Post on 16-Jan-2016
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CLUB CARECLUB CARE
THE CLUB THE CLUB IMPROVEMENTIMPROVEMENT
PROGRAMPROGRAM
CLUB CARECLUB CARETHE CLUB IMPROVEMENT THE CLUB IMPROVEMENT
PROGRAMPROGRAM
Q: Why have such a Program?Q: Why have such a Program?
A: To lift the satisfaction level A: To lift the satisfaction level of members of members
which in turn leads to which in turn leads to better retentionbetter retention
CLUB CARECLUB CARETHE CLUB IMPROVEMENT THE CLUB IMPROVEMENT
PROGRAMPROGRAM
Q: How does it work?Q: How does it work?
A: Members anonymously complete A: Members anonymously complete a Club a Club
Care Survey form – the answers Care Survey form – the answers enable enable
the club to identify the areas the club to identify the areas that may that may
need strengthening need strengthening
CLUB CARECLUB CARETHE CLUB IMPROVEMENT THE CLUB IMPROVEMENT
PROGRAMPROGRAM Q: When should members complete theQ: When should members complete the
Club Care Survey?Club Care Survey?
A: (a) Just before the start of each Lion’sA: (a) Just before the start of each Lion’s
YearYear
(b) At least 9 weeks before undertaking a (b) At least 9 weeks before undertaking a planned planned
Club Membership Growth campaignClub Membership Growth campaign
(this enables you to strengthen any (this enables you to strengthen any weak weak
areas prior the arrival of your new areas prior the arrival of your new members)members)
CLUB CARECLUB CARETHE CLUB IMPROVEMENT THE CLUB IMPROVEMENT
PROGRAMPROGRAM
Q: Where can I obtain the Club Care Q: Where can I obtain the Club Care SurveySurvey
Form?Form?
A: From mid February you will be A: From mid February you will be able toable to
download the 2008 survey formdownload the 2008 survey form from the MD Website –from the MD Website – http://www.lionsclubs.org.auhttp://www.lionsclubs.org.au
CLUB CARECLUB CARETHE CLUB IMPROVEMENT THE CLUB IMPROVEMENT
PROGRAMPROGRAMQ: Is the Club Care Survey form different Q: Is the Club Care Survey form different to the 2006 – 2007 form?to the 2006 – 2007 form?
A: Yes it is – changes are made as a result of A: Yes it is – changes are made as a result of answersanswers
provided in the previous year – some new provided in the previous year – some new questions are asked, while others are deleted – questions are asked, while others are deleted –
your responses are also helping fine tune how your responses are also helping fine tune how Clubs, our District and our Multiple District Clubs, our District and our Multiple District
can can better meet the aspirations of Lions in the better meet the aspirations of Lions in the
early early years of this centuryyears of this century
CLUB CARECLUB CARETHE CLUB IMPROVEMENT THE CLUB IMPROVEMENT
PRORAMPRORAM
Many Clubs participated in the 2006 – Many Clubs participated in the 2006 – 20072007
Survey – We thought it may be helpful Survey – We thought it may be helpful to you, to revisit the questions in that to you, to revisit the questions in that survey, and as well to provide survey, and as well to provide recommendations forrecommendations for
consideration should one or more of consideration should one or more of the areas surveyed need attention to the areas surveyed need attention to further improve the satisfaction level further improve the satisfaction level of your membersof your members
CLUB CARECLUB CARETHE CLUB THE CLUB
IMPROVEMENTPROGRAMIMPROVEMENTPROGRAM
BOARDBOARD
MEETINGSMEETINGS
BOARD MEETINGSBOARD MEETINGS
Does your club hold it’s Board Does your club hold it’s Board Meetings:Meetings:
As part of a Dinner MeetingAs part of a Dinner Meeting
As part of a social activityAs part of a social activity
Separately – only as a Board Separately – only as a Board MeetingMeeting
OtherOther
RECOMMENDATIONSRECOMMENDATIONS
Regardless of current scheduling of Regardless of current scheduling of Board Meetings, review with full Board Meetings, review with full membership if the current membership if the current
schedulingscheduling remains the preferred optionremains the preferred option
It is recommended this review take It is recommended this review take
place on an annual basisplace on an annual basis
BOARD MEETINGSBOARD MEETINGS
How often does your club How often does your club holdhold
a Board Meeting?a Board Meeting? MonthlyMonthly
More OftenMore Often
Less OftenLess Often
Not SureNot Sure
RECOMMENDATIONRECOMMENDATION
If held other than If held other than monthly, consider monthly, consider changing to monthlychanging to monthly
BOARD MEETINGSBOARD MEETINGS
DO BOARD MEETINGSDO BOARD MEETINGS START ON TIME? START ON TIME?
YESYES
NONO
NOT SURENOT SURE
RECOMMENDATIONSRECOMMENDATIONS
Is the starting time appropriate for Is the starting time appropriate for members?members?
