digital BUSINESSimprove efficiency INCREASE PROFITS

With Calvin Jones and Alfie Keary

Session Overview

• What is Web Conferencing (WC)

– Conferencing Providers

• Applications

• eMail Integration

• Value Add Features

• Licence Options

• Web Conferencing Demonstration

Web Conferencing Basics

• Increased Productivity

• Better Meetings

• Reduce Travel Costs

• Reduce Carbon Footprint

• Quicker Decision Making

• Virtual Business

• Customer Service

Web Conferencing “Experience”

Presenting

Making Notes on an Image

Chatting

Collaborating on Schedule

Listening

Web Conferencing Services

Web Conferencing - Manufacturing

Web Conferencing Features

Standard Features• Document, Application & Desktop Sharing • Audio integration• Synchronized Audio and Web recording• Whiteboard• Web Tours• Chat• Multipoint Video inputs • Meeting Notes • File Transfer• Polling• Event Recording

Web Conferencing Providers

Web Conferencing Providers

Web Conferencing Providers

Web Conferencing Providers

WC - Platform Evaluation

WC - Platform Evaluation

WC - Business Applications

WC - Business Applications

WC - Value Add Features

Value Added Features• 1,000 of participants

• Custom Registration and Enrollment

• Custom e-mail templates

• Interactive Q&A

• Lead scoring and reporting

• Multiple Roles

• E-commerce payment function

• Production Services

• Flash Based Participant Console

• Rehearsal Mode

• Attention Indicator

• Multimedia content

Cisco WebEx Enterprise SolutionsBusiness Specific Meeting Solutions

Meeting Centre

General Collaboration

Event Centre

Webinars Online Events

Online Training

TrainingCentre

Remote Supportand Access

SupportCentre

Scheduling & eMail Integration

WC - eMail Extract

To start or join the online meeting ------------------------------------------------------- Go to : <web link here to connect to your meeting>

------------------------------------------------------- Teleconference information ------------------------------------------------------- Local dial in number (required): +353-014860911 (Ireland) Dial in number: +353-1890944958 (Ireland) Show global numbers: <web link here to numbers>

Host access code: 11100000000 Attendee access code: 3333000000

Conference Management Tools

WC - Licence Options Web Conferencing : Sample Licence Models

Adobe Set-up Charges

Enterprise Edition Named Hosts

Meeting Centre Pro : Concurrent Seats per seat per monthWebex Production Services :(Applicable to Event Centre) Production Services - Standard Assist (Ports Only) Production Services - Premium Assist Additional hours of Event Centre Production

Webex - VoiP Named Host Bundles

Adobe Connect Pro Named Organiser

Adobe Connect Pro Concurrrent User

Adobe Connect Quick Start Package : 5 Named Users, 1 Presenter Licence, 1 Hosted Access Licence, Set-up fee. Cost per year

Microsoft Live Meeting/Lync Professional Committed Minutes Per Month

Webex - Enterprise Edition Committed Minutes per month

Webex Branding Fee

Overage Flat Fee per additional participant

Large Meeting Room - 500 participantsLarge Meeting Room - 1000 participants

Web Conference Demo

Session Review

• What is Web Conferencing (WC)

– Conferencing Providers

• Applications

• eMail Integration

• Value Add Features

• Licence Options

• Web Conferencing Demonstration