CSC 2260 Operating Systems and Networks

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CSC 2260 Operating Systems and Networks. Chapter 5 Fall 2008 Dr. Chuck Lillie. Windows XP Professional. Chapter. 5. Windows XP Professional Overview Install and Upgrade Windows XP Pro Customize and Manage Windows XP Pro Troubleshoot Common Windows XP Problems. Learning Objectives. - PowerPoint PPT Presentation

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CSC 2260Operating Systems and Networks

Chapter 5Fall 2008

Dr. Chuck Lillie

2

Windows XP Professional

Windows XP Professional Overview

Install and Upgrade Windows XP Pro

Customize and Manage Windows XP Pro

Troubleshoot Common Windows XP Problems

Chapter

5

4

Learning Objectives

Describe Windows XP Professional benefits, features, and limits

Install and configure Windows XP Professional

Customize and manage Windows XP Professional

Perform Proactive Maintenance tasksTroubleshoot common Windows XP

Professional problems

5

Windows XP Professional Overview

Windows XP versions Windows XP Professional

Business and power users Windows XP Home Edition

Home or very small businesses No security or remote management features Cannot join Microsoft domain

Windows XP Media Center Edition Use TV remote control to view TV listings Catalog songs, videos, and pictures

Windows XP Tablet PC Edition Tablet devices and notebooks

Windows XP Embedded Small handheld devices

Windows XP 64-bit Edition 64-bit processors Up to 16 GB RAM

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Windows XP Professional Overview

Enhanced Features and Benefits Desktop Beauty and Usability

Visual Appeal Usability

Speed Faster Bootup

Programs Run Faster Security

Required Logon NTFS5

7

Windows XP Professional Overview

Enhanced Features and Benefits (continued)Stability and Compatibility

Code Signing/Driver SigningProgram Compatibility SettingsAutomated Windows Update

File system supportNTFS version 5, FAT16, and FAT32 for hard disk.FAT12 for floppy disks.

8

Windows XP Professional Overview

Enhanced Features and Benefits (continued)New and Improved Recovery Tools

Last Known Good Configuration startup option Task ManagerRecovery Console System RestoreAutomated System Recovery

9

Windows XP Professional Overview

Limitations of Windows XPHardware Support

Older unsigned device driver may be problematic

Hardware Requirements OK for new systemsMay be too high to install on older

computer

10

Windows XP Professional Overview

When to Use Windows XPPreinstalled on new PCs Do your homework before upgrading old OS

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Windows XP Professional Overview

Choose XP Professional over Home ifUser needs to connect to the computer

remotelyComputer will be a member of a Microsoft

NT or Active Directory domainTo easily recovery from a catastropheTo make individual files secure

12

Installing and Upgrading Windows XP Professional

Preparing for Windows XP InstallationEnsure XP Hardware Requirements

Minimum requirements versus

Recommended Minimums

13

Installing and Upgrading Windows XP Professional

Preparing for Installation (continued)Verify Hardware and Software Compatibility

Windows CatalogUpgrade Advisor

14

Installing and Upgrading Windows XP Professional

Step-by-Step 5.01

Running the Upgrade Advisor

Page 210

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Installing and Upgrading Windows XP Professional

Preparing for Installation (continued)Booting into Windows XP Setup

Boot from CDOptionally create set of 6 setup boot diskettes

Registration vs. ActivationRegistration: optional licensee information Activation: mandatory anti-piracy technique

Microsoft Product Activation (MPA) Changes to Hardware may require reactivation

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Installing and Upgrading Windows XP Professional

Getting Down to BusinessWindows Setup wizard will guide youManual, clean installation takes about an

hour

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Installing and Upgrading Windows XP Professional

Step-by-Step 5.02

Installing Windows XP Professional

Page 213

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Installing and Upgrading Windows XP Professional

Performing-Post Installation TasksVerify Network Access Install Updates

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Installing and Upgrading Windows XP Professional

Step-by-Step 5.03

Installing Updates

Page 219

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Customize and Manage Windows XP Professional

Creating New Partitions in Windows XPGood strategy:

One partition for OS and installed applicationsSeparate partition for dataCreate additional partitions before installing

applications

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Customize and Manage Windows XP Professional

Step-by-Step 5.04

Creating a New Partition After Installation

Page 222

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Customize and Manage Windows XP Professional

Installing and Removing Apps in Windows XP Install a new application using its setup

programRarely need to use Add or Remove

Programs applet

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Customize and Manage Windows XP Professional

Step-by-Step 5.05

Installing an Application in Windows XP

Page 226

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Customize and Manage Windows XP Professional

Installing and Removing Applications (continued)Remove a program using its uninstall

orUse Add or Remove Programs appletNever try to remove a program by deleting

files

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Customize and Manage Windows XP Professional

Add or Remove Windows XP ComponentsUse the Windows Components wizard from

the Add or Remove Programs applet in Control Panel

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Customize and Manage Windows XP Professional

Preparing the Desktop for UsersCustomizing Display Settings

Use the Windows Components wizard from the Add or Remove Programs applet

Ordinary user can make changes to the desktopAdministrator needed for more advanced tasks

27

Customize and Manage Windows XP Professional

Step-by-Step 5.06

Using the Display Applet

Page 231

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Customize and Manage Windows XP Professional

Preparing the Desktop for UsersAdding a Local Printer

Attach a physical print Install the correct driver (creating a printer) Plug-and-play and non-plug-and-play supported

