questionnaire method
Schedules method
2 Secondary Data
Advanced management college
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Bharat Electronics Limited (BEL)
The investigator has used the data which have been collected by some one else such a
data are known as secondary data Such data are published in the newspapers periodicals
government publications companyrsquos websites etc
26 Limitation
Time constraint and busy schedule of the employees
Study was limited to certain class of employees
Language constraint
Sample size was limited to 60 due to construction and cost of the study
There may be high degree of non-response resulting in a very small
proportion of the selected answers which cannot be regarded as reliable
Finding of the study was based on the assumptions that respondents give
correct information
Lastly the respondents are not willing to give written information on
certain personal questions due to fear
Some workers still hesitate to contribute their ideas
The suggestion amp recommendation cannot be given within the framework of the objects
functions amp scope of the committee
Advanced management college
10
Bharat Electronics Limited (BEL)
CHAPTER- III
COMPANY PROFILE
Advanced management college
11
Bharat Electronics Limited (BEL)
31 Bharat Electronics Limited ndash A Profile
Bharat Electronics Limited (BEL) was established at Bangalore India by the
Government of India under the Ministry of Defence in 1954 in Bangalore under the
Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country to meet the specialized electronic needs of the Indian defense services
Over the years it has grown into a multi-product multi-technology multi-unit
company serving the needs of customers in diverse fields in India and abroad Bharat
Electronics (BE) has met the expectations of the Government of India year after year for
over four decades by supplying the armed forces with a variety of sophisticated radars
sonarrsquos and communication equipment and systems meeting stringent defense
specification with the assurance of life time product support
BEL offers products and services in a wide spectrum of technology like Radars
Military Communications Naval Systems Electronic Warfare Systems
Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank
Electronics Solar Photovoltaic Systems Embedded Software and Electronic
Components With its expertise developed over the years the company also provides
turnkey systems solutions
Defence continues to be BELrsquos prime focus but the Company has also diversified
into civilian areas Some of the successful civilian products include the Electronic Voting
Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top
Boxes
BEL offers contract-manufacturing services for both domestic and international
customers It has automated assembly inspection and testing facilities as also precision
machining capabilities It adheres to strict process and manufacturing standards
producing world-class products
Advanced management college
12
Bharat Electronics Limited (BEL)
BEL has its Registered Office at Bangalore and manufacturing units at nine
locations in India A network of marketing and customer support centers across India and
two overseas offices at New York and Singapore supplement the operations of the
manufacturing units
32 History and Evolution
The growth and diversification of BEL over the years mirrors the advances in the
electronics technology with which BEL has kept pace Starting with the manufacture of a
few communication equipment in 1956 BEL went on to produce Receiving Valves in
1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In
1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave
Tubes started The following year facilities for manufacture of Integrated Circuits and
Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for
Doordarshan The following year manufacture of Frigate Radars for the Navy began
Under the governments policy of decentralization and due to strategic reasons
BEL ventured to set up new Units at various places The second Unit of BEL was set up
at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for
the Indian Air Force The third Unit was established at Pune in 1979 to manufacture
Image Converter and Image Intensifier Tubes
In 1980 BELs first overseas office was set up at New York for procurement of
components and materials
In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries
was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to
support the satellite programme in 1982 The same year saw BEL achieve a turnover of
Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by
BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set
up in Chennai for supply of Tank Electronics with proximity to HVF Avadi
Advanced management college
13
Bharat Electronics Limited (BEL)
The sixth Unit was set up at Panchkula the same year to manufacture Military
Communication equipment 1985 also saw BEL manufacturing on a large scale Low
Power TV Transmitters and TVROs for the expansion of Doordarshans coverage
In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to
manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at
Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic
Warfare Equipment
In 1987 a separate Naval Equipment Division was set up at Bangalore to give
greater focus to Naval projects The first Central Research Laboratory was established at
Bangalore in 1988 to focus on futuristic RampD
In 1989 it saw the manufacture of Telecom Switching and Transmission Systems
as also the setting up of the Mass Manufacturing Facility in Bangalore and the
manufacture of the first batch of 75000 Electronic Voting Machines
The agreement for setting up BELs first Joint Venture Company BE DELFT
with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL
with the exit of the foreign partner and has been renamed BEL Optronic Devices
Limited
The second Central Research Laboratory was established at Ghaziabad in 1992
The first disinvestment (20) and listing of the Companys shares in Bangalore and
Mumbai Stock Exchanges took place the same year
BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment
(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover
Advanced management college
14
Bharat Electronics Limited (BEL)
In 1997 GE BEL the second Joint Venture Company with Ms GE USA was
formed as also the third JVC with Ms Multitone UK BEL Multitone The same year
USA imposed supply restrictions on BEL
In 1998 BEL set up its second overseas office at Singapore to source components
from South East Asia The same year US and European sanctions were imposed on BEL
The Company was able to overcome the effects of the sanctions and insulate Indian
defense forces from the fall-out of denial regimes by finding technical solutions to
circumvent the denials and by keeping up the promised deliveries to customers
The year 2000 saw the Bangalore Unit which had grown very large being
reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore
were also restructured into Specific Core Groups and Product Development Groups The
same year BEL shares were listed in the National Stock Exchange
In 2002 BEL became the first defense PSU to get operational Mini Ratna
Category I status
In 2005 BEL achieved a turnover of Rs32236 crores
BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06
In June 2007 BEL was conferred the prestigious Navratna status based on its
consistent performance BEL looks forward to leverage the increased functional
autonomy for further business growth and diversification
BEL has also established Centre for Research and Learning (CRL) at Bangalore
and Ghaziabad to pursue development of futuristic technology The passionate pursuit of
excellence at BEL is reflected in a reputation that can be described in three words
QUALITY TECHNOLOGY AND INNOVATION
Advanced management college
15
Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
Advanced management college
16
Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
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62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
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65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
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66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Workers participation in management generally means giving scope for
workers to influence the managerial decision making at different levels by various forms
in the organization The principal forms through which workers participate are
information sharing joint consultation and suggestion schemes Various modes of
participations are Works Committee Joint management council collective bargaining
Co-partnership Work Director Suggestion scheme Grievance procedure Quality Circle
etc
The study ldquoWorkers Participation in Management in Bharat
Electronics Limited (BEL) Bangalore complex aimed to measure the effectiveness
of the participative management in the organization WPM is governed by two acts viz -
The Industrial disputes act 1947 and The Factories act 1948 The Industrial Disputes Act
emphasizes on the setting up of works committee for effective representation of workers
so that they can address their problems The factories Act emphasize the workers
participation in the safety committee under chapter IVA BEL relies on the concept of
Total Employee Involvement It not only helps in increasing productivity reducing cost
and improving quality but also creates an atmosphere of faith trust and commitment in
management co-operative teamwork improved morale and better industrial relations
Advanced management college
4
Bharat Electronics Limited (BEL)
CHAPTER- II
RESEARCH DESIGN
Advanced management college
5
Bharat Electronics Limited (BEL)
21 Statement of the Problem
Modern philosophy of management is based on considering workers not merely
as wage earners but as equal partners in the productive process Workersrsquo Participation is
becoming more relevant in all the organizations because of its significant role in
organizational development It has already shown its impact in various aspects such as
increased productivity amp quality better employee involvement amp commitment better
decision-making better industrial relations and so in various organizations Workersrsquo
Participation must be an ongoing process and should not be treated as lsquoone timersquo affair It
should not be used merely as a fire fighting instrument for handling industrial relations
problems For successful participation of workers in management it is necessary that the
workers are sufficiently informed about the participation programme in the enterprise and
are given proper training in the field
Bharat Electronics Limited (BEL) Bangalore is an accomplished and profitable
organization Being a manufacturing company it has to deal with workers more
sincerely They are in larger strength and are the backbone of the company Workers play
a major role in the companyrsquos achievements It is rightly suggested that management of
industrial units will be smooth and efficient if workers are associated with the
management Hence the concept workers participation in management has got to play a
major role in this company Thus it becomes necessary to assess the effectiveness of
workers participation in achieving the ultimate goals of the organization and thereby
ensuring faster growth
The concept of workersrsquo participation in management is considered as a
mechanism where workers have a say in the decision making process of an enterprise
In the view of social thinkers like Comte and Owen WPM should be encouraged
for achieving social justice They were concerned about the status of workers in the
factory organization and in order to prevent their exploitation they observed that workers
should have as much power as the management From the point of view of social
Advanced management college
6
Bharat Electronics Limited (BEL)
scientists participative management is one tools of management where the emphasis is
on the utility of a humane approach
The form that WPM can take depends on the differences in the level of
management the subject matter of participation the strength of the union and the pattern
of industrial relations The important forms in which workers could participate in
management are collective bargaining joint decision making consultation and
information sharing They may also take the form of informal system for instances a
supervisor consulting a worker before taking any decision in which the latter is interested
It is felt that the success of WPM is determined by two types of factors
Situational and Human The former refers to the peculiar characteristics of each
enterprise which determine its participation potential such as its autonomy its size and
organization structure as well as technological factors The autonomy of the enterprise
refers to the extent to which it is free to make managerial decisions
Participation in the political context is an influencing process so also at the plant
level it affects employee terms and conditions of employment The structure context and
form of WPM depend on the political ideology and systems adopted by a particular
society Socialist ideologies advocated direct participation at every level of management
whereas the capitalist societies left it unstructured Participation is not merely to protect
and further onersquos interests but is also a system of checks and balances on both the groups
which requires a great sense of responsibility and educated awareness to cope with the
several aspects of the participation system
22 Objectives of the study
This study gives the idea about analysis of the latest scheme regarding Workersrsquo
participation in management by the firm in order to achieve the desired results The aims
of the study are-
Advanced management college
7
Bharat Electronics Limited (BEL)
To examine the effectiveness of the present scheme of the Workersrsquo
participation in management at BEL
Examine the changes in the environment and how best the organization can
achieve its objectives
Study the functions and study and activities of employees
To analyze the employees perceptions about the working of system
To identify the key strengths and weakness of the existing system
It also gives an idea about the strength and weaknesses of the firm
Learn about the effect of the present WPM scheme on working environment
customers competitors products process and price marketing strategy etc
Suggest ways and means if any to improve the existing WPM practice and to
make it effective
23 Sample Design
The method represents a two stage sampling design as the ultimate sample comprise of
members of the various statutory and non-statutory committees of the organization 3000
is the total employee strength of BEL Bangalore complex Out of which 200 members
of various departments which play a major part in implementing WPM The 200
employees constitute of managerial staff and workers A sample of 60 employees was
selected form the above for the study The managerial staff-worker ratio of the sample
was 3070 which were selected on a random basis
24 Tools used for testing
The methods used or adopted by the investigator in order to collect the required
information on the topic ie Workersrsquo participation in management are as follows-
Interview method
Here the investigator personally met some employee of industrial unit to
collect the required information
Questionnaire method
Advanced management college
8
Bharat Electronics Limited (BEL)
Te investigator distributed questionnaire to the employee concerned with
the request to answer the questions and return the questionnaire
Observation method
The information was sought by way of investigators own direct observation
Discussions with HR manager of various departments and other person
involved in the function
25 Data Collection
The study is empirical in nature It is based on practical evidences The study is confined
in its scope as it is limited only to the BEL Bangalore unit and therefore all the data
collected through questionnaire is from the employees working in that unit only
Moreover the study pertains to only BEL Division of Bangalore complex
Sources of data
There are two methods used in the collection of data these methods are the main sources
of data collection they are-
1 Primary Data
The data collected for the first time by the investigator as original data is known as
Primary data
Some of the methods of collecting primary data used by the investigator are-
Direct personal interview
Indirect personal interview
Questionnaire method
Schedules method
2 Secondary Data
Advanced management college
9
Bharat Electronics Limited (BEL)
The investigator has used the data which have been collected by some one else such a
data are known as secondary data Such data are published in the newspapers periodicals
government publications companyrsquos websites etc
26 Limitation
Time constraint and busy schedule of the employees
Study was limited to certain class of employees
Language constraint
Sample size was limited to 60 due to construction and cost of the study
There may be high degree of non-response resulting in a very small
proportion of the selected answers which cannot be regarded as reliable
Finding of the study was based on the assumptions that respondents give
correct information
Lastly the respondents are not willing to give written information on
certain personal questions due to fear
Some workers still hesitate to contribute their ideas
The suggestion amp recommendation cannot be given within the framework of the objects
functions amp scope of the committee
Advanced management college
10
Bharat Electronics Limited (BEL)
CHAPTER- III
COMPANY PROFILE
Advanced management college
11
Bharat Electronics Limited (BEL)
31 Bharat Electronics Limited ndash A Profile
Bharat Electronics Limited (BEL) was established at Bangalore India by the
Government of India under the Ministry of Defence in 1954 in Bangalore under the
Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country to meet the specialized electronic needs of the Indian defense services
Over the years it has grown into a multi-product multi-technology multi-unit
company serving the needs of customers in diverse fields in India and abroad Bharat
Electronics (BE) has met the expectations of the Government of India year after year for
over four decades by supplying the armed forces with a variety of sophisticated radars
sonarrsquos and communication equipment and systems meeting stringent defense
specification with the assurance of life time product support
BEL offers products and services in a wide spectrum of technology like Radars
Military Communications Naval Systems Electronic Warfare Systems
Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank
Electronics Solar Photovoltaic Systems Embedded Software and Electronic
Components With its expertise developed over the years the company also provides
turnkey systems solutions
Defence continues to be BELrsquos prime focus but the Company has also diversified
into civilian areas Some of the successful civilian products include the Electronic Voting
Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top
Boxes
BEL offers contract-manufacturing services for both domestic and international
customers It has automated assembly inspection and testing facilities as also precision
machining capabilities It adheres to strict process and manufacturing standards
producing world-class products
Advanced management college
12
Bharat Electronics Limited (BEL)
BEL has its Registered Office at Bangalore and manufacturing units at nine
locations in India A network of marketing and customer support centers across India and
two overseas offices at New York and Singapore supplement the operations of the
manufacturing units
32 History and Evolution
The growth and diversification of BEL over the years mirrors the advances in the
electronics technology with which BEL has kept pace Starting with the manufacture of a
few communication equipment in 1956 BEL went on to produce Receiving Valves in
1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In
1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave
Tubes started The following year facilities for manufacture of Integrated Circuits and
Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for
Doordarshan The following year manufacture of Frigate Radars for the Navy began
Under the governments policy of decentralization and due to strategic reasons
BEL ventured to set up new Units at various places The second Unit of BEL was set up
at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for
the Indian Air Force The third Unit was established at Pune in 1979 to manufacture
Image Converter and Image Intensifier Tubes
In 1980 BELs first overseas office was set up at New York for procurement of
components and materials
In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries
was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to
support the satellite programme in 1982 The same year saw BEL achieve a turnover of
Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by
BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set
up in Chennai for supply of Tank Electronics with proximity to HVF Avadi
Advanced management college
13
Bharat Electronics Limited (BEL)
The sixth Unit was set up at Panchkula the same year to manufacture Military
Communication equipment 1985 also saw BEL manufacturing on a large scale Low
Power TV Transmitters and TVROs for the expansion of Doordarshans coverage
In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to
manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at
Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic
Warfare Equipment
In 1987 a separate Naval Equipment Division was set up at Bangalore to give
greater focus to Naval projects The first Central Research Laboratory was established at
Bangalore in 1988 to focus on futuristic RampD
In 1989 it saw the manufacture of Telecom Switching and Transmission Systems
as also the setting up of the Mass Manufacturing Facility in Bangalore and the
manufacture of the first batch of 75000 Electronic Voting Machines
The agreement for setting up BELs first Joint Venture Company BE DELFT
with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL
with the exit of the foreign partner and has been renamed BEL Optronic Devices
Limited
The second Central Research Laboratory was established at Ghaziabad in 1992
The first disinvestment (20) and listing of the Companys shares in Bangalore and
Mumbai Stock Exchanges took place the same year
BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment
(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover
Advanced management college
14
Bharat Electronics Limited (BEL)
In 1997 GE BEL the second Joint Venture Company with Ms GE USA was
formed as also the third JVC with Ms Multitone UK BEL Multitone The same year
USA imposed supply restrictions on BEL
In 1998 BEL set up its second overseas office at Singapore to source components
from South East Asia The same year US and European sanctions were imposed on BEL
The Company was able to overcome the effects of the sanctions and insulate Indian
defense forces from the fall-out of denial regimes by finding technical solutions to
circumvent the denials and by keeping up the promised deliveries to customers
The year 2000 saw the Bangalore Unit which had grown very large being
reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore
were also restructured into Specific Core Groups and Product Development Groups The
same year BEL shares were listed in the National Stock Exchange
In 2002 BEL became the first defense PSU to get operational Mini Ratna
Category I status
In 2005 BEL achieved a turnover of Rs32236 crores
BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06
In June 2007 BEL was conferred the prestigious Navratna status based on its
consistent performance BEL looks forward to leverage the increased functional
autonomy for further business growth and diversification
BEL has also established Centre for Research and Learning (CRL) at Bangalore
and Ghaziabad to pursue development of futuristic technology The passionate pursuit of
excellence at BEL is reflected in a reputation that can be described in three words
QUALITY TECHNOLOGY AND INNOVATION
Advanced management college
15
Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
Advanced management college
16
Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
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65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
CHAPTER- II
RESEARCH DESIGN
Advanced management college
5
Bharat Electronics Limited (BEL)
21 Statement of the Problem
Modern philosophy of management is based on considering workers not merely
as wage earners but as equal partners in the productive process Workersrsquo Participation is
becoming more relevant in all the organizations because of its significant role in
organizational development It has already shown its impact in various aspects such as
increased productivity amp quality better employee involvement amp commitment better
decision-making better industrial relations and so in various organizations Workersrsquo
Participation must be an ongoing process and should not be treated as lsquoone timersquo affair It
should not be used merely as a fire fighting instrument for handling industrial relations
problems For successful participation of workers in management it is necessary that the
workers are sufficiently informed about the participation programme in the enterprise and
are given proper training in the field
Bharat Electronics Limited (BEL) Bangalore is an accomplished and profitable
organization Being a manufacturing company it has to deal with workers more
sincerely They are in larger strength and are the backbone of the company Workers play
a major role in the companyrsquos achievements It is rightly suggested that management of
industrial units will be smooth and efficient if workers are associated with the
management Hence the concept workers participation in management has got to play a
major role in this company Thus it becomes necessary to assess the effectiveness of
workers participation in achieving the ultimate goals of the organization and thereby
ensuring faster growth
The concept of workersrsquo participation in management is considered as a
mechanism where workers have a say in the decision making process of an enterprise
In the view of social thinkers like Comte and Owen WPM should be encouraged
for achieving social justice They were concerned about the status of workers in the
factory organization and in order to prevent their exploitation they observed that workers
should have as much power as the management From the point of view of social
Advanced management college
6
Bharat Electronics Limited (BEL)
scientists participative management is one tools of management where the emphasis is
on the utility of a humane approach
The form that WPM can take depends on the differences in the level of
management the subject matter of participation the strength of the union and the pattern
of industrial relations The important forms in which workers could participate in
management are collective bargaining joint decision making consultation and
information sharing They may also take the form of informal system for instances a
supervisor consulting a worker before taking any decision in which the latter is interested
It is felt that the success of WPM is determined by two types of factors
Situational and Human The former refers to the peculiar characteristics of each
enterprise which determine its participation potential such as its autonomy its size and
organization structure as well as technological factors The autonomy of the enterprise
refers to the extent to which it is free to make managerial decisions
Participation in the political context is an influencing process so also at the plant
level it affects employee terms and conditions of employment The structure context and
form of WPM depend on the political ideology and systems adopted by a particular
society Socialist ideologies advocated direct participation at every level of management
whereas the capitalist societies left it unstructured Participation is not merely to protect
and further onersquos interests but is also a system of checks and balances on both the groups
which requires a great sense of responsibility and educated awareness to cope with the
several aspects of the participation system
22 Objectives of the study
This study gives the idea about analysis of the latest scheme regarding Workersrsquo
participation in management by the firm in order to achieve the desired results The aims
of the study are-
Advanced management college
7
Bharat Electronics Limited (BEL)
To examine the effectiveness of the present scheme of the Workersrsquo
participation in management at BEL
Examine the changes in the environment and how best the organization can
achieve its objectives
Study the functions and study and activities of employees
To analyze the employees perceptions about the working of system
To identify the key strengths and weakness of the existing system
It also gives an idea about the strength and weaknesses of the firm
Learn about the effect of the present WPM scheme on working environment
customers competitors products process and price marketing strategy etc
Suggest ways and means if any to improve the existing WPM practice and to
make it effective
23 Sample Design
The method represents a two stage sampling design as the ultimate sample comprise of
members of the various statutory and non-statutory committees of the organization 3000
is the total employee strength of BEL Bangalore complex Out of which 200 members
of various departments which play a major part in implementing WPM The 200
employees constitute of managerial staff and workers A sample of 60 employees was
selected form the above for the study The managerial staff-worker ratio of the sample
was 3070 which were selected on a random basis
24 Tools used for testing
The methods used or adopted by the investigator in order to collect the required
information on the topic ie Workersrsquo participation in management are as follows-
Interview method
Here the investigator personally met some employee of industrial unit to
collect the required information
Questionnaire method
Advanced management college
8
Bharat Electronics Limited (BEL)
Te investigator distributed questionnaire to the employee concerned with
the request to answer the questions and return the questionnaire
Observation method
The information was sought by way of investigators own direct observation
Discussions with HR manager of various departments and other person
involved in the function
25 Data Collection
The study is empirical in nature It is based on practical evidences The study is confined
in its scope as it is limited only to the BEL Bangalore unit and therefore all the data
collected through questionnaire is from the employees working in that unit only
Moreover the study pertains to only BEL Division of Bangalore complex
Sources of data
There are two methods used in the collection of data these methods are the main sources
of data collection they are-
1 Primary Data
The data collected for the first time by the investigator as original data is known as
Primary data
Some of the methods of collecting primary data used by the investigator are-
Direct personal interview
Indirect personal interview
Questionnaire method
Schedules method
2 Secondary Data
Advanced management college
9
Bharat Electronics Limited (BEL)
The investigator has used the data which have been collected by some one else such a
data are known as secondary data Such data are published in the newspapers periodicals
government publications companyrsquos websites etc
26 Limitation
Time constraint and busy schedule of the employees
Study was limited to certain class of employees
Language constraint
Sample size was limited to 60 due to construction and cost of the study
There may be high degree of non-response resulting in a very small
proportion of the selected answers which cannot be regarded as reliable
Finding of the study was based on the assumptions that respondents give
correct information
Lastly the respondents are not willing to give written information on
certain personal questions due to fear
Some workers still hesitate to contribute their ideas
The suggestion amp recommendation cannot be given within the framework of the objects
functions amp scope of the committee
Advanced management college
10
Bharat Electronics Limited (BEL)
CHAPTER- III
COMPANY PROFILE
Advanced management college
11
Bharat Electronics Limited (BEL)
31 Bharat Electronics Limited ndash A Profile
Bharat Electronics Limited (BEL) was established at Bangalore India by the
Government of India under the Ministry of Defence in 1954 in Bangalore under the
Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country to meet the specialized electronic needs of the Indian defense services
Over the years it has grown into a multi-product multi-technology multi-unit
company serving the needs of customers in diverse fields in India and abroad Bharat
Electronics (BE) has met the expectations of the Government of India year after year for
over four decades by supplying the armed forces with a variety of sophisticated radars
sonarrsquos and communication equipment and systems meeting stringent defense
specification with the assurance of life time product support
BEL offers products and services in a wide spectrum of technology like Radars
Military Communications Naval Systems Electronic Warfare Systems
Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank
Electronics Solar Photovoltaic Systems Embedded Software and Electronic
Components With its expertise developed over the years the company also provides
turnkey systems solutions
Defence continues to be BELrsquos prime focus but the Company has also diversified
into civilian areas Some of the successful civilian products include the Electronic Voting
Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top
Boxes
BEL offers contract-manufacturing services for both domestic and international
customers It has automated assembly inspection and testing facilities as also precision
machining capabilities It adheres to strict process and manufacturing standards
producing world-class products
Advanced management college
12
Bharat Electronics Limited (BEL)
BEL has its Registered Office at Bangalore and manufacturing units at nine
locations in India A network of marketing and customer support centers across India and
two overseas offices at New York and Singapore supplement the operations of the
manufacturing units
32 History and Evolution
The growth and diversification of BEL over the years mirrors the advances in the
electronics technology with which BEL has kept pace Starting with the manufacture of a
few communication equipment in 1956 BEL went on to produce Receiving Valves in
1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In
1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave
Tubes started The following year facilities for manufacture of Integrated Circuits and
Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for
Doordarshan The following year manufacture of Frigate Radars for the Navy began
Under the governments policy of decentralization and due to strategic reasons
BEL ventured to set up new Units at various places The second Unit of BEL was set up
at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for
the Indian Air Force The third Unit was established at Pune in 1979 to manufacture
Image Converter and Image Intensifier Tubes
In 1980 BELs first overseas office was set up at New York for procurement of
components and materials
In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries
was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to
support the satellite programme in 1982 The same year saw BEL achieve a turnover of
Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by
BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set
up in Chennai for supply of Tank Electronics with proximity to HVF Avadi
Advanced management college
13
Bharat Electronics Limited (BEL)
The sixth Unit was set up at Panchkula the same year to manufacture Military
Communication equipment 1985 also saw BEL manufacturing on a large scale Low
Power TV Transmitters and TVROs for the expansion of Doordarshans coverage
In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to
manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at
Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic
Warfare Equipment
In 1987 a separate Naval Equipment Division was set up at Bangalore to give
greater focus to Naval projects The first Central Research Laboratory was established at
Bangalore in 1988 to focus on futuristic RampD
In 1989 it saw the manufacture of Telecom Switching and Transmission Systems
as also the setting up of the Mass Manufacturing Facility in Bangalore and the
manufacture of the first batch of 75000 Electronic Voting Machines
The agreement for setting up BELs first Joint Venture Company BE DELFT
with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL
with the exit of the foreign partner and has been renamed BEL Optronic Devices
Limited
The second Central Research Laboratory was established at Ghaziabad in 1992
The first disinvestment (20) and listing of the Companys shares in Bangalore and
Mumbai Stock Exchanges took place the same year
BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment
(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover
Advanced management college
14
Bharat Electronics Limited (BEL)
In 1997 GE BEL the second Joint Venture Company with Ms GE USA was
formed as also the third JVC with Ms Multitone UK BEL Multitone The same year
USA imposed supply restrictions on BEL
In 1998 BEL set up its second overseas office at Singapore to source components
from South East Asia The same year US and European sanctions were imposed on BEL
The Company was able to overcome the effects of the sanctions and insulate Indian
defense forces from the fall-out of denial regimes by finding technical solutions to
circumvent the denials and by keeping up the promised deliveries to customers
The year 2000 saw the Bangalore Unit which had grown very large being
reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore
were also restructured into Specific Core Groups and Product Development Groups The
same year BEL shares were listed in the National Stock Exchange
In 2002 BEL became the first defense PSU to get operational Mini Ratna
Category I status
In 2005 BEL achieved a turnover of Rs32236 crores
BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06
In June 2007 BEL was conferred the prestigious Navratna status based on its
consistent performance BEL looks forward to leverage the increased functional
autonomy for further business growth and diversification
BEL has also established Centre for Research and Learning (CRL) at Bangalore
and Ghaziabad to pursue development of futuristic technology The passionate pursuit of
excellence at BEL is reflected in a reputation that can be described in three words
QUALITY TECHNOLOGY AND INNOVATION
Advanced management college
15
Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
Advanced management college
16
Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
21 Statement of the Problem
Modern philosophy of management is based on considering workers not merely
as wage earners but as equal partners in the productive process Workersrsquo Participation is
becoming more relevant in all the organizations because of its significant role in
organizational development It has already shown its impact in various aspects such as
increased productivity amp quality better employee involvement amp commitment better
decision-making better industrial relations and so in various organizations Workersrsquo
Participation must be an ongoing process and should not be treated as lsquoone timersquo affair It
should not be used merely as a fire fighting instrument for handling industrial relations
problems For successful participation of workers in management it is necessary that the
workers are sufficiently informed about the participation programme in the enterprise and
are given proper training in the field
Bharat Electronics Limited (BEL) Bangalore is an accomplished and profitable
organization Being a manufacturing company it has to deal with workers more
sincerely They are in larger strength and are the backbone of the company Workers play
a major role in the companyrsquos achievements It is rightly suggested that management of
industrial units will be smooth and efficient if workers are associated with the
management Hence the concept workers participation in management has got to play a
major role in this company Thus it becomes necessary to assess the effectiveness of
workers participation in achieving the ultimate goals of the organization and thereby
ensuring faster growth
The concept of workersrsquo participation in management is considered as a
mechanism where workers have a say in the decision making process of an enterprise
In the view of social thinkers like Comte and Owen WPM should be encouraged
for achieving social justice They were concerned about the status of workers in the
factory organization and in order to prevent their exploitation they observed that workers
should have as much power as the management From the point of view of social
Advanced management college
6
Bharat Electronics Limited (BEL)
scientists participative management is one tools of management where the emphasis is
on the utility of a humane approach
The form that WPM can take depends on the differences in the level of
management the subject matter of participation the strength of the union and the pattern
of industrial relations The important forms in which workers could participate in
management are collective bargaining joint decision making consultation and
information sharing They may also take the form of informal system for instances a
supervisor consulting a worker before taking any decision in which the latter is interested
It is felt that the success of WPM is determined by two types of factors
Situational and Human The former refers to the peculiar characteristics of each
enterprise which determine its participation potential such as its autonomy its size and
organization structure as well as technological factors The autonomy of the enterprise
refers to the extent to which it is free to make managerial decisions
Participation in the political context is an influencing process so also at the plant
level it affects employee terms and conditions of employment The structure context and
form of WPM depend on the political ideology and systems adopted by a particular
society Socialist ideologies advocated direct participation at every level of management
whereas the capitalist societies left it unstructured Participation is not merely to protect
and further onersquos interests but is also a system of checks and balances on both the groups
which requires a great sense of responsibility and educated awareness to cope with the
several aspects of the participation system
