Post on 30-Oct-2014
transcript
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Information System of
BEXIMCO PHARMACEUTICALS LIMITED
Course
Enterprise Information System (MIS 305)
Profile of Beximco Pharmaceuticals LimitedCompany Name: Beximco Pharmaceuticals Limited (BPL)
Date of Establishment: 1976 (Start operation in 1980)
Organization Structure: Tall Structure
Address: 19 Dhanmondi R/A, Road No. 7, Dhaka 1205, Bangladesh.
Vision: “We Are Building a Healthier Tomorrow”
Mother Company: Beximco Group
Data Interpretation of BPL:
Beximco Pharmaceuticals Ltd (BPL) is a leading manufacturer of pharmaceutical
formulations and Active Pharmaceutical Ingredients (APIs) in Bangladesh. The company is the
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largest exporter of pharmaceuticals in the country and its state-of-the-art manufacturing facilities
are certified by global regulatory bodies of Australia, Gulf nations, Brazil, among others. The
company is consistently building upon its portfolio and currently producing more than 400
products in different dosage forms covering broader therapeutic categories which include
antibiotics, antihypertensive, anti-diabetics, anti asthma inhalers etc, among many others.
BPL decades of contract manufacturing experience with global MNCs, skilled
manpower and proven formulation capabilities, the company use the latest technology in
production and administration.
Information System of BPL
BPL tries to use the latest technology. They try to modernize this company. They divided
there employee in different classes and use IT for different classes. They have different sections
of IS for managing the information and execute them.
They build a strong IT infrastructure to digitalize the company. They gather different
hardware, software and other equipments to make an innovative digital firm.
Hardware
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Figure-1: The Interdependence between BPL and Information Systems
Different System Used by the Managers of BPL:
Transaction Processing System (TPS): Used by the operational level managers. Through
this system managers make the process of procurement of raw materials, sells process, order
processing, shipment, payroll and other entry level jobs. For execute this system managers
collect data from raw facts.
BPL Software Database
Network system
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Figure-2: Transaction Processing System (TPS)
Management information systems (MIS): Used by the middle managers of BPL, the
managers of different departments COO. The major function of this system is to provide
information about the present situation of the company, such as the annual budgeting. MIS
collect data from TPS.
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Figure-3: Management Information System (MIS)
Decision Support System (DSS): Used by the middle managers of BPL. Through this system
managers of BPL can make assumption for the next years financial activities, sales trends and
other assumptions. DSS collect data from both MIS and TPS.
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Figure-4: Decision Support System (DSS)
Executive Support System (ESS): Used by the top level executives of BPL, the directors,
CEO, Vice-Chairman, Chairman. The non routine works like critical decision making, judgment,
evaluation etc. the overall view of the company is focused by ESS. ESS collects data from MIS
& DSS.
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Figure-5: Executive Support System (ESS)
For managing these different systems BPL uses different software of finance,
accounting, DBMS, web development etc. They use Quicken, Moneydance, AccuFund
Accounting Suite, Abra Suite, WS 5.0, A4Desk and many more software.
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The Customer Relationship Management System of BPL
Figure-6: Customer Relationship Management System (CRMS)
Sales:
Telephone: BPL sales their products through telephone call. In this system the retailer
call to BPL and contract about the type, amount, cost and payment methods. Customer can pay
in cash or transfer digital cash (only for foreign customer) or credit card.
Sales
Telephone
Website
Retail Store
Marketing
Sales Trend
Data analysis
Order Processing
Service
Online Service
Service over Telephone
CRM
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Website: BPL has a rich website including different feature. Anyone can buy their
products through online order system. If anyone brows for online order system BPL make a call
to that person. Then they make contract as well as telephone sale system.
Retail Store: The major sales of BPL are on the retail store. It is a manual process.
Marketing:
Sales Trend: BPL analyzes its sales trends through different software by using different
accounting and financial applications. We discuss about before.
Data Analysis: For analyzing sales trends and other variables BPL has to analyze
different data about the previous financial and managerial situations.
Order Processing: BPL has online order processing system. From placing an order any
one can finish his or her procurement process through online.
Service:
Online Service: BPL provides different services through online. They provide limited
EDI services for some of their customers. They also provide Co-browsing services for some
selective customers.
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Service over Telephone: BPL provides information services through telephone. From
there website anyone can make call through only clicking the link.
The Warehouse and Inventory Management System of BPL
BPL produces a huge number of products at a time. So they have to store a large number
of inventories. It is a very complex process. We try to show it through diagram in next page.
BPL Corporate
Office
Database Server
HUB
Ethernet
Route
HUB
TCP/IP
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Figure-7: The Warehouse and Inventory Management System
Database Management System of BPL
RouteFile & Print Server
HUBOrder Entry Buyer
Ethernet
Order Entry Buyer
Access PointEthernet
Warehouse User
Label printer
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BPL has a rich database. They use multidimensional DBMS. As they have a huge
number of data, they need quick query system so they use different tools for verify their data and
information.
Figure-8: Database Management System
The Total Information System Physical Structure of BPL
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Intranet: BPL use intranet within the organization. The IT section of BPL monitors all the
access in their server. They use different monitoring tools for this job. To setup the network BPL
uses different hardware and equipments.
Wi-Fi: BPL has wi-fi facilities. Through some access points users can access the server of
BPL. It is a plug and play feature, so anyone can access from this access point.
Physical Topology: BPL uses the star topology. As all the PCs are connected to a central
server, star topology is very helpful for this system.
Here we show the total physical structure of BPL IT section through the following diagram.
Marketing
Finance
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The Security System of BPL
Central Database Server
Swit
Print Server Printer
HUB
RouterHUB
Print ServerPrinter
Figure-9: Total physical structure of BPL IT section
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BPL is the no.1 producer of pharmaceuticals products in Bangladesh, so they have to
maintain a secure way for their online trading and internal & external online matters. So BPL
uses different policy like data encryption, SSL and so on. Through this process they can protect
their data as well as confirm the efficiency level.
At last we can say that BPL is doing well in term of using IT. We hope that in future BLP
introduce new technical system which will helpful for BPL, its customer and all the people of
Bangladesh.