If not change to a time that If not change to a time that suitssuits
the majoritythe majority
If the majority favour a different If the majority favour a different day orday or
night make the changenight make the change
BOARD MEETINGSBOARD MEETINGS
Do Board Meetings Do Board Meetings usually usually
finish on time?finish on time? YesYes NoNo Not SureNot Sure
RECOMMENDATIONSRECOMMENDATIONS
If not finishing on time because of a lateIf not finishing on time because of a late start, see recommendations 2 slides start, see recommendations 2 slides
backback
If not doing so, use an agenda with aIf not doing so, use an agenda with a copy given to everyone at the meeting –copy given to everyone at the meeting – Chairman to firmly, but gently, keep to itChairman to firmly, but gently, keep to it
Encourage members to speak only onceEncourage members to speak only once to each agenda itemto each agenda item
RECOMMENDATIONS RECOMMENDATIONS CONTINUEDCONTINUED
Encourage those reporting to the Encourage those reporting to the meeting, to prepare concise reports, meeting, to prepare concise reports, preferably in writing, in advance of preferably in writing, in advance of the meeting – this includes President, the meeting – this includes President, Secretary and TreasurerSecretary and Treasurer
Have Board members agree to a Have Board members agree to a finish time and endeavour to stick to finish time and endeavour to stick to that timethat time
RECOMMENDATIONS RECOMMENDATIONS CONTINUEDCONTINUED
Prior commencement of the meeting the Prior commencement of the meeting the secretary to open correspondence and secretary to open correspondence and make a written numbered listing showing make a written numbered listing showing each sender and the subject matter – the each sender and the subject matter – the listing is given to each person presentlisting is given to each person present
In consultation with the President In consultation with the President determine what will be read and what will determine what will be read and what will be referred to – ensure however each be referred to – ensure however each member has, if required, access to all member has, if required, access to all correspondence, along with the opportunity, correspondence, along with the opportunity, where sought, to have the meeting discuss where sought, to have the meeting discuss any item or itemsany item or items
BOARD MEETINGSBOARD MEETINGS
Does every member present Does every member present at the Board Meeting at the Board Meeting receive a copy of the receive a copy of the agenda?agenda?
YesYes NoNo Not SureNot Sure
RECOMMENDATIONRECOMMENDATION
If not – Please arrange If not – Please arrange an an
agenda for each person agenda for each person in in
attendanceattendance
BOARD MEETINGSBOARD MEETINGSHow do you prefer to handle How do you prefer to handle
correspondencecorrespondence
in Board Meetings?in Board Meetings?
Everything must be read in fullEverything must be read in full
Everything must be read, but in summary Everything must be read, but in summary formform
Use a written and numbered summaryUse a written and numbered summary
Don’t read it, just table itDon’t read it, just table it
Secretary can exclude non Lions Secretary can exclude non Lions advertisingadvertising
You really don’t mind how they do itYou really don’t mind how they do it
RECOMMENDATIONSRECOMMENDATIONS
If answers given suggest members If answers given suggest members would like correspondence handled would like correspondence handled in a manner different to that in a manner different to that currently used – make the change currently used – make the change
If you make a change revisit the If you make a change revisit the issue after 3 months to see if in issue after 3 months to see if in reality members are happy with the reality members are happy with the end resultend result
BOARD MEETINGSBOARD MEETINGS
The level of formality in Board The level of formality in Board Meetings Meetings
is:is: About rightAbout right
Too formalToo formal
Too informalToo informal
RECOMMENDATIONSRECOMMENDATIONS
If considered to be either too If considered to be either too formal formal
or too informal, adjust accordinglyor too informal, adjust accordingly
If adjustments are made, after If adjustments are made, after 3 months check to see if the right 3 months check to see if the right
adjustment has been made adjustment has been made
BOARD MEETINGSBOARD MEETINGS
The atmosphere in debate The atmosphere in debate during Board Meetings is:during Board Meetings is:
About rightAbout right
Could be betterCould be better
Must be improvedMust be improved
RECOMMENDATIONSRECOMMENDATIONS
If of concern, openly discuss with Board If of concern, openly discuss with Board Members how the atmosphere can be Members how the atmosphere can be improvedimproved
Generally a firm, yet gentle chairman, using Generally a firm, yet gentle chairman, using an agenda and keeping to it will aid a polite an agenda and keeping to it will aid a polite atmosphere, as will an understanding that atmosphere, as will an understanding that members speak once to each matter under members speak once to each matter under discussion – once that is, unless the mover of discussion – once that is, unless the mover of a motion or where further comment is sought a motion or where further comment is sought ––
All discussion to be through the chairmanAll discussion to be through the chairman
CLUB MEETINGSCLUB MEETINGSAt non Board Meetings which would you At non Board Meetings which would you
prefer:prefer:
Meals for everyoneMeals for everyone
No meals for anyoneNo meals for anyone
As an individual you can choose to As an individual you can choose to dine or notdine or not
Only serve a light snack or supperOnly serve a light snack or supper
Everyone brings something to shareEveryone brings something to share
Tea/coffee onlyTea/coffee only
RECOMMENDATIONSRECOMMENDATIONS
Should a majority wish for a Should a majority wish for a change,change,
make the changemake the change
After 6 months, resurvey members After 6 months, resurvey members – they may be fine with the – they may be fine with the changes made – or having tasted changes made – or having tasted change, they may wish to revert change, they may wish to revert back or make some other back or make some other modificationmodification
CLUB MEETINGSCLUB MEETINGS What would be your level of concern if What would be your level of concern if
youryour club had only one meeting per month club had only one meeting per month
(other (other than Board Meetings)?than Board Meetings)? You only have one meeting nowYou only have one meeting now You would welcome the changeYou would welcome the change You would not be concerned about itYou would not be concerned about it You would have minor concerns about itYou would have minor concerns about it You would have major concerns about itYou would have major concerns about it You don’t have an opinion about itYou don’t have an opinion about it
RECOMMENDATIONSRECOMMENDATIONS
Should most members welcome the Should most members welcome the change, have no or only minor concerns change, have no or only minor concerns and where no member has a major and where no member has a major concern, we recommend you change to one concern, we recommend you change to one meeting per month, providing you monitor meeting per month, providing you monitor the outcome by resurveying members after the outcome by resurveying members after 3 to 4 months3 to 4 months
Where a small minority have a major Where a small minority have a major concern, providing they do not intend to concern, providing they do not intend to resign, we again recommend the change be resign, we again recommend the change be implementedimplemented
If a large number have major concerns, do If a large number have major concerns, do not make any changenot make any change
CLUB MEETINGSCLUB MEETINGS
If you have a partner who is not a If you have a partner who is not a Lion would they be more or lessLion would they be more or less
likely to join if club meetings likely to join if club meetings were once monthly?were once monthly?