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Customize and Manage Windows XP Professional

Step-by-Step 5.07

Adding a Printer in Windows XP Professional

Page 233

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Troubleshooting Common Windows XP Problems

Where to Find HelpWindows XP Help and SupportOther sources listed in Chapter 4

www.microsoft.com/technetwww.microsoft.com Internet search engines

Perform Proactive Maintenance TasksCreate Backups and ASR Disks

Backup oftenCreate ASR disk sets using the Backup Utility

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Troubleshooting Common Windows XP Problems

Step-by-Step 5.08

Explore the Backup Program (NTBACKUP)

Page 236

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Troubleshooting Common Windows XP Problems

Perform Proactive Maintenance Tasks

(continued)

Periodic HousekeepingKeep the computer ‘lean and mean’Avoid installing too many programsRemove unnecessary programsRemove unnecessary data and temp filesDefragment the hard disk

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Troubleshooting Common Windows XP Problems

Perform Proactive Maintenance Tasks (cont.)Create Restore Points for System Restore

New in Windows ME; improved in Windows XP Preserves OS and program settings in restore

points Create new restore points or initiate system

restoreConfigure and Turn System Restore on and off

for individual drives

34

Troubleshooting Common Windows XP ProblemsThe Blue Screen of Death (BSOD)

RevisitedPreparing for Stop Errors in Windows XP

Write an Event to the System Log – recommendedSend an Administrative Alert – useful in a domainAutomatically Restart – recommended as long as

the first option is selectedWriting Debugging Information – writes a dump

file. More useful for network server than for a desktop.

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Troubleshooting Common Windows XP Problems

The Blue Screen of Death (BSOD) Revisited (continued)Troubleshooting a Stop Error

Note the Stop error message and search support.microsoft.com

Apply solutions found in documents from this search

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Troubleshooting Common Windows XP Problems

An Old Application Will Not RunWorked OK in older WindowsDoes not perform correctly in Windows XPExperiment with compatibility options

Set manually in Properties dialog of program fileUse wizard from Start | All Programs |

Accessories |Program Compatibility wizard

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Chapter Summary

Windows XP Professional Overview There are several Windows XP products,

but none of them is designed to be a true network server operating system.

38

Chapter Summary

Windows XP Professional Overview The Windows XP Products include

Windows XP ProfessionalWindows XP Home EditionWindows XP Media Center EditionWindows XP Tablet PC EditionWindows XP EmbeddedWindows XP 64-bit Edition

Windows XP Professional is the focus of this chapter.

39

Chapter Summary

Windows XP Professional Overview Windows XP Professional features and

benefits include:Desktop beauty and usabilitySpeed, security, stability and compatibilityFile system support of NTFS5, FAT32, and

FAT16New and improved recovery tools

Last Known Good Configuration startup option Task Manager; Recovery Console; Safe Mode startup Device Manager; System Restore Automated System Recovery (ASR)

40

Chapter Summary

Windows XP Professional Overview Windows XP Limitations include

Limited hardware support (driver signing)High hardware requirements

While Windows XP (Home or Professional) comes standard on most PCs today, choosing it for an upgrade of an older computer requires research to ensure compatibility with the computer, other hardware, and installed software

41

Chapter Summary

Windows XP Professional Overview Choose Professional over Home

To connect to the computer remotelyTo have computer join a Microsoft domainTo be able to easily rebuild systemTo secure individual files

42

Chapter Summary

Installing and Upgrading Windows XP Professional Choose between an upgrade and a clean

installation Hardware requirements include the amount

of disk space, memory, and processor required to run an operating system

The published minimum requirements for an operating system may not be sufficient to run additional programs and to store data.

43

Chapter Summary

Installing and Upgrading Windows XP Professional The Windows Catalog at www.microsoft.com/

windows/catalog is a searchable list of hardware and software known to work with Windows XP

Run the Upgrade Advisor and perform any suggested tasks before upgrading to Windows XP

No Setup startup disks are included with Windows XP. If you need to make them, you must connect to their web site and create them from a program available there

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Chapter Summary

Installing and Upgrading Windows XP Professional To combat software piracy, Microsoft

requires that you activate Windows XP within 30 days of installation.

Registration is still optional. Soon after installing Windows XP, you

should verify network access and install new updates.

45

Chapter Summary

Customize and Manage Windows XP Professional To create and manage disk partitions, use Disk

Management in the Computer Management console

When you install new programs in Windows, you will often use an installation program that comes with the new applications.

To uninstall a program, use the Add or Remove Programs applet in Control Panel.

46

Chapter SummaryCustomize and Manage Windows XP

Professional Programs should be removed correctly using

an uninstall program. To add or remove a Windows component,

use the Windows Components wizard from the Add or Remove Programs applet in Control Panel.

Use the Display applet in Control Panel to ensure that the screen resolution is set properly.

47

Chapter Summary

Customize and Manage Windows XP Professional

ClearType is a new setting for FPDs.Windows XP supports both plug-and-play

and non-plug-and-play printers.

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Chapter Summary

Troubleshooting Common Windows XP Problems Help and Support Center is the new and

improved help program containing a large menu of options.

Proactive tasks include: Creating backups and automated system recovery disks Periodic housekeeping Creating restore points for System Restore.

If an old application will not run, or causes problems with the display, locate the executable file for the application, and select options in the Compatibility page of the file's properties dialog box.