Building Effective TeamsMarc Belaiche, CAPresident

TorontoJobs.ca

AGENDA•What is a Team?•Why Have Teams?•How to Build Effective Teams•How to Maximize Idea Generation•How to Empower Teams•How and When to Reward•Conclusion•Questions

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WHAT IS A TEAM?

A group of people brought together to work

interdependently and cooperatively in order to achieve certain goals.

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WHAT IS A TEAM?

TogetherEveryoneAchievesMore

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WHY HAVE TEAMS?

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A good team is the difference between success and failure.From: Peanuts, by Charles Schulz

WHY HAVE TEAMS?“Talent wins games, but teamwork and intelligence wins championships”

Michael Jordan, former NBA superstar

“Many hands make light work” John Heywood, English playwright

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WHY HAVE TEAMS?•Over 75% of employees enjoy working in teams

•Teamwork is highly motivating for over 35% of people

From “Teamwork: Sense or Nonsense?” by Patrick E.C. Merlevede

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Teams can accomplish seemingly impossible tasks when they work together.From: Dilbert, September 8, 2009, www.dilbert.com 8

HOW TO BUILD EFFECTIVE TEAMS

HOW TO BUILD EFFECTIVE TEAMS

•Before the project▫Clear expectations▫Introduce new members▫Common Purpose▫Shared Values▫Infrastructure▫Diversity 9

HOW TO BUILD EFFECTIVE TEAMS

•Before the project▫Know each other▫Chain of command▫Objectives▫Who▫Agenda▫Personalities 10

HOW TO BUILD EFFECTIVE TEAMS

•During the project▫Culture▫Training▫Documenting▫Motivation▫Defined roles▫Timing 11

HOW TO BUILD EFFECTIVE TEAMS

•During the project▫Commitment▫Budget▫Competency▫Control▫Regular Contact▫Progress Reports▫Changing team members 12

HOW TO BUILD EFFECTIVE TEAMS

•During the project▫Feedback▫SMART goals▫Accountability▫Acknowledge differences▫Meeting schedule and format▫Team measure

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HOW TO BUILD EFFECTIVE TEAMS

•During the project▫Minutes▫Sub-groups▫Empowerment▫Focus▫Technology▫Manageable size▫Cycle leadership 14

HOW TO BUILD EFFECTIVE TEAMS

•After the project▫Reward▫Exit interviews▫Feedback▫Continuation of team

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HOW TO MAXIMIZE IDEA GENERATION

By: Mark Andersonwww.andertoons.com

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HOW TO MAXIMIZE IDEA GENERATION

• All members• Proactive team leaders• Encourage ideas• Brainstorming Sessions• Use different techniques

▫Delphi Method▫Nominal Group Technique▫5 Why method

• Reward17

HOW TO MAXIMIZE IDEA GENERATION

“The way a team plays as a whole determines its success. You may have the greatest bunch of individual stars in the world, but if they don’t play together, the club won’t be worth a dime.”

Babe Ruth, baseball Hall-of-famer 18

HOW TO EMPOWER TEAMS

•Authority•Clear Roles•Communication•Expectations•Parameters

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HOW TO EMPOWER TEAMS

“Empowerment is only likely to enhance cooperation and, ultimately, organizational performance if trust exists in an organization”

The experience and evolution of trust: Implications for cooperation and teamwork by Gareth R. Jones and Jennifer M. George 20

HOW AND WHEN TO REWARD

•Small or large reward•Public or private •Team or individual recognition•Ask•Budget•Recognition•Timing 21

HOW AND WHEN TO REWARD

•Examples of rewards▫Time off▫“Wall of fame”▫Publicizing success▫Parties▫Plaques▫Verbal Recognition▫Other

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CONCLUSION

•Teams are important •Maximize idea generation •Empower•Rewards and recognition

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ANY QUESTIONS?

Thank you for your time.Marc Belaiche, CA

PresidentTorontoJobs.ca

Marc.belaiche@torontojobs.ca905-566-5627 ext. 2873 24