COMPANY VISION STATEMENT - jkt.kpkt.gov.myjkt.kpkt.gov.my/jkt/resources/PDF/Persidangan_2015/seminar...

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OVERVIEW

COMPANY VISION STATEMENT

Interchanges : 104 numbers

Building Toll Plaza : 89 Locations

BuildingRest & Service Area : 24 Locations

Building Layby at Mainline : 45 Locations

BuildingOverhead Bridge Restaurant : 4 Locations

Building Layby at Toll Plaza : 81 Locations

TOTAL : 154 RSA/LB

OVERVIEW

PLUS BERHAD – ASSET MANAGEMENT

Drainage : 4991 Culverts Slope : 6756 nos

Structure : 2 Tunnels

Pavement : 4674 Lane Km Structure : 459 Bridges

OVERVIEW

PLUS BERHAD – ASSET MANAGEMENT

BENEFIT :

GRADING SYSTEM

TOILET MAINTENANCE

GRADING SYSTEM

OVERVIEW OF

PLUS BERHAD

SEMINAR HARI TANDAS SEDUNIA

PERINGKAT KEBANGSAAN

METHODOLOGY

OBJECTIVE

STANDARD

QUALITY TOILET

Toilet Maintenance Grading System

METHODOLOGY

OBJECTIVE

STANDARD

TOILET MAINTENANCE GRADING SYSTEM

OBJECTIVES

OBJECTIVE

OBJECTIVES

METHODOLOGY

OBJECTIVE

STANDARD

METHODOLOGY

OBJECTIVE

STANDARD

QUALITY TOILET

Toilet Maintenance Grading System

METHODOLOGY

OBJECTIVE

STANDARD

OBJECTIVES

OBJECTIVE

OBJECTIVES

METHODOLOGY

OBJECTIVE

STANDARD

METHODOLOGY

Group A Group B Group C

Constructed or Upgraded in year

between

Year 2009 to 2015.

(Within 7 years)

Constructed or Upgraded in year

between

Year 2002 to 2008.

(Within 7 years)

Constructed or No

Upgrading since

Year 2001.

(more than 14 years)

01 TOILET MAINTENANCE GRADING SYSTEM

METHODOLOGY : GROUPING

METHODOLOGY

DRY AREA :

ENTRANCE

SEMI-DRY AREA :

HAND WASH AREA

GENERAL FIXTURES :

TISSUE HOUSING / SOAP DISPENSER/ FAN / CEILING

/ STORAGE/ ETC

WATER STORAGE

SEWERAGE TREATMENT

DRY AREA

INDOOR LANDSCAPE

COURTYARD

WET AREA :

TOILET CUBICLES

URINALS

SHOWER ROOM

METHODOLOGY : AUDITED ELEMENT

DRY AREA

SEMI- DRY

DRY AREADRY AREA

METHODOLOGY : AUDITED ELEMENT

METHODOLOGY

CLEANLINESS DEFECTS

RATING SYSTEM WEITAGE

ODORLESS 1*

DRYNESS 1

DIRTY – FREE 1

DUST – FREE 1

SHINESS 1

RATING SYSTEM WEITAGE

FUNCTIONALITY * 1*

FAULTY 1

TEXTURE/OUTLOOK 1

TIDINESS (5S CONCEPT) 1

UNIFORMITY /STANDARD 1

METHODOLOGY : DESIRED SERVICE LEVEL

04TOILET MAINTENANCE GRADING SYSTEM

METHODOLOGY

• Non Compliance to Minimum Standard requirement0

• Significantly Below Minimum Standardrequirement1

• Below Minimum Standard requirement2

• Meets Minimum Standard requirement3

• Exceeds Minimum Standard requirement4

• Significantly Exceeds Minimum Standardrequirement

METHODOLOGY : SITE ASSESSMENT

METHODOLOGY

GROUPOverall (%)

Average ScoreStar Rating

A,B,C 91-100 5 stars

A,B,C 81-90 4 stars

A,B,C 71-80 3 stars

A,B,C 61-70 2 stars

A,B,C 51-60 1 star

A,B,C <51 No star

METHODOLOGY : SCORECARD STAR RATING

CategoryBest In Group

Overall Average

Score (%)Star Rating

Group A(4 Locations)

Sg. Bakap (SB)

Taiping (NB)91

Group B(3 Locations)

Bukit Gantang (NB) 83

Group C(6 Locations)

Tikam Batu (SB)

Alor Pongsu (NB)

“Best In Group”

Location That

Achieved Highest

Star Rating

The “Best In Group”

Location That

Achieved Highest

Score Rating

METHODOLOGY : SCORECARD STAR RATING

METHODOLOGY

OBJECTIVE

STANDARD

SET STANDARD : BENCHMARK

BENCHMARK : TOILET ENTRANCE

BENCHMARK : HAND WASH AREA

BENCHMARK : NAPPY CHANGE ROOM

BENCHMARK : PASSAGEWAY & CUBICLES

BENCHMARK : SHOWER ROOM & BENCH

BENCHMARK : DISABLED FACILITIES

BENCHMARK : LANDSCAPE INDOOR COURTYARD

BENCHMARK : WATER STORAGE TANK

BENCHMARK : SEWERAGE TREATMENT PLANT

BENCHMARK : CHEMICAL STORAGE MANAGEMENT

BENEFIT :

GRADING SYSTEM

TOILET MAINTENANCE

GRADING SYSTEM

OVERVIEW OF

PLUS BERHAD

SEMINAR HARI TANDAS SEDUNIA

PERINGKAT KEBANGSAAN

BENEFIT

STAR RATING SYSTEM

2004 Pertubuhan Arkitek Malaysia (PAM)

Honorary Mention for Public & Civic Building : Layby Senawang, N/Sembilan : Layby Kg.Bemban, Melaka

: Layby Pedas-Linggi, N/Sembilan : Layby Tangkak, Johor

2005 Malaysian Highway Authority Award

Best Highway Concessionaire : RSA and Layby Management

2006 Quality Restroom Association Malaysia (QRAM) :Under Ministry of Housing and Local Government Award

Best Toilet Design : Tapah RSA South Bound, Perak

2007 Malaysian Highway Authority Award

Best Highway Concessionaire : Customer Satisfaction Level

2008 Ministry of Housing and Local Government Award : Quality Toilet Award

• Gold Award : Tapah RSA South Bound, Perak

• Silver Award : Dengkil RSA North Bound, Selangor

• Bronze Award : Tapah RSA North Bound, Perak

2009 Perak Tourism Association

Premier Award : Sg Perak RSA North Bound, Perak

: Sg Perak RSA South Bound, Perak

2010 Ministry of Housing and Local Government Award

Gold Award Anugerah Tandas Bersih : Tapah RSA South Bound, Perak

2014 Ministry of Housing and Local Government Award : Quality Toilet Award

• Gold Award – Simpang Pulai Layby South Bound, Perak

• Silver Award – Pagoh RSA North Bound, Johor

• Bronze Award – Ladang Bikam Layby South Bound, Perak

COMPANY VISION STATEMENT - jkt.kpkt.gov.myjkt.kpkt.gov.my/jkt/resources/PDF/Persidangan_2015/seminar...

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