Post on 20-Aug-2015
transcript
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Collaboration. Customers. Con0lict?Bridging the gap between Agile & UX
Johanna Kollmann ~ @johannakollUX Day Graz, 2013
Agile is becoming standard“Future plans to implement agile grew from 59% in 2001 -‐> 83% in 2012. Nearly half said their organization has 5+ agile teams (48%), compared to only 33% in 2011. ”VersionOne State of Agile Dev Survey, via Lane Halley @thinknow
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SprintScrum
User story
ScrumScrum
Retrospective
Stand up
Scrum master
Sprint Zero
Backlog
Kanban
The Agile Manifesto (2001!)Individuals and interactions over processes and tools
Working software over comprehensive documentation
Customer collaboration over contract negotiation
Responding to change over following a plan
While basically silent about UX design, Agile thinking offers a fundamental paradigm shift about how to interact and communicate with your project team and beyond.
~ Anders Ramsay @andersramsay
PlanningData gathering
Implementhigh devlow UIfeatures
Design for sprint 2Gather customer input for
sprint 3
Test sprint 1 codeDesign for sprint 3
Gather input for sprint 4
Test sprint 2 codeDesign for sprint 4
Gather input for sprint 5
Implementdesigns
Implementdesigns
Developers Interaction Designers
Sprint 0
Sprint 1
Sprint 2
Sprint 3
Customer data
Customer data
Code Design
Code Design
adapted from a diagram by Lynn Miller
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I miss research!
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Be there: you are part of the team
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Pairing
Instead of “how do we know if it’s done”,
ask “how do we know if it’s good”.
~ Lane Halley @thinknow
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RESEARCH!DATA!
Lean Startupis about learningthrough experimentswith customers
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Build
Measure
Learn
Make research a habit.Qualitative and quantitative (+ remote!)‘5 users every friday’Degine research questions with the teamBe clear about success criteria + measuresTest what you gotTrain other people
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Clean up your debt.Developers refactor.Developers write tests.Key aspects of quality.Hold a design retrospective.Refactor your design system.Key aspects of quality.
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SummaryBe part of the team.Make your work visible.Collaborate, pair.Run experiments, make research a habit.Clean up your debt. Refactor your design system.
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It’s about the teamResponsibilities & competencies over rolesExpertise over interestOutcome over processNo ego!
ResourcesAgile and UX: Two tastes that taste great together, Lane Halley, UX Week 2013, http://vimeo.com/74944431Sustainable pace, Agile & The Big Design Refactor, Jonathan Berger, Balanced Team Conference 2013, http://design.pivotallabs.com/jpb/jpb-‐balteam2013-‐talk/deck/Case Study of Customer Input For a Successful Product, Lynn Miller (2005)5 Users every Friday, Tom Illmensee & Alyson Muff, Agile 2009 ProceedingsLearning to play UX rugby, Anders Ramsay, http://slidesha.re/GPfK0wBeyond Staggered Sprints: Integrating User Experience and Agile, Jeff Gothelf, http://slidesha.re/9Pq3qbDesigning the user experience in an agile context, Johanna Kollmann, http://bit.ly/p3NmWIDesign Pairing, Samuel Bowles, UXLX 2012, https://speakerdeck.com/shmuel/design-‐pairing-‐uxlxTest everything you got regardless of its polish or Jidelity, Jeff Gothelf, http://bit.ly/n6qjTIIt’s Our Research: Getting Stakeholder Buy-‐In for UX Research Projects , Tomer SharonIntroduction to Design Studio Methodology, Will Evans, http://uxmag.com/articles/introduction-‐to-‐design-‐studio-‐methodologyThe KJ Technique: A Group Process for Establishing Priorities, Jared M. Spool, http://www.uie.com/articles/kj_technique/The new user story backlog is a map, Jeff Patton, http://www.agileproductdesign.com/blog/the_new_backlog.htmlCollaboration games: http://gogamestorm.com, http://innovationgames.com/resources/the-‐games/