22 Objectives of the study
This study gives the idea about analysis of the latest scheme regarding Workersrsquo
participation in management by the firm in order to achieve the desired results The aims
of the study are-
Advanced management college
7
Bharat Electronics Limited (BEL)
To examine the effectiveness of the present scheme of the Workersrsquo
participation in management at BEL
Examine the changes in the environment and how best the organization can
achieve its objectives
Study the functions and study and activities of employees
To analyze the employees perceptions about the working of system
To identify the key strengths and weakness of the existing system
It also gives an idea about the strength and weaknesses of the firm
Learn about the effect of the present WPM scheme on working environment
customers competitors products process and price marketing strategy etc
Suggest ways and means if any to improve the existing WPM practice and to
make it effective
23 Sample Design
The method represents a two stage sampling design as the ultimate sample comprise of
members of the various statutory and non-statutory committees of the organization 3000
is the total employee strength of BEL Bangalore complex Out of which 200 members
of various departments which play a major part in implementing WPM The 200
employees constitute of managerial staff and workers A sample of 60 employees was
selected form the above for the study The managerial staff-worker ratio of the sample
was 3070 which were selected on a random basis
24 Tools used for testing
The methods used or adopted by the investigator in order to collect the required
information on the topic ie Workersrsquo participation in management are as follows-
Interview method
Here the investigator personally met some employee of industrial unit to
collect the required information
Questionnaire method
Advanced management college
8
Bharat Electronics Limited (BEL)
Te investigator distributed questionnaire to the employee concerned with
the request to answer the questions and return the questionnaire
Observation method
The information was sought by way of investigators own direct observation
Discussions with HR manager of various departments and other person
involved in the function
25 Data Collection
The study is empirical in nature It is based on practical evidences The study is confined
in its scope as it is limited only to the BEL Bangalore unit and therefore all the data
collected through questionnaire is from the employees working in that unit only
Moreover the study pertains to only BEL Division of Bangalore complex
Sources of data
There are two methods used in the collection of data these methods are the main sources
of data collection they are-
1 Primary Data
The data collected for the first time by the investigator as original data is known as
Primary data
Some of the methods of collecting primary data used by the investigator are-
Direct personal interview
Indirect personal interview
Questionnaire method
Schedules method
2 Secondary Data
Advanced management college
9
Bharat Electronics Limited (BEL)
The investigator has used the data which have been collected by some one else such a
data are known as secondary data Such data are published in the newspapers periodicals
government publications companyrsquos websites etc
26 Limitation
Time constraint and busy schedule of the employees
Study was limited to certain class of employees
Language constraint
Sample size was limited to 60 due to construction and cost of the study
There may be high degree of non-response resulting in a very small
proportion of the selected answers which cannot be regarded as reliable
Finding of the study was based on the assumptions that respondents give
correct information
Lastly the respondents are not willing to give written information on
certain personal questions due to fear
Some workers still hesitate to contribute their ideas
The suggestion amp recommendation cannot be given within the framework of the objects
functions amp scope of the committee
Advanced management college
10
Bharat Electronics Limited (BEL)
CHAPTER- III
COMPANY PROFILE
Advanced management college
11
Bharat Electronics Limited (BEL)
31 Bharat Electronics Limited ndash A Profile
Bharat Electronics Limited (BEL) was established at Bangalore India by the
Government of India under the Ministry of Defence in 1954 in Bangalore under the
Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country to meet the specialized electronic needs of the Indian defense services
Over the years it has grown into a multi-product multi-technology multi-unit
company serving the needs of customers in diverse fields in India and abroad Bharat
Electronics (BE) has met the expectations of the Government of India year after year for
over four decades by supplying the armed forces with a variety of sophisticated radars
sonarrsquos and communication equipment and systems meeting stringent defense
specification with the assurance of life time product support
BEL offers products and services in a wide spectrum of technology like Radars
Military Communications Naval Systems Electronic Warfare Systems
Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank
Electronics Solar Photovoltaic Systems Embedded Software and Electronic
Components With its expertise developed over the years the company also provides
turnkey systems solutions
Defence continues to be BELrsquos prime focus but the Company has also diversified
into civilian areas Some of the successful civilian products include the Electronic Voting
Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top
Boxes
BEL offers contract-manufacturing services for both domestic and international
customers It has automated assembly inspection and testing facilities as also precision
machining capabilities It adheres to strict process and manufacturing standards
producing world-class products
Advanced management college
12
Bharat Electronics Limited (BEL)
BEL has its Registered Office at Bangalore and manufacturing units at nine
locations in India A network of marketing and customer support centers across India and
two overseas offices at New York and Singapore supplement the operations of the
manufacturing units
32 History and Evolution
The growth and diversification of BEL over the years mirrors the advances in the
electronics technology with which BEL has kept pace Starting with the manufacture of a
few communication equipment in 1956 BEL went on to produce Receiving Valves in
1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In
1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave
Tubes started The following year facilities for manufacture of Integrated Circuits and
Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for
Doordarshan The following year manufacture of Frigate Radars for the Navy began
Under the governments policy of decentralization and due to strategic reasons
BEL ventured to set up new Units at various places The second Unit of BEL was set up
at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for
the Indian Air Force The third Unit was established at Pune in 1979 to manufacture
Image Converter and Image Intensifier Tubes
In 1980 BELs first overseas office was set up at New York for procurement of
components and materials
In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries
was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to
support the satellite programme in 1982 The same year saw BEL achieve a turnover of
Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by
BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set
up in Chennai for supply of Tank Electronics with proximity to HVF Avadi
Advanced management college
13
Bharat Electronics Limited (BEL)
The sixth Unit was set up at Panchkula the same year to manufacture Military
Communication equipment 1985 also saw BEL manufacturing on a large scale Low
Power TV Transmitters and TVROs for the expansion of Doordarshans coverage
In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to
manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at
Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic
Warfare Equipment
In 1987 a separate Naval Equipment Division was set up at Bangalore to give
greater focus to Naval projects The first Central Research Laboratory was established at
Bangalore in 1988 to focus on futuristic RampD
In 1989 it saw the manufacture of Telecom Switching and Transmission Systems
as also the setting up of the Mass Manufacturing Facility in Bangalore and the
manufacture of the first batch of 75000 Electronic Voting Machines
The agreement for setting up BELs first Joint Venture Company BE DELFT
with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL
with the exit of the foreign partner and has been renamed BEL Optronic Devices
Limited
The second Central Research Laboratory was established at Ghaziabad in 1992
The first disinvestment (20) and listing of the Companys shares in Bangalore and
Mumbai Stock Exchanges took place the same year
BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment
(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover
Advanced management college
14
Bharat Electronics Limited (BEL)
In 1997 GE BEL the second Joint Venture Company with Ms GE USA was
formed as also the third JVC with Ms Multitone UK BEL Multitone The same year
USA imposed supply restrictions on BEL
In 1998 BEL set up its second overseas office at Singapore to source components
from South East Asia The same year US and European sanctions were imposed on BEL
The Company was able to overcome the effects of the sanctions and insulate Indian
defense forces from the fall-out of denial regimes by finding technical solutions to
circumvent the denials and by keeping up the promised deliveries to customers
The year 2000 saw the Bangalore Unit which had grown very large being
reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore
were also restructured into Specific Core Groups and Product Development Groups The
same year BEL shares were listed in the National Stock Exchange
In 2002 BEL became the first defense PSU to get operational Mini Ratna
Category I status
In 2005 BEL achieved a turnover of Rs32236 crores
BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06
In June 2007 BEL was conferred the prestigious Navratna status based on its
consistent performance BEL looks forward to leverage the increased functional
autonomy for further business growth and diversification
BEL has also established Centre for Research and Learning (CRL) at Bangalore
and Ghaziabad to pursue development of futuristic technology The passionate pursuit of
excellence at BEL is reflected in a reputation that can be described in three words
QUALITY TECHNOLOGY AND INNOVATION
Advanced management college
15
Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
Advanced management college
16
Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
scientists participative management is one tools of management where the emphasis is
on the utility of a humane approach
The form that WPM can take depends on the differences in the level of
management the subject matter of participation the strength of the union and the pattern
of industrial relations The important forms in which workers could participate in
management are collective bargaining joint decision making consultation and
information sharing They may also take the form of informal system for instances a
supervisor consulting a worker before taking any decision in which the latter is interested
It is felt that the success of WPM is determined by two types of factors
Situational and Human The former refers to the peculiar characteristics of each
enterprise which determine its participation potential such as its autonomy its size and
organization structure as well as technological factors The autonomy of the enterprise
refers to the extent to which it is free to make managerial decisions
Participation in the political context is an influencing process so also at the plant
level it affects employee terms and conditions of employment The structure context and
form of WPM depend on the political ideology and systems adopted by a particular
society Socialist ideologies advocated direct participation at every level of management
whereas the capitalist societies left it unstructured Participation is not merely to protect
and further onersquos interests but is also a system of checks and balances on both the groups
which requires a great sense of responsibility and educated awareness to cope with the
several aspects of the participation system
22 Objectives of the study
This study gives the idea about analysis of the latest scheme regarding Workersrsquo
participation in management by the firm in order to achieve the desired results The aims
of the study are-
Advanced management college
7
Bharat Electronics Limited (BEL)
To examine the effectiveness of the present scheme of the Workersrsquo
participation in management at BEL
Examine the changes in the environment and how best the organization can
achieve its objectives
Study the functions and study and activities of employees
To analyze the employees perceptions about the working of system
To identify the key strengths and weakness of the existing system
It also gives an idea about the strength and weaknesses of the firm
Learn about the effect of the present WPM scheme on working environment
customers competitors products process and price marketing strategy etc
Suggest ways and means if any to improve the existing WPM practice and to
make it effective
23 Sample Design
The method represents a two stage sampling design as the ultimate sample comprise of
members of the various statutory and non-statutory committees of the organization 3000
is the total employee strength of BEL Bangalore complex Out of which 200 members
of various departments which play a major part in implementing WPM The 200
employees constitute of managerial staff and workers A sample of 60 employees was
selected form the above for the study The managerial staff-worker ratio of the sample
was 3070 which were selected on a random basis
24 Tools used for testing
The methods used or adopted by the investigator in order to collect the required
information on the topic ie Workersrsquo participation in management are as follows-
Interview method
Here the investigator personally met some employee of industrial unit to
collect the required information
Questionnaire method
Advanced management college
8
Bharat Electronics Limited (BEL)
Te investigator distributed questionnaire to the employee concerned with
the request to answer the questions and return the questionnaire
Observation method
The information was sought by way of investigators own direct observation
Discussions with HR manager of various departments and other person
involved in the function
25 Data Collection
The study is empirical in nature It is based on practical evidences The study is confined
in its scope as it is limited only to the BEL Bangalore unit and therefore all the data
collected through questionnaire is from the employees working in that unit only
Moreover the study pertains to only BEL Division of Bangalore complex
Sources of data
There are two methods used in the collection of data these methods are the main sources
of data collection they are-
1 Primary Data
The data collected for the first time by the investigator as original data is known as
Primary data
Some of the methods of collecting primary data used by the investigator are-
Direct personal interview
Indirect personal interview
Questionnaire method
Schedules method
2 Secondary Data
Advanced management college
9
Bharat Electronics Limited (BEL)
The investigator has used the data which have been collected by some one else such a
data are known as secondary data Such data are published in the newspapers periodicals
government publications companyrsquos websites etc
26 Limitation
Time constraint and busy schedule of the employees
Study was limited to certain class of employees
Language constraint
Sample size was limited to 60 due to construction and cost of the study
There may be high degree of non-response resulting in a very small
proportion of the selected answers which cannot be regarded as reliable
Finding of the study was based on the assumptions that respondents give
correct information
Lastly the respondents are not willing to give written information on
certain personal questions due to fear
Some workers still hesitate to contribute their ideas
The suggestion amp recommendation cannot be given within the framework of the objects
functions amp scope of the committee
Advanced management college
10
Bharat Electronics Limited (BEL)
CHAPTER- III
COMPANY PROFILE
Advanced management college
11
Bharat Electronics Limited (BEL)
31 Bharat Electronics Limited ndash A Profile
Bharat Electronics Limited (BEL) was established at Bangalore India by the
Government of India under the Ministry of Defence in 1954 in Bangalore under the
Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country to meet the specialized electronic needs of the Indian defense services
Over the years it has grown into a multi-product multi-technology multi-unit
company serving the needs of customers in diverse fields in India and abroad Bharat
Electronics (BE) has met the expectations of the Government of India year after year for
over four decades by supplying the armed forces with a variety of sophisticated radars
sonarrsquos and communication equipment and systems meeting stringent defense
specification with the assurance of life time product support
BEL offers products and services in a wide spectrum of technology like Radars
Military Communications Naval Systems Electronic Warfare Systems
Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank
Electronics Solar Photovoltaic Systems Embedded Software and Electronic
Components With its expertise developed over the years the company also provides
turnkey systems solutions
Defence continues to be BELrsquos prime focus but the Company has also diversified
into civilian areas Some of the successful civilian products include the Electronic Voting
Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top
Boxes
BEL offers contract-manufacturing services for both domestic and international
customers It has automated assembly inspection and testing facilities as also precision
machining capabilities It adheres to strict process and manufacturing standards
producing world-class products
Advanced management college
12
Bharat Electronics Limited (BEL)
BEL has its Registered Office at Bangalore and manufacturing units at nine
locations in India A network of marketing and customer support centers across India and
two overseas offices at New York and Singapore supplement the operations of the
manufacturing units
32 History and Evolution
The growth and diversification of BEL over the years mirrors the advances in the
electronics technology with which BEL has kept pace Starting with the manufacture of a
few communication equipment in 1956 BEL went on to produce Receiving Valves in
1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In
1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave
Tubes started The following year facilities for manufacture of Integrated Circuits and
Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for
Doordarshan The following year manufacture of Frigate Radars for the Navy began
Under the governments policy of decentralization and due to strategic reasons
BEL ventured to set up new Units at various places The second Unit of BEL was set up
at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for
the Indian Air Force The third Unit was established at Pune in 1979 to manufacture
Image Converter and Image Intensifier Tubes
In 1980 BELs first overseas office was set up at New York for procurement of
components and materials
In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries
was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to
support the satellite programme in 1982 The same year saw BEL achieve a turnover of
Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by
BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set
up in Chennai for supply of Tank Electronics with proximity to HVF Avadi
Advanced management college
13
Bharat Electronics Limited (BEL)
The sixth Unit was set up at Panchkula the same year to manufacture Military
Communication equipment 1985 also saw BEL manufacturing on a large scale Low
Power TV Transmitters and TVROs for the expansion of Doordarshans coverage
In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to
manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at
Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic
Warfare Equipment
In 1987 a separate Naval Equipment Division was set up at Bangalore to give
greater focus to Naval projects The first Central Research Laboratory was established at
Bangalore in 1988 to focus on futuristic RampD
In 1989 it saw the manufacture of Telecom Switching and Transmission Systems
as also the setting up of the Mass Manufacturing Facility in Bangalore and the
manufacture of the first batch of 75000 Electronic Voting Machines
The agreement for setting up BELs first Joint Venture Company BE DELFT
with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL
with the exit of the foreign partner and has been renamed BEL Optronic Devices
Limited
The second Central Research Laboratory was established at Ghaziabad in 1992
The first disinvestment (20) and listing of the Companys shares in Bangalore and
Mumbai Stock Exchanges took place the same year
BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment
(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover
Advanced management college
14
Bharat Electronics Limited (BEL)
In 1997 GE BEL the second Joint Venture Company with Ms GE USA was
formed as also the third JVC with Ms Multitone UK BEL Multitone The same year
USA imposed supply restrictions on BEL
In 1998 BEL set up its second overseas office at Singapore to source components
from South East Asia The same year US and European sanctions were imposed on BEL
The Company was able to overcome the effects of the sanctions and insulate Indian
defense forces from the fall-out of denial regimes by finding technical solutions to
circumvent the denials and by keeping up the promised deliveries to customers
The year 2000 saw the Bangalore Unit which had grown very large being
reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore
were also restructured into Specific Core Groups and Product Development Groups The
same year BEL shares were listed in the National Stock Exchange
In 2002 BEL became the first defense PSU to get operational Mini Ratna
Category I status
In 2005 BEL achieved a turnover of Rs32236 crores
BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06
In June 2007 BEL was conferred the prestigious Navratna status based on its
consistent performance BEL looks forward to leverage the increased functional
autonomy for further business growth and diversification
BEL has also established Centre for Research and Learning (CRL) at Bangalore
and Ghaziabad to pursue development of futuristic technology The passionate pursuit of
excellence at BEL is reflected in a reputation that can be described in three words
QUALITY TECHNOLOGY AND INNOVATION
Advanced management college
15
Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
Advanced management college
16
Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
To examine the effectiveness of the present scheme of the Workersrsquo
participation in management at BEL
Examine the changes in the environment and how best the organization can
achieve its objectives
Study the functions and study and activities of employees
To analyze the employees perceptions about the working of system
To identify the key strengths and weakness of the existing system
It also gives an idea about the strength and weaknesses of the firm
Learn about the effect of the present WPM scheme on working environment
customers competitors products process and price marketing strategy etc
Suggest ways and means if any to improve the existing WPM practice and to
make it effective
23 Sample Design
The method represents a two stage sampling design as the ultimate sample comprise of
members of the various statutory and non-statutory committees of the organization 3000
is the total employee strength of BEL Bangalore complex Out of which 200 members
of various departments which play a major part in implementing WPM The 200
employees constitute of managerial staff and workers A sample of 60 employees was
selected form the above for the study The managerial staff-worker ratio of the sample
was 3070 which were selected on a random basis
24 Tools used for testing
The methods used or adopted by the investigator in order to collect the required
information on the topic ie Workersrsquo participation in management are as follows-
Interview method
Here the investigator personally met some employee of industrial unit to
collect the required information
Questionnaire method
Advanced management college
8
Bharat Electronics Limited (BEL)
Te investigator distributed questionnaire to the employee concerned with
the request to answer the questions and return the questionnaire
Observation method
The information was sought by way of investigators own direct observation
Discussions with HR manager of various departments and other person
involved in the function
25 Data Collection
The study is empirical in nature It is based on practical evidences The study is confined
in its scope as it is limited only to the BEL Bangalore unit and therefore all the data
collected through questionnaire is from the employees working in that unit only
Moreover the study pertains to only BEL Division of Bangalore complex
Sources of data
There are two methods used in the collection of data these methods are the main sources
of data collection they are-
1 Primary Data
The data collected for the first time by the investigator as original data is known as
Primary data
Some of the methods of collecting primary data used by the investigator are-
Direct personal interview
Indirect personal interview
Questionnaire method
Schedules method
2 Secondary Data
Advanced management college
9
Bharat Electronics Limited (BEL)
The investigator has used the data which have been collected by some one else such a
data are known as secondary data Such data are published in the newspapers periodicals
government publications companyrsquos websites etc
26 Limitation
Time constraint and busy schedule of the employees
Study was limited to certain class of employees
Language constraint
Sample size was limited to 60 due to construction and cost of the study
There may be high degree of non-response resulting in a very small
proportion of the selected answers which cannot be regarded as reliable
Finding of the study was based on the assumptions that respondents give
correct information
Lastly the respondents are not willing to give written information on
certain personal questions due to fear
Some workers still hesitate to contribute their ideas
The suggestion amp recommendation cannot be given within the framework of the objects
functions amp scope of the committee
Advanced management college
10
Bharat Electronics Limited (BEL)
CHAPTER- III
COMPANY PROFILE
Advanced management college
11
Bharat Electronics Limited (BEL)
31 Bharat Electronics Limited ndash A Profile
Bharat Electronics Limited (BEL) was established at Bangalore India by the
Government of India under the Ministry of Defence in 1954 in Bangalore under the
Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country to meet the specialized electronic needs of the Indian defense services
Over the years it has grown into a multi-product multi-technology multi-unit
company serving the needs of customers in diverse fields in India and abroad Bharat
Electronics (BE) has met the expectations of the Government of India year after year for
over four decades by supplying the armed forces with a variety of sophisticated radars
sonarrsquos and communication equipment and systems meeting stringent defense
specification with the assurance of life time product support
BEL offers products and services in a wide spectrum of technology like Radars
Military Communications Naval Systems Electronic Warfare Systems
Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank
Electronics Solar Photovoltaic Systems Embedded Software and Electronic
Components With its expertise developed over the years the company also provides
turnkey systems solutions
Defence continues to be BELrsquos prime focus but the Company has also diversified
into civilian areas Some of the successful civilian products include the Electronic Voting
Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top
Boxes
BEL offers contract-manufacturing services for both domestic and international
customers It has automated assembly inspection and testing facilities as also precision
machining capabilities It adheres to strict process and manufacturing standards
producing world-class products
Advanced management college
12
Bharat Electronics Limited (BEL)
BEL has its Registered Office at Bangalore and manufacturing units at nine
locations in India A network of marketing and customer support centers across India and
two overseas offices at New York and Singapore supplement the operations of the
manufacturing units
32 History and Evolution
The growth and diversification of BEL over the years mirrors the advances in the
electronics technology with which BEL has kept pace Starting with the manufacture of a
few communication equipment in 1956 BEL went on to produce Receiving Valves in
1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In
1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave
Tubes started The following year facilities for manufacture of Integrated Circuits and
Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for
Doordarshan The following year manufacture of Frigate Radars for the Navy began
Under the governments policy of decentralization and due to strategic reasons
BEL ventured to set up new Units at various places The second Unit of BEL was set up
at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for
the Indian Air Force The third Unit was established at Pune in 1979 to manufacture
Image Converter and Image Intensifier Tubes
In 1980 BELs first overseas office was set up at New York for procurement of
components and materials
In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries
was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to
support the satellite programme in 1982 The same year saw BEL achieve a turnover of
Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by
BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set
up in Chennai for supply of Tank Electronics with proximity to HVF Avadi
Advanced management college
13
Bharat Electronics Limited (BEL)
The sixth Unit was set up at Panchkula the same year to manufacture Military
Communication equipment 1985 also saw BEL manufacturing on a large scale Low
Power TV Transmitters and TVROs for the expansion of Doordarshans coverage
In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to
manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at
Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic
Warfare Equipment
In 1987 a separate Naval Equipment Division was set up at Bangalore to give
greater focus to Naval projects The first Central Research Laboratory was established at
Bangalore in 1988 to focus on futuristic RampD
In 1989 it saw the manufacture of Telecom Switching and Transmission Systems
as also the setting up of the Mass Manufacturing Facility in Bangalore and the
manufacture of the first batch of 75000 Electronic Voting Machines
The agreement for setting up BELs first Joint Venture Company BE DELFT
with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL
with the exit of the foreign partner and has been renamed BEL Optronic Devices
Limited
The second Central Research Laboratory was established at Ghaziabad in 1992
The first disinvestment (20) and listing of the Companys shares in Bangalore and
Mumbai Stock Exchanges took place the same year
BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment
(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover
Advanced management college
14
Bharat Electronics Limited (BEL)
In 1997 GE BEL the second Joint Venture Company with Ms GE USA was
formed as also the third JVC with Ms Multitone UK BEL Multitone The same year
USA imposed supply restrictions on BEL
In 1998 BEL set up its second overseas office at Singapore to source components
from South East Asia The same year US and European sanctions were imposed on BEL
The Company was able to overcome the effects of the sanctions and insulate Indian
defense forces from the fall-out of denial regimes by finding technical solutions to
circumvent the denials and by keeping up the promised deliveries to customers
The year 2000 saw the Bangalore Unit which had grown very large being
reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore
were also restructured into Specific Core Groups and Product Development Groups The
same year BEL shares were listed in the National Stock Exchange
In 2002 BEL became the first defense PSU to get operational Mini Ratna
Category I status
In 2005 BEL achieved a turnover of Rs32236 crores
BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06
In June 2007 BEL was conferred the prestigious Navratna status based on its
consistent performance BEL looks forward to leverage the increased functional
autonomy for further business growth and diversification
BEL has also established Centre for Research and Learning (CRL) at Bangalore
and Ghaziabad to pursue development of futuristic technology The passionate pursuit of
excellence at BEL is reflected in a reputation that can be described in three words
QUALITY TECHNOLOGY AND INNOVATION
Advanced management college
15
Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
Advanced management college
16
Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Te investigator distributed questionnaire to the employee concerned with
the request to answer the questions and return the questionnaire
Observation method
The information was sought by way of investigators own direct observation
Discussions with HR manager of various departments and other person
involved in the function
25 Data Collection
The study is empirical in nature It is based on practical evidences The study is confined
in its scope as it is limited only to the BEL Bangalore unit and therefore all the data
collected through questionnaire is from the employees working in that unit only
Moreover the study pertains to only BEL Division of Bangalore complex
Sources of data
There are two methods used in the collection of data these methods are the main sources
of data collection they are-
1 Primary Data
The data collected for the first time by the investigator as original data is known as
Primary data
Some of the methods of collecting primary data used by the investigator are-
Direct personal interview
Indirect personal interview
Questionnaire method
Schedules method
2 Secondary Data
Advanced management college
9
Bharat Electronics Limited (BEL)
The investigator has used the data which have been collected by some one else such a
data are known as secondary data Such data are published in the newspapers periodicals
government publications companyrsquos websites etc
26 Limitation
Time constraint and busy schedule of the employees
Study was limited to certain class of employees
Language constraint
Sample size was limited to 60 due to construction and cost of the study
There may be high degree of non-response resulting in a very small
proportion of the selected answers which cannot be regarded as reliable
Finding of the study was based on the assumptions that respondents give
correct information
Lastly the respondents are not willing to give written information on
certain personal questions due to fear
Some workers still hesitate to contribute their ideas
The suggestion amp recommendation cannot be given within the framework of the objects
functions amp scope of the committee
Advanced management college
10
Bharat Electronics Limited (BEL)
CHAPTER- III
COMPANY PROFILE
Advanced management college
11
Bharat Electronics Limited (BEL)
31 Bharat Electronics Limited ndash A Profile
Bharat Electronics Limited (BEL) was established at Bangalore India by the
Government of India under the Ministry of Defence in 1954 in Bangalore under the
Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country to meet the specialized electronic needs of the Indian defense services
Over the years it has grown into a multi-product multi-technology multi-unit
company serving the needs of customers in diverse fields in India and abroad Bharat
Electronics (BE) has met the expectations of the Government of India year after year for
over four decades by supplying the armed forces with a variety of sophisticated radars
sonarrsquos and communication equipment and systems meeting stringent defense
specification with the assurance of life time product support
BEL offers products and services in a wide spectrum of technology like Radars
Military Communications Naval Systems Electronic Warfare Systems
Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank
Electronics Solar Photovoltaic Systems Embedded Software and Electronic
Components With its expertise developed over the years the company also provides
turnkey systems solutions
Defence continues to be BELrsquos prime focus but the Company has also diversified
into civilian areas Some of the successful civilian products include the Electronic Voting
Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top
Boxes
BEL offers contract-manufacturing services for both domestic and international
customers It has automated assembly inspection and testing facilities as also precision
machining capabilities It adheres to strict process and manufacturing standards
producing world-class products
Advanced management college
12
Bharat Electronics Limited (BEL)
BEL has its Registered Office at Bangalore and manufacturing units at nine
locations in India A network of marketing and customer support centers across India and
two overseas offices at New York and Singapore supplement the operations of the
manufacturing units
32 History and Evolution
The growth and diversification of BEL over the years mirrors the advances in the
electronics technology with which BEL has kept pace Starting with the manufacture of a
few communication equipment in 1956 BEL went on to produce Receiving Valves in
1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In
1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave
Tubes started The following year facilities for manufacture of Integrated Circuits and
Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for
Doordarshan The following year manufacture of Frigate Radars for the Navy began
Under the governments policy of decentralization and due to strategic reasons
BEL ventured to set up new Units at various places The second Unit of BEL was set up
at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for
the Indian Air Force The third Unit was established at Pune in 1979 to manufacture
Image Converter and Image Intensifier Tubes
In 1980 BELs first overseas office was set up at New York for procurement of
components and materials
In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries
was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to
support the satellite programme in 1982 The same year saw BEL achieve a turnover of
Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by
BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set
up in Chennai for supply of Tank Electronics with proximity to HVF Avadi
Advanced management college
13
Bharat Electronics Limited (BEL)
The sixth Unit was set up at Panchkula the same year to manufacture Military
Communication equipment 1985 also saw BEL manufacturing on a large scale Low
Power TV Transmitters and TVROs for the expansion of Doordarshans coverage
In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to
manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at
Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic
Warfare Equipment
In 1987 a separate Naval Equipment Division was set up at Bangalore to give
greater focus to Naval projects The first Central Research Laboratory was established at
Bangalore in 1988 to focus on futuristic RampD
In 1989 it saw the manufacture of Telecom Switching and Transmission Systems
as also the setting up of the Mass Manufacturing Facility in Bangalore and the
manufacture of the first batch of 75000 Electronic Voting Machines
The agreement for setting up BELs first Joint Venture Company BE DELFT
with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL
with the exit of the foreign partner and has been renamed BEL Optronic Devices
Limited
The second Central Research Laboratory was established at Ghaziabad in 1992
The first disinvestment (20) and listing of the Companys shares in Bangalore and
Mumbai Stock Exchanges took place the same year
BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment
(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover
Advanced management college
14
Bharat Electronics Limited (BEL)
In 1997 GE BEL the second Joint Venture Company with Ms GE USA was
formed as also the third JVC with Ms Multitone UK BEL Multitone The same year
USA imposed supply restrictions on BEL
In 1998 BEL set up its second overseas office at Singapore to source components
from South East Asia The same year US and European sanctions were imposed on BEL
The Company was able to overcome the effects of the sanctions and insulate Indian
defense forces from the fall-out of denial regimes by finding technical solutions to
circumvent the denials and by keeping up the promised deliveries to customers
The year 2000 saw the Bangalore Unit which had grown very large being
reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore
were also restructured into Specific Core Groups and Product Development Groups The
same year BEL shares were listed in the National Stock Exchange
In 2002 BEL became the first defense PSU to get operational Mini Ratna
Category I status
In 2005 BEL achieved a turnover of Rs32236 crores
BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06
In June 2007 BEL was conferred the prestigious Navratna status based on its
consistent performance BEL looks forward to leverage the increased functional
autonomy for further business growth and diversification
BEL has also established Centre for Research and Learning (CRL) at Bangalore
and Ghaziabad to pursue development of futuristic technology The passionate pursuit of
excellence at BEL is reflected in a reputation that can be described in three words
QUALITY TECHNOLOGY AND INNOVATION
Advanced management college
15
Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
Advanced management college
16
Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
The investigator has used the data which have been collected by some one else such a
data are known as secondary data Such data are published in the newspapers periodicals
government publications companyrsquos websites etc