Yes, more likelyYes, more likely
Maybe, not sureMaybe, not sure
No, unlikely toNo, unlikely to
Does not apply to Does not apply to youyou
RECOMMENDATIONSRECOMMENDATIONS
Where a number of partners Where a number of partners are likely to join, we are likely to join, we recommend the change to recommend the change to monthly meetings be made, monthly meetings be made, providing you’re not going to providing you’re not going to lose a similar or greater lose a similar or greater number of current Lionsnumber of current Lions
CLUB MEETINGSCLUB MEETINGS
Your system of welcoming Your system of welcoming visitors and introducing guests visitors and introducing guests to meetings (other than Board to meetings (other than Board Meetings) is:Meetings) is:
Handled wellHandled well
Could be betterCould be better
Must be improvedMust be improved
RECOMMENDATIONSRECOMMENDATIONS
If answered could be better or must be If answered could be better or must be improved:improved:
For a known visitor have a pre For a known visitor have a pre determined Lion meet, greet and host determined Lion meet, greet and host for the meeting, including: one on one for the meeting, including: one on one introduction to all Lions, if able introduction to all Lions, if able
purchase a purchase a drink and at conclusion give thanks fordrink and at conclusion give thanks for attendingattending
RECOMMENDATIONS RECOMMENDATIONS CONTINUEDCONTINUED
For an unknown visitor:For an unknown visitor:
Whoever is on the door to quickly Whoever is on the door to quickly arrange for another member to do arrange for another member to do the hosting and introductions etc the hosting and introductions etc as just previously outlined for as just previously outlined for greeting and hosting a known greeting and hosting a known visitorvisitor
RECOMMENDATIONS RECOMMENDATIONS CONTINUEDCONTINUED
Where the visitor is the guest speaker:Where the visitor is the guest speaker: In addition to the introductions etc for In addition to the introductions etc for
both known and unknown visitors as both known and unknown visitors as previously outlined, ensure the speaker previously outlined, ensure the speaker is formally introduced early in the is formally introduced early in the meeting – also, before the meeting meeting – also, before the meeting obtain a suitable profile, so at the obtain a suitable profile, so at the appropriate time, a professional appropriate time, a professional introduction can be made (print in introduction can be made (print in bulletin too) – give thanks following the bulletin too) – give thanks following the address and at the conclusion of the address and at the conclusion of the meetingmeeting
CLUB MEETINGSCLUB MEETINGS
Keeping Club Meetings Keeping Club Meetings interestinginteresting
Is:Is:
Handled wellHandled well
Could be betterCould be better
Must be improved Must be improved
RECOMMENDATIONSRECOMMENDATIONS
If answered could be better or must beIf answered could be better or must be
improved:improved:
Refer to the many interesting concepts inRefer to the many interesting concepts in
the Pride in Growth Manual in the Club the Pride in Growth Manual in the Club CareCare
section (on the MD website early March) section (on the MD website early March) and in and in
Particular, the sections containing:Particular, the sections containing:
The Dinner Meeting Kit &The Dinner Meeting Kit &
The Tail Twister’s KitThe Tail Twister’s Kit
CLUB MEETINGSCLUB MEETINGS
The number of guest speakers The number of guest speakers is:is:
About rightAbout right
Not enoughNot enough
Too manyToo many
RECOMMENDATIONSRECOMMENDATIONS
If necessary, adjust the number of guestIf necessary, adjust the number of guestspeakers in accordance to answersspeakers in accordance to answersprovided by membersprovided by members
If you need to increase the number and If you need to increase the number and you have difficulty sourcing speakers,you have difficulty sourcing speakers,Contact other clubs in your zone to learn Contact other clubs in your zone to learn of suitable speakers who have addressedof suitable speakers who have addressedtheir meetingstheir meetings
RECOMMENDATIONS RECOMMENDATIONS CONTINUEDCONTINUED
Ask your District to set up a central guestAsk your District to set up a central guestspeaker list, to which all clubs contributespeaker list, to which all clubs contributeby forwarding to District the names andby forwarding to District the names andcontact details of each guest speaker theycontact details of each guest speaker theyhavehaveDistrict officers are a resource base for District officers are a resource base for imparting information while doubling asimparting information while doubling asguest speakersguest speakers
RECOMMENDATIONS RECOMMENDATIONS CONTINUEDCONTINUED
If concerned about not having a large If concerned about not having a large enoughenough
group of members to address:group of members to address: - Invite neighbouring clubs to join you - Invite neighbouring clubs to join you
and/orand/or - Invite groups within the community - Invite groups within the community
who are likely to be interested in the who are likely to be interested in the speaker’s address, to join you (you may speaker’s address, to join you (you may get new members from doing this)get new members from doing this)
If no guest speaker chairman, appoint If no guest speaker chairman, appoint one one
CLUB MEETINGSCLUB MEETINGS
The Activities of the Tail Twister The Activities of the Tail Twister are:are:
Handled wellHandled well
Could be betterCould be better
Must be improvedMust be improved
