Employees First ,Customers Second .....By Vineet Nayar

Post on 18-Nov-2014

499 views 0 download

Preview:

Click to see full reader

Tags:

authorblue ocean droplets

management pyramid

inverted triangle

Report this document

description

The presentation is to enlighten how Mr Vineet Nayar (CEO HCLT) changed the outlook of managing and took control of a Company with a Slow growth turning it upside down to surge forward in the IT race with a new vigour . DISCLAIMER  “This “Presentation” is prepared simply for practicing presentation-skills, learning and understanding “slideshare”’s online platform. All content is simply for the learning purpose. I don’t claim copy right complete information. All information is presented just for learning objective.

transcript

EMPLOYEES FIRST ,CUSTOMERS SECOND .Pritham P. Shetty

ABOUT THE AUTHOR

“Blue ocean droplets” “Car without Breaks “

MIRROR MIRROR

Point A

Point B

Credibility

Self Determination

Intimacy Reliability

USING TRANSPARENCY TO BUILD TRUST

INVERTING THE MANAGEMENT PYRAMID

Value Zone

INVERTED TRIANGLE

RECASTING THE OFFICE OF THE CEO

The Value Portal Smart Service Desk

Thank You

Copyright © 2018 DOCUMENTS