Post on 14-Apr-2017
transcript
w w w . B I G G E X P R E S S . c o mit’s on our way.
the extra mile. SCAC: BGXPMC: 282266FEIN: 62-1581593
US DOT: 580685DOT Rating: SatisfactoryD&B: 943350025
SAFETY
INTEGRITY
SERVICE
TEAMWORK
ACCOUNTABILITY
100% Employee OwnedP.O. Box 1650, Shelbyville TN, 37162
Telephone: (800) 684-9140
OURDRIVINGVALUES
OUR MISSION
The employee owners of Big G Express strive to
provide business excellence for customers through
an uncompromising commitment to safety, service,
technology and integrity. Our services and solutions
will meet and exceed customer expectations with a
passion for performance and teamwork.
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TERMINALS: DROP YARDS:
SERVICEAREA MAP
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GHuntsville, Alabama
Jacksonville, Florida
Orlando, Florida
Atlanta, Georgia
Chicago, Illinois
Indianapolis, Indiana
Louisville, Kentucky
Boston, Massachusetts
St. Louis, Missouri
Somerset, New Jersey
Charlotte, North Carolina
Colombus, Ohio
Allentown, Pennsylvania
Carlisle, Pennsylvania
Greenville, South Carolina
Knoxville, Tennessee
Memphis, Tennessee
Morristown, Tennessee
Nashville, Tennessee
Shelbyville, Tennessee
Dallas, Texas
Houston, Texas
Richmond, Virgina
Milwaukee, Wisconsin
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Big G Express is 100% employee owned, asset-based truckload carrier, headquartered in Shelbyville, Tennessee. With 500 tractors and over 1,300 trailers, we provide general commodity, irregular route, and dry van truckload services to nationwide customers. By using state-of-the art equipment and the latest technologies, our trucking services and our employee-owners drive our success.
WE’RE ALL IN THIS TOGETHER
Our employees are also owners, invested in the success of our customers. As a result, we go the extra mile to adhere to industry leading safety practices and promote efficiency and quality. Big G’s ESOP enables every executive, driver and support staff to share in the rewards, and the responsibilities, of ownership. Which literally means that each of us succeeds when our customers succeed.
CUSTOMER SERVICEOur customers benefit because of our dependable, on-time success rate, our asset-based truckload services, and our commitment to investing in the best technologies.
HIGH QUALITY EQUIPMENT We maintain a fleet of late model tractors that we put through a rigorous maintenance program to ensure our trucks, and your shipments, arrive safely.
SAFETYSafety is more than a department at Big G Express, it is ingrained in our culture. We focus on continuous training and awareness to make safety a priority throughout our company.
SUSTAINABILITYOur continuous efforts to reduce our carbon footprint has resulted in a three time award winner of the TTA Clean Diesel Leadership Award. We are proud to be a Smartway Transport Partner.
TECHNOLOGYWe invest in the latest technologies to ensure our customers’ success. On-board communications technology and satellite tracking provides a rolling ETA and instant access to freight location.
STABILITYWe have a tremendous amount of experience in the transportation sector. So much so, stock valuation has substantially increased over the past couple years.
“Big G is truly an organization with a big heart for THEIR internal and external customers.”
we are INDUSTRY LEADERS. PERIOD.From safety to technology, delivery to customer service, we lead the way in our industry.
RELIABILITY.On time delivery is something you can count on when you work with Big G Express.
PROUD TO BE AN employee owned COMPANY
GOING THE EXTRA MILE SINCE 1995
EMPLOYEEOWNERSHIP
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LEADERSHIPGROUP
AFTER HOURS CONTACTEVENINGS AND WEEKENDS
931-684-9140 / 800-684-9140 Ext. 0
Jere Caplenor, VP Customer Servicejerecaplenor@biggexpress.comExt: 5861
Kristi Seibers, VP Safetykristiseibers@biggexpress.comExt: 3203
Greg Thompson, VP Operationsgregthompson@biggexpress.comExt: 3185
Teresa Crosslin, VP Finance /Administrationteresacrosslin@biggexpress.comExt: 3155
Customer Service Hours of Operation6:30 am to 5:00 pm CST
Extended Customer Service HoursTues – Fri until 7 pm CSTSat 7 am to 4 pm Ext 7007
After Hours 24/7 DispatchCall 1-800-684-9140 press 0 for Assistance
Online Load Tracking and Document Retrieval available online. Contact your sales representative for more information.
Customer Service Manager, Melisa Crockett Cell: 615-648-2917
Director of Operations, Larry Holmes Cell: 615-587-7686
Director of Sales, Bill Putman Cell: 615-426-5298
VP of Customer Service, Jere Caplenor Cell: 615-925-9905
VP of Operations, Greg Thompson Cell: 931-580-3490
VP of Sales, Ron Moulden, Cell: 615-542-2200
Randy Vernon, Presidentrandyvernon@biggexpress.comExt: 3189
Kerry Knight, General Managerkerryknight@biggexpress.comExt: 3513
Ron Moulden, VP Salesronmoulden@biggexpress.comExt: 3240
Tim Tipps, VP Maintenancetimtipps@biggexpress.comExt: 3207
Ryan Steagall, VP ITryansteagall@biggexpress.comExt: 3177
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customerSERVICEJere CaplenorVP of Customer Servicejerecaplenor@biggexpress.com Ext 5861
Melisa CrockettCustomer Service Managermelisacrockett@biggexpress.comExt 5855
Jamie Pierce National Accounts jamiepierce@biggexpress.comExt 7014
Elizabeth Waller Extended Coverageelizabethwaller@biggexpress.com Ext 7007
West TN/WestErica Holleyericaholley@biggexpress.com800-684-9140 Ext 7005
OH/MI/IL/WI/WVLisaOakleylisaoakley@biggexpress.com800-684-9140 Ext 7000
IN/KYBryan Williamsbryanwilliams@biggexpress.com800-684-9140 Ext 7008
Stephanie Marshstephaniemarsh@biggexpress.com800-684-9140 Ext 7001
East TNAnthony Testeranthonytester@biggexpress.com800-684-9140 Ext 7011
FL/GA/S.ALBob Cainbobcain@biggexpress.com800-684-9140 Ext 7012
SC/NC/S. VA Jo Parkerjoparker@biggexpress.com800-684-9140 Ext 7003
TN/N. AL/S. KYGail Nicholsgailnichols@biggexpress.com800-684-9140 Ext 7002
Kelly Gilleykellygilley@biggexpress.com800-684-9140 Ext 7010
Erica Riddleericariddle@biggexpress.com800-684-9140 Ext 7009
Christine Wetheringtonchristinewetherington@biggexpress.com800-684-9140 Ext 7013
NortheastPaula Kennedypaulakennedy@biggexpress.com800-684-9140 Ext 7006
Brett Bagwellbrettbagwell@biggexpress.com800-684-9140 Ext 7015
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