RECOMMEDATIONSRECOMMEDATIONS
If answered could be better or must beIf answered could be better or must be improved see the Tail Twister’s Kit in improved see the Tail Twister’s Kit in the Club Care section of the Pride inthe Club Care section of the Pride in Growth manual (on the MD website Growth manual (on the MD website
earlyearly March)March) If the Tail Twister continues to If the Tail Twister continues to
strugglestruggle appoint an assistant appoint an assistant
CLUB MEETINGSCLUB MEETINGS
At meetings, keeping membersAt meetings, keeping members
informed about club activities informed about club activities andand
decisions is:decisions is:
Well handledWell handled
Could be betterCould be better
Must be improvedMust be improved
RECOMMENDATIONSRECOMMENDATIONS
If could be better or must be improved:If could be better or must be improved:
Arrange for Vice Presidents and orArrange for Vice Presidents and or
committee chairmen to give timely, butcommittee chairmen to give timely, but
short informative reports both prior andshort informative reports both prior and
after activitiesafter activities
When those persons know they’ll not beWhen those persons know they’ll not be
in attendance, have them provide the in attendance, have them provide the
information to another Lion to reportinformation to another Lion to report
CLUB MEETINGSCLUB MEETINGS
The venue for the meetings is:The venue for the meetings is:
SatisfactorySatisfactory
Could be betterCould be better
Must be improvedMust be improved
RECOMMENDATIONSRECOMMENDATIONS
If could be better or must If could be better or must bebe
improved, investigate improved, investigate otherother
optionsoptions
CLUB MEETINGSCLUB MEETINGS
The number of visits to other The number of visits to other clubs is:clubs is:
About rightAbout right
Not enoughNot enough
Too manyToo many
RECOMMENDATIONSRECOMMENDATIONS
If necessary increase or decrease – if If necessary increase or decrease – if increasing select dates andincreasing select dates and appoint a visitation chairman to arrangeappoint a visitation chairman to arrange visits to other clubs, and visits by othervisits to other clubs, and visits by other clubs to your meetingsclubs to your meetings
Offer to host a combined meeting withOffer to host a combined meeting with other clubs in your Zone other clubs in your Zone
CLUB MEETINGSCLUB MEETINGS
What is your club’s policy on What is your club’s policy on PartnerPartner
Meetings:Meetings:
Club has Partner MeetingsClub has Partner Meetings
Partners are always welcomePartners are always welcome
Not sureNot sure
RECOMMENDATIONRECOMMENDATION
If your club does not haveIf your club does not have
Partner Meetings it isPartner Meetings it is
recommended you consult recommended you consult
with members re having with members re having somesome
- Review after six months- Review after six months
CLUB MEETINGSCLUB MEETINGS
If your club has Partner If your club has Partner Meetings, are the number held:Meetings, are the number held:
About rightAbout right
Not enoughNot enough
Too manyToo many
RECOMMENDATIONRECOMMENDATION
If not enough or too If not enough or too many,many,
adjust as necessaryadjust as necessary
CLUB MEETINGSCLUB MEETINGS
If your spouse or partner is not a If your spouse or partner is not a Lion, doLion, do
they usually enjoy club meetings:they usually enjoy club meetings:
Enjoys themEnjoys them
Doesn’t enjoy themDoesn’t enjoy them
Doesn’t attendDoesn’t attend
Does not apply to youDoes not apply to you
RECOMMENDATIONSRECOMMENDATIONS
If doesn’t enjoy them, ask partners theirIf doesn’t enjoy them, ask partners their views on how to improve them to make views on how to improve them to make them more enjoyablethem more enjoyable
Pay particular attention to the formationPay particular attention to the formation of cliques at Partner Meetings – seeof cliques at Partner Meetings – see recommendations titled ‘Before the recommendations titled ‘Before the Meeting’ in the Club Care section of the Meeting’ in the Club Care section of the
PridePride in Growth Manual (on MD website early in Growth Manual (on MD website early
March) March)
COMMUNICATIONCOMMUNICATION
Providing you with information on Providing you with information on whatwhat
Lions do and their history:Lions do and their history:
Handled wellHandled well
Could be betterCould be better
Must be improvedMust be improved
RECOMMENDATIONSRECOMMENDATIONS
Ask members where they seekAsk members where they seek improvement – subject to answer, one improvement – subject to answer, one
or or more of the following:more of the following:
Encourage members to attend DistrictEncourage members to attend District organised training courses organised training courses (clubs may wish to assist with cost)(clubs may wish to assist with cost)
RECOMMENDATIONS RECOMMENDATIONS CONTINUEDCONTINUED
Arrange through District to haveArrange through District to have
Lions Orientation sessions at Lions Orientation sessions at youryour
meetingsmeetings
Ask District officers to be guest Ask District officers to be guest speakers at your meetingsspeakers at your meetings
RECOMMENDATIONS RECOMMENDATIONS CONTINUEDCONTINUED
Arrange to have a 2 to 3 minute Arrange to have a 2 to 3 minute information brief on a topic of information brief on a topic of interest at each of your meetings interest at each of your meetings – the Multiple District prepared – the Multiple District prepared Administration Manual contains Administration Manual contains a substantial number of prepared a substantial number of prepared briefs which can be used.briefs which can be used.