26 Limitation
Time constraint and busy schedule of the employees
Study was limited to certain class of employees
Language constraint
Sample size was limited to 60 due to construction and cost of the study
There may be high degree of non-response resulting in a very small
proportion of the selected answers which cannot be regarded as reliable
Finding of the study was based on the assumptions that respondents give
correct information
Lastly the respondents are not willing to give written information on
certain personal questions due to fear
Some workers still hesitate to contribute their ideas
The suggestion amp recommendation cannot be given within the framework of the objects
functions amp scope of the committee
Advanced management college
10
Bharat Electronics Limited (BEL)
CHAPTER- III
COMPANY PROFILE
Advanced management college
11
Bharat Electronics Limited (BEL)
31 Bharat Electronics Limited ndash A Profile
Bharat Electronics Limited (BEL) was established at Bangalore India by the
Government of India under the Ministry of Defence in 1954 in Bangalore under the
Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country to meet the specialized electronic needs of the Indian defense services
Over the years it has grown into a multi-product multi-technology multi-unit
company serving the needs of customers in diverse fields in India and abroad Bharat
Electronics (BE) has met the expectations of the Government of India year after year for
over four decades by supplying the armed forces with a variety of sophisticated radars
sonarrsquos and communication equipment and systems meeting stringent defense
specification with the assurance of life time product support
BEL offers products and services in a wide spectrum of technology like Radars
Military Communications Naval Systems Electronic Warfare Systems
Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank
Electronics Solar Photovoltaic Systems Embedded Software and Electronic
Components With its expertise developed over the years the company also provides
turnkey systems solutions
Defence continues to be BELrsquos prime focus but the Company has also diversified
into civilian areas Some of the successful civilian products include the Electronic Voting
Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top
Boxes
BEL offers contract-manufacturing services for both domestic and international
customers It has automated assembly inspection and testing facilities as also precision
machining capabilities It adheres to strict process and manufacturing standards
producing world-class products
Advanced management college
12
Bharat Electronics Limited (BEL)
BEL has its Registered Office at Bangalore and manufacturing units at nine
locations in India A network of marketing and customer support centers across India and
two overseas offices at New York and Singapore supplement the operations of the
manufacturing units
32 History and Evolution
The growth and diversification of BEL over the years mirrors the advances in the
electronics technology with which BEL has kept pace Starting with the manufacture of a
few communication equipment in 1956 BEL went on to produce Receiving Valves in
1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In
1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave
Tubes started The following year facilities for manufacture of Integrated Circuits and
Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for
Doordarshan The following year manufacture of Frigate Radars for the Navy began
Under the governments policy of decentralization and due to strategic reasons
BEL ventured to set up new Units at various places The second Unit of BEL was set up
at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for
the Indian Air Force The third Unit was established at Pune in 1979 to manufacture
Image Converter and Image Intensifier Tubes
In 1980 BELs first overseas office was set up at New York for procurement of
components and materials
In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries
was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to
support the satellite programme in 1982 The same year saw BEL achieve a turnover of
Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by
BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set
up in Chennai for supply of Tank Electronics with proximity to HVF Avadi
Advanced management college
13
Bharat Electronics Limited (BEL)
The sixth Unit was set up at Panchkula the same year to manufacture Military
Communication equipment 1985 also saw BEL manufacturing on a large scale Low
Power TV Transmitters and TVROs for the expansion of Doordarshans coverage
In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to
manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at
Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic
Warfare Equipment
In 1987 a separate Naval Equipment Division was set up at Bangalore to give
greater focus to Naval projects The first Central Research Laboratory was established at
Bangalore in 1988 to focus on futuristic RampD
In 1989 it saw the manufacture of Telecom Switching and Transmission Systems
as also the setting up of the Mass Manufacturing Facility in Bangalore and the
manufacture of the first batch of 75000 Electronic Voting Machines
The agreement for setting up BELs first Joint Venture Company BE DELFT
with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL
with the exit of the foreign partner and has been renamed BEL Optronic Devices
Limited
The second Central Research Laboratory was established at Ghaziabad in 1992
The first disinvestment (20) and listing of the Companys shares in Bangalore and
Mumbai Stock Exchanges took place the same year
BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment
(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover
Advanced management college
14
Bharat Electronics Limited (BEL)
In 1997 GE BEL the second Joint Venture Company with Ms GE USA was
formed as also the third JVC with Ms Multitone UK BEL Multitone The same year
USA imposed supply restrictions on BEL
In 1998 BEL set up its second overseas office at Singapore to source components
from South East Asia The same year US and European sanctions were imposed on BEL
The Company was able to overcome the effects of the sanctions and insulate Indian
defense forces from the fall-out of denial regimes by finding technical solutions to
circumvent the denials and by keeping up the promised deliveries to customers
The year 2000 saw the Bangalore Unit which had grown very large being
reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore
were also restructured into Specific Core Groups and Product Development Groups The
same year BEL shares were listed in the National Stock Exchange
In 2002 BEL became the first defense PSU to get operational Mini Ratna
Category I status
In 2005 BEL achieved a turnover of Rs32236 crores
BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06
In June 2007 BEL was conferred the prestigious Navratna status based on its
consistent performance BEL looks forward to leverage the increased functional
autonomy for further business growth and diversification
BEL has also established Centre for Research and Learning (CRL) at Bangalore
and Ghaziabad to pursue development of futuristic technology The passionate pursuit of
excellence at BEL is reflected in a reputation that can be described in three words
QUALITY TECHNOLOGY AND INNOVATION
Advanced management college
15
Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
Advanced management college
16
Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
CHAPTER- III
COMPANY PROFILE
Advanced management college
11
Bharat Electronics Limited (BEL)
31 Bharat Electronics Limited ndash A Profile
Bharat Electronics Limited (BEL) was established at Bangalore India by the
Government of India under the Ministry of Defence in 1954 in Bangalore under the
Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country to meet the specialized electronic needs of the Indian defense services
Over the years it has grown into a multi-product multi-technology multi-unit
company serving the needs of customers in diverse fields in India and abroad Bharat
Electronics (BE) has met the expectations of the Government of India year after year for
over four decades by supplying the armed forces with a variety of sophisticated radars
sonarrsquos and communication equipment and systems meeting stringent defense
specification with the assurance of life time product support
BEL offers products and services in a wide spectrum of technology like Radars
Military Communications Naval Systems Electronic Warfare Systems
Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank
Electronics Solar Photovoltaic Systems Embedded Software and Electronic
Components With its expertise developed over the years the company also provides
turnkey systems solutions
Defence continues to be BELrsquos prime focus but the Company has also diversified
into civilian areas Some of the successful civilian products include the Electronic Voting
Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top
Boxes
BEL offers contract-manufacturing services for both domestic and international
customers It has automated assembly inspection and testing facilities as also precision
machining capabilities It adheres to strict process and manufacturing standards
producing world-class products
Advanced management college
12
Bharat Electronics Limited (BEL)
BEL has its Registered Office at Bangalore and manufacturing units at nine
locations in India A network of marketing and customer support centers across India and
two overseas offices at New York and Singapore supplement the operations of the
manufacturing units
32 History and Evolution
The growth and diversification of BEL over the years mirrors the advances in the
electronics technology with which BEL has kept pace Starting with the manufacture of a
few communication equipment in 1956 BEL went on to produce Receiving Valves in
1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In
1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave
Tubes started The following year facilities for manufacture of Integrated Circuits and
Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for
Doordarshan The following year manufacture of Frigate Radars for the Navy began
Under the governments policy of decentralization and due to strategic reasons
BEL ventured to set up new Units at various places The second Unit of BEL was set up
at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for
the Indian Air Force The third Unit was established at Pune in 1979 to manufacture
Image Converter and Image Intensifier Tubes
In 1980 BELs first overseas office was set up at New York for procurement of
components and materials
In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries
was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to
support the satellite programme in 1982 The same year saw BEL achieve a turnover of
Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by
BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set
up in Chennai for supply of Tank Electronics with proximity to HVF Avadi
Advanced management college
13
Bharat Electronics Limited (BEL)
The sixth Unit was set up at Panchkula the same year to manufacture Military
Communication equipment 1985 also saw BEL manufacturing on a large scale Low
Power TV Transmitters and TVROs for the expansion of Doordarshans coverage
In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to
manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at
Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic
Warfare Equipment
In 1987 a separate Naval Equipment Division was set up at Bangalore to give
greater focus to Naval projects The first Central Research Laboratory was established at
Bangalore in 1988 to focus on futuristic RampD
In 1989 it saw the manufacture of Telecom Switching and Transmission Systems
as also the setting up of the Mass Manufacturing Facility in Bangalore and the
manufacture of the first batch of 75000 Electronic Voting Machines
The agreement for setting up BELs first Joint Venture Company BE DELFT
with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL
with the exit of the foreign partner and has been renamed BEL Optronic Devices
Limited
The second Central Research Laboratory was established at Ghaziabad in 1992
The first disinvestment (20) and listing of the Companys shares in Bangalore and
Mumbai Stock Exchanges took place the same year
BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment
(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover
Advanced management college
14
Bharat Electronics Limited (BEL)
In 1997 GE BEL the second Joint Venture Company with Ms GE USA was
formed as also the third JVC with Ms Multitone UK BEL Multitone The same year
USA imposed supply restrictions on BEL
In 1998 BEL set up its second overseas office at Singapore to source components
from South East Asia The same year US and European sanctions were imposed on BEL
The Company was able to overcome the effects of the sanctions and insulate Indian
defense forces from the fall-out of denial regimes by finding technical solutions to
circumvent the denials and by keeping up the promised deliveries to customers
The year 2000 saw the Bangalore Unit which had grown very large being
reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore
were also restructured into Specific Core Groups and Product Development Groups The
same year BEL shares were listed in the National Stock Exchange
In 2002 BEL became the first defense PSU to get operational Mini Ratna
Category I status
In 2005 BEL achieved a turnover of Rs32236 crores
BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06
In June 2007 BEL was conferred the prestigious Navratna status based on its
consistent performance BEL looks forward to leverage the increased functional
autonomy for further business growth and diversification
BEL has also established Centre for Research and Learning (CRL) at Bangalore
and Ghaziabad to pursue development of futuristic technology The passionate pursuit of
excellence at BEL is reflected in a reputation that can be described in three words
QUALITY TECHNOLOGY AND INNOVATION
Advanced management college
15
Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
Advanced management college
16
Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
31 Bharat Electronics Limited ndash A Profile
Bharat Electronics Limited (BEL) was established at Bangalore India by the
Government of India under the Ministry of Defence in 1954 in Bangalore under the
Ministry of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country to meet the specialized electronic needs of the Indian defense services
Over the years it has grown into a multi-product multi-technology multi-unit
company serving the needs of customers in diverse fields in India and abroad Bharat
Electronics (BE) has met the expectations of the Government of India year after year for
over four decades by supplying the armed forces with a variety of sophisticated radars
sonarrsquos and communication equipment and systems meeting stringent defense
specification with the assurance of life time product support
BEL offers products and services in a wide spectrum of technology like Radars
Military Communications Naval Systems Electronic Warfare Systems
Telecommunications Sound and Vision Broadcasting Opto-Electronics Tank
Electronics Solar Photovoltaic Systems Embedded Software and Electronic
Components With its expertise developed over the years the company also provides
turnkey systems solutions
Defence continues to be BELrsquos prime focus but the Company has also diversified
into civilian areas Some of the successful civilian products include the Electronic Voting
Machines Solar Powered LED-Based Traffic Signal Lights Simputers and Set Top
Boxes
BEL offers contract-manufacturing services for both domestic and international
customers It has automated assembly inspection and testing facilities as also precision
machining capabilities It adheres to strict process and manufacturing standards
producing world-class products
Advanced management college
12
Bharat Electronics Limited (BEL)
BEL has its Registered Office at Bangalore and manufacturing units at nine
locations in India A network of marketing and customer support centers across India and
two overseas offices at New York and Singapore supplement the operations of the
manufacturing units
32 History and Evolution
The growth and diversification of BEL over the years mirrors the advances in the
electronics technology with which BEL has kept pace Starting with the manufacture of a
few communication equipment in 1956 BEL went on to produce Receiving Valves in
1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In
1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave
Tubes started The following year facilities for manufacture of Integrated Circuits and
Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for
Doordarshan The following year manufacture of Frigate Radars for the Navy began
Under the governments policy of decentralization and due to strategic reasons
BEL ventured to set up new Units at various places The second Unit of BEL was set up
at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for
the Indian Air Force The third Unit was established at Pune in 1979 to manufacture
Image Converter and Image Intensifier Tubes
In 1980 BELs first overseas office was set up at New York for procurement of
components and materials
In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries
was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to
support the satellite programme in 1982 The same year saw BEL achieve a turnover of
Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by
BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set
up in Chennai for supply of Tank Electronics with proximity to HVF Avadi
Advanced management college
13
Bharat Electronics Limited (BEL)
The sixth Unit was set up at Panchkula the same year to manufacture Military
Communication equipment 1985 also saw BEL manufacturing on a large scale Low
Power TV Transmitters and TVROs for the expansion of Doordarshans coverage
In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to
manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at
Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic
Warfare Equipment
In 1987 a separate Naval Equipment Division was set up at Bangalore to give
greater focus to Naval projects The first Central Research Laboratory was established at
Bangalore in 1988 to focus on futuristic RampD
In 1989 it saw the manufacture of Telecom Switching and Transmission Systems
as also the setting up of the Mass Manufacturing Facility in Bangalore and the
manufacture of the first batch of 75000 Electronic Voting Machines
The agreement for setting up BELs first Joint Venture Company BE DELFT
with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL
with the exit of the foreign partner and has been renamed BEL Optronic Devices
Limited
The second Central Research Laboratory was established at Ghaziabad in 1992
The first disinvestment (20) and listing of the Companys shares in Bangalore and
Mumbai Stock Exchanges took place the same year
BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment
(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover
Advanced management college
14
Bharat Electronics Limited (BEL)
In 1997 GE BEL the second Joint Venture Company with Ms GE USA was
formed as also the third JVC with Ms Multitone UK BEL Multitone The same year
USA imposed supply restrictions on BEL
In 1998 BEL set up its second overseas office at Singapore to source components
from South East Asia The same year US and European sanctions were imposed on BEL
The Company was able to overcome the effects of the sanctions and insulate Indian
defense forces from the fall-out of denial regimes by finding technical solutions to
circumvent the denials and by keeping up the promised deliveries to customers
The year 2000 saw the Bangalore Unit which had grown very large being
reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore
were also restructured into Specific Core Groups and Product Development Groups The
same year BEL shares were listed in the National Stock Exchange
In 2002 BEL became the first defense PSU to get operational Mini Ratna
Category I status
In 2005 BEL achieved a turnover of Rs32236 crores
BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06
In June 2007 BEL was conferred the prestigious Navratna status based on its
consistent performance BEL looks forward to leverage the increased functional
autonomy for further business growth and diversification
BEL has also established Centre for Research and Learning (CRL) at Bangalore
and Ghaziabad to pursue development of futuristic technology The passionate pursuit of
excellence at BEL is reflected in a reputation that can be described in three words
QUALITY TECHNOLOGY AND INNOVATION
Advanced management college
15
Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
Advanced management college
16
Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
BEL has its Registered Office at Bangalore and manufacturing units at nine
locations in India A network of marketing and customer support centers across India and
two overseas offices at New York and Singapore supplement the operations of the
manufacturing units
32 History and Evolution
The growth and diversification of BEL over the years mirrors the advances in the
electronics technology with which BEL has kept pace Starting with the manufacture of a
