Created By:Taylor BurnettMaira Da SilvaAdriana Haub

Aaron Robinson

Chapter 6Refine Your Nonverbal Delivery

The 5 Most Important Things in This Reading

Refine Your Non-verbal Delivery

How do you refine your non-verbal Delivery?

● Analyze your non-verbal style

● Practice your delivery● Manage your nervous system

Analyze your Non-verbal Style - Body Position and Movement

Be aware of distracting positions:

● Foot placement

● Leaning positions

● Moving mistakes

● Avoid bouncing, rocking, pacing, etc.

● Sloppy sitting

● Avoid slouching or swiveling

Analyze your Non-verbal Style - Hand and Arm Gestures

Distracting gestures:● The Commander, Chilly Presenter, Gunshot Victim, Armless

Presenter, Pocket Jingler, Slapper, The Garden Of Eden

Use conversational Patterns:● Emphasize your message● Avoid Extremes● Point friendly: point to visual aids not people● Refine your gesture but don’t obsess

Consider and Adapt to the situation:● Room size

● Audience

● Cultural norms

Solid, Upright posture and purposeful movement

Communicates Confidence

Analyze your own behavior – Eye Contact and Facial Expression

How to maintain proper eye contact:

● Find a friendly face● Have little conversations● Look long enough to complete a thought● Locate influence audience members● Use your body as you make eye contact

● Make adjustments for large audience

Facial Expression

● Use conversational expression

● Smile when appropriate● Interact with the audience

Manage Your Voice Traits1. Volume:

a. Speak to the back rowb. Avoid vocal strainc. Listen for volume dropsd. Vary volumee. Test microphone

2. Rate:a. Slow down if too fast/ Speedup if too slowb. Add pausesc. Adjust for cultural differences

3. Inflection:a. Speak with enthusiasmb. Avoid monotone speakingc. Low notes to high-pitched voice d. Avoid turning statements into questions

4. Enunciation:a. Use formal enunciationb. Less formal- use contractions

1. Filler Words:a. Add Pausesb. Become comfortable with silencec. Listen for “advanced filler words”d. Avoid meaningless phrases

2. Filler Sounds:a. Avoid poor enunciationb. Avoid stuttersc. Avoid stumbles

Manage Your Voice Traits cont.

1. Space:a. Consider seating arrangementb. Factor height and distancec. Listen for “advanced filler words”d. Avoid meaningless phrases

2. Objects:a. Between you and the audienceb. Visual aidsc. Dress consciously

Manage Space and Objects Around You

Practice Your Delivery1. Get Comfortable with content and timing

a. Prepare limited notesb. “Own” your content

i. Practice your presentation with friends and colleaguesc. Connect to your slides

i. Create Notepagesd. Rehearse your presentation

i. Rehearse, Rehearse, Rehearsee. Time a rehearsal

2. Rehearse with your slidesa. Link what they’ll see to what you’ll sayb. Anticipate visual distractions

Practice Your Delivery

Intended to be blank (remove text before presentation)

Practice Your Delivery

1. Prepare for deck presentationsa. Practice how you’ll open

i. Identify the purpose of the deckb. Decide what to say each page

i. Anticipate your audience having read aheadc. Consider the nonverbal message

i. Consider where you’ll sitii. Practice until you can paraphrase

2. Prepare for online presentationsi. Know the equipment you’ll be usingii. Know what your audience will seeiii. Plan to start your presentation earlyiv. Smile and connect with your audience

Manage Your Nervous System

1. General Techniques:a. Identify what makes you nervous

i. Large Crowdsii. Demonstrating a Clear Messageiii. Audience Acceptance

b. Analyze your Symptoms:i. Visible Symptomsii. Audible Symptomsiii. Undetectable Symptoms

c. Practice:i. Useful Notesii. Feel Confident Interacting:

1. Visuals2. Audience

iii. Rehearse

● Visible Symptoms:○ Rubbing Fingers○ Pacing or Rocking○ Staring at Notes

● Undetectable Symptoms:○ Pounding Heart○ Sweaty Palms○ Dry Mouth

● Audible Symptoms:○ Filler Words○ Speaking Fast○ Speaking Soft

Manage Your Nervous System

Physical Techniques:Powerful Pose Relax Body Parts

Breathe Deeply Prepare Your Voice

Manage Your Nervous System

Mental Techniques:Think Rationally Positive Self Image

Picture a Calm Scene Connect With Audience

Quiz

1. It is important to be able to _______ and _____________ people through nonverbal communication.

2. Solid upright posture and purposeful movement creates ______________ ___________.

3. ____________ is a voice trait that turns statements into questions.

4. What effect does rehearsal have on your nonverbal communication?

5. Name two mental techniques to manage your nervous system.

Answer Key

1. It’s important to be able to READ and INFLUENCE people through nonverbal communication.

2. Solid upright posture and purposeful movement creates CONFIDENT COMMUNICATION.

3. INFLECTION is a voice trait that turns statements into questions.

4. What effect does rehearsal have on your nonverbal communication?

a. MAINTAINING POSTUREb. INCREASE CONFIDENCEc. MANAGING YOUR NERVOUS SYSTEM

5. Name two mental techniques to manage your nervous system.

a. THINK RATIONALLYb. POSITIVE SELF IMAGEc. PICTURE A CALM SCENEd. CONNECT WITH THE AUDIENCE