Post on 04-Aug-2015
transcript
“ When you do your work, do it as a service to others.
Do it full heartedly without expecting anything in return. The human network
has enormous power to see you through life ”
K. Kunju Raman
“ A business enterprise must grow in harmony with society. A business has to
expand and develop all the time, but the prosperity that results cannot be enjoyed solely by itself – it must be
shared with society ”
K. Matsushita
If we can sell our experiences
we all will become millionaires
K. Kunju Raman“ Human beings are capable of accomplishing much more than
initially imagined if they are provided with trainings and
special know-how. And if these conditions are met, the person
assigned will exercised his or her abilities to the fullest if given the
chance”
K. Matsushita
ASK - Principal Activity• The company is principally engaged in
competency development, providing training services and related business
Lecturing•Management CoursesTuition•Mathematics•Science•Statistics
Education Training Consultation
Organizations•Effective Professional Selling Skills•Effective Telemarketing Skills•Effective Telephone Style•Effective Customer Service•Effective Supervisory Skills•Effective Communication Skills•Effective Team Building & Motivation
•Marketing Planning•HR Consultation
Individuals•Coaching•Counseling•One-on-one Executive Trainer•Career Coach
EventManagement
•Keynote Speeches•Organizing Seminars•Organizing Events•Master of Ceremonies•Game Show Host•Youth Programs•Children Camps•School Camps•Spokesperson•Seminars to promote Client•Moderator•Facilitator•Professional Speaker•Sports Carnival
Specific Characteristics
Lifestyle Firm Market Influence
Lean Management
Industry Independence
Personal Influence
Close Relationships
Life Long Education
Strategic Network
14
“Business clusters refers to geographic concentrations of interconnected companies, specialized suppliers, service providers, and associated institutions in a particular field that are present in a nation or region”
Michael PorterHarvard Business School
The survival of our business draws upon certain types of relations developed through trade and business networks…
ASK Business Cluster
15
Hyper Markets
Carrefour
Jusco
HarveyNorman
SENQ
Courts
LCS
Best Denki
Tesco
MMU
UM USM
UPM SYUC
Sylog
Fuji Xerox
Sharp-roxy
Suppliers
BBS
RCG
Brother
Cambodia
Laos
KenwoodDeVO
Tamico Bell
Dealers Network
KLG
Delta
Panatech
TCSS
InnovativeFormula
GIN
Training Partners
HousingMinistry
EducationMinistry
RTM
Former Class mates
Avisol
Bintang Maju
Bosch
Former Colleagues
PSE
MGR
BSD
CPD
EMDCSDV
MMCS
Logistic
HR
Finance
MD
EDGM
Panasonic Malaysia
Universities
Soyotech
Key Customers
Consumer Electronics
Telco/SME Education Airlines, Logistics & Medical
Banking & Retail
PSE
MGR
BSD
CPD
EMDCSDV
MMCS
Logistic
HR
Finance
MD
EDGM
Panasonic Malaysia
certain types of relations
To manage a business network we must improve our communication skill…
But…HOW do we do that?
Solutions…
Dimensions of How We Relate to Other People/Time/Space & Environment
1. Universalism vs. Particularism2. Analyzing vs. Integrating3. Individualism vs. Communitarianism4. Inner-directed vs. Outer-directed5. Time as sequence vs. Time as
synchronisation6. Achieved status vs. Ascribed status7. Equality vs. Hierarchy
Soft Skills
22
Co-existence & co-prosperity
Cool head, warm heart
Your reputation is your brand
Give more than you receive
Put yourself in the other person shoe
Give the other person the benefit of doubt
Think good about everyone
Rec
onci
liat
ion
T
ech
niq
ues
Year Growth
2004 -
2005 190%
2006 109%
2007 161%
2008 133%
2009 122%
2010 120%
2011 130%
Sales Growth
What my mother taught me…
Avoid wrong place,
wrong time and wrong company
Be vigilant
Call-off the
counsel of the
wicked