COMMUNICATIONCOMMUNICATION
How your Club does How your Club does inductions:inductions:
Handled wellHandled well
Could be betterCould be better
Must be improvedMust be improved
RECOMMENDATIONSRECOMMENDATIONS
Use a sample induction from the Use a sample induction from the
Club Membership Growth section of Club Membership Growth section of
‘ ‘Pride in Growth’ available on the MDPride in Growth’ available on the MD
website from early Marchwebsite from early March
President may wish to delegate thePresident may wish to delegate the
Induction to a well spoken LionInduction to a well spoken Lion
COMMUNICATIONCOMMUNICATION
Training courses provided by Training courses provided by Lions:Lions:
Handled wellHandled well
Could be betterCould be better
Must be improvedMust be improved
RECOMMENDATIONSRECOMMENDATIONS
If could be better or must be If could be better or must be improved,improved,
find out specific concerns of yourfind out specific concerns of your
members and advise the DG who inmembers and advise the DG who in
conjunction with the Development conjunction with the Development (MERL) team, if felt necessary will(MERL) team, if felt necessary will
endeavour to implement endeavour to implement improvementsimprovements
COMMUNICATIONCOMMUNICATION
Attitude to new ideas or Attitude to new ideas or suggestions insuggestions in
your club:your club:
Handled wellHandled well
Could be betterCould be better
Must be improvedMust be improved
RECOMMENDATIONSRECOMMENDATIONS
If could be better or must be improved,If could be better or must be improved, advise club members the survey revealedadvise club members the survey revealed the problem exists – ask them to keep itthe problem exists – ask them to keep it in mind before rejecting new ideas – tryin mind before rejecting new ideas – try to build an attitude of how to make an to build an attitude of how to make an
ideaidea work, rather than why it will not - Be work, rather than why it will not - Be
veryvery careful not to upset members, especially careful not to upset members, especially new members, when ideas come forward new members, when ideas come forward
COMMUNICATIONCOMMUNICATION
How members of your club relate How members of your club relate to eachto each
Other:Other:
Handled wellHandled well
Could be betterCould be better
Must be improvedMust be improved
RECOMMENDATIONSRECOMMENDATIONS
If could be better or must be If could be better or must be improved, advise the survey has improved, advise the survey has revealed the problem exists – revealed the problem exists – Eliminate cliques byEliminate cliques by
mixing the members at meetings,mixing the members at meetings,
projects and socialsprojects and socials
At each meeting have a member speakAt each meeting have a member speak
about their life to dateabout their life to date
COMMUNICATIONCOMMUNICATION
Recognition given to individual Recognition given to individual membersmembers
of the club is:of the club is:
Handled wellHandled well
Could be betterCould be better
Must be improvedMust be improved
RECOMMENDATIONSRECOMMENDATIONS
President at Club Meetings to recognise President at Club Meetings to recognise
those who lead projects and those whothose who lead projects and those who
assist – Project Chairmen to thank Lionsassist – Project Chairmen to thank Lions
at the project, as well as thanking them at the project, as well as thanking them atat
the next Club Meeting - Develop anthe next Club Meeting - Develop an
awards program from certificatesawards program from certificates
through to the various Lions awards through to the various Lions awards
COMMUNICATIONCOMMUNICATION
In the last 3 years, has your present club In the last 3 years, has your present club completed the ‘Member Skills/Interests’completed the ‘Member Skills/Interests’Survey:Survey: YesYes NoNo Not sureNot sure You don’t know what it You don’t know what it
is is
RECOMMENDATIONRECOMMENDATION
If all or any members have notIf all or any members have not completed this survey form, havecompleted this survey form, have them do so – the form is in the Clubthem do so – the form is in the Club Care section of the Pride in Growth Care section of the Pride in Growth
manual manual on the MD website from early March - on the MD website from early March - endeavour to match the skills and endeavour to match the skills and
interests of interests of members with the activities undertaken by members with the activities undertaken by
thethe clubclub
COMMUNICATIONCOMMUNICATION
Your Club Bulletin or Newsletter Your Club Bulletin or Newsletter is:is:
UsefulUseful
Could be betterCould be better
Don’t have one Don’t have one
RECOMMENDATIONRECOMMENDATION
If could be better, have editor seek ideasIf could be better, have editor seek ideas
from members – Seek guidance fromfrom members – Seek guidance from
District PRO and District Newsletter District PRO and District Newsletter
Editor – The District Governor can Editor – The District Governor can
recommend publications from otherrecommend publications from other
Clubs for ideas to aid improvement, or ifClubs for ideas to aid improvement, or if
you currently do not have a publication, you currently do not have a publication,
these same contacts can help you startthese same contacts can help you start
oneone
SOCIAL ACTIVITIESSOCIAL ACTIVITIES
The number of social activities The number of social activities is:is:
About rightAbout right
Too manyToo many
Too fewToo few
RECOMMENDATIONSRECOMMENDATIONS
If necessary simply make an adjustment If necessary simply make an adjustment If there’s a need to increase socials see If there’s a need to increase socials see the many suggestions in the Club Care the many suggestions in the Club Care
sectionsection of the Pride in Growth manual (on the MD of the Pride in Growth manual (on the MD website from early March) – also seek ideas website from early March) – also seek ideas
