More about my skills

Damien DIETSCH

2014

2

My skills : general overviewTelecommunication engineering

1. Technical

3. Customer Communication

2. Management

4. Other

3

1. Technical skills : strong expertise

WAN

IP MPLS, Ethernet, Internet

Cisco and OneAccess routers

Routing protocols : HSRP, RIP, BGP, EIGRP

Security and redundancy (disaster recovery plan)

Ipanema WAN optimization

Telephony

Cisco CUCM, Aastra 5000, Alcatel OXE and IP Centrex solutions

IP Telephony ecosystem (IP phones, on-site mobility, media gateway ..)

Unified Communications

H323 and SIP trunking

PSTN solutions

4

1. Technical skills : good knowledge

Security

Firewall Cisco, Netasq and Juniper

SSL remote access, IPSec tunneling

Proxy, SMTP relay

LAN

Cisco switches (29XX and 35XX) Alcatel switches (Omnistack)

Cloud Computing

Microsoft messaging Office 365

Storage and servers

5

2. Management

Project management

Management of pre-sales and implementation projects => management of important customer projects with up to 30 stakeholders

Use of Project Management Institute PMI methodology

Production of migration plans

Service management

Production of Service Management organisations

ITIL compliant

6

3. Customer

Sales

Solid experience in presenting projects

Experience in working on international projects (English and German)

Strong negotiation skills

Ability to work under pressure

Quality of service

Define the best technical solution regarding the customer's needs

Ensure that the delivered service corresponds to the contract's specifications

7

4. Other

Computer software

Development of advanced Excel tools

Attractive customer oriented PowerPoint presentations

Interdisciplinary missions

Contribution to training activities

Collaborative and web 2.0 tools

Pre-Sales social network community management

Knowledge management

8

Example of a design realised for an enterprise customer

VPN MPLS

Private cloud :messaging, gateway SSL, Firewall

Data Center 1 Data Center 2

Ethernet link

MPLS nominal link

MPLS backup link

MPLS link

Branches

IPT call server

IPT call server backup

SSL remote acces

Servers

Servers

Internet

WAN optimization

WAN optimization

LAN PoE

9

Thank you