Copyright © Larry Kendall, Ninja LLC 1985-2012. The Goal of Ninja Selling “Increase your income...

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Copyright © Larry Kendall, Ninja LLC Your “Ninja Tool Kit”

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Copyright © Larry Kendall, Ninja LLC 1985-2012

Copyright © Larry Kendall, Ninja LLC 1985-2012

The Goal of Ninja Selling

“Increase your income per hour so you can

have a life!”

Copyright © Larry Kendall, Ninja LLC 1985-2012

Your“Ninja Tool Kit”

Copyright © Larry Kendall, Ninja LLC 1985-2012

Three Success Keys • Your “Mindset”• Your “Skillset”• Your “Actions”

Copyright © Larry Kendall, Ninja LLC 1985-2012

Your Mindset

Copyright © Larry Kendall, Ninja LLC 1985-2012

Energy Transfer - Your “Vibe”

Generated by: • What you are

thinking• What you are

feeling

Copyright © Larry Kendall, Ninja LLC 1985-2012

How important is your “Vibe”?

• In Sales?• In Trust?

Copyright © Larry Kendall, Ninja LLC 1985-2012

The Power of Your “Vibe”

Copyright © Larry Kendall, Ninja LLC 1985-2012

A 10 Second Experiment

Copyright © Larry Kendall, Ninja LLC 1985-2012

Emotional EnergyHIGH

LOW

HighNegative

LowNegative

HighPositive

LowPositive

- +

Copyright © Larry Kendall, Ninja LLC 1985-2012

Shawn Achor - Harvard Psychologist “Happiness is not a result of a sale. A sale is the result of happiness.”

Shawn Achor

Copyright © Larry Kendall, Ninja LLC 1985-2012

Your Skillset

Copyright © Larry Kendall, Ninja LLC 1985-2012

Ninja Principle #1

Stop Selling!

Copyright © Larry Kendall, Ninja LLC 1985-2012

Pursuer-Distancer Dance

Copyright © Larry Kendall, Ninja LLC 1985-2012

Copyright © Larry Kendall, Ninja LLC 1985-2012

Stop Selling!Start Attracting!

Copyright © Larry Kendall, Ninja LLC 1985-2012

How do we attract?Have something of value.

Copyright © Larry Kendall, Ninja LLC 1985-2012

People Pay $ For Two Things

• Solve a problem (pain)• Feel good (pleasure)

Copyright © Larry Kendall, Ninja LLC 1985-2012

How Do We DiscoverTheir Pain/Pleasure?

Copyright © Larry Kendall, Ninja LLC 1985-2012

Socratic Method

• Ask the right questions & listen.• Customer has “time of possession”.

Copyright © Larry Kendall, Ninja LLC 1985-2012

F.O.R.D. = Life • Family/Friends• Occupation• Recreation• Dreams

Copyright © Larry Kendall, Ninja LLC 1985-2012

Listen for Change

•Pain•Pleasure

Copyright © Larry Kendall, Ninja LLC 1985-2012

Pain Questions:• “What is your greatest challenge in

your business right now?” (pain)

Copyright © Larry Kendall, Ninja LLC 1985-2012

Pleasure Questions:• “If you could wave a magic wand and

have your business just the way you want it ….” (pleasure)

Copyright © Larry Kendall, Ninja LLC 1985-2012

Traditional Sales Process

•Connection•Presentation•Closing

Copyright © Larry Kendall, Ninja LLC 1985-2012

Ninja Sales Process

•Connection• Information• Solution•Presentation

Copyright © Larry Kendall, Ninja LLC 1985-2012

Number one retail store?($ sales per square feet)

Copyright © Larry Kendall, Ninja LLC 1985-2012

Copyright © Larry Kendall, Ninja LLC 1985-2012

Copyright © Larry Kendall, Ninja LLC 1985-2012

Apple Sales Process

•Connection• Information• Solution•Presentation

Copyright © Larry Kendall, Ninja LLC 1985-2012

Copyright © Larry Kendall, Ninja LLC 1985-2012

It is not what you say. It is what you ask.

Copyright © Larry Kendall, Ninja LLC 1985-2012

The Ninja Way• “Ask” not “Tell”• “Pull” not “Push”• “Probe” not “Pitch”• “Consult” not “Present”• “Solve” not “Sell”• “Serve” not “Sell”

Copyright © Larry Kendall, Ninja LLC 1985-2012

Your Actions

Copyright © Larry Kendall, Ninja LLC 1985-2012

People prefer to work with people they:

• Know• Like• Trust• Flow

Copyright © Larry Kendall, Ninja LLC 1985-2012

Law of Precession “Bodies in motion tend to

operate on each other at 90 degree angles.”

– R.

Buckminster Fuller

Copyright © Larry Kendall, Ninja LLC 1985-2012

Precession

Copyright © Larry Kendall, Ninja LLC 1985-2012

Precession

Copyright © Larry Kendall, Ninja LLC 1985-2012

Precession

There

Opportunity

Here

Copyright © Larry Kendall, Ninja LLC 1985-2012

“Life happens at the level of movement – not words.”

Copyright © Larry Kendall, Ninja LLC 1985-2012