from from your own members – ask other clubs at Zoneyour own members – ask other clubs at Zone Meetings about their socials – If you don’tMeetings about their socials – If you don’t have one, appoint a Social Chairmanhave one, appoint a Social Chairman
SOCIAL ACTIVITIESSOCIAL ACTIVITIES
The social program is:The social program is:
Handled wellHandled well
Could be betterCould be better
Must be improvedMust be improved
RECOMMENDATIONSRECOMMENDATIONS
If could be better or must be improved,If could be better or must be improved,
again seek ideas from members, andagain seek ideas from members, and
other clubs as well as consulting theother clubs as well as consulting the
Club Care section of the Pride in Club Care section of the Pride in GrowthGrowth
manual (on the MD website from earlymanual (on the MD website from early
March) – this manual has a March) – this manual has a
wide variety of ideas at all cost levelswide variety of ideas at all cost levels
SOCIAL ACTIVITIESSOCIAL ACTIVITIES
Planning and execution of events Planning and execution of events is:is:
Handled wellHandled well
Could be betterCould be better
Must be improvedMust be improved
RECOMMENDATIONSRECOMMENDATIONS
If could be better or must be improved, plan a If could be better or must be improved, plan a
calendar of social activities 6 and preferably 12 calendar of social activities 6 and preferably 12
months in advance setting out dates, costs andmonths in advance setting out dates, costs and
any special requirements for each event – Fullyany special requirements for each event – Fully
detail events to members neither over or underdetail events to members neither over or under
selling – As an event comes closer, remindselling – As an event comes closer, remind
members at meetings and in club publications members at meetings and in club publications
SOCIAL ACTIVITIESSOCIAL ACTIVITIES
Over a year, the total cost of Over a year, the total cost of social events is:social events is:
About rightAbout right
Too highToo high
Too lowToo low
RECOMMENDATIONSRECOMMENDATIONS If too high, change the type of socials to If too high, change the type of socials to bring costs down - for ideas, see the Club bring costs down - for ideas, see the Club
Care Care section of the Pride in Growth manual section of the Pride in Growth manual
available available on the MDon the MD website from early March website from early March – Also – Also discuss with your members and other clubs for discuss with your members and other clubs for ideasideas
If too low, members are probably looking If too low, members are probably looking for an increase in quality - again consultfor an increase in quality - again consult with members and other clubs as well aswith members and other clubs as well as referring to the Club Care manualreferring to the Club Care manual
SOCIAL ACTIVITIESSOCIAL ACTIVITIES
Ensuring social events are Ensuring social events are enjoyable for enjoyable for
all:all:
Handled wellHandled well
Could be betterCould be better
Must improveMust improve
RECOMMENDATIONSRECOMMENDATIONS
If could be better or must be improved,If could be better or must be improved,
consult with members for their ideas ofconsult with members for their ideas of
improvement – where your members improvement – where your members
have differing needs of the socialhave differing needs of the social
program, try to develop the program soprogram, try to develop the program so
there’ll be some activities to cater for there’ll be some activities to cater for
each set of needs, rather than a each set of needs, rather than a program program
that appeals to some all the time and tothat appeals to some all the time and to
others, not at all others, not at all
SOCIAL ACTIVITIESSOCIAL ACTIVITIES
If your spouse or partner is not a If your spouse or partner is not a Lion,Lion,
do they usually enjoy social activitiesdo they usually enjoy social activities Enjoys themEnjoys them Doesn’t enjoy themDoesn’t enjoy them Doesn’t attendDoesn’t attend Does not apply to youDoes not apply to you
RECOMMENDATIONSRECOMMENDATIONS
If a number of partners do not enjoy theIf a number of partners do not enjoy the
social activities conduct a survey of thesocial activities conduct a survey of the
the partners to determine what is the partners to determine what is neededneeded
to make the socials more enjoyable forto make the socials more enjoyable for
themthem
COMMUNITY SERVICECOMMUNITY SERVICE
The number of community The number of community serviceservice
projects in your club is:projects in your club is:
About rightAbout right
Too manyToo many
Too fewToo few
RECOMMENDATIONSRECOMMENDATIONS If too many, scale back – if not enough,If too many, scale back – if not enough,
increaseincrease
Recommend the implementation of theRecommend the implementation of the
Lions Community Needs AnalysisLions Community Needs Analysis
survey plus the Member Skills/Interestssurvey plus the Member Skills/Interests
survey - both in the Club Care section of survey - both in the Club Care section of thethe
Pride in Growth manual on the MD websitePride in Growth manual on the MD website
from early March, to help with eitherfrom early March, to help with either
increasing or decreasing the number of increasing or decreasing the number of projectsprojects
COMMUNITY SERVICECOMMUNITY SERVICE
The variety of the community The variety of the community serviceservice
projects is:projects is:
About rightAbout right
Not enoughNot enough
Too muchToo much
RECOMMENDATIONSRECOMMENDATIONS
If not enough increase the variety – if tooIf not enough increase the variety – if too
much decrease the varietymuch decrease the variety
Be guided by the results of the LionsBe guided by the results of the Lions
Community Needs Analysis survey andCommunity Needs Analysis survey and