few communication equipment in 1956 BEL went on to produce Receiving Valves in
1961 Germanium Semiconductors in 1962 and Radio Transmitters for AIR in 1964 In
1970 manufacture of Black amp White TV Picture Tube X-ray Tube and Microwave
Tubes started The following year facilities for manufacture of Integrated Circuits and
Hybrid Micro Circuits were set up 1972 saw BEL manufacturing TV Transmitters for
Doordarshan The following year manufacture of Frigate Radars for the Navy began
Under the governments policy of decentralization and due to strategic reasons
BEL ventured to set up new Units at various places The second Unit of BEL was set up
at Ghaziabad in 1974 to manufacture Radars and Tropo communication equipment for
the Indian Air Force The third Unit was established at Pune in 1979 to manufacture
Image Converter and Image Intensifier Tubes
In 1980 BELs first overseas office was set up at New York for procurement of
components and materials
In 1981 a manufacturing facility for Magnesium Manganese Dioxide batteries
was set up at the Pune Unit The Space Electronic Division was set up at Bangalore to
support the satellite programme in 1982 The same year saw BEL achieve a turnover of
Rs100 crores In 1983 an ailing Andhra Scientific Company (ASCO) was taken over by
BEL as the fourth manufacturing Unit at Machilipatnam In 1985 the fifth Unit was set
up in Chennai for supply of Tank Electronics with proximity to HVF Avadi
Advanced management college
13
Bharat Electronics Limited (BEL)
The sixth Unit was set up at Panchkula the same year to manufacture Military
Communication equipment 1985 also saw BEL manufacturing on a large scale Low
Power TV Transmitters and TVROs for the expansion of Doordarshans coverage
In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to
manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at
Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic
Warfare Equipment
In 1987 a separate Naval Equipment Division was set up at Bangalore to give
greater focus to Naval projects The first Central Research Laboratory was established at
Bangalore in 1988 to focus on futuristic RampD
In 1989 it saw the manufacture of Telecom Switching and Transmission Systems
as also the setting up of the Mass Manufacturing Facility in Bangalore and the
manufacture of the first batch of 75000 Electronic Voting Machines
The agreement for setting up BELs first Joint Venture Company BE DELFT
with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL
with the exit of the foreign partner and has been renamed BEL Optronic Devices
Limited
The second Central Research Laboratory was established at Ghaziabad in 1992
The first disinvestment (20) and listing of the Companys shares in Bangalore and
Mumbai Stock Exchanges took place the same year
BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment
(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover
Advanced management college
14
Bharat Electronics Limited (BEL)
In 1997 GE BEL the second Joint Venture Company with Ms GE USA was
formed as also the third JVC with Ms Multitone UK BEL Multitone The same year
USA imposed supply restrictions on BEL
In 1998 BEL set up its second overseas office at Singapore to source components
from South East Asia The same year US and European sanctions were imposed on BEL
The Company was able to overcome the effects of the sanctions and insulate Indian
defense forces from the fall-out of denial regimes by finding technical solutions to
circumvent the denials and by keeping up the promised deliveries to customers
The year 2000 saw the Bangalore Unit which had grown very large being
reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore
were also restructured into Specific Core Groups and Product Development Groups The
same year BEL shares were listed in the National Stock Exchange
In 2002 BEL became the first defense PSU to get operational Mini Ratna
Category I status
In 2005 BEL achieved a turnover of Rs32236 crores
BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06
In June 2007 BEL was conferred the prestigious Navratna status based on its
consistent performance BEL looks forward to leverage the increased functional
autonomy for further business growth and diversification
BEL has also established Centre for Research and Learning (CRL) at Bangalore
and Ghaziabad to pursue development of futuristic technology The passionate pursuit of
excellence at BEL is reflected in a reputation that can be described in three words
QUALITY TECHNOLOGY AND INNOVATION
Advanced management college
15
Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
Advanced management college
16
Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
The sixth Unit was set up at Panchkula the same year to manufacture Military
Communication equipment 1985 also saw BEL manufacturing on a large scale Low
Power TV Transmitters and TVROs for the expansion of Doordarshans coverage
In 1986 it witnessed the setting up of the seventh Unit at Kotdwara to
manufacture Switching Equipment the eighth Unit to manufacture TV Glass Shell at
Taloja (Navi Mumbai) and the ninth Unit at Hyderabad to manufacture Electronic
Warfare Equipment
In 1987 a separate Naval Equipment Division was set up at Bangalore to give
greater focus to Naval projects The first Central Research Laboratory was established at
Bangalore in 1988 to focus on futuristic RampD
In 1989 it saw the manufacture of Telecom Switching and Transmission Systems
as also the setting up of the Mass Manufacturing Facility in Bangalore and the
manufacture of the first batch of 75000 Electronic Voting Machines
The agreement for setting up BELs first Joint Venture Company BE DELFT
with Ms Delft of Holland was signed in 1990 Recently this became a subsidiary of BEL
with the exit of the foreign partner and has been renamed BEL Optronic Devices
Limited
The second Central Research Laboratory was established at Ghaziabad in 1992
The first disinvestment (20) and listing of the Companys shares in Bangalore and
Mumbai Stock Exchanges took place the same year
BEL Units obtained ISO 9000 certification in 1993-94 The second disinvestment
(414) took place in 1994 In 1996 BEL achieved Rs1000 crores turnover
Advanced management college
14
Bharat Electronics Limited (BEL)
In 1997 GE BEL the second Joint Venture Company with Ms GE USA was
formed as also the third JVC with Ms Multitone UK BEL Multitone The same year
USA imposed supply restrictions on BEL
In 1998 BEL set up its second overseas office at Singapore to source components
from South East Asia The same year US and European sanctions were imposed on BEL
The Company was able to overcome the effects of the sanctions and insulate Indian
defense forces from the fall-out of denial regimes by finding technical solutions to
circumvent the denials and by keeping up the promised deliveries to customers
The year 2000 saw the Bangalore Unit which had grown very large being
reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore
were also restructured into Specific Core Groups and Product Development Groups The
same year BEL shares were listed in the National Stock Exchange
In 2002 BEL became the first defense PSU to get operational Mini Ratna
Category I status
In 2005 BEL achieved a turnover of Rs32236 crores
BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06
In June 2007 BEL was conferred the prestigious Navratna status based on its
consistent performance BEL looks forward to leverage the increased functional
autonomy for further business growth and diversification
BEL has also established Centre for Research and Learning (CRL) at Bangalore
and Ghaziabad to pursue development of futuristic technology The passionate pursuit of
excellence at BEL is reflected in a reputation that can be described in three words
QUALITY TECHNOLOGY AND INNOVATION
Advanced management college
15
Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
Advanced management college
16
Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
In 1997 GE BEL the second Joint Venture Company with Ms GE USA was
formed as also the third JVC with Ms Multitone UK BEL Multitone The same year
USA imposed supply restrictions on BEL
In 1998 BEL set up its second overseas office at Singapore to source components
from South East Asia The same year US and European sanctions were imposed on BEL
The Company was able to overcome the effects of the sanctions and insulate Indian
defense forces from the fall-out of denial regimes by finding technical solutions to
circumvent the denials and by keeping up the promised deliveries to customers
The year 2000 saw the Bangalore Unit which had grown very large being
reorganized into six Strategic Business Units (SBUs) The RampD groups in Bangalore
were also restructured into Specific Core Groups and Product Development Groups The
same year BEL shares were listed in the National Stock Exchange
In 2002 BEL became the first defense PSU to get operational Mini Ratna
Category I status
In 2005 BEL achieved a turnover of Rs32236 crores
BEL achieved a turnover of Rs3561 crores (provisional) in 2005-06
In June 2007 BEL was conferred the prestigious Navratna status based on its
consistent performance BEL looks forward to leverage the increased functional
autonomy for further business growth and diversification
BEL has also established Centre for Research and Learning (CRL) at Bangalore
and Ghaziabad to pursue development of futuristic technology The passionate pursuit of
excellence at BEL is reflected in a reputation that can be described in three words
QUALITY TECHNOLOGY AND INNOVATION
Advanced management college
15
Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
Advanced management college
16
Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
33 Product Profile
PRODUCT RANGERADARS1048766 Fire Control Radars1048766 Weapon Locating Radars1048766 Battle Field Surveillance Radars (Short and Medium Range)1048766 Weapon Control Radars1048766 Tactical Control Radars1048766 High Power 3D Radars - Static and Mobile (Long Range)1048766 Low Flying Detection Radars1048766 Naval Radars (TrackingSurveillanceFire ControlNavigational)1048766 Low Probability of Intercept Radars1048766 Precision Instrumentation Radar (PCMC)1048766 Airport Surveillance Radars1048766 Doppler Weather Radars1048766 Maritime Patrol Radar (SV 2000)1048766 Central Acquisition Radars1048766 IFF EquipmentSecondary Surveillance Radars1048766 Radar Displays and Multi Function Consoles1048766 Automatic Data Handling System for Radars1048766 Radar Simulators1048766 Upgradation Services for the existing Radars
SONAR amp UNDERWATER EQUIPMENT1048766 Sonars and Transducers1048766 Towed Torpedo Decoy1048766 ASW Fire Control Systems1048766 Homing Sonars1048766 Sonar Simulators1048766 Sonobuoys
NAVAL FIRE CONTROL SYSTEMS1048766 Gun Fire Control Systems for Naval Platforms1048766 Optical Director Systems for Naval Guns1048766 Electro Optical Fire Control Systems
COMMAND amp CONTROL SYSTEMS1048766 Battle Management System (BMS)1048766 Shakti (Artillery Combat Command amp Control System)1048766 Sanjay (Battlefield Surveillance System)1048766 Samvahak (Command Information amp Decision Support System)1048766 Combat Management System for Naval Platforms1048766 Integrated Air Command amp Control System (IACCS)
Advanced management college
16
Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
COMMUNICATION EQUIPMENT1048766 Receivers (VLF HF VHF)1048766 Transmitters (HF VHF)1048766 Transreceivers (HF VHF VUHF UHF Digital Microwave)1048766 Frequency Hopping Radios1048766 Radio Relays1048766 Stand Alone Communication Unit (SACU)1048766 Emergency Communication System for Trains1048766 Ground to Air Communication Equipment (VHF VUHF UHF)1048766 Asynchronous Transfer Mode Switch1048766 Shelterised Communication Vehicles1048766 Wireless Message Transfer Unit (WMTU)1048766 Intelligent Message Terminal (IMT)1048766 Modulators1048766 Base Stations1048766 Alphanumeric Messaging Terminals for Radios (BEST SMART HART RDT)1048766 Military Switches (Digital Switching Systems Automatic Electronic Switches Digital1048766 Trunk Unit Data Concentrator Unit Level Switch Board)1048766 Semi Ruggedised Automatic Exchange1048766 Multiplexers1048766 CDMA Networks
COMMUNICATION SYSTEMS1048766 Composite Communication Systems1048766 ATM based Integrated Shipborne Data Network1048766 Link-II systems1048766 Troposcatter Communication Systems1048766 Point to Multipoint Communication System
ENCRYPTORS1048766 Voice DataFax Bulk Encryptors1048766 Encryptors (n64 Kbps 2834 Mbps IP STM 116 BEU)
EQUIPMENT SYSTEM CONFIGURATIONS1048766 Handheld Manpack Static Mobile Shelterised
SATCOM SYSTEMS1048766 Satellite Communication Equipment in extended CS amp Ku Bands1048766 Fly Away Terminals1048766 TV uplink earth stationsTRACT ndash Transportable Uplinks1048766 Intelsat F3 earth stations1048766 S-Band Satellite Communication Terminal1048766 Digital Satellite News Gathering (DSNG) Vans1048766 Mobile Communication Terminal (MCT)1048766 Sub-systems Modems Amplifiers UpDown Converters LNAs SSPAs
Advanced management college
17
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
1048766 System integration and total solutions for Radio amp Satellite Network (APNET Network forother State Govt Offices Police Network (Polnet) Telemedicine Systems1048766 BEL amp OFB Net etc)
TELECOM EQUIPMENT SYSTEMS1048766 2834Mbps Intermediate Data Rate (IDR) Modem Equipments for Cellular backhaul Full range ofADSL2+ CPEs1048766 Digital Loop Carrier (DLC) based Broadband Networks1048766 DSL based Broadband Networks1048766 FITH based GPON Solutions1048766 Wi-Fi Wi-Max based Broadband Networks1048766 Digital Electronic Exchange of Capacity 40 - 40000 lines1048766 (256P RAX 512P SBM RAX MAX-L MAX-XL)1048766 Digital Access Cross Connect (DACC)1048766 Multiplexing Equipment at 2 8 34 amp 234 MB Level1048766 Synchronous Terminal Multiplexers1048766 Wireless in Local Loop (WLL) System
SOUND amp VISION BROADCASTING1048766 Sound Broadcast Transmitters and Studio Equipment for Prasar Bharathi (AIR)1048766 (1KW 100 KW )1048766 MW Transmitters and FM Transmitters ndash 100W 200W 500W 1KW 5KW 10KW1048766 10KW MW Mobile Broadcast Station1048766 Television Broadcast Transmitters (100W Band I amp III 100W UHF 300W UHF1048766 500W UHF amp Class AB) 1 KW 10 KW1048766 Remote Unmanned TV Station1048766 TV Receive Only (TVRO) Terminals (S BandC Band)1048766 Digital Colour TV Outside Broadcast Van1048766 Television Studio Equipment1048766 Cable TV Head End System TV Demodulators1048766 Set Top Box (DTH Cable)1048766 Commercial IRDs1048766 Disaster Warning Set Top Box (STB)
TANK ELECTRONICS AND CONTROL SYSTEMSGun Control amp Drive Systems for Armoured Fighting Vehicles amp Air Defence Artillery1048766 Gun Systems1048766 Fire Control Systems for Armoured Fighting Vehicles1048766 Fire Control Systems for Air Defence Artillery Gun Systems1048766 Electro Optical Fire Control amp Tracking System for Land Sea and Airborne Applications1048766 Servo Pedestal Platforms for Land Sea and Airborne Applications1048766 Analog amp Digital Tank Intercom System for Armoured Fighting Vehicles1048766 Electronic subsystems and harnesses for Armoured Fighting Vehicles
Advanced management college
18
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
1048766 Advanced Land Navigation Systems (ALNS)1048766 Nag Missile Carrier (NAMICA)1048766 NBC Protection System for Armoured Fighting Vehicles1048766 Integrated Fire Detection amp Suppression System (IFDSS)1048766 Integration of Electronic Reconnaissance Equipment on Combat Vehicle1048766 __________Hydraulics for T-72 Tank Stabilisers
OPTICS amp ELECTRO-OPTICS1048766 Optical Sub-Assemblies1048766 Monocular Night Scope with 35mm Still Camera Attachment1048766 Passive Night Vision Devices Goggles Binoculars Periscopes etc1048766 Night Vision Weapon Sights for 556 INSAS 762mm Rifle LMG AK-47 84mm RL etc1048766 Light Weight Night Weapon Sight Night Vision Monocular1048766 Night Vision Device for Mortar Fire Control Day amp Night Sight for T72 T55 amp BMP Tanks1048766 Thermal Imaging Systems ndash Hand Held Thermal Imager Integrated Observation1048766 Equipment etc1048766 Passive Night Observation Device1048766 Laser Range Finders1048766 Gap Measurement Device Angular Measuring Devices1048766 Head Up Display (HUD) for fighter aircrafts1048766 Head Lights amp Search Lights for Armored Vehicles Tank Sight1048766 Holographic Weapon Sight Zoom Stereoscope1048766 Forward Observers Video Communication System1048766 Un-cooled Thermal Imager1048766 Surgical Microscopes for Ophthalmic ENT amp other Applications1048766 DayNight Sights and Sub-Systems for Tank Fire Control Systems1048766 Spotting Scope
ELECTRONIC WARFARE SYSTEMS1048766 Electronic Warfare Equipment (Airborne Shipborne Land-Based)
AVIONICS1048766 Cockpit Display Systems1048766 Digital Flight Control Computer1048766 Acoustic Miss Distance Indicator1048766 Radio altitude Switch1048766 Pylon Interface Boxes for LCA1048766 Ground Control Systems for UAV1048766 Data Links for Helicopters amp UA
Advanced management college
19
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
ANTENNAE1048766 Shaped Reflector Radar Antenna1048766 Multi Beam and Scanning Beam Antenna1048766 Phased Array Antenna System1048766 IFF Array Antenna (Linear amp Planner)1048766 Composite (Moulded) Antennae for Radar amp Communication Equipment1048766 Microwave Line of Sight (LOS) Antenna1048766 Television Receive Only (TVRO) Antenna1048766 Very Small Aperture Terminal (VSAT) Antenna1048766 Satellite Earth Station Antenna System1048766 Cellular Antenna GSM Antenna1048766 Telescopic MastsMobile Elevated Hydraulic Mast
OTHER PRODUCTS AND SYSTEMS1048766 Electronic Voting Machines1048766 Simputers1048766 Satellite Radio Receivers1048766 Simulators amp Trainers (Forward Observer Simulator Vehicle Driving Simulator1048766 Mortar Simulator Tank Driving and Gunnery Simulator for T-72 T-90 amp BMP II1048766 Anti Tank Guided Missile Simulator)1048766 Space Electronic items1048766 Armoured Engineer Reconnaissance Vehicle1048766 Ruggedised PC1048766 Automatic Test Equipment1048766 High Voltage Power Supplies amp Modulators1048766 Alarm systems for Railway unmanned level crossings1048766 Display Systems1048766 Data Handling Systems1048766 Versatile Console System1048766 Modular Data Bus (MDB)1048766 GPS Receivers and Applications1048766 Shelters for Electronic Systems1048766 Software Modules1048766 Signal Conditioners for PSLV amp GSLV1048766 RPL Dosimeter1048766 Hydraulics for T-72 Tank Stabilizers1048766 Power Steering electronics for 4 wheelers1048766 Lawful Interception and Monitoring Solutions1048766 (GSMCDMA E-mail Wi-FiWi-Max V-Sat Thuraya)
COMPONENTSMICROWAVE1048766 ActivePassive Components up to 18 GHz1048766 KuC Band Receiver for Satellite Payloads1048766 100W Continuous Wave Amplifier of lsquoCrsquo and Extended lsquoCrsquo band Satellite
Advanced management college
20
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
SEMICONDUCTORS1048766 Silicon Devices (Power amp RF Transistors Small Signal Devices Detectors)1048766 Integrated Circuits amp ASIC Design Services1048766 Hybrid Microcircuits1048766 Liquid Crystal Displays amp Devices1048766 Micro Electro Mechanical Systems (MEMS)
PROFESSIONAL TUBES amp PASSIVE COMPONENTS1048766 Transmitting Tubes (Triodes amp Tetrodes)1048766 Microwave Tubes (Magnetrons Klystrons amp TWTs)1048766 Vacuum Interrupter Tubes1048766 Space-grade Band Pass Filters1048766 Waveguide Rotary Joints1048766 Quartz Crystals Quartz Crystal Oscillators and Filters1048766 Ceramic Feed Trhoughs EMI Filters amp RFI Filters1048766 Stationary and Rotating Diagnostic X-Ray Tubes and Tube Heads
SMART SOLUTIONS e - SOLUTIONS1048766 e-Governance ProjectsSolutions1048766 Smart Cards amp Smart Card based Systems Solutions1048766 Security Solutions1048766 Internet Enabled Turnkey Solutions
SOLAR PRODUCTS1048766 Cells amp Modules (Monocrystalline amp Multicrystalline)1048766 Solar Battery Chargers amp Solar Power Plants1048766 Solar Lighting Systems
BATTERIES1048766 Magnesium Manganese Dioxide Batteries1048766 Lithium Sulphur Dioxide Batteries1048766 Ni-Cadmium Rechargeable Battery Packs1048766 Ni-MHLi-ion Batteries
PROJECTS amp CONSULTANCY1048766 Turn-key ProjectsSystemsSolutions1048766 State-of-the-art Traffic Signals amp allied Products (Intelligent Area Traffic Control amp1048766 Management Systems)1048766 Display Boards and Systems X-Ray Baggage Container Inspection systems1048766 Special Purpose and Custom built MachinesSystemsSolutions1048766 Smart Card Access Control CCTV system1048766 Composite Data Recorder System for storage amp retrieval of data for defence customers
Advanced management college
21
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
DESIGN SERVICES1048766 Project amp Consultancy Services1048766 Design Services of Core Subsystems like Power Amplifiers Power Supplies RF amp SynthesizersEncryptions DSP Signal Processing Software1048766 State-of-the-art advanced design services offered by Central Research Laboratory of BEL in thefollowing areas1048766 Microwave Millimeterwave antennas and subsystems1048766 RF and Microwave Components and Devices1048766 SystemsSubsystems of RadarSonar Equipment1048766 Signal processing1048766 Advanced Switching Transmission Access subsystems1048766 Cryptograpy1048766 VLSI SOC1048766 Embedded Systems amp Software1048766 Application Software Solutions for large systems1048766 Image Processing Solutions etc
