DOES YOUR TEAM NEED A DETOX? - Agile Austin€¦ · • scrum master • release train engineer •...

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DOES YOUR TEAM NEED A DETOX?

HEATHER CASTILLE AND LELAND NEWSOM

Email: heather.castille@wellsky.com

LinkedIn: https://www.linkedin.com/in/heather-

castille-4566a3a9/

Associate Scrum Master Graduate Student – Professional

Counseling Family Therapy

mailto:heather.castille@wellsky.com
https://www.linkedin.com/in/heather-castille-4566a3a9/
https://www.linkedin.com/in/heather-castille-4566a3a9/
https://www.linkedin.com/in/heather-castille-4566a3a9/
https://www.linkedin.com/in/heather-castille-4566a3a9/
https://www.linkedin.com/in/heather-castille-4566a3a9/

Email: Leland.Newsom@yahoo.com

Twitter: @LelandNewsom

LinkedIn: https://www.linkedin.com/in/lelandnewsom/

Slideshare: https://www.slideshare.net/LelandNewsom

Past roles include:

• Developer

• Manager

• Managing Director

• Technical Director

• Scrum Master

• Release Train Engineer

• Agile Coach

mailto:Leland.Newsom@yahoo.com
mailto:Leland.Newsom@yahoo.com
https://www.linkedin.com/in/lelandnewsom/
https://www.slideshare.net/LelandNewsom

JOHN GOTTMAN, PHD

GOTTMAN'S

"FOUR HORSEMEN OF THE APOCALYPSE"

4 BEHAVIORS AS BIGGEST PREDICTORS OF DIVORCE

CONTEMPT

DEFENSIVENESS

CRITICISM

STONEWALLING

BLAMING /

CRITICISM

"YOU ALWAYS..."

"YOU NEVER..."

"WHAT'S WRONG WITH YOU?"

DON’T MAKE IT PERSONAL

BECOME MORE AWARE

APOLOGIZE

*SCRUM VALUES: FOCUS

NEUTRALIZER

DEFENSIVENESS

“IT’S NOT MY FAULT”

BLAMING

“IT’S NOT ME, IT’S YOU”

“COULD YOU CLARIFY WHAT YOU HEARD ME SAY?”

EXPRESS TRUST AND RESPECT

LISTEN ACTIVELY, SHOW YOU UNDERSTAND

*SCRUM VALUES: OPENNESS, COURAGE

NEUTRALIZER

CONTEMPT

SARCASM

NAME-CALLING

CYNICISM

HOSTILE HUMOR

IDENTIFY BEHAVIOR, ADDRESS DIRECTLY

EXPLORE THE MINDSET

RESPECT DESERVES RESPECT

SEEK TO UNDERSTAND

SOFTEN HUMOR

*SCRUM VALUES: RESPECT

NEUTRALIZER

STONEWALLING

IGNORING SPEAKER

NOT ENGAGING OR EXPRESSING THOUGHTS

WITHDRAWING

NEUTRALIZER CREATE SAFE ENVIRONMENT

ADDRESS FEARS

*SCRUM VALUES: OPENNESS, COMMITMENT

NOW THINK ABOUT YOU

WE'RE ALL HUMAN.

THINK ABOUT A TIME YOU DISPLAYED A TOXIN

AND DISCUSS WITH YOUR PARTNER/GROUP.

REMEMBER TO HAVE COMPASSION NEXT TIME

YOU SEE IT ON YOUR TEAM.

SOURCES

• HTTPS://WWW.FRONTROWAGILE.COM/BLOG/POSTS/120-FORMING-STORMING-NORMING-AND-PERFORMING-IN-A-SCRUM-TEAM

• HTTPS://WWW.GOTTMAN.COM/BLOG/THE-FOUR-HORSEMEN-RECOGNIZING-CRITICISM-CONTEMPT-DEFENSIVENESS-AND-STONEWALLING/

• HTTPS://WWW.GOTTMAN.COM/BLOG/THE-FOUR-HORSEMEN-THE-ANTIDOTES/

• HTTPS://WWW.BEYONDTHELEADINGEDGE.COM/NEWS/TEAMS/THE-FOUR-TEAM-TOXINS/

• HTTPS://DZONE.COM/ARTICLES/SCRUM-MASTER-WHICH-TEAM-TOXINS-ARE-MOST-COMMON-IN

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