the Members Skills/Interests survey - the Members Skills/Interests survey -
both are listed in the Club Care section both are listed in the Club Care section of theof the
Pride in Growth manual on the MD Pride in Growth manual on the MD websitewebsite
from early Marchfrom early March
COMMUNITY SERVICECOMMUNITY SERVICE
Planning and execution of the Planning and execution of the communitycommunity
service program is:service program is:
Handled wellHandled well
Could be betterCould be better
Must be improvedMust be improved
RECOMMENDATIONSRECOMMENDATIONS
If not well planned and executed, whereIf not well planned and executed, where
possible plan projects well in advancepossible plan projects well in advance
Appoint Chairmen with the necessary Appoint Chairmen with the necessary skills –skills –
those who can identify all tasks and howthose who can identify all tasks and how
they need to be handledthey need to be handled
Only proceed if staffing power is okayOnly proceed if staffing power is okay
RECOMMENDATIONS RECOMMENDATIONS CONTINUEDCONTINUED
Ensure those involved in each projectEnsure those involved in each project
know what is expected of them and know what is expected of them and thatthat
they have the necessary skills andthey have the necessary skills and
resources to adequately execute eachresources to adequately execute each
project to a successful conclusionproject to a successful conclusion
RECOMMENDATIONS RECOMMENDATIONS CONTINUEDCONTINUED
Maintain a written record of Maintain a written record of
both the planning and both the planning and
execution stages of eachexecution stages of each
project – this will be of greatproject – this will be of great
benefit the next time the benefit the next time the
project is implementedproject is implemented
COMMUNITY SERVICECOMMUNITY SERVICE
The amount of community service The amount of community service workwork
you do yourself is:you do yourself is:
About rightAbout right
Somewhat more than you would Somewhat more than you would preferprefer
Somewhat less than you would preferSomewhat less than you would prefer
RECOMMENDATIONSRECOMMENDATIONS Increase or decrease in accordance withIncrease or decrease in accordance with
the aspirations of each member – pleasethe aspirations of each member – please
ensure members do not feel a pressure ensure members do not feel a pressure
to do more than they’re comfortable withto do more than they’re comfortable with
If overall the club does more or fewer If overall the club does more or fewer
Projects, again be guided by the LionsProjects, again be guided by the Lions
Community Needs Analysis and the MemberCommunity Needs Analysis and the Member
Skills/Interests surveys, both in the Club Skills/Interests surveys, both in the Club CareCare
section of the Pride in Growth manual on the section of the Pride in Growth manual on the MDMD
website from early Marchwebsite from early March
COMMUNITY SERVICECOMMUNITY SERVICE
In the last 3 years, has your present clubIn the last 3 years, has your present club
conducted a Community Needs Analysis:conducted a Community Needs Analysis:
YesYes
NoNo
Not sureNot sure
You don’t know what this isYou don’t know what this is
RECOMMENDATIONRECOMMENDATION
If your club has not conductedIf your club has not conducted the Lions Community Needsthe Lions Community Needs Analysis in the last 3 years, itAnalysis in the last 3 years, it is recommended you do sois recommended you do so
The survey details are in the The survey details are in the Club Club
Care section of the Pride in Care section of the Pride in Growth Growth
manual on the MD website from manual on the MD website from early early
March.March.
WHAT DO LIONS REALLY WHAT DO LIONS REALLY WANTWANT
Singing or playing a recording of Singing or playing a recording of thethe
National Anthem should happen:National Anthem should happen:
Every meetingEvery meeting Every second meetingEvery second meeting Only special meetingsOnly special meetings Prefer not to do it at allPrefer not to do it at all You have no opinionYou have no opinion
RECOMMENDATIONSRECOMMENDATIONS
Should a majority desire a Should a majority desire a change, make itchange, make it
Review with club Review with club membershipmembership
after six monthsafter six months
WHAT DO LIONS REALLY WHAT DO LIONS REALLY WANTWANT
Toast to the monarch should Toast to the monarch should happen:happen:
Every meetingEvery meeting
Every second meetingEvery second meeting
Only special meetingsOnly special meetings
Prefer not to do it at allPrefer not to do it at all
You have no opinionYou have no opinion
RECOMMENDATIONSRECOMMENDATIONS
Should a majority desireShould a majority desire
a change, make ita change, make it
Conduct a review after sixConduct a review after six
monthsmonths
WHAT DO LIONS REALLY WHAT DO LIONS REALLY WANTWANT
Reading the Ethics should happen:Reading the Ethics should happen:
Every meetingEvery meeting Every second meetingEvery second meeting Only special meetings & with Only special meetings & with
InductionsInductions Prefer not to do it al allPrefer not to do it al all You have no opinionYou have no opinion
RECOMMENDATIONSRECOMMENDATIONS
It is recommended the Ethics should be It is recommended the Ethics should be
presented at meetings where Inductionspresented at meetings where Inductions
take place – at other meetings implementtake place – at other meetings implement
the majority view of membersthe majority view of members
If a change is made, review that changeIf a change is made, review that change
After six monthsAfter six months
WHAT DO LIONS REALLY WHAT DO LIONS REALLY WANTWANT
Reading the Lions Purposes/Objects Reading the Lions Purposes/Objects should should
happen:happen:
At every meetingAt every meetingAt every second meetingAt every second meetingOnly special meetings & with Only special meetings & with