CONTRACT MANUFACTURING SERVICES1048766 lsquoBuild to Specrsquo and lsquoBuild to Printrsquo1048766 Assembly of PCBs (SMT THROOUGH HOLE MICRO BGA) Modules and1048766 Testing1048766 Precision machining and Fabrication1048766 Optical and Opto Electronic Components and Assemblies1048766 Microwave Super Components Assemblies1048766 Antennae Manufacturing1048766 Cable Assemblies and Wiring Harness1048766 Stator Coils amp Rotors for CT Scan equipments1048766 Fabricated amp Machined sub-assemblies for MRI equipments1048766 Aluminium alloy Housings for Medical equipments1048766 Copper-Nickel amp Stainless Steel Housings for X-Ray equipments
Electronic Voting Machines
The world largest democracy with 671 million voters went to polls in AprilMay
2004 and elected a Government of their choice using the most powerful means of
decision making in the world The Electronic Voting Machine (EVM) Exclusive use of
EVMs across the length and breadth of a huge country like India came off splendidly and
the unparalleled success of this bold and progressive experiment demonstrated to the rest
of the world the countryrsquos technological as well as grassroots democratic capabilities
Advanced management college
22
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
About half a million of the EVMs deployed in these elections were designed
manufactured and delivered by Bharat Electronics Limited (BEL) a Public Sector
Enterprise of the Government of India Today the Electronic Voting Machines have
made an easy passage to Indias hundreds of thousands of villages There is widespread
awareness of its reliability and adaptability so also the political recognition All these
have been achieved through a series of meticulously planned events like exhaustive
training to the polling officials mass awareness programmes to educate voters especially
the overwhelming majority of those who live in the remote villages of India etc
Technical experts from Bharat Electronics Ltd worked untiringly alongside the Indian
Election Commission officials offering support and assistance for these activities and also
during the elections ensuring that the whole process succeeded and it is remarkable that
there have been no problems with the machines worth speaking about The 2004 general
elections in India where millions of voters cast their votes through the electronic voting
machines and the results of which were declared in one single day was indeed a
landmark success for the application of technology for sustained development of society
Advanced management college
23
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
34 Joint Ventures
GE-BE PRIVATE LIMITED
GEBE Pvt Limited was set up in 1997 as a joint venture between Bharat Electronics
Limited and General Electric Medical System The facility based at Whitefield
Bangalore India manufactures X-ray tubes for RAD amp F and CT systems as well as
components such as High Voltage Tanks and Detector modules for CT system The
products are exported worldwide and meet the safety and regulatory standards specified
by FDA CE MHW AERB and the facility has been accredited with ISO-9001 ISO-
13485 and ISO-14001 certifications GEBEL also markets the conventional X-ray tubes
made at Pune Unit of BEL
X Ray Tubes
High Voltage Tanks
CT Detector Modules
Advanced management college
24
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
The turnover of GEBEL during 2004-2005 was over Rs 450 Crores including an export
of over Rs430 Crores The company has been recognized for its outstanding export
performance since 1998 by the Export Promotion Councils The facility conforms to the
high standards of Environment Health amp Safety and is recognized as a GE Global Star
site Apart from manufacturing a dedicated engineering team is working on the
development of new technologies amp products to meet various customer needs
35 Indian Markets
Bharat Electronics Limited is a major supplier of products and turnkey systems to
the Indian Defence Services Over the years BEL has diversified into manufacturing
many civilian products as well Large turnkey telecommunication solutions are also being
offered to civilan market A brief list of the Customers in the defence and civilian market
segments and the products and services offered to them is given below
Products and Services Customers
Defence Commuciation Indian Defence Services Para -military forces
Radars amp SonarsIndian Defence Services Civil Aviation Meteorological Department Space Department
TelecommunicationDepartment of Telecommunication Para- military forces Power Sector Oil Industry Railways
Broadcasting Equipments and Studio Systems
All India Radio Doordarshan (National Radio amp TV Broadcasters)
Electronic Voting Machine Election Commission Of India
Solar Products amp Systems Individuals Private and Government Organizations
Turnkey Systems E-Governance Networks
Police State Governments Public Sector Undertakings
Components
All India Radio and Doordarshan the National Radio amp TV Broadcasters Instrumentation Industry Switching Industry Entertainment Industry Telephone Industry
Exports
Advanced management college
25
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Exports play a key role in BELs strategic perspective The ranges of products and
services exported have been increasing over the years A number of international
companies are using the facilities at BEL for contract manufacturing
The broad list of products and services being exported is given below
Products and Services Countries
Defence Communication equipment and spare parts
Botswana Indonesia Suriname Malaysia
Radars amp Sub-systems Indonesia Egypt Switzerland
Electronic Warfare products and services Russia Brazil
Opto-electronics products Sri Lanka Nepal Israel South Africa
Semiconductor devices Microwave Tubes and Transmitting Tubes
Malaysia Singapore Turkey Netherlands UK USA France Hong Kong
Solar Products amp SystemsSuriname Germany Zimbabwe Botswana Kenya Nigeria
Vacuum InterruptersMalaysia UAE Uganda Turkey UK Azerbaijan
Contract Manufacturing amp Outsourcing Services
USA Canada Belgium Italy Germany France UAE
Electronic Voting Systems Sri Lanka Uganda Malawi South Africa
Radio amp TV Broadcasting products and Systems
Nepal Mauritius
Telecom and SATCOM systems Nigeria Kenya
36 Awards
Advanced management college
26
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
The RampD Divisions of BEL have been receiving a number of National RampD awards A list showing the various RampD awards received by BEL since 1990 is given below
SlNo Details of the Award Year in which
BEL received the award
1FICCI Award for Research in Science amp Technology(for corporate RampD initiative) 1990
2
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE project handled at BEL-Ghaziabad)
1992
3
DSIR National RampD Award(for in house RampD efforts under Electronics amp Electrical Industries Sector - for DampE projects handled atBEL-Bangalore Machilipatnam amp Ghaziabad)
1993
4
DSIR National RampD Award(for in house RampD efforts under Electronics Industries Sector - for DampE Projects handled at BEL-Bangalore amp Ghaziabad)
1995
5
DSIR National RampD Award(for successful commercialization of Public Funded RampD - for DampE projects handled at BEL-Bangalore amp Panchkula)
1998
6
Defence Technology Absorption Award 98(Sponsored by DRDO - for DampE projects handled at BEL-Hyderabad)
1999-2000
7
Award for Excellence in RampD for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Ghaziabads developments of variousIFF Systems)
2000-2001
8
Award for Excellence in Professional Electronics for the year 1998(Sponsored by Ministry of Information Technology GoI - for BEL-Kotdwaras excellent performance in Production RampD amp its commitment to Quality amp Service)
2000-2001
9DSIR National RampD Award(For in-house RampD efforts under Electronic Industries
2001
Advanced management college
27
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Sector - for DampE-project handled at BEL-GAD amp CRL-Delhi)
10
FICCI Award for Research in Science amp Technology for 2003-04(For Corporate RampD initiative)
2004
11
Raksha Mantrirsquos Award for Excellence under Group and Individual category for Design Efforts and Innovation for the year 2002-03 (For projects handled at BEL-Bangalore)
2004-2005
12
DSIR National Award for RampD Efforts in Industry for 2005(For successful commercialization of the Battle Field Surveillance Radar Short Range (BFSR-SR)designed by LRDE)
2005
37 CORPORATE VISION MISSION VALUES amp OBJECTIVES
Advanced management college
28
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Vision
To be a world-class enterprise in professional electronics
Mission
To be a customer focused globally competitive company in
defence electronics and in other chosen areas of professional
electronics through quality technology and innovation
Values
bull We put our customer first
bull We are proud of being a part of the organization
bull We work with transparency honesty amp integrity
bull We trust and respect individuals
bull We foster team work
bull We strive to achieve high employee satisfaction
bull We encourage flexibility amp innovation
bull We Endeavour to fulfill our social responsibility
Objectives
bull To be a customer focused company providing state-of-the-art
Products amp solutions at competitive prices meeting the
demands of quality delivery amp service
bull To generate internal resources for profitable growth
bull To strive for self-reliance through indigenization
bull To attain technological leadership in defence electronics
through in-house RampD partnership with defenceresearch
laboratories amp academic institutions
bull To give thrust to exports
bull To create a facilitating environment for people to realize their
full potential through continuous learning amp team work
bull To give value for money to customers amp create wealth for
shareholders
Advanced management college
29
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Chapter- IV WPM In Action At BEL
Bangalore Complex
41 Constitution
There would be 1 Plant Level council at Unit level and 16 shop level council at
the Divisional level
Advanced management college
30
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
The Plant level council Will consist of 4 representatives from the
management and 6 representatives each from the Negotiating Trade Unions
(NTU)
The Shop council Will consist of 4 representatives from the management and
4 representatives each from NTUs The concerned AGMDGM (Divisional
Head) will be the Chairman and the secretary will be the workers
representative Other members of the council are Divisional Executive
including women whenever necessary
Power to Co-OPT The committee shall have the right to Co-OPT a
SpecialistExpert from the unit for any meeting Such co-opted member shall
have the right to actively participate in the deliberation
Power to replace member Both the Management and Workers will have the
right to replace their Nominee on these forums for reasons such as transfers
retirement resignation etc
Period of the meeting
Plant Level Council Once in 3 months
Shop Level Council Once in a month
42 Functions of the Committee
Work Practice
Productivity
Company plans
Modernization
Storage facilities
Material economy
Operational problems
Wastage control
Hazardous amp Safety problems
Quality improvement
Cleanliness
Advanced management college
31
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Target amp production control
Cost reduction programme
Improvement in machine utilization
Absenteeism
House keeping
Pollution control
Environment improvement
43 Scope
a Plant Level Council Performance order book dispatches even flow re-
deployment hour clearance etc
b Shop Level Council Discussion of work related issues shop level
productivity safety cleanliness inventory control utilization of plant amp
machinery better co-ordination work discipline etc
44 Tenure of the Committee
The Committee tenure would be for 2years co-terminus with the recognition of
trade unions after holding the secret ballot
45 Quorum for holding meeting
The quorum necessary to conduct the meetings shall be 75 of the total members
excluding the chairman
46 Circulation of a agenda and minutes
The agenda for the meeting shall be given to member at least 4days in advance to
provide opportunity for them to consult other employeesmanagement before the actual
meeting The representative from the Personnel department on the committee would co-
ordinate them and other related activities
Advanced management college
32
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
47 Scope of discussion
The scope of discussion should be within the framework of object functions and
scope of the committee discussed above The discussion should be held in an atmosphere
of mutual trust and cordiality
The following will be excluded-
Wages salaries DAamp Perks promotion Grievance Discipline Increments Pay
amp Anomalies Transfer etc
48 Recommendation ampImplementation
Councils will discuss matters within its scope and arrive at decision If the
decisions are capable of being implemented within the division as per the existing norms
and delegation of powers the same should be implemented after the following the laid
down procedures In case such decisions require approval of higher authorities including
finance the same would be implemented after obtaining their approval by following the
laid down procedure
49 Steering committee
It will consist of-
For Plant level council-Executive director General Manager (Both Finance
amp Personnel) and one representative from the plant level council of each
Negotiating Trade Unions (NTU) They meet in 6 months monitor and
resolve any scheme
For Shop level council-They will consist of 4 Divisional heads of major
divisions and 2 two representatives from the shop level council of each
Negotiating Trade Unions (NTU) They meet once in 3 months and monitor
the progress of the scheme and also resolve any issues
Advanced management college
33
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
CHAPTER- V
Analysis and interpretations
of data
51 Analysis
Survey has been conducted by means of a research instrument called
questionnaire to collect the information from the BEL BANGALORE COMPLEX The
investigator designed the questionnaire on Workerrsquos participation in Management
(WPM) with 24 questions and administered the same for 60 respondents from Bharat
Electronics Limited (BEL) The respondents obtained are analyzed through Pie chart
Bar diagram tables etc The following are the analysis of the questions and their
answers-
Advanced management college
34
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Table No ndash 51
Years of experience in BEL
Source Primary Data
Inference From the above table it can be found that from the 60 respondents 30
respondents have 11 to 15 years of experience 18 respondents have 6 to 10 years of
experience 10 respondents have 16 to 20 years of experience and 2 respondents have
less than 5 years of experience By analyzing we can come to know that most of the
respondents have 11 to 15 years of experience
Figure 51
Advanced management college
SL No
Years of experience
No of Respondents
1 Less than 5 22 6-10 183 11-15 304 16-20 10
Total 60
35
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Advanced management college
36
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
1 Do you know about the scheme called Workers participation in
Management
Yes No
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
where aware about the scheme called workers participation on management Hence
we can conclude that the respondents are well aware about the scheme of WPM and
there benefits
Figure 52
Advanced management college
Table Yes No
52 85 15
37
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
2 What is your opinion about the functioning of the scheme in your
organization
Highly satisfied Satisfied Not satisfied
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
ie out of 60 respondents 73 of respondents are satisfied with the functioning of
the scheme of WPM whereas 15 of them are not satisfied and 12 of them are
highly satisfied
Figure 53
Advanced management college
Table Highly
satisfied
Satisfied Not satisfied
53 12 73 15
38
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
3 Do you feel management encourages the participation of workers in
Decision making
Yes No
Source Primary Data
Inference From the above table it can be seen that the majority of the
respondents ie 74 of the respondents are of the opinion that management encourages
the participation of the workers in the decision making process whereas only 26 of the
respondents feels that the management encourages the workers in decision making
process
Figure 54
Advanced management college
Table Yes No
54 7390 2610
39
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
4 Which method of participation do you feel is better
Direct method Through Representative
Source Primary Data
Inference From the above table it can be analyzed that majority of the
respondent ie71 of them feels that direct method of participation is far more better
than through representative method of participation as they are more beneficial to the
workers
Figure 55
Advanced management college
Table Direct method Through
representative
55 71 29
40
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
5 Do you feel that the scheme of Worker participation in management is
helpful for the efficient management
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents
are confident that the WPM scheme helpful in efficient management 88 of the
respondents are of the opinion that for the efficient working of the management
WPM scheme is helpful whereas only 12 of the respondents are of the opinion
that the scheme may not work
Figure 56
Advanced management college
Table Yes No
56 88 12
41
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
6 How often do you take part in there committee meeting
Always Sometimes
When required Not at all
Source
Primary Data
Inference From the above table we can see that majority of the respondents take
part in the committee meeting only when it is necessary ie 52 21 of the
respondents attend the meeting sometimes 18 of them donrsquot attend at all and only
9 of the respondents attend the meeting regularly
Figure 57
Advanced management college
Table Always Sometimes When
required
Not at All
57 9 21 52 18
42
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization
Administrative participation
Consultative participation
Associative participation
Information participation
Decision participation
Table Administrative
Participation
Consultative
Participation
Associative
Participation
Information
Participation
Decision
Participation
Donrsquot
Know
58 15 10 20 35 15 5
Source Primary Data
Inference From the above table it can be seen that majority of the respondents
know about the type of participation exists in the organization 35 of the
respondents are of the opinion that Information participation exists in the
organization whereas 20 are selected Association participation 15 of them have
selected both Decision amp Administrative participation 10 of them have selected
Consultative participation but only 5 of the respondent where not that well
informed about the type of participation exist in the organization These results show
that the most favored type of participation is Information participation
Figure 58
Advanced management college
43
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
8 Do you discuss about the productivity issues in the forum
Yes No
Source Primary Data
Inference From the above table it can understand that the majority of the
respondents discuss the productivity issues in the forum meetings ie 74 of the
respondents do discuss the productivity issues in the meeting whereas only 26 of the
respondents donrsquot discuss
Figure 59
Advanced management college
Table Yes No
5 9 74 26
44
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
9 What form of scheme is in existence in your organization
Work committee Shop council
Plant council Joint management council
Joint council Unit council
Table Work
committee
council
Plant
council
Shop
council
Joint
management
council
Joint
council
Unit
council
510 30 5 30 24 6 5
Source Primary Data
Inference From the above table it can be seen that most of respondent have given
multiple answers 30 of the respondents think that both work committee council
and shop council scheme exists in the organization 24of the respondents are of the
opinion that joint management council exists 6 of them have chosen joint council
and 5 of them have chosen plant council amp unit council
Figure 510
Advanced management college
45
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
10 Are you aware of company plans and targets
Yes No
Source Primary Data
Inference From the above table it can interpret that majority of the respondents are
well aware about the company plans and targets ie 82 whereas only 12 of the
respondents are not aware about it
Figure 511
Advanced management college
Table Yes No
511 82 18
46
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
11 Whether the quorum of meeting will be full
Yes No
Source Primary Data
Inference From the above we can see that 59 of the respondents feel that the quorum
will be full whereas about 41 of them feel that the quorum of the meeting may not be
full
Figure 512
Advanced management college
Table Yes No
512 59 41
47
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
12 Whether the meeting will be cancelled if the strength of the member is
less than 75
Yes No
Source
Primary Data
Inference From the above table it can see that the 56 respondents have the
opinion that if the strength of members is less then 75 in the meeting then it will be
cancelled whereas 44 of the respondents feel that meeting will not be cancelled
Figure 513
Advanced management college
