Digital Revolution in Tourism Marketing

Post on 08-Sep-2014

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Presenting "Digital Revolution in Tourism Marketing" at Small Hotels Association of Turkey Meeting on January 29th, 2014 - Welcome to Digital Revolution in Internet and Social Media - New Digital Marketing Trends in Tourism - New Technologically Empowered Traveler / Consumer - Power of Word-Of-Mouth and Viral Effect in Digital - Change is Inavitable - Increasing Traveler Expectations - eTourism Innovation - New Tourism - Increasing Resources for Travel Ispirations and Travel Planning - Internet's Effect in Inspiring New Travel - Change in Travel Habits and Behaviors - Comparison Travel Shopping - Use of Multi-Devices in Research, Booking and Check-in - Power of User Reviews and Comments - Loyalty Programs Effect in Tourism - New Demographics of Affluent Travelers - Interest in Untraditional Methods of Lodging and Transportation - Effect of Quality Travel Content, Stunning Visuals and Videos - Social Media Usage of European Travel Market - Local Online Micro-Platforms for Increasing Tourism - Cross-Integration of Social Media Channels - Responsive Platforms Accross all Devices - Instant Mobile Accessibility - Providing Attractive Local Offers, Deals and Experiences - Power of Personal and Friendly Interaction Methods - Hight Effect of 360 Degree Creative Travel Campaigns - Continuous SEO & SEM - User Registrations and Subscriptions for Periodical Newsletters and Instant Travel Deals - Collecting, Storing and Using Traveler / Visitor Data - Additional Consumer Oriented Functionality: Online Visitor Assistance, Online Chats, Online / Mobile Check-Ins - Extensive Use of Maps and Search - Use of QR Codes - Top Citation Sources for Hotels - Digital Marketing Options for Small Businesses based on Cost and Effort Level - Pop Quiz #1: What Are You Selling / Marketing? - Pop Quiz #2: What is the Next Big Thing in New Tourism? - Source Credits for Data Used

transcript

New Tourism

Turk

ish

Smal

l Hot

els Ass

oc.

29 Ja

n 20

14

by

Köksal Abdurrahmanoğludigitally-enhanced marketer & entrepreneur

ok

New Marketing

WOM + Internet

NEWS

New

Tourism

NEWS FLASH!

Technology enables consumers with better travel alternatives causing higher expectations.

Tourism is now more difficult then ever for satisfying high demanding new travelers.

In New Tourism

Travelers rely on digital for travel inspiration as well as research and booking.

Travelers are increasing their enrollment in loyalty programs impacting their likelihood to book.

Travelers comparison shop for travel, and anticipate shopping around more in the next year.

Travelers move across devices for all types of travel activities, from research to booking and check-in.

Usage of user comments and online travel videos is increasing among travelers.

MustTrends

TourismMarketing

Micro online-platforms with up-to-date local info and lifestyle content with extensive use of visuals and videos.

More personal content and friendly interaction with user recommendations and reviews.

Deep and cross-integration with multiple Social Media channels.

Full responsive across all devices and instant mobile accessibility.

Attractive local offers, unique deals and memorable experiences.

MustTrends

TourismMarketing (cont.)

Creative 360 travel campaigns with attractive incentives.

Extensive use of maps and comprehensive search.

Continous SEO & SEM and cross-integration with multiple Social Media channels.

User registrations and subscriptions for periodic newsletters and instant deals.

Instant visitor assistance via online chat.

What's a Citation?Citations are thought to be important for ranking in Google's local search results, so the more of them you have from quality sources, the better your business is likely to rank. Submitting your business to the sites on this page is likely to improve your rankings.

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What are youselling/marketing?

Quiz #1pop

A > -----------

B > -----------

C > -----------

D > -----------

E > -----------

What will be the “Next Big Thing”in New Tourism?

Quiz #2pop

A > -----------

B > -----------

C > -----------

D > -----------

E > -----------

credits…Think Insights by Google

Digital Tourism Think Tank by YAHOO

GetListed.org

Australian Tourism Data Warehouse

The Guardian

Erik Qualman (Vimeo)

contact...Köksal Abdurrahmanoğlukoksal@istanbul.com

www.about.me/koksal

AlohaVentures.com

Istanbul.com

Adinteractive.com.tr

Cityberry.com

KadınKuaförü.com

View Presentation atwww.SlideShare.net/koksal_a