InductionsInductionsPrefer not to do it at allPrefer not to do it at allYou have no opinionYou have no opinion
RECOMMENDATIONSRECOMMENDATIONS
It is recommended the Lion It is recommended the Lion Purposes/Objects Purposes/Objects
be presented at each meeting when anbe presented at each meeting when an
Induction takes place – at other Induction takes place – at other meetingsmeetings
implement the majority viewimplement the majority view
Should you make a change, review thatShould you make a change, review that
Change after six months Change after six months
WHAT DO LIONS REALLY WHAT DO LIONS REALLY WANTWANT
Having an invocation based on Having an invocation based on ChristianChristian
beliefs should happen:beliefs should happen:
Every meetingEvery meeting
Every second meetingEvery second meeting
Only special meetingsOnly special meetings
Invite non-Christians to say their ownInvite non-Christians to say their own
Use a period of silence for an Use a period of silence for an invocationinvocation
Prefer not to do it at allPrefer not to do it at all
You have no opinionYou have no opinion
RECOMMENDATIONSRECOMMENDATIONS
Should the majority desire a Should the majority desire a change, make itchange, make it
Review the change in six Review the change in six monthsmonths
WHAT DO LIONS REALLY WHAT DO LIONS REALLY WANTWANT
How many new members do you How many new members do you thinkthink
your club should aim for:your club should aim for: NoneNone 55 1010 1515 2020 Plus 20Plus 20 You have no ideaYou have no idea
RECOMMENDATIONSRECOMMENDATIONSSet out to achieve the majority view of theSet out to achieve the majority view of themembership, but in doing so it is importantmembership, but in doing so it is importantto keep in mind that each Club has anto keep in mind that each Club has anobligation as part of it’s Charter to grow the obligation as part of it’s Charter to grow the organisationorganisationConsult the Club Membership Growth section ofConsult the Club Membership Growth section ofthe ‘Pride in Growth’ manual for many excellentthe ‘Pride in Growth’ manual for many excellentideas on finding new members for your Club –ideas on finding new members for your Club –Also discuss with your District MembershipAlso discuss with your District MembershipChairman for ideas and possible assistanceChairman for ideas and possible assistance
WHAT DO LIONS REALLY WHAT DO LIONS REALLY WANTWANT
What age group or groups of new What age group or groups of new members do you think would be members do you think would be
bestbest for your club:for your club: Under 35 yearsUnder 35 years 35 – 49 years35 – 49 years 50 – 64 years50 – 64 years 65 or over65 or over Any age will doAny age will do
RECOMMENDATIONSRECOMMENDATIONS
Read in the Club Membership GrowthRead in the Club Membership Growth
section of the ‘Pride in Growth’ manual, for section of the ‘Pride in Growth’ manual, for thethe
various ways to gain new members – as wellvarious ways to gain new members – as well
consult with your District Membership consult with your District Membership ChairmanChairman
– – then put together an action plan to bring then put together an action plan to bring aboutabout
your objectiveyour objective
WHAT DO LIONS REALLYWHAT DO LIONS REALLYWANTWANT
Clubs should reduce half yearly Clubs should reduce half yearly dues:dues:
For pensionersFor pensioners
Where both partners are LionsWhere both partners are Lions
Special need casesSpecial need cases
You disagreeYou disagree
You have no opinionYou have no opinion
RECOMMENDATIONSRECOMMENDATIONS Clubs may determine a change in half yearly Clubs may determine a change in half yearly dues for the dues for the club portion onlyclub portion only - Clubs are entitled - Clubs are entitled through the Lions constitutional process to seek athrough the Lions constitutional process to seek a District dues variation at a District Convention, anDistrict dues variation at a District Convention, an MD dues variation at an MD Convention, and an MD dues variation at an MD Convention, and an International dues variation at an InternationalInternational dues variation at an International Convention (having first had a MD Convention or Convention (having first had a MD Convention or Council agree to ask the International Board to in Council agree to ask the International Board to in turn agree to put the variation to the Internationalturn agree to put the variation to the International Convention) – Agreement at any level becomes moreConvention) – Agreement at any level becomes more likely as a result of membership growth likely as a result of membership growth
WHAT DO LIONS REALLY WHAT DO LIONS REALLY WANTWANT
Thinking about your Club’s key Thinking about your Club’s key positionspositions
on the Board – are there enough newon the Board – are there enough new
faces on your Board each year:faces on your Board each year:
Yes, it is OKYes, it is OK
No, we need more new facesNo, we need more new faces
You have no opinion You have no opinion
RECOMMENDATIONSRECOMMENDATIONS
If a need for more new faces, and you haveIf a need for more new faces, and you have sufficient members agreeable to taking office,sufficient members agreeable to taking office, you can achieve this at your next election ofyou can achieve this at your next election of Club officers – this can be aided by long Club officers – this can be aided by long serving officers being prepared to step downserving officers being prepared to step down Where you have a lack of members you Where you have a lack of members you can implement one or more Membershipcan implement one or more Membership Campaigns (See the Club Membership GrowthCampaigns (See the Club Membership Growth section of the ‘Pride in Growth’ for ideas tosection of the ‘Pride in Growth’ for ideas to increase membership)increase membership)