Table Yes No
513 56 44
48
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
13 Whether agenda of meeting is being circulated properly prior to the
meeting
Yes No
Source Primary Data
Inference From the above table we can see that majority of the respondents ie
65 of the respondents agree that the agenda of the meeting is circulated prior to the
meeting whereas 35 of the respondents donrsquot agree with it
Figure 514
Advanced management college
Table Yes No
514 65 35
49
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
14 Which of the following factor do you feel are impeding the success of this
scheme
Audacity of Management
Disunity among workers
Illiteracy of workers
Political intervention of Unions
Non-cooperation between management amp union
Govt intervention in matters of employee relations
Lack of leadership qualities among workers
Unprepared ness of union to participate
Source Primary Data
Inference From the above table we can interpret that the majority of the
respondent ie 24 of them feel that Disunity among workers amp Non-cooperation
between management amp unions are the main constraint in impending the success of
WPM scheme 18 feel that Lack of leadership qualities among workers is one of the
reason 12 feel that Audacity of management can be one of the reason 10 feel
Illiteracy of workers can also be the reason 6 feel Political intervention of unions is
one of the reason whereas 3 feel that Govt intervention in the matter of employee
Advanced management college
Table 515
Audacity of management 12
Disunity among workers 24
Illiteracy of workers 10
Political intervention of Unions 6
Non-cooperation between management amp unions 24
Govt intervention in matters of employee relations 3
Lack of leadership qualities among workers 18
Unprepared ness of unions to participate 3
50
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
relations amp Unprepared ness of unions to participate are the reason for impending success
of WPM scheme
Figure 515
Advanced management college
51
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
15 Whether the discussions are being made within the framework of objects
functions amp scope of the committee
Yes No
Source Primary Data
Inference From the above table it can be seen that 65 of the respondents state
that the discussions made in the meeting are within the framework whereas only 35 of
the respondents state that the discussions are not within the framework of objects
functions amp scope of the committee
Figure 516
Advanced management college
Table Yes No
516 65 35
52
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Table YES NO
517 65 35
Source Primary Data
Inference From the above table it can be clearly stated that the majority of the
respondents ie 65 are of the opinion that the management have favorable attitude
towards the scheme of WPM whereas only 35 of the respondents feel that the
management donrsquot have favorable attitude towards the WPM scheme
Figure 517
Advanced management college
53
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
workers who participate in the scheme
Yes No
Source Primary Data
Inference From the above table it can be found that majority of the respondents
ie 74 have remarked that the training should be provided to those workers who
participate in the scheme whereas only 26 of the respondents feel training is not
required for the participants in the scheme
Figure 518
Advanced management college
Table YES NO
518 74 26
54
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
18 Does a trade union take part in decision making with the management
Yes No
Source Primary Data
Inference From the above table it can interpreted that the respondents ie 70
of them feel that the trade union do take part in the decision making process with the
management whereas only 30 of the respondents feel that the trade union donrsquot take
part in decision making process with the management
Figure 519
Advanced management college
Table YES NO
519 70 30
55
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
19 What mode of implementation do you prefer for worker participation
Voluntary activities
Law enactment
Govt involvement
Initiative from Union
Initiative from Management
Table 520
Voluntary activities 30
Law enactment 5
Govt involvement 6
Initiative from union 15
Initiative from
Management
44
Source Primary Data
Inference From the above it can be clearly stated that the majority of the
respondents ie 44 of them have the opinion that the best mode of implementation is
Initiative taken from the management whereas 30 thinks Voluntary activities is the
best mode only 15 of them thinks the best mode is the initiative taken by the union
only 6 thinks Govt involvement is the best mode whereas only 5 thinks the best
mode is Law enactment
Advanced management college
56
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Figure 520
Advanced management college
57
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
20 Do you feel that the scheme is successful in your organization Yes No
Source Primary Data
Inference From the above table it can interpreted that the majority of the
respondents ie 76 of them feel that the scheme of WPM is successful in their
organization whereas only 24 of the respondents feel that the scheme is not successful
in their organization
Figure 521
Advanced management college
Table YES NO
521 76 24
58
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
21 Whether welfare measures covered under the scheme are carried out properly
Yes No
Source Primary Data
Inference From the above table it can found that 88 of the respondents are of
the opinion that the welfare measures covered under the scheme are carried out properly
but only 12 of the respondents feel that the welfare measures are not carried out
properly
Figure 522
Advanced management college
Table YES NO
522 88 12
59
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
22 Whether suggestion amp recommendation made by you are implemented Yes No
Table YES NO
523 82 18
Source Primary Data
Inference From the above table it can be found that the majority of the
respondents ie 82 of them are of the opinion that their suggestion amp recommendations
are implemented whereas only 18 of the respondents are of the opinion that their
suggestion amp recommendation are not implemented
Figure 523
Advanced management college
60
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Chapter- VI Findings Suggestions and Conclusion
61Findings
Advanced management college
61
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
The majority of the employees in BEL have a good work experience
It shows the satisfaction level of the respondents in the organization
thereby lowering the attrition rate
Most of the respondents know about the scheme of WPM it is not new
to them they have vast experience
The satisfaction level about the functioning of the scheme in the
organization is satisfactory ie most of the respondents are satisfied
about the functioning of the scheme
The management encourages the participation of the workers in the
decision making process
The scheme of WPM is helpful for the efficient amp effective
management
Most of the respondents feel that Information participation is the best
kind of participation
Most of the respondents were aware of the companyrsquos plans amp targets
The respondents feel that work committee council amp joint
management council are the best form of scheme of WPM
The quorum of the meeting will always be full
The meeting will be cancelled if the total strength of the members is
less than 75
The discussion being made in the meetings are within the framework
of objects functions amp scope of the committee
Disunity among workers amp Non-cooperation between the management
and the union are the main reason for the impeding success of the
scheme of WPM
Management really encourages the union members in large manner for
participating in various committees It shows the commitment of
management towards employees which helps them to create a good
industrial relation with in the organization
As per the response of the majority of the committee members
communication and decision making between the workers
Advanced management college
62
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
representatives and the management is good due to better total
employee involvement Most of the decisions are taken jointly by
exchanging opinions and views
The management has a favorable attitude towards the scheme of
WPM
The member who participate in the scheme are been provided with the
required training for the smooth flowing of the scheme
As per the opinion of the majority of the committee members the
attainment of labour management cooperation and industrial peace
through workers participation in management is high As a result of
the same over the past few yearsrsquo employee absenteeism unauthorized
leave conflicts grievances and strikes rates have drastically come
down This is due to the formation of the various committees for the
workers to voice their opinions
Majority of the respondents feel the company does accept and
implement their suggestions to a great extent It is an excellent way of
motivating the employees
Most of the respondents feel that for better implementation of the
scheme of WPM Initiative from management amp voluntary activities
are the best mode
The welfare measures covered under the scheme of WPM are carried
out properly
Presently WPM has got very limited scope decisions are taken by the
management information passed on to the workers later
62 Suggestions ampRecommendation
i Based on Survey Findings
Advanced management college
63
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Though all the respondents are aware of the scheme of
WPM some of the respondents have limited knowledge of
the contents of the scheme So there is a need for providing
training to both the employees and management
representative
Effective communication between management and
employees is necessary for maintaining better industrial
relations Management should take much more efforts to
share feelings with the employees as it gives them a sense
of belongingness towards the organization
Ensure Participation of all the workers in various
committees as it will provide them better opportunity for
advancement
Consider employees suggestions in managerial decision
making sometimes it becomes more effective than
individual decision making
Committees should give equal importance in welfare
activities and training needs as like the other activities
Encourage participation in suggestion schemes to motivate
the workers to use their creative thinking so as to help
increase productivity and efficiency
To motivate employees to increase productivity with
reduced cost without compromising on quality
Management should encourage mutual trust and faith
among all the parties concerned
There should be a futuristic management in the enterprise
which will able it to recognize its obligations and
responsibilities towards workers and trade unions
Demands which are reasonable should be put forward by
the employees and efforts should be made to meet them
Advanced management college
64
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Efforts should be made to involve all the workers while
arriving at a final decision so that the workers donrsquot feel
neglected
There should be effective communication between the
management and the workers and more emphasis should be
given to bottom up communication
ii Based on the suggestion given by respondents
Management should be able to give all the information
connected with the working of the industry to the
employees and they are to handle that information with
utmost confidence
Promotion of participative management culture and
teamwork
To provide financial assistance in the form of housing
loans personal loans etc at a discounted rate of interest
compared to the prevailing market rates so as to provide
financial gains to the employee
Efforts are to be made to make the Counseling activities
more effective
The company booklet of WPM may be circulated to the
entire shop council member to know the working of WPM
Number of workers representative in the shop council
meeting must be increased
Workers representative should be empowered to present the
problems more effectively
Awareness of the scheme can be made by providing proper
training
Issues not resolved in the shop council meeting may be
discussed in the top level management
Advanced management college
65
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
The workers have to be motivated even more in order to
encourage them to voluntarily contribute their ideas for the
betterment of the organization
Interaction between the management and the workers
should be done once in a month
Management should motivate the workers and give them a
greater sense of identity belongingness involvement and
participation in each and every activity which are related to
work
The discussions should be held in an atmosphere of mutual
trust and cordiality
Most respondentrsquos feel that Recommendation and
implementation are very important simply discussing and
attending meeting will not bring true meaning to the
scheme of WPM
Effectiveness of these schemes should be explained to
employees
Unions should collect feedback about their elected
measures from employees periodically
63 CONCLUSION
Advanced management college
66
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Bharat Electronics Limited (BEL) Bangalore complex Government of India
Public sector undertaking was established in 1954 in Bangalore under the Ministry
of Defense primarily to cater to the ldquoStrategic Defense Electronicsrdquo needs of the
country A commitment to community welfare and environmental protection
constitute an integral part of the corporate vision Bharat Electronics Limited
(BEL) has contributed not only to Indiarsquos self-reliance in the vital field of defence
electronics but also pioneered the expansion of radio and television broadcast
networks in the country BEL continued to diversify into various civilian areas while
maintaining the focus on products for the defence services
During the initial two decades BELrsquos emphasis was on establishing itself as a
viable techno-commercial organization The role of personnel management was
oriented towards recruitment of suitable personnel and imparting them the necessary
skills The management took the initiative to define the objectives of training and
development and devised training programme for supervisory and executive
development
The company has been able to achieve the participation of workers at every level
of the organization that is from the shop floor level to the company level Each
worker in the company is aware of the goals of the organization and they have been
able to match it with their own personal goals which encourage them to deliver the
best The propagation of Total Employee Involvement has further motivated the
employees to participate in the decision making process of the organization
Workersrsquo Participation in management schemes would be successful when there
is a transition from structural (that which is prescribed by law) participation to living
participation (active participation by the parties and interaction between workersrsquo
representatives and managers
Advanced management college
67
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Workers Participation is becoming more relevant in all organizations because of
its significant role in organizational development It has already shown its impact in
various aspects such as increased productivity and quality better employee
involvement amp commitment better decision making better industrial relation and so
on in various organizations Bharat Electronics Limited (BEL) Bangalore works is
an accomplished and profitable organization
WPM in Bharat Electronics Limited (BEL) has improved since the major
disputes in earlier 1980s WPM was started during the early Eighties provided
regular and systematic channels of communication between the management and
employees both at the Unit level and the corporate level But since BEL is a growing
company it has to encourage workers participation much more in order to have a
significant impact on various related activities It can be concluded that Bharat
Electronics Limited (BEL) is in a good position in the business arena with its
experience and expertise in this field it really deserves to be recognized as a
ldquoFLOURISHING ORGANISATIONrdquo
Today with the world market beckoning BEL buoyed up by the nationrsquos surge
forward is gearing itself to face the future with innovative total solutions for
future technologies which will place it at the forefront of global competition With
highly motivated scientists technology professionals manufacturing specialists
and highly skilled workers to draw on BEL is poised to meet the challenges ahead
Advanced management college
68
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
BIBLIOGRAPHY
BIBLIOGRAPHY
Advanced management college
69
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
1) ldquoINDUSTRIAL RELATIONS CONCEPTS AND ISSUESrdquo by T N
CHHABRA AND R K SURI Dhanpat Rai ampCO(P)Ltd-Educational and
Technical Publishers-New Delhi -4th Revised edition
2) ldquoPERSONNEL MANAGEMENT AND INDUSTRIAL
RELATIONSrdquo by NG NAIR AND LATHA NAIR (Sultan chand and
sons-Educational publishers New Delhi) 1999-edition
3) ldquoINDUSTRIAL RELATONSrdquo by Arun Monappa Tata Mc Graw-
Hill Publishing company limited 31st reprint 2007
4) ldquoRESEARCH METHODOLOGY-Methods and Techniquesrdquo by
C R KOTHARI (New Age International (P) Ltd) Publishers-New Delhi-
Revised Second Edition
5) WEB SITE
wwwbel-indiacom
wwwcitehrcom
6) PREVIOUS RECORDS AND JOURNALS OF THE COMPANY
Advanced management college
70
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
ANNEXURE
The Study on ldquoWorkersrsquo Participation in Management at Bharat Electronics Limited Bangalore Complexrdquo
QUESTIONNAIRE
Advanced management college
71
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
Dear SirMadam I Sushil kumarS 4 th sem MBA student of Advanced Management College Bangalore University is doing Project work in your organization on the above topic In connection with my project I request you to kindly spare your precious time and fill the questions thus making my project work successful Therefore you are requested to kindly give free and frank response and the feedback given by you will be kept confidential and used exclusively for academic purpose
Part- A
Respondent Detail (write in capital letter)Name Age Gender M F
Qualification Designation
Department Work Experience
Monthly Income
Part-B
(SelectTick only one answer)
1 Do you know about the scheme called Worker participation in Management Yes No
2 What is your opinion about the functioning of the scheme in your organization Highly satisfied Satisfied Not satisfied
3 Do you feel management encourages the participation of workers in Decision making
Yes No
4 Which method of participation do you feel is better Direct method Through Representative
5 Do you feel that the scheme of Worker participation in management is helpful for the efficient management
Yes No
6 How often do you take part in there committee meeting Always Sometimes When required Not at all
Advanced management college
72
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
7 What kind of participation exists in your organization Administrative participation Information participation Decision participation Associative participation Consultative participation
8 Do you discuss about the productivity issues in the forum Yes No
9 What form of scheme is in existence in your organization Work committee Shop council Plant council Joint management council Joint council Unit council
10 Are you aware of company plans and targets Yes No
11 Whether the quorum of meeting will be full Yes No 12 Whether the meeting will be cancelled if the strength of the member is less than
75 Yes No
13 Whether agenda of meeting is being circulated properly prior to the meeting Yes No
14 Which of the following factor do you feel are impeding the success of this scheme
Audacity of Management Disunity among workers Illiteracy of workers Political intervention of Unions Non-cooperation between management amp union Govt intervention in matters of employee relations Lack of leadership qualities among workers Unprepared ness of union to participate
15 Whether the discussions are being made within the framework of objects functions amp scope of the committee
Yes No
16 Does the management have favorable attitude towards the scheme of workers participation in management
Yes No
Advanced management college
73
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74
Bharat Electronics Limited (BEL)
17 Whether training is to be provided to those workers who participate in the
scheme Yes No
18 Does a trade union take part in decision making with the management Yes No 19 What mode of implementation do you prefer for worker participation Voluntary activities Initiative from Union Law enactment Govt involvement Initiative from Management
20 Do you feel that the scheme is successful in your organization Yes No 21 Whether welfare measures covered under the scheme are carried out properly Yes No
22 Whether suggestion amp recommendation made by you are implemented Yes No
23 Please identify the limitation of present worker participation in management scheme
24 Please make suggestions to improve the present scheme of worker participation in management
Thanks for your cooperation Signature
Advanced management college
74