CI&T goes Google Plus

Post on 22-Jun-2015

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How we transformed the way we collaborate at CI&T by using Google+ like no one else does.

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gone Google+

google.com/+MarsCyrillo

We are global with people in Brazil, USA, Europe, Australia, Japanand China.

Our excellence has been recognized by the market with awards since being founded in 1995

We are truly multi-cultural, an army of almost 1700 talented employees and their great stories

Google partner since 2011

Apps and Cloud

Intranet

Google Groups

BLOGs

Wikis

GMAIL

Google Docs

Skype

Collaboration around interests and themes

Uploads of Microsoft Office, meeting notes

(also gotomeeting) video calls

email: 70%-ish of our collaboration time

Collaboration @ CI&T, not long ago...

Communication (mainly by HR)

Technical threads (coders and teams)

Static Content / Policies / Processes

Google+

Google SitesGMAIL

Google Drive

Hangouts

Static Content / Policies / Processes

video calls + working sessions(gotomeeting still used for webinars)

email: 10%-ish of our collaboration time

Google+ Communitiesintense collaboration among teams and around themes, enthusiasts, etc.

All documents

Collaboration @ CI&T, now!

Google+ AdoptionCritical Success Factors

Executive supportC-level must join and use google+1.

A champion:Google+ = a person in the company2.

Change ManagementGuidelines, education and RPI (return on personal investment)

3.

EmpowermentCritical Mass and autonomy and organic moderation4.

Opened our minds for a new internet website

Our Google+ Hits

No one misses our intranet, Google groups, blogs or wikis. We turned all of them off, no crying.

A new employee has quick access to knowledge and discussions from the past

Ability to know at a glance what's going on and what's hot at the company

Much easier to identify people potential in some subjects

ciandt.comis built by public posts from our people and pages on Google+

Google+ Translate Chrome Extension stopped working (multi-region communities need it)

Our Google+Misses

lack of a “Communities API”

see all communities created by colleagues and search among domain communities for content

we are unable to see a "domain view" of google+ posts (only for circles)

Labels on users outside our domains participating in our communities

Usage metrics (popular posts, engagement, etc.)

we are unable to rename our own communities after they have 500+ members

hangouts on air restricted to our domain